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RV Pro Parts and Service
12308 Hwy 87, Lubbock, TX 79423, United States
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RV Pro Parts and Service

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Ro
Review №1

Took my Keystone Passport to them. It had multiple issues that needed repair. Customer service was fantastic. Would highly recommend this business to anyone with RV repair needs.

La
Review №2

Had an Electrical problem with no 120 in the trailer. Stop at RV pro parts, they took us right in, diagnosed and fixed the problem and we were back on the road. Very nice people, great value for the price. Wish I had other stuff broken so I could go back. Just kidding

Ja
Review №3

Brady and Steve are very courteous and helpful. Honest folks. Cant say enough good things about all their services. Repairs are done excellent and on a timely basis. Everyone working there does a great job. Damien, a true asset to the company, answered all my questions patiently and courteously. This is now the ONLY place I will take my RV for repairs.Highly recommend!!!

Gr
Review №4

During the worst storm seen in decades in this area my slide froze in the extended position. Brady and the gang brought me directly into an open bay and allowed the coach to thaw out while giving me shelter from the storm.An hour later I was back on the road with my slide fully operational and my faith in human nature fully restored. Thank you Brady and all the folks atRV Pro for turning what could have been a highly dramatic event into an almost relaxing non event. If you are in the Lubbock area in distress or just passing through, stop in and say hello to the good folks at RV Pro.

Ry
Review №5

I was in a jamb... hydraulic landing gear on my 5th wheel quit working 1/2 way down so I couldn’t get my trailer disconnected from my truck at a critical time.I showed up when they opened the next morning and they immediately diagnosed my issue and repaired it. (they weren’t busy at the time) I had them address a couple of other items while I was there.Technicians are top notch.. very knowledgeable and are very happy to explain repairs in detail. Best service I’ve found. 5 Star *****

Re
Review №6

FOLLOW UP TO PREVIOUS REVIEW. When we had the carburetor inspected again before we had it replaced it turned out it was fine. Bravo to the company we went with for being honest and telling us it was working fine. Also there was no issue with mother board for the awning. The fact that you charged $140 for a whole hour to put weather stripping on one small area plus the weather stripping cost is so excessive. So all in all our RV wasnt in need of the costly repairs. If you need honest work go to Caprock RV repair or even camper world. To the owner of RV pro parts we were told you had your top mechanic check our RV out maybe you need to question what type of people are working for you because now you have questionable practices. I am requesting you refund the majority of the diagnostics you charged us for. It was dishonest and if it was not your intention Brady then follow up and make this right.Previous review: I went off reviews and it seemed stellar. They were busy and we wanted the work done by end of July for a family trip some of our elderly family members. After almost 2 weeks they contacted us and told us our generator needed a carburetor and the AC needed to be cleaned. They were also to replace a mother board on our awning. We wanted to price the carburetor and they told us the price was 580 and told us they didnt know the part number. We decided to go with another company. Before we could get our rv back they charged us over $600 for diagnostics and a weather strip added to a slide out. The weather stripping was listed as $24. They added all the hours for diagnostics. We are well aware of what diagnostics cost just from previous experience and we knew this seemed outrageous. We went to TWO other places and they immediately looked at the generator and had a part ordered for $130 and they diagnosed in less than 2 hours and they all stated they knew this place and in fact some worked for them. Both places said they were well aware that this business overcharges and their mechanics purposely charge up on the work hours. They also said they regularly get clients who had bad experiences with them. They all apologized and stated that diagnostics should never cost $600. We showed them the receipt and they were absolutely disgusted. The new shop was busy but they made time to look and quickly see the issues. I wanted to write this review so that no one else makes the mistake of coming here. This company quoted $2200 just for labor to change the generator carburetor, clean the AC and do the switch for an awning. This did not include parts. Again the other shops could not believe what they were charging and said they are crooks for trying to charge this Do not go here they appear professional but their charging practices are questionable. I propose they make this right and charge what the other shops quoted of just above $200. Of course when someone has your keys and you try to talk to them reasonably their attitude was this is how we make money apparently its by shady business practices.

Sa
Review №7

Awesome service had all my ac parts thank guys

Le
Review №8

They were very responsive and got me in and out sooner that expected. Very professional and helpful. Will use them again.

Cr
Review №9

Well first of all. I just wanted to say once againA Big Thanks to everyone at RV Pro for replacing our awning on our trailer. These guy’s are the real deal Fast,Honest and Genuine all you need for a great business. I told them headed out that I have no problem coming back and have a long life customer. I telling everyone I know where to go to their trailer serviced or repaired. Thanks Again!!!

Ri
Review №10

Fast, thorough, expert, reasonable. Highly recommend.

Br
Review №11

Absolutely pleased and impressed by the quality of work done by the guys a RV Pro. I have had them do several jobs for me on my 5th wheel RV from installing a fire place, installing a new satellite system. Every trip/job was completed in a timely manner, on schedule, and exactly at the price quoted. First class service! Their experience really shows.. Thanks Brady and everyone at RV Pro.

Mi
Review №12

Awesome service! Brady and Sean were excellent. They worked incredibly fast to get my trailer fixed. Absolutely would recommend!

Cr
Review №13

The employees are great. We took our Motorhome in after an awful blowout that even blew out our floor. They answered all our questions, showing us lots of things we did not know about our motorhome. We did have to return the motorhome when we found some additional problems, but they were extremely quick to take care of our Motorhome & get it right back to us.

DA
Review №14

I took my RV to RV Pros after a shop in the Houston area was unable to repair it correctly. I met with Brady who was outstanding to work with, he listened to the issue and was able to communicate it to the technician. Mark the technician is the most dedicated have ever dealt with, that is saying alot as I worked in auto dealerships as a technician for 20 years. Mark was over the top knowledgeable and willing to do what it took to repair my problem, that a big city shop could not repair. I have the the utmost respect for how hard these guys worked to get my motorhome repaired, and I would completely recommend RV Pro Parts and Service! Thanks Mark, Brady, Steve and the whole crew!!

Ke
Review №15

I brought my camper into Bradys and Steves store to have a new hot water heater and by-pass valve put in it. The guys were very transparent with the cost and let me modify my order half way through the installation by adding an on/off switch for the heater to the inside part of the camper. They showed me the combination of the valve system and answered all my questions.When I tried out the by-pass valves the following weekend, one of them didnt work properly. When I called them about it, they told me to bring it in and immediately addressed the issue, by making an adjustment to the valve system at no cost. I was in and out in about an hour, didnt even have to unhook the camper from the truck, and they tried out the by-pass system to make sure it worked properly.As long as they are around, I will always take my repair needs to RV Pro Parts and Service.Thank you Brady and Steve!

Ri
Review №16

Brady and Steve worked on my Class C. The work preformed was excellent. What I really like is that when you call and set up an appointment the get you in and out in as short of time as they can. The crew they have working for them is an excellent group of guys. They are very knowledgeable and their behave is very professional. The crew they haired I consider to be the best technicians in Lubbock and the surrounding area. Thanks Guys keep up the good work.Rick P.

Me
Review №17

Great people to work with. They have a lot of knowledge in that building.

Ga
Review №18

I would highly recommend RVPro for all Rv repairs. They were top notch in the repair and timing. Getting in and out of the shop was on time my thanks to all involved in my repairs ..Gary

Ma
Review №19

I had a good friend of mine tell me about Brady and Steve and their business, RV Pro. I called and they did some major work to my toy hauler. They added another ac unit and did some electrical work. The job they did was excellent. I would highly recommend giving them a call before going to another outfit. They are fair and they will know you by name! Great business and great people.

Da
Review №20

Very helpful and knowledgeable

Mi
Review №21

Thanks to everyone at RV Pros.Brady, Steve, and Dennis were professional in every way possible.Our expectations were exceeded.We will return with all our rv needs.We highly recommend RV Pros.

Tj
Review №22

Great experience. First come first serve. Asked to look at my AC honestly said it didn’t need to be replaced. Replaced an antenna that blew off. Excellent service, friendly and honest. I won’t go anywhere else.

Ja
Review №23

Good place to work good people really pros

Ti
Review №24

The guys at RV pro did a great shop repairing my RV. I brought it in and gave them list of several items that needed fixing. They were all very professional every step of the way. Every item on the list was fixed to my satisfaction. They even got my hot water heater fixed so we will have hot water for the first time in our camper. I shopped the price around and discovered that RV Pro is the cheapest in town and much more customer service oriented than the Big Name ShopsThanks RV Pro!

Vi
Review №25

Thanks Brady and Steve for getting us back on the road when our AC went out.We really appreciate how professional and efficient you guys and your technician got a new AC and installed it.My husband and I highly recommend yall to our friends and family. Your service is exceptional!!!

ro
Review №26

I had excellent service there. They were able to straighten out a video and electronics mess, and replace system of my choosing. I have known Brady for years and he always aims to please. Also, I would like to thank Cory for his help as well. I would recommend them to any RVer needing work done.I will also refer my friends. Thanks again!

Ka
Review №27

I had a great experience with RV Pro. They were respectful, fair priced, and where great at communicating. I have had other experiences locally where getting work done can take a very long time and the quality of work can vary. I cant recommend RV Pro enough.

Lu
Review №28

I came by with a converted school bus in need of an inspection and they treated me just like any RV. Top notch service. I will definitely be doing business with them going forward.

pe
Review №29

I had tremendous service at RV Pro Parts and Service. I had multiple issues with my fifth wheel, brakes, suspension and a slide out had to be complety rebuilt. They worked with the slide out manufacturer and got the repair done right. Great service and great guys!

Ca
Review №30

Good service

Ri
Review №31

Guys are helpful friendly staff, go a RV state inspection. Quick service they are working to expand parts.

Sh
Review №32

These guys are professionals and are happy to go beyond the call of duty to make sure that your questions are answered.

Ed
Review №33

RV Pros is the best choice in or around Lubbock. They get the job done fast and at a reasonable price. Brady is great to work with and understands all aspects of RVs. Had an issue with bad batteries discovered on the morning of leaving on a long trip. Brady got right on the problem and an hour later we were on our way. We are really thankful they have opened in Lubbock. When Billy Sims (where we had relied on Brady for service) sold to Camping World, we were at a loss of where to get our motorhome serviced. Thank goodness Brady and Pete opened RV Pros.

Cl
Review №34

Awesome help and very nice customer service counter person.

Ca
Review №35

Walked in, I was greeted promptly by Brady and Steve. They were very helpful & genuine, they listened to my questions and offered, to offer services promptly. I would definitely recommend them for any of my future RV service needs.

Cy
Review №36

Our Tiffin Allegro Bus had an electrical fire while in Midland and we couldnt find anyone local to help us. Heard about Brady at RvPro. What a find! Expert work, excellent communication skills, top notch facility. We will go out of our way to let them work on our bus again!!

Vi
Review №37

We had several issues with our 5th wheel. They went above and beyond getting the beast fixed back up. Great communication, friendly staff, and great work.

Ch
Review №38

Great RV service center! Always a pleasure to business with these guys! I highly recommend you check them out for all your RV needs!

Ga
Review №39

Great job repairing body damage on our Durango 2500. Very pleasant and courteous folks to deal with! We will be back if further repairs or inspections are needed.

Bl
Review №40

These guys are professional, efficient, and very reasonable. So much better than Camping World! Highly recommend!!

ka
Review №41

Super great place to take your rv when your having problems! Knowledge, friendly people. Wouldnt go anywhere else! Thanks so much Brady, Steve and grew!

Da
Review №42

Had not heard of them but when I needed a Blue Ox base plate put on my 2018 Jeep I had them do it. They ordered the part installed it neatly and quickly. They also installed tow lights and the brake away switch for my brake system. Very courteous and did quality work.

ja
Review №43

Great Place to get your RV fixed right and in a reasonable time frame. Brady ( formally manager of Billy Sims repair center for over 30 years) is great !! All the guys from the front desk to the experienced technicians in the shop are best at what they do and are just all around honest and professional to do business with. I’ve had a lot of repairs done on my 42 ft American Coach, and none of the shops in lubbock come close to the solid group of people at RVPRO. Lubbock is lucky to have them.

Za
Review №44

Thank you to Ts RV Repair for getting my trailer in and out quickly. You guys took the time to find the root causes of the problems with my unit. I appreciate your honesty and integrity throughout the process. Will certainly use you guys again and will recommend you to my friends and family for RV service!

Ja
Review №45

More than just RV repair. When I needed tires for my pickup they had them ordered and ready to install before I could even get my truck there. Great group of people to work with!!

Ma
Review №46

If you need a great mobile repair company this is the only one to use. So professional, helpful and the only one that answers the phone when you call. Paul and his son are great to deal with.

Th
Review №47

I was traveling the across the country, we stopped for the night in Lubbock. unhooked from the truck and the landing gear froze up. I called a local mobile RV repairman and was told he was so busy it would be a week before he could get to me. I called Ts RV repair at 9AM and they had someone out to look at my 5th wheel by 11. They told me they would have to order the parts but thought they would get them in the morning. I got a call later that afternoon that they would have the parts and out to install them in the morning. The RV park that I was staying let me stay there one more night and I had to be out by noon. That morning they showed up and installed the parts and I was back on the road by 12:30Ts dont have a mobile repair but came and took care of me. THANK YOU! great service, I recommend them to anyone

Vi
Review №48

Ts RVs customer service was top notch. I couldnt get anyone to winterize my RV. Called the dealership where I got it but was told they are backed up for 3 weeks and will not be able to accomodate me. I called another local RV repair guy and was told the same thing. I was desperate as the temperature had dropped below freezing the day before and will be the same the next day. I finally found Ts RV and called them. Like I said, top notch customer service. They got me in and out of there in a little over an hour. They guys were very courteous, professional and respectful. Wish I had known you guys earlier. I now know where to go for my RV needs. I am one highly satisfied customer and highly recommends them for all your RV needs.

Ma
Review №49

Great folks to work withefficient superior quality service at reasonable price— all with customer service & customer satisfaction being their top priority (not money/profit like CW)

Al
Review №50

The guys that are very pro worked on my motorhome and completed it in a timely fashion and a price that I could afford. They took care of my warrantee items as well as contacting the warranty company. I was very happy with The service that they provided. This is my new go to place for motorhome repair.

CA
Review №51

Very professional. They believe in locating the problem rather then just changing parts. I am so grateful they are providing my warranty work on my Roadtrek.

Wa
Review №52

These guys do quality work at a really fair price and they knock it out pretty quick I was totally amazed thank you so much Paul and Jason

Ha
Review №53

Outstanding customer service, Ts RV repair go above and beyond to get you back on the road quickly.

G
Review №54

Great place, friendly people

T
Review №55

You’ll get great customer service from start to finish!

Di
Review №56

Clean facility, friendly staff

Ca
Review №57

Great Service!

Information
21 Photos
57 Comments
4.9 Rating
  • Address:12308 Hwy 87, Lubbock, TX 79423, United States
  • Site:https://rvrepairshoplubbock.com/
  • Phone:+1 806-445-0093
Categories
  • RV repair shop
  • Auto repair shop
  • Car repair and maintenance
Working hours
  • Monday:8am–5:30pm
  • Tuesday:8am–5:30pm
  • Wednesday:8am–5:30pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5:30pm
  • Sunday:8am–5:30pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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