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Brakes Plus
3190 N Garfield Ave, Loveland, CO 80538, United States
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Brakes Plus

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Ki
Review №1

John and his staff were completely amazing. Go here for an alignment  or anything brakes oil changes. Go here!

Br
Review №2

Both Ray and Drew we’re very helpful and extremely knowledgeable when it came to my 2015 ram 2500 front end alignment issues. Both of them were eager to be helpful and they were very respectful towards me during my entire visit there. I give this store and both of these men five star plus rating!

Am
Review №3

In from out of state for our daughters wedding and of course a car issue came up. Called several shops and while no one else could get us in for week to even look at our issue that came up, Ray and Chuck got us in that day and were able to take car of our car issue that day. Exemplary service and speedy. When back in the area will definitely use this service again and recommend it to family and friends living here. THANKS so much Ray and Chuck.

Do
Review №4

Man! After calling a few places to get an idea of the range for what a brake job might cost, I got the clearest information from Brakes Plus and brought my old Pathfinder in over the weekend. Shes a new car to me, but has a few miles on her and the guys ran into a few unforeseen problems and called me with less than desirable news.Im sure Im not the only one who doesnt plan for disaster with car maintenance and Im happy to report that the guys helped me out beyond what I could have hoped for. They got the job done well, fast, handled the extra problems and not only could I handle the price, it was well below what everyone I called had quoted - without even knowing of the extra issues.I had to bring them donuts because they were just so awesome!Grateful!!!

Je
Review №5

Excellent customer service. I take all my cars (3 Jeep’s and a truck) here for almost any & every service needs. They do my oil changes, brake work and even helped with a coolant issue.I trust the work they do and have always been treated well.

Da
Review №6

Ray was awesome & we were in and out in about 25 min tops on a Saturday afternoon for an oil change!!! Great Service :)

Ma
Review №7

DON’T DO BUSINESS HERE, THEY SCAM ANYONE THEY CAN. Scheduled an appointment to get my brake pads replaced. Left my car with them for five hours and they call back saying they finished their inspection. They insisted my rotors were too warped to replace the brake pads, and that my caliber also needed to be replaced. For some reason, they thought it was necessary to “inspect” my suspension and insisted my tire rod was so loose that it would “fall off at any time, leaving me with no control of my steering.” Quoted me at $2300 worth of repairs, when all I wanted was my brakes pads changed out. DONT LET THEIR FEAR TACTICS WORK ON YOU. Took my car to the family owned shop down the street, and they said I still had half of the life left in my brakes pads and everything else looks great and charged me nothing. Told them about what happened at Brakes Plus and they said an elderly woman just came into their shop saying Brakes Plus quoted her for $1500 worth of repairs on her brand new car. DONT GIVE THESE SCAMMERS YOUR HARD EARNED MONEY. THEY PRAY ON WOMEN AND ELDERY PEOPLE.

Ro
Review №8

Brakes Plus is awesome! I called last minute to get my brakes looked at and they fit me in. Ray was extremely helpful, polite and made the experience a great one! I will recommend Brakes Plus to all of my friends and family.

Sh
Review №9

All I can say is that these people are knowledgeable, kind, gave me a ride home, and picked me up after my brakes, oil change, rotors, and air filter were completed. I didnt like having to spend a lot of money on those things, but who does? They have definitely earned my business. I now have a safe vehicle to drive and repairs that were professionally fine and with satisfaction.

Ar
Review №10

John and Chuck at the Loveland Brakes Plus were so helpful! My brakes were so bad that the car was dangerous to drive. These guys got my car in and out in a few hours! I went all over looking for a good price for rotors and pads. They were definitely the best price and service. I will only be taking my jeep here from now on! If your looking for honest good mechanics, this is the place for you!

Sh
Review №11

I was very pleased, I called in the spur of the moment and asked to for a needed oil change and they got me into rotation and within an hour had my car ready and going again! Good service and friendly 👍

Br
Review №12

Thank you for an amazing, friendly, and time efficient oil change! Rays service was nothing less than 5 stars.

Ty
Review №13

Excellent service! I went in for a wheel alignment and they checked it beforehand (free) to see if I actually needed one. Ten minutes later the tech came out and said everything was actually pretty tight and pretty straight and he didnt think I needed one. He did notice a bit of weird wear on my tires and suggested that I get new shocks the next time I came in. The vehicle is 16 years old with the original shocks and I have known this for a while, so no big surprise. 5 mins later I was walking out the door. I will be going back.

Jo
Review №14

Great service, honest quotes, and quick work. I always feel confident with their work and plan to return.

Ka
Review №15

These guys were incredibly nice, fair and professional. My son was having some “trust” issues with his 2009 Nissan. But Ray and Co. were able to fix it up with some new brakes, new battery and some much needed fixes to some oil components. Pricing was also fair and very happy they honored some good coupons from the website! Thanks “Ray & Co” at Brakes Plus in Loveland!

As
Review №16

I was blessed to work with John and Robert. They turned my horrible car troubles into an easy fix. They were kind, quick, professional and I recommend them to friends and family!

Ma
Review №17

I visited Brakes Plus on 7/24/21, as my vehicle was having problems starting, and I was experiencing several other symptoms that a 15 second Google search suggested to be resulting from a failing alternator. I believed the issue to be the alternator or the starter, and told them as much. I was told that the problem was NOT the alternator, but the battery instead, so I paid $500 for the battery to be replaced, as well as some other maintenance work. Two weeks later, on 8/9/21, while I was driving home from work, my car completely shut down and wouldnt start again. I had to have it towed back to their shop, only for them to tell me that it in fact WAS the alternator that was the problem all along, whereupon, I was given an estimate of a further $500 to fix it. When I expressed my frustrations at the situation, I was given a $40 discount, and an expired coupon for an oil change. Frankly, I am more upset about the low quality of work and the reckless endangering of my life, as well as those who were on the road at the same time as me than the money, but that said, if my best guess as to what is wrong with my car is more accurate than your supposed expertise, your service is absolutely NOT worth the price you charge for it. Bottom line is somebody let me walk out of that shop with a vehicle that clearly was not safe to drive, after giving me the impression that it was safe, somebody DID NOT do their job properly, and I was expected to pay the price of a job well done. If you are thinking of visiting this location, do yourself a favour, save yourself the time, money, and frustration: find another shop with more honesty, integrity, and any amount more pride in the work they do.

be
Review №18

I had my brakes and rotors replaced. The customer service was.great. I would highly recommend Brakes Plus!!

St
Review №19

Ray is the BEST, he helped me decide what the most important things to do with my car were, then kindly picked me up to get my car at the end of the service! Friendly and easy to talk to as well!!!

Ka
Review №20

What a wonderful team here! A few weeks ago I was in to get my brakes checked out. When they had done a full diagnosis, it turned out that I needed more than what I had originally anticipated. I had known the work would need to be done soon, but hadn’t saved enough to take care of it all. They worked with me on the price and helped get me back on the road safely, in a timely manner.

Mi
Review №21

John will take care of you and not look for ways to stick it to ya. Plus he knows good Italian beef from Chicago.

Kr
Review №22

I have used this Brakes Plus location for the past year and a half for my oil changes. They are always friendly, professional and timely. The cost of the service is reasonable and consistent. I will continue to use them.

Em
Review №23

Always exceptional service and value. Honest, helpful staff makes for happy customers!

Re
Review №24

Ive been coming to this brakes Plus for several years and they always take awesome care of me. I recommend them to everyone I know!

Al
Review №25

Had to get my brakes done and they did a fantastic job. Very quick and we’re the cheapest quote. I strongly recommend this place!

Li
Review №26

Chuck and John were great about communicating with us regarding the cost of the repairs and time line. When we found additional issues/concerns within the first few days of getting the vehicle back, they were diligent about getting the concerns addressed and corrected for us same day.

Ta
Review №27

We’ve been going to this Brakes Plus for almost 15 yrs now and the service, people and quality of work has always been great! I had an oil change yesterday and took it back in for tie rod work that it needed today and Ray was great with any questions I had and the customer service he gave was great and that’s why we always come back here for any work...we trust what they tell us needs done and they do the quality of work we’ve come to expect.

Da
Review №28

Always a great experience, even with my difficult car! No reason to go anywhere else....

Je
Review №29

Took my RAV4 in today for a brake check and oil change. They did amazing work. John was super friendly and welcoming. The mechanics were very throughout and were able to finish in a timely manner. I would highly recommend this location.

Ke
Review №30

This place is awesome!! Most trusting service. Managers were just great!!

Ma
Review №31

Great prices and fast service!

Am
Review №32

Had wonderful experience!! Had to leave my car there and they were so sweet to give me a ride home and come get me the next day!! Besides fixing my breaks they gave me a free oil change!! Added to coupons to lower the initial price!! The people that work there are super nice and funny ☺️ Made you feel very comfortable there!! I am a Breaks Plus Fan!!!

Br
Review №33

They did a Amzing job came in with my pads nearly gone after a different place told me they were fine and I have nothing to worry about then they took the time to properly check my pads and let me know how low they were and help me out alot and were very friendly

Ro
Review №34

Great diagnostics and took care of my car quickly.

Li
Review №35

Great experience! I brought my car in for an oil change and it was done within 30 minutes. All of the employees were very friendly on the phone and in person. Would definitely come here again.

El
Review №36

Very helpful and personal despite not being locally owned!

Ca
Review №37

Came in over memorial day weekend, Ray got my oil change and an excellent diagnostic report done on my car with maintenance advice! I am so thankful, god bless!

Ca
Review №38

The best service we have ever experienced. On a trip (from FL). Our brakes went bad, on a Sunday. Made an online appt for 8am Monday. Dropped van off, keys in a drop box on Sunday night. Got a call by 8:30 am with inspection/estimate. Work done by 11ish am. Super people!Thank you!!!

Ci
Review №39

Took my car in due to hard brake pedal issue. Found out it was a vacuum cap that needed replaced due to deterioration. They didnt charge me for this service! I was there last summer with this same car and had brakes, brake pads, rotors etc replaced and both times their service had been top notch! I will certainly return to them for any future service I may need on my car.

Co
Review №40

Very friendly despite being overwhelmed with business. They are knowledgeable and kind and do what they can to get you safely on your way.

Jo
Review №41

Had a great experience. Did what they needed to do and was out the door in no time. Along with wonderful customer service.

An
Review №42

I will be coming back here for all services they provide! John provided amazing, fast, and truthful service! They were very respectful when i declined work on my car, but still did a great job on everything else!

Er
Review №43

They did a great job after another repair shop messed up my breaks. Im so glad I took it here because they fixed the job with in a day and my truck is working as it should. THANK YOU ALL

Sh
Review №44

Brakes and rotors for a fair price and only took a few hours.

Br
Review №45

Great place to have work done on your car! They are all very knowledgeable and capable and professional! Always completely satisfied with their work. It’s the only place I take my car!

St
Review №46

John and the technicians that worked on my 2015 Nissan Frontier did a great job! They were friendly and professional. Our alignment required additional labor and effort that was not evident when the work began. Our price stayed exactly the same. The Nissan drives like a new car!!! Thanks so much for your help and hard work. We will definitely come back here to have work done on our vehicles. Highly recommend them

br
Review №47

Always friendly and professional. They worked with us to get our car fixed where others would have charged us full price. They are honest and straight forward. They earned my respect many times over

we
Review №48

I was very unhappy with this shop. I came in for my back brakes to get done. I was told it would be about $150. When I arrived I was told they would look it over and they would call with a quote. 🤔 When I got the call I was told that both my brakes were bad and they could do everything for $1050.00 everytime I go in they make me feel like Im going to die in a crash unless I spend a lot of money. Needless to say we left and my husband did the front for $250.00. We were far from getting In a wreck bad.

Da
Review №49

All around disappointed they charge me for a diagnostic told me breaks would be 250 on the phone and wanted over a thousand after the diagnostic. They said they could check a bank to catalytic converter error and then told me later after they checked it that they didnt know if they could check it right And I needed to take it somewhere else to get it checked. Set an appointment which they were not ready for when I came in for my appointment and told me that I would have to wait until the end of the day

Ro
Review №50

Always seems to be straightforward interaction and decent pricing.

br
Review №51

They did great and got me taken care of for an alright price. :)

Ka
Review №52

Very friendly staff from setting the appointment through to picking my vehicle up. I was able to quickly and easily schedule an alignment and was given an accurate wait time. Will return to this location for car service in the future.

An
Review №53

These guys were very good. I came in to have my brakes checked since the light came on, they found nothing wrong other than my brake fluid being a little low. They also found I had a valve cover gasket leak. They replaced the gasket and changed out my brake fluid without issue, all said and done it cost me just under $400 which is a great value for that amount of work on my car. John the service guy was great and Jerry the mechanic was very professional, I will be going back if I ever need anything else

Jo
Review №54

Very friendly good communication and gave me choices for fixing at different prices ..let me decide with no pressure. I will for sure be a return customer.

Ka
Review №55

I will be returning with all my brake needs. They worked with me on a budget and gave me an affordable plan to get back safely on the road. Even threw in a coupon!!! Thanks for your help gentleman for explaining everything prior to my authorization and your expertise!

Se
Review №56

Ray Thank you very kind and patient with the people who speak Spanish and little English .....good service good price

Ry
Review №57

Very polite and accommodating. I was trying to get an oil change on my drive home from work. In a hurry I mistakenly made an appointment to a different plus. So I didnt have an appointment to the one I went to. We laughed about it and then they pulled my car around and changed the oil. A+

na
Review №58

Had a wonderful professional experience. Ray is great with customers!

Al
Review №59

Fast, friendly and very reasonable. We had some confusion about my appointment time but they squeezed me right in and took care of me quickly. I wont hesitate to go back again. Also, several years ago my wife took a car there and we were very satisfied then too. Thanks BP!~~~Al

Je
Review №60

First time having to do brakes since being in Loveland and very happy we decided to go to this location! Great customer service and work done. They did a through inspection and I feel a lot safer being back on the road now. We will definitely go back to them in the future if need be. Thanks!

Al
Review №61

Identified problem (starter) and solved same day as call (no appointment) thanks Ray for walking over to pizza hut parking lot with me to jump my car!

Ne
Review №62

I got brakes, an oil change and an alignment. They got it done with good time and even explained to me what they did and how it fixed my car. Very awesome!

Mi
Review №63

We highly recommended Brakes Plus. We have our oil changed here and the guys here referred us to a good mechanic for further work. Also we appreciate the coupons we were able to use! Thank you. Michaela 👍🏻

Da
Review №64

I just had my brakes checked, expecting the worst. I was told that the noise I was hearing was normal and that I still had time before I needed to change my brakes. No charge! That makes me trust this shop and want to return here when I need new brakes.

Br
Review №65

Took my car in for a service and Kaitlyn was more than happy to help me! She was extremely professional and made my experience as painless as possible. Service with a smile is an understatement. I highly recommend this store to anyone in need

Ra
Review №66

Exceptional work by this shop. Im pleased with the diagnosis, solution and price.

Ja
Review №67

Had to have my wife’s vehicle worked on because of radiator had a hole do to being punctured and was leaking fluid. Replaced radiator and all additional parts needed for repair in one day. Manager kept me informed and provided wonderful service.

To
Review №68

Brakes plus was super fast, friendly and professional! They squeezed me in right away without a wait.

Ai
Review №69

Had my girlfriend take my truck here for me. They quoted her $3,000 to replace 1 LBJ and a pitman arm, among a bunch of other random repairs that are wholly unneeded. Took my truck down the street to Hawker Auto and got a $300 quote for the same work. Dont waste your money here. If youre just coming for a basic alignment or oil change, they arent that bad. But anything else and their labor rates and absurd parts prices will ream you.

Pa
Review №70

I was parked at Ace and my car wouldn’t start. I walked to Brakes Plus and a mechanic drove over and jumped the battery. They then did a thorough check of possible issues back at their facility and determined the cause was a faulty cable attachment. My bill was less than $20 all in. They were thorough and the entire process was fast. They have my business going forward.

As
Review №71

Very friendly and professional. My battery light came on in traffic on my way to work, and I ended up swinging by Autozone to have my battery and alternator tested. I learned that my alternator was shot, and that my car would likely die in traffic the same day. Brakes Plus was conveniently located right next door. They were very thorough, ran tests to make sure they ruled everything out. I was able to get the part replaced same day. Upon doing some quick searches, their price for an alternator was comparable to what most places charge. I would recommend this business, and would come in again.

Ki
Review №72

I was already having a very difficult day and my car unexpectedly not working properly was not helping, but Chuck and Jessie really brought some brightness back into my day. Chuck was super helpful, kind and i felt zero pressure when it came to the assessment and choosing what happens next. He also went out of his way and far above and beyond what was expected and gave me top quality service. Im so grateful that I came here with my car and could not recommend them more

Sh
Review №73

The staff super friendly and knowledgeable. The quality of work I received on top of a good price combined with the customer service will keep me coming back!

Ru
Review №74

Great service, might not be as cheap as doing it yourself, but ive never had bad service and they do good work.

Bi
Review №75

Professional! Honest! Front brakes completed in 1.5 hrs with Test Drive and Inspection!! Highly recommend this store!!

Ma
Review №76

I had to have water pump replaced and other repairs. Everyone was courteous and they worked with my schedule. The fellow who drove me home was very nice. They even set my clock for me without being asked.

Ch
Review №77

My service engine light came on so I stopped in to the Orchards location of Brakes Plus in Loveland. The nicest young man checked the codes and helped me diagnose my issue and get me back on the road. He was knowledgable, courteous and efficient. I am sorry that I forgot his name, I really can’t say enough how appreciative I am, and in addition, he treated me with respect, which as a female going to a mechanic - that is a rare thing to not be talked down to but instead to find the courteous help I was given today!!! Thank you! You have a customer for life!

Ba
Review №78

Went in thinking I needed just an alignment that was only a small part of the problem. They made sure to give my car back to me safe to drive! Its nice that they take pride in their customers. I will definitely return to them for future needs.

Br
Review №79

Fast, friendly service at good prices.

sk
Review №80

I have been coming to breaks plus in Longmont for 10 years, after recently moving to Loveland I couldnt be happier with this location! Ray is a rockstar! Courteous, professional, and extremely trustworthy. Come to this location and ask for Ray, you will not be disappointed! Thank you to all the employees of this location of brakes Plus.

Je
Review №81

Brakes Plus is the best! They have great customer service and fair prices!

An
Review №82

This place has friendly and thoughtful people who help when they can. Thank you guys for being so helpful to my family and I today.

As
Review №83

Needed brake pads only replaced and cv axels. In the time of 4 separate visits, I had to replace rear break pads a second time, a dust pan they couldn’t put back on properly, and three tries at cv axels. They gave me a kind gift of a wobbly gas peddle which they claimed after three tries was fixed (nope!) Won’t be going back EVER. Makes me sick!

Sh
Review №84

Customer service was exceptional. Pricing was great and I feel safe for winter thanks to the service team at Brakes Plus in Loveland.

Kr
Review №85

Thank you Brakes Plus! Ray in Loveland totally is awesome! Friendly super helpful. The shop was fast and had my master brake cylinder done by lunch. They have always treated me so well! Professional, timely and more than courteous! Service above and beyond expectation! Thanks again guys!

Ke
Review №86

Great job completed in a timely manner and very informative of what work was needed.

Ai
Review №87

These guys were some of the kindest, most patient, and most understanding businessmen I have EVER had the pleasure of meeting. They worked around our issues, they offered discounts so that we could actually pay, and they regularly updated us on our vehicle. Seriously, some of the best service Ive ever had. We will not be going anywhere else!

Ro
Review №88

These guys have always been great for oil changes and other automotive services. Ive been using them for 20 years.

Ca
Review №89

The only place Ill ever take my car if I can help it. These folks are the most honest, genuine, and helpful people in the business - and, uniquely, that really stretches across locations as well. Always very caring and ready to help you out, I absolutely swear by them.

Am
Review №90

We bought a truck unseen and had it shipped here. There ended up being some issues with the truck, so on the advice of a friend we took it to Brakes Plus in Loveland. Kaitlyn, the store manager, was amazing! Professional and helpful she let us know what was going on every step of the way and was transparent on everything. She, and the staff were wonderful and got the truck all fixed up and at a great price. Wonderful place and I highly recommended!

Sa
Review №91

Honesty is the best policy! As a woman I find that Im treated differently whenever I take one of my vehicles to a shop. NOT THIS PLACE! They are always honest and upfront with all costs and wont try to sell me something I dont need. The manager Charles is very helpful and doesnt mind explaining things if needed. I love knowing that I can drop my vehicle off and my needs will be taken care of quickly and efficiently. I will be a return customer for years to come!

El
Review №92

Great experience, they were careful to make sure they used the right oil for my new Dodge and then let me know what the filters looked like.

Ru
Review №93

Ive had oil changes, brakes and alignment services done. These guys do a great job and stand by their work. I would recommend the store in Loveland very professional!

Mo
Review №94

John did a great job of explaing what I needed. Great service.

Ma
Review №95

Ahmed, John, and his team were fantastic. I came referred from another shop to replace wheel studs that have gone bad. Not only did they get it done on the spot, they replaced the hub to do it properly instead of trying to jerry-rigged the studs out. They were very professional and friendly. I certainly recommend them to anyone in Northern Colorado!

Me
Review №96

Dave Berry is your go to guy !I have had him do some freaking amazing work on multiple vehicles...complete 180 on my Infinity it came back to me brand new it was pristine.Just took my Nissan Versa in to get a squeal looked into. It was quick and resonably priced.

Ry
Review №97

Great service and very helpful. John was positive and professional, giving advice and guidance without pressure.All staff I interacted with were courteous, Drew did quick and efficient work while also being engaging.After the first visit I was impressed and came back the following week with another vehicle. This will be our local shop moving forward!

Ro
Review №98

They gave me the cheapest quote in town by $500 less, without compromising quality of parts. They did in half a day what every other garage needed a day and a half to do. Im going to them for everything else my vehicle needs

As
Review №99

I had a 1 a clock appointment was done by 2: 20 fixed a hub and lugs fast quality service thanks guys

De
Review №100

You know when everything seems to go all at once? Well, this happened to my Avalanche. First it was the brakes, then after 171,000 miles, the spark plugs, caskets and the computer was reading a bunch of codes that needed addressed. Chuck, understanding that I was on a budget, put together a game plan, in segments, to get my vehicle back to normal without breaking the bank. It has taken a few months, but my vehicle, with new brakes, is also running much smoother, not burning oil and my remote start finally works again! I want to thank Chuck and the crew at Brakes Plus for getting me back onto the road without having to buy a new vehicle. They do more than just brakes! They really take their time finding other underlying issues.

Information
16 Photos
100 Comments
4.6 Rating
  • Address:3190 N Garfield Ave, Loveland, CO 80538, United States
  • Site:https://brakesplus.com/?utm_source=google&utm_medium=organic&utm_campaign=local_website&utm_content=115
  • Phone:+1 970-667-3100
Categories
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Car repair and maintenance
  • Car service
  • Mechanic
  • Oil change service
  • Wheel alignment service
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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