Heath over at Birdsong knows his stuff when it comes to trucks. Had all the knowledge on what I needed to do to my 2011 Ford ranger. The team does great quality work and for a very competitive cost.

I cant began to tell you of the great customer service and the professionalism of birdsong automotive repair. They take great strides to take take of your automotive repair needs .

Had my F250 in the shop to correct a death wobble and an oil change while it was there. Super professional to talk to and got me out of the shop fast. Death wobble was corrected but I noticed the engine sounded louder on acceleration. I disregarded it as I hadn’t driven that vehicle in a while. It lost all power later that day on the farm and had no response. I opened the hood and the air filter box was open and the engine air filter was just laying in the engine bay. I put it back and the truck sounded and ran fine. Simple mistake I probably should have checked for before leaving the parking lot

Good folks, got me in & out as promised. Accurate ETA for repairs & kept me up to speed the whole time I dealt with them on my truck & they were up front about what needed to be done. They didn’t push me to get other things done that didn’t need to be addressed. Top notch service. Will be bringing all my stuff to them from now on.

I had taken my vehicle to another place of business twice and they could not figure out the problem with my air conditioning. Brought my vehicle over on a Thursday afternoon, it was looked at Friday and diagnosed. My vehicle was ready Monday morning! They were very professional and efficient.

I had an intake manifold exhaust leak and they replaced it along with a bolt that had broke loose that had to be replaced. Brad and his team did an outstanding job and got my truck back in shape and running in pristine condition!!! The pricing was great and I would recommend them to anyone that needs anything done on any vehicle!!!

Brad’s team did a great job finding and repairing a oil leak on my motor home. They normally do not work on motor homes, but we’re able to repair mine. Cost was very reasonable and my motor home was ready in two days. I was very satisfied with the whole experience.

My mustang needed a total engine replacement and Mr. Birdsong and his staff were great throughout the whole process. They worked hard to find a replacement engine for it and got the job done fast. They were friendly and helpful each time I spoke to them. My car is my baby and I am so thankful for their help in getting it back up and running.

First class operation. Great customer service, fast turn around, and reasonable rates. Highly recommended.

We love Birdsong. My daughter had a nail in tire and they fixed it right away. Awesome service always.

Birdsong Automotive was recommended to us by our local mechanics shop (Beldens of Boerne Texas) to deal with a replacement transmission that was under warranty. They were professional, and explained the process involved up front. Heath and Joel were great to work with, and worked well with my 20 year old son on the vehicle in question. The process was followed, the timeline was met and they were able to resolve everything very satisfactorily for us! Will definitely go back to them if necessary for repairs in the future.

Excellent service! Went in for damage transmission fluid dipstick tube Quick communication! Did a check of my alignment to help prevent further damage. Provide maximum cost estimate prior to beginning work. Same day service!

Kept at it on a difficult problem until they got it right with no extra expenses to me.

These guys are amazing!!! So friendly and knowledgeable about whatever you have going on! I trust them 100% with giving me a fair price and a solid job! If I need anything done to my car I will be back!

They were very sure to make sure my car was repaired properly. 👍🏻

The best place in Lubbock Texas for automotive care. They do what’s best for the customer. A place I can trust with my vehicles.

Brad and the crew were incredibly friendly. We just went in for an oil change. They were quick and the price was good too. Glad to have found a solid local place to take my vehicles to. Ill be returning!

Great service with a great price. These guys got me in and out quickly at a fair cost. Highly recommended!

I broke down about 6 hours from where I live, and Birdsong Automotive were able to get my car into their car lot at 7am. They were quick and professional in diagnosing the issue and making the repairs. Prices were good as well. Would recommend them to friends and family in the area in the future.

Birdsong always comes through for us. Brad and his crew have been keeping our vehicles on the road for 20 years. Honest, upfront and great at what they do.

Walked in for an oil change and they were able to get it done within 20 minutes and they were very reasonable on price.

Excellent customer service and professional technician servicing too.

Wonderful and knowledgeable staff! Super fast service! Will go back and recommend to friends!

Very easy to talk to and very professional. Got me in and out the same day as promised

Birdsong Auto did a great job of repairs on our Motorhome and installed anti sway bars and shock absorbers. They were good at communicating with me on where they stood on the repair. It was not only a joy to deal with them but also a good price for the repairs done. I will be back more for our other cars as well.

They did a great job. Were quick and priced right

Great Friendly service and great communication!

The gentleman in the office were very professional, understanding and patient. They all had great communication and even taught me a few things I didn’t know about my vehicle. Will for sure use again for any issues I have with any of my vehicles.

Very nice employees, affordable services, and definitely worth the wait! They even popped my A-pillar back into place for free and I didnt even ask them to! I will always get my oil changes here.

Best business around. Brad and Heath are your go to guys and know more about vehicles than anyone. They give you honest quotes with fare prices to get things done the right way. They do not cheat or skimp when it comes to quality! Birdsong uses the best parts with super experienced mechanics. They are a family owned and operated company right here in Lubbock and give back to the community. I back Birdsong 100%!

Did a great job but charged me 140.00 to put on a $20 serpentine belt.... my fault for paying it again

Brad, Heath, and the group at Birdsong automotive are some of the friendliest, most helpful people you will meet in the auto industry.I missed a quiz a few years back due to troubles with my truck and my professor recommended Birdsong Automotive (from his own personal experience) as I didn’t have a mechanic, being from Houston. Brad not only gave me a far more reasonable quote than the Chevrolet dealership in town, he got it done faster than they would have and warrantied the work as well.After this I took my truck to Birdsong for every problem that I had with it no matter how big or small. Whether it was installing new parts or having current parts worked on or replaced, there wasn’t anything that they couldn’t get done at the shop. Over the course of my time at Texas Tech I owned two different trucks and I would not have had them serviced at any other mechanic in Lubbock. If you don’t take your vehicle to Birdsong Automotive, you’re doing yourself a disservice.I would highly recommend Birdsong Automotive, 10/10.

These guys are friendly (take time to talk and explain), professional (trained and skilled), have an incredible shop and equipment, and are growing their facility. Ive had them work on two of my three vehicles and could not be more satisfied. Strongly recommend!

Brought my truck in for AC work. They explained all of the diagnostic tests that they would do and explained possible issues. Super fast turnaround time! Will definitely use them again!

Integrity and Professionalism are the best words to describe Birdsong. We had a small issue with our service, and the owner took care of us by making the situation right in quick order. The mark of a true professional is not perfection, but how they handle things when circumstances do not go as smooth as we would like. Birdsong exemplifies what it truly means to care for your customer. Highly Recommend

Efficient, knowledgeable, dependable and experienced!

Great honest reliable service these guys are awesome honest people the only shop in Lubbock I will use

Customer Service was great! Friendly, great staff, accommodating... Until the end.They did not fix the problem after diagnosis, repair, and test driving on a $1,300.00 Bill!Took it back the next day with the same problem that could have been found by turning the truck off and back on, test driving it, and letting it idle.They lastly said it was a clogged cad converter and that they did not work on that.Another $200-$400 fix.If they had solved the problem or acted like they would have made it right I could of 5 starred and recommended them.

The best auto repair company Ive ever used. Ive been taking 2 vehicles there for years and Ive never been disappointed.

Brad and his team are the best around. They did a fantastic job on my truck, and the price was very reasonable. I recommend birdsong automotive to anyone that wants a quality service done at a very good price. They were able to diagnose what was wrong with my truck and get it fixed when other mechanics had no idea what was wrong with it. I will never go anywhere else but Birdsong Automotive!!!!!

They are always kind and professional. I appreciate their advice on repairs that need to be made now versus those that can possibly be delayed. I have never felt that they try to up sell and make you spend extra money than what you came in to get fixed. Great jobs by all!

Had to replace engine for my Jeep Grand Cherokee SRT8. They did a great job! Professional and thorough! Very trustworthy!

The guys at Birdsong are top notch. They have qualified personnel to work on each part of your vehicle from bumper to bumper you can trust that your vehicle is in good hands at Birdsong Automotive! I highly recommend them!!

The guys did an outstanding job on the leveling kit on my 2017 F150. They did so good that I had them level my 2019 when I bought it. They are very dependable and guarantee their work! You wont be disappointed!

Fast service...

Great place to do business! Great people and very professional!

Always friendly service with great results! Best value in Lubbock!

I love being able to come right in and get personal service. From tires and oil changes, to major repairs, they take care of all of our auto needs. I highly recommend Brad and his team.

Very honest, and they did good work at a fair price. I won’t hesitate at all to go there again next time I need work done.

Brad and his crew do an outstanding job. I can refer friends and customers to them with confidence that they will be taken care of Steven Tisdale owner Collision King

Very professional people. The customer service is unmatched by any place I’ve ever taken my vehicles. The work they do is done right the first time every time. They treat you like family not just a number and you can tell they appreciate your business. I wouldn’t take my vehicles anywhere else!

Scheduled my truck for a leveling kit same day I called and had it out before the end of day as promised. Total invoice was per the quote given for the work. I was pleased with quality of work and overall experience.

Heath was very friendly and courteous. The other men I spoke to were friendly as well. I will definitely use Birdsong again for my oil change.

Repair air conditioner and replace rear shocks

I am a DIY guy, for reasons of budget and some degree of having fun, I do my best to maintain our older household vehicles. My Suburban had a brake line leak that I had been struggling with for a long stretch of time, working on it here and there, having all the right tools, but was unable to do a line splice that doesnt leak.Reluctantly, I took it to Birdsong Automotive, but already knowing Joel, one of the technicians there from his past work on a couple of my vehicles while he was at a previous shop. The facility is very nice, clean and organized. The staff was friendly and courteous.I decided to have the Burb brought there. I was out of cars that run and just wanted to drive it again, but, as usual, dreading what it might cost me for what seemed like a simple task -especially in the hands of professionals. Heath was the tech who looked at it, then called me with a range of what he thought the repair would cost. The numbers were a little scary, but he said he would do his best. I said OK for Heath to work on it. When it was all said and done, my total was the lower number and the repair was done that same day.Heath and these guys do good work, and I believe can be counted on to be honest and fair. I can say the same about the other shop where I brought my vehicles, and still might, depending on circumstances; but Birdsong seems to be more affordable. Hopefully, they are understanding that many of their customers are guys like me who will do what they can on their own, but its good to know that we can take something there that we either couldnt get to or just cant waste more time with, and time is money.BTW, the brake line repair was done 2/25/2020. As of the date of this review, 6/12/2020, there is no issues. I wanted to take my time to write my opinion of this shop to allow enough time to pass.Keep up the good work, guys, and thanks again!

They deserve more than a 5 star rating, 10 still doesnt seem like enough. This company did so much for me when my car broke down back at the beginning of October!! They did everything in their power to fix damage that had been going on for over two Yeats that every other mechanic failed to fix. Such a friendly place and they really do try to make you feel apart of their family. They will definitely be getting some sort of bake good from me for thanksgiving.

I’ve trusted Birdsong’s for years They give counsel as if my vehicles are their very own and recommend only what’s necessary. I continue to recommend them to others

Always so accommodating. Very clean and professional. Saved me lots of money over another company. Job done right

I highly recommend! Great group of guys & great service, plus very reasonable prices.

Everyone I talked to was kind, knowledgeable, and helpful!

The guys at Birdsong Automotive are top notch! They have qualified personnel for every area of your vehicle. From bumper to bumper to can trust Birdsong Automotive with your investment.

The customer service here is great. They can do tires and oil changes on the spot and they r quick and accurate.

Always excellent service at Birdsong. I have consolidated all my auto needs at one business - Birdsong.

My problem was mis diagnosed and I paid approximately 189.00 for a transmission leak. A week later it’s still leaking. I return my vehicle . They openly admit they missed the problem yet they charged me labor to fix the problem . I was ok with paying for parts but feel I shouldn’t have to pay for labor. Won’t go back. I chose this shop because I used to attend church with the owner and assumed I would get a fair deal .

I was having a hard time finding someone to change all fluids in our 32 ft C Class RV, I stopped in at Birdsong Automotive and spoke to Brad, he said he would take on the job and completed the job the following day. I will recommend this business to anyone I speak with and if I need work done on our cars, that is where I will bring them;)Brad is honest and knowledgeable, exactly what you want when letting someone work on your vehicles.Thanks again;)

Nice team, very helpful. Seem to shoot you straight...

Great communication and upfront pricing. Very friendly and knowledgeable staff.

Outstanding service and on time delivery as promised. Very knowledgeable in what they repair and all questions answered on my repair. Birdsong Automotive is the place to go with all your service needs including new tires priced right.

Fast Fair and Friendly Service, Thank you, Brad

Brad is a great help with any questions from my ‘68 jalopy to my new lexus.

AGAIN..... It’s an Absolutely Perfect Place . Trying to leave on our family vacation, on Friday, a ten hour drive to the mountains, and I found a CV Boot torn wide open. I drove to Birdsong at 10AM, and they repaired my truck that same day.

Awesome service these guys do!!! Took care of me in a timely manner!!! Will definitely do business with them again! Very cool new shop they have!!

Absolutely AMAZING!!! Fast, honest and extremely professional. Hands down the best mechanic shop I have ever been to!!!

Best place I have ever been to for automotive service.

Great mechanics and great service for a fair price

Horrible customer service. They are out at 130st and told my mom they couldnt take her home or pick her up because and I quote its too far!!! As if they deliver pizza! The parts were only 250 and labor was double that. It took 3 days of her not having a vehicle. With as much as she paid and given the fact she chose their business and also the fact that they have a car with a big decal saying my car is being fixed by birdsong automotive, they couldve at least given her a courtesy ride. I say shop around before you decide on this automotive shop.

Birdsong Automotive was great, quick, and got my truck right out.

Friendly, fast, and reasonable service. Good, clean facility.

Brad and crew have been taking care of my vehicles for a long time. Birdsong has fair prices, and honest business practices. He uses quality parts, too, which makes a huge difference in the longevity of a repair. This is a fine example of what a family business can be. I highly recommend Birdsong.

Friendly, trustworthy, great mechanics! Estimate was given before work started. Very reasonable prices. Got our sad van running like brand new! Would highly recommend Birdsong for all your automotive needs!

Excellent experience. Very friendly and knowledgeable. Highly recommended!

Always do great work

Old fashion service in a High Tech world...

Great knowledge of product and really good customer service

Great business that takes care of their customers!

Always Fast service and your vehicle comes back fixed right. Will always use Birdsong for my repairs.

Courteous, helpful, give good explanation about their work, listened well to me about my concerns

On multiple occasions, we’ve had Great service, awesome work and quick turnaround. Brakes, tires, alignment, general service and other work all done beyond our expectations — highly recommend!

Having grown up a son of an independent garage-man, I appreciate and respect the honest work preformed by an independently owned automotive garage. The customer service provided by Chad over the phone was all I needed to head to their location, then finding my friend Dodie as I entered the office was a major plus! Owner and Operator Brad sealed the deal by identifying the issue with my SUV. Lupe completed the work with attention to detail and with a smile > I was in and out within an hour! Birdsong was a great Find!

Brad Birdsong is a great mechanic with a great shop. He can work on almost anything you throw at him and he gives a fair deal for the quality of work he does. I trust him with my vehicles and I have seen UMC Ambulances in his shop, so the County must trust him as well.

Excellent service before and after. Good folks

The best in the business!!! Brad is honest and does quality work. Fantastic customer service, and is super efficient. Thank you Birdsong!!

My husband took his 2006 Chevy diesel to have some work done on it, he was pleased enough that he called them back to tell them how much Quieter and easier it is to drive now!!!

Great customer service and service in general! There was 1 guy there during a week of the flu and he managed to get my car aligned in under an hour, I wish I could have seen what they can do with a full staff!

Great place to get reliable, reasonable priced work done on your vehicles. Highly recommend this shop.

Took myself 2014 BMW to Birdsong after having a small accident. The.g. checked the alignment and found it was pretty bad. Great job fixing the problem and prompt service. Thank you Brad and Chad.Jane Patrick

Great service awesome people

We have been using Birdsong automotive for about 5 years now for tires to brakes to you name it. It does not take long talking to Brad to figure out he is as honest as the day is long and will only fix what needs fixing at a very fair price. This is the only place to for all of your car maintenance needs.

Awesome customer service, every job big or small gets done in a timely manner and you know the job is done right! Would definitely recommend to others!

They’re fast.