Excellent service, on time and even willing to recommend another repair service if it was going to take some extended period. They are my first choice for any appliance repair. The staff are both professional and extremely polite.
From my phone call, to the time the technician arrive, everyone was extremely polite and courteous. My repair was made quickly and correctly. Thank you advanced electronics and I will definitely use your services in the future!
Jaime, Chris and the rest of the family and staff are very knowledgeable and helpful. Used this company for years now and always will. Highly recommend for all electronics and appliance repair and parts!!
My 65 inch LG TV had lost its picture. I went up to their shop to inquire about repairs. Their in-house tech took the time to explain all my options and possibilities and made sure that all my questions were answered. Chris was the tech that came out to my house. Not only was he a few minutes early, he even sent me a text message letting me know that he was on his way. Chris looked at my unit very closely before giving me his professional opinion. He also explained in great detail for his opinion. When he was done I felt most confident in my decision on the next step for my tv. To round off I did have several conversations with the inside front desk associate. She as well took the time to answer my questions. This company is the whole ball of wax. Every department display a high level of professionalism and they take real good care of their customers. Thank you everyone at Advance Electronics. And I will be a repeat customer. Keep up the good work.Pat
I would recommend Chris to anyone. He took care of the problem with my washer and was very friendly and professional.
This company is locally owned and operated by a very professional owner. Excellent service, customer service, professional repair men and timely!! Would highly recommend to everyone!! I will be driving to Lubbock to meet them personally, thank them and shake their hands!! Excellent business!!
Great service organization.
It was a great experience. Great people. Wonderful service. I recommend for yall to go to advanced electronics.Thank you for getting our tv back in our living room.
They come highly recommended! Would gladly send my appliances to them for repair! Even my electronics!
I could not have asked for more when it came to both their service of the TV as well as their customer service. I have an LG that had a bad panel. After talking to LGs customer service, I was told to call a local electronic store. I called Advanced Electronics and the whole process glided along smoothly from there.I talked to the famous Kent when I called, he answered all of my questions both about my TV and the process of the warranty. I took my TV in the next day and they were expecting me. They took a look at it and got me squared away. The next time I heard from them was when they called to tell me my TV was ready. I picked it up and everything works wonderfully.I would use them again if the need arises and will recommend them to all my friends. One thing you should know, they (understandably) charge a 4% service charge on card transactions. I suggest you bring your checkbook so you can save some money.
I have an appliance that they are able to fix but because of political views would not even deal with me. I got to hear the why we dont deal with Dish and Samsung and I still have two kids and no working refrigerator. I hate it if the story he was telling me is true that Dish took jobs away but you just lost even more customers because I will now not refer you to anyone and suggest others find somewhere else to go.
Great service and really knowledgable repair technicians
On time and great service. Thank you!! Technician did a great job!!
I have used these guys 3 times in the past 4 yrs. They have done an OUTSTANDING job ea time. In fact, for my repair today, I chose them over other contractors in the area bc I knew they would do a great job & trusted them NOT to up charge me! I will definitely call them again for my next TV or Appliance repair.
Great customer service
Always does a great job & friendly service love the staff . Have been doing business with advance for 13 years
I had a warrantied Samsung 55 TV that had motherboard problems. Kent took the bull by the horns and was very prompt and efficient in handling the problem. He TOTALLY took care of the problem from start to finish. His support staff were on the ball as well. His team had me up and running with a new motherboard in a few days. I could not be more pleased. THANKS!
They work on my tv did a great job and fast.
They did warranty work for my Samsung dryer. They were courteous, returned calls, arrived when they said they would and most importantly fixed my dryer properly.
Way overpriced