I have tried many times over the years to buy a new car and my biggest issue with a lot of dealerships is the it’s “you vs them” mentality. I have always felt like they are just out to sell and get the highest commission instead of working within your needs. So, I went into this process skeptical but Bradley eased those concerns. He was passionate about working within my price point and even showed me the cheapest car model to try to maintain my original payment amount. The entire time I felt comfortable in my decision to buy with them and didn’t feel like I was getting bulldozed by another overzealous sales pitch. He worked with me regarding a co-signer from another state and down payment methods. He also was respectful during negotiation and I felt heard in regard to my demands and questions, lol. He got me into a brand new 2021 Hyundai Venue for an affordable amount that’s not to much outside of my starting point. So, if you go here please reach out to him for your car buying needs! He’s awesome 🙂

The car runs great and I am happy with the features but in a week we took it to get tires rotated due to a rumbling sound. When they showed us the tires that had been taken off, they had tread bare on the inside and could have blown at any time. I took a picture I could show you or anyone. We are seniors and my husband uses a cane. We feel your dealership let us drive off the lot knowing we could have had an accident. We had to buy all new tires that was an unexpected cost. I took the car back this morning to get the tires aligned and they would not do it until the tie rod ends were fixed, for another unexpected expense. We had faith in your dealership that the car was looked at before it was going to be sold. We looked at the tires from the outside of the car but could not see the inside of the tires where the damage was .I will NOT recommend your dealership to anyone to buy a car and will let people know your are not reliable to buy a car from.Dorothy Timm

Went in unsure if we would buy that day. The salesman was very friendly and we ended up taking the car

Amazing car buying experience and top notch dealership. We were treated with the most kindness and respect, and felt as though we were valued every step of the way. The dealership is clean with lots of amenities, even a playroom which is awesome since car shopping and services can take a bit and with a toddler that was great! We got a great deal, lots of options and the finance team worked magic on our deal and we got everything we wanted and more.

Lorie was awesome! I couldn’t have asked for a better salesperson. She was patient, kind and understanding of my needs. She let me test drive numerous vehicles to find just the right one that met my needs. She fought to get me the best trade in value and the best note. Thank you so much to Lorie and the staff at Crossroads Hyundai for giving me one of the best car buying experiences I have ever had.

VERY DISAPPOINTED in warranty work- scheduling nightmare. Needed car all day to diagnose, parts came in within a week- scheduled appt for Saturday - which ended up not working for us. We only have 1 car and work schedule full time every day while needing a car for meetings. They have a “shuttle service”- which was great when diagnosing. Now trying to reschedule and NO EFFORT to accommodate with loaner car for a day- even though it’ll be more than a month out for appt!!! They don’t have enough service staff for Saturday’s until late Oct!!! Few options for weekdays! Thought they’d have more interest in customer service as this is a “bad switch” on power seat. Very inconvenient and unhelpful at making anything work. Would NOT recommend👎🏻

Just bought a new 2021 Hyundai Santa Fe from Crossroads Hyundai Loveland. David and Dave bent over backwards to get me in the car of my dreams. I would not go anywhere else to buy a car. This is the 4th car purchased here in the last year. We purchased many cars from other dealers but the customer service and professionalism we have always received here is unmatched. I highly recommend letting them find your dream car too!!

Time is of huge value to me and everything was quicker than expected. Top notch sales department. I prefer honesty over a sugar coating and they will provide that for you.

I came to CO to visit family and decided to look at vehicles. Bradley, Dave, and Tyler were pleasant to work with. They were very helpful the entire time. I would highly recommend others to visit and ask for Bradley. You will get a great deal and enjoy a few laughs along the way.

We had an amazing buying experience! It was for my daughters first car and we really felt genuine caring by Tyler . The car we purchased was so new to the lot from a trade that it hadn’t even been cleaned or priced yet! They were able to detail it at request and it came out looking brand new! Amazing job by the whole team today! We drove off the lot feeling good about our purchase. As a mom, safety and reliability are important and I feel like we accomplished all of that! Great job crossroads! Also my best friend bought from you guys yesterday and she’s just as happy! 😌

We had a wonderful experience with the entire staff here. The facility is clean and welcoming. We worked with David on purchasing two brand new cars for our family and he was amazing! He was very patient, professional and knowledgeable and never pressured us. He genuinely wanted to get us the best deal. Hyundai is making amazing cars and suvs and we are very satisfied with our experience here and our new cars! You won’t be disappointed buying here!

We purchased a new Hyundai at this dealership, and Lorie, our sales person that helped us, was fantastic. Very friendly and knowledgeable and helped us every step of way from finding the right car and to the final sales transaction. All other employees there were also wonderful. Cant be happier and the car is fantastic. Highly recommend Lorie and the deal.

First, I love my new Hyundai. Lori, our sales person was great. Patient and answered our questions. I could not recommend her more.The management will provide an out the door price, but adds things like nitrogen in your tires, glass anti theft etching, Colorado protection package, and such. That being said they took those items off when requested, no problem. Low pressure if any, to buy.Overall good experience.

Lorie Hoag was super friendly, patient and helpful when I went in to purchase a car. She definitely made the experience of purchasing a car better than I expected as I didn’t feel pressured and I was able to get a good deal. I would highly recommend Crossroads Hyundai of Loveland.

Very personable and kind staff. My only complaint would be their time management and scheduling. I scheduled my service for the earliest possible slot in the morning. I still ended up waiting double the estimated time. My car wasn’t even pulled in to be worked on for 30-45 min after I had brought it in; otherwise, I would give them 5 stars.

Leasing a car from Crossroads Hyundai was a very enjoyable experience! The dealership is beautiful and very clean but the neat part was working with Lorie Hoag. She is knowledgeable, friendly, kind and honest. Thanks to everyone who made this experience amazing!

Laurie was great she worked with us throughout the entire purchasing experience,. She helped my granddaughter through all the ups and downs of the emotional roller coaster of such a large financial commitment.Laurie must’ve taken a course in “the art of listening “ she is a rare gem when it comes to cars sales she really listens to you and then with the knowledge of her inventory, she matches you with their best options. No high pressure!Before we made the final decision we went to the other local dealerships. They just didn’t have inventory new or used, I felt sorry for the sales reps, I don’t know how they were making a living.So we returned to Crossroads Hyundai and that’s when we began working with other staff management and finance. Each and every person we met made the process as smooth as possible. They were knowledgeable and even though it was past closing time, they didn’t rush the paperwork, they wanted to be sure we understand everything. I appreciated the care they took with my granddaughter.If you are searching for a dealership with integrity and CARS in their inventory go to Crossroads Hyundai.

Clint and everyone at Crossroads Hyundai are friendly and patient! We got great service and got a car I absolutely love! Will definitely be back in the future!! Thank you for working with us and making sure we had the best car buying experience!

Ridiculously slow. I took my car in for a check up because I had some concerns. It took them over 3 hours to finish. I did not even have any work done, they just looked at it. And it took over 3 hours. The only redeeming factor is that the gentleman behind the service counter had excellent customer service. I do not think I will be going back here. I’ll give my business to a place that values my time.

Made an appointment for my first oil change. I was only visiting the area and they did a great job to get my car in before the second leg of our trip. Very friendly and efficient staff. Hats off to Joel in the service department!

I always have a great experience at Crossroads Hyundai. I appreciate how easy it is to make an appointment online. Staff members are always friendly and helpful, and most importantly: they dont get too aggressive or condescending about adding on costly or unnecessary repairs. At my most recent visit for an oil change, I did end up needing some additional (routine) maintenance and my service advisor Joel went above and beyond to accommodate me while I waited (he offered a courtesy ride and gave me a bottle of water, yay!). He also kept me updated on the status of my repairs and gave good explanations of any additional service I may need at future visits -- this is super helpful for me so I can budget appropriately and plan accordingly for my next visit.

Purchasing my vehicle with Clint was easy and pleasant. When it was time for the first oil change service we were told the car already needed an alignment, they also tried to charge for the oil change and it took 20 minutes to have the price adjusted. Again, buying the car was simple & seamless but service center was disappointing

Should have left a review when I first got my car but they are amazing. They helped me out in a lunch and made sure I was taken care of. Dave, my sails guy, hooked it up and made sure it was right and every few months I get a courtesy call to make sure I’m still happy.

Absolutely great experience. Bradley and all the staff were friendly. That were able to work with me to get the car in my budget.

Clint was absolutely amazing. His product knowledge, friendliness and work ethic sold me. He knew I was in a rush and did everything in less then half the time of any of my past experiences. Thank you for all you did for us! If you want fast, friendly service along with a great, reasonably priced car….come see Clint at Crossroads!

Very nice. Professional. On time.

The primary reason I gave it 5 stars and we got our Kona EV there was because the salespeople we worked with, David and Bradley, we’re both knowledgeable and friendly but above all chill and easy to deal with. We had looked at other makes but found their old school, high pressure and low salesman agency ways of doing business outdated and stereotypically unpleasant. David and Bradley were both professional but also wise enough to realize that there’s really no reason to buy a car that way anymore and that made the difference.

When we purchased the Santa Fe In our service contact it stated we are to received a free oil every 7,000 miles. As always the service department was courteous and explained in detail what was to be done to our car. Free oil change, multi point inspection and topping off of all fluids. In the allotted time I was told my car was returned and had a fresh wash to boot!Thanks Hyundai

I shopped around for a car all day today, starting at the Carmax in Denver, then to a couple of the Parker dealerships, then to Loveland Carmax and then finally ended it here. I walked in and was immediately greeted and asked if I needed any help, I told Clint exactly what I was looking for, and how much I had to spend. He then molded together the perfect price point by asking his bosses to lower the price to meet my needs. I didn’t just give this team a 5 star for them helping with the price, I enjoyed every part of this experience. I test drove, talked prices, signed the papers, and drove off in my new car all within 1 hour and 15 minutes! Thank you for your amazing service!

I was 1000 miles from home; I had an oil leak from the oil plug and the filter, at least partly because the service dept at home didnt tighten the plug during the first oil change; this is a 2022 Tucson. There was also a leak from the transmission. I tried for days to find a dealer within a 200 mile radius, to look at it but was told, were all booked. But on my 3rd try, the guys at Crossroads said they would work me in Sat. morning, on our way back home from Wyoming. Joel, at the service desk that day, and Cotton, the technician, did an outstanding job. Cotton changed the oil and made sure there were no leaks, and he found the reason the transmission was leaking fluid, fixed the problem, and explained the reason to me. They got me back on the road in 2 hours and we made it safely home.I cant say enough positive about how they handled my problem and I would recommend Crossroads to any Hyundai owner for their service needs.

I had an absolutely fantastic experience with this dealership last week. I was browsing the internet when the vehicle I had been eyeing for a while appeared in my suggestions feed, and I expressed interest in it via the website. Less than an hour later, I had received a text message from Chandler Maas who scheduled an appointment time that worked for me the following day. I later found out that he came in on his day off from another sales associate, to assist me with the vehicle search. The car was in very good condition, and was right within the price range I was looking at. I was allowed time to explore the vehicle and take it for a test drive, which I enjoyed a lot! The entire process was very streamlined and quick, and within a very short amount of time, for the amount I was wanting to pay, the vehicle was all mine. Chandler even went above and beyond to even personally detail the vehicle, and buff out a large imperfection in the cars clear coat, as the service technicians were not in at the time. Being as this was my first time making a purchase this large, I was very pleased with how easy the experience was, and at no point did I feel pressured or coerced into making a decision. I want to thank Chandler for adding a personal touch to the entire process and creating an environment in which I felt was not just comfortable but actually quite enjoyable. I can not say enough good things about this dealership or the treatment that we received while we were there. I more than recommend this dealership to anyone looking to buy a new or used vehicle, and I can only hope you get the same satisfaction I did driving my new vehicle off the lot!

Car buying can be a stressful thing. Went in to buy due to last car being on its last leg. Bradley made this whole experience much more enjoyable! He is very honest, to the point and doesn’t beat around the bush. All the while being funny and easy going! If you are looking for a new vehicle this is the place to come and Bradley is the guy to see!

The best experience Ive ever had getting a car. Bradley Duncombe, was an amazing sales man. He gets you what you want and ask for. Thanks for everything!!

Chandler Maas proved to me the new 2021 Palisade Calligraphy could compete in the elite luxury SUV class! I looked at every luxury brand, and this vehicle and salesperson was over the top. Great communication and care...never felt like we were in a dealership.

Lorie crushed it for me. It was a long day there because of a lot of variables but she stayed patient, pleasant, had good advice and most importantly, responded well to my needs.She said shes still new and learning the system but Id be very surprised if its new to sales in general as opposed to just this dealership. I left with the car I wanted and a good feeling about the place.

Employees seemed incredibly kind and professional. Unfortunately, I called ahead of time to inquire about a vehicle- we live 3.5 hours away from the area. I was very clear that it was just the one vehicle we were interested in. I asked explicitly if there were any glaring issues, anything that would be majorly mechanically. The staff guaranteed that the vehicle was in great shape. We drove all the way there, only to barely get the vehicle over 25 mph and have the engine light warn us that it was not safe to continue to drive the vehicle. Another staff member we spoke to after knew about the issue. The dealer had reset the code, and were trying to offload the vehicle. We wasted 2 tanks of gas, and 7 hours.

Great time. David was great. Very low pressure. Seamless.

Bradley Duncombe is fantastic to work with. He treated me with respect and explained everything to me. I even got a warranty with my car!!! I highly recommend Bradley and the entire team at Crossroads Hyundai!!

Mr. Richard McGlothlen was amazing! He made this my most pleasant experience buying a car. I will definitely work with him in the future. The overall process was amazing and every one I encountered at this dealership was helpful and went above and beyond.

Would not recommend, Wants more money after purchase was complete and then refused to take responsibility for their mistake!. First off went there looking for a vehicle hadnt made up my mind on a lease or purchase yet, as soon as Scott realized I didnt have perfect credit he passed me off to another salesperson, Micheal. Micheal was not too bad to work with although he had the typical fake enthusiasm most car salesmen have. After going over my options I decided to buy a used vehicle but didnt care for any on their lot. One of their sister locations had a Grand cherokee I was interested in and Micheal said they could transfer it over the very next day for 500 dollars, which was assured would be given back to me immediately if I didnt like it for whatever reason. Well the next day Micheal says that he is about to get the jeep at about 9am, later in the afternoon about 4pm still no call or any communication, so I call him and he says he wasnt able to get it and will have to try Monday. So Monday comes and finally go see it, we like it offer them Slightly less than what they wanted and they decline, its still a fair price so we get it. After waiting for 2.5 hours (Micheal mustve said 5 more minutes at least 12 times) they finally get the paperwork done and send us on our way. Slightly annoying process but not terrible YET. I get a call 2 weeks later saying they forgot to charge me taxes and I need to come back and pay them more so we can get our plates, after voicing my frustration the guy(who refused to give me his name) says were sorry but its not our fault, and if we want our tags come in and pay and hangs up! I wouldve rather went to a buy here pay here!

Our vehicle sale was quick and easy. With lots of years of experience in vehicle purchases I have to say Chandler was a pleasure to work with. He was pleasant and worked with me on finding vehicle values. We enjoyed working with Tyler as well. Both gentlemen were very informative and made the buying process a pleasant process for my daughter who is just starting to build credit. Thank you Chandler and Tyler!

The staff was very friendly and accommodating. Bradley stayed a bit later than closing time to help me get a car and I’m very happy with it.

We were very impressed with the service we got. We came in from traveling and had a hose to the turbo come off, and Del was awesome. The mechanic Johnnie fixed us right up.

WOW!! My husband and I just bought a 2021 Palisade and LOVE it!! Chandler Maas greeted us when we first arrived to the showroom. We werent sure if we would even like the vehicle but he had one getting ready to be delivered. It was cold out so he pulled it inside for us to look at. His customer service went way beyond what I expected. I usually dont like dealing with car salespeople due to the pressure but he was very laid back and friendly. He was also very knowledgeable about the Hyundai brand and located a vehicle to our exact specification. Chandler was very personable in establishing a relationship with us from the very beginning and kept us informed of every step until delivery. Once delivery day arrived, he even came in on his day off to hand the car over to us. He was very patient and knowledgeable on explaining what every button was for and made sure we were completely happy and satisfied. He even gave us his personal cell # to call if we had any questions. I would highly recommend Chandler and Crossroads Hyundai.-A very happy and satisfied customer!!

Bradley Duncombe was amazing! He is knowledgeable, friendly, transparent and an excellent communicator! The prices here were better than other dealerships that we have visited recently and we finally made a purchase on a vehicle that we absolutely love!

Lori H., Dave Y., and Tyler were all very helpful in the car trade in and buying of my new vehicle. They were all straight forward and made the process smooth as possible. I would definitely recommend Lori Hoag for any car purchase! Thanks

Different experience than the normal dealer. Went in pre-financed and then asked them to beat it...and they did! In 2021, stock is a challenge, but they did well! I mean, lets not beat around the bush, their job is sales, so of course they are trying to sell you something....but you wouldnt be there if you werent buying, now would you? =) Really nice staff, plus Hyundai builds a really nice car these days.

Wildly deceptive advertising. Looked at vehicles that qualify for a tax credit. Instead of advertising it as a tax credit, they advertised it as their own discount, which made the price look far lower than what they were actually charging. Honestly not sure how its even legal for them to advertise like that. Dont bother.

This is a place not to go.They charge me $4,000 for an extended service contract I didn’t ask for.They just assume that I don’t know much about their scams tactics and charge me $700 for handling fee. Broken windshield( They refuse to fix it and told me that the car is sold as equipped while charging me $150 for nitrogen).Made me sign my trade in( 2009 Corolla running perfectly) for $500. Please be attentive when dealing with those people, they can easily trick you and make your car cost twice.Not far from scammers.

Thanks for always being helpful and respectful.

I had a wonderful experience at Hyundai of Loveland. Clint was especially helpful. He was knowledgeable, kind, and very professional, and did everything he could to get me the deal I wanted on my new Hyundai Kona. I would recommend Crossroads Hyundai to my friends and family. Thank you, Clint!

My wife and I came in on Monday 6/7 and worked with Bradley Duncombe for purchasing two new cars. He was extremely patient and helpful with helping us buy new cars and really just helped us get payments we wanted and had us feeling like we actually did get a good deal. Highly recommend working with him!

5 star service as always. Friendly and didn’t try to sell me service I didn’t need. Found a bolt in my tire and patched it up while also performing an oil change.

Lorie did an amazing job in assisting me with my first car purchase. She was very patient, answered all of our questions, and offered some great advice! Definitely recommend!!

The team at Crossroads Hyundai was friendly and knowledgeable. Lori worked hard to answer my questions and walked me through the car buying process. Thanks for a great experience!!

Bradley was a great salesperson to work with. It was my first time buying a car at a dealership. He walked me through the process, was patient and helpful, and he made sure to find a reliable car in my budget. Thanks!

Bryce did a great job. Showed me cars that met my needs and allowed me time to think snd decide. Very excited for my new car

Highly recommend!! Wonderful staff and amazing service!! Thank you to Bryce for all of your help in finding the right Hyundai Santa Fe for us!!

A lot of cars to choose from. The customer service was amazing. Thanks Bradley for your patience

Man friendly place thought all was cool...gotta watch out for the finance people. With out me knowing added the extended warranty. Told me it was from the bank. Well after reading after getting home .....all the fine print says the extended warranty isnt needed for finance!. 3500 extra dollars.......not impressed Im having it canelled immediately. Thats shady.

Completely fantastic service! Mr. Williams made sure to get me in on short notice and was so courteous and friendly. I purchased my car from a different dealership but will be taking it to crossroads in the future.

All the service personnel were very accommodating. Del Williams, Asst. Manager, was very sympathetic to our travel needs and made time to see us and not only diagnose the problem but fix it. He arranged for a rental car and transportation to the rental business. The car was repaired as promised and they called when they said they would. We were able to continue with our vacation with only the slightest inconvenience. I couldnt have been happier.

Thank you to Brad for selling me my brand new palisade. It’s a gorgeous car! I had many specifications and demands :) but he was relentless to find my perfect vehicle. If you go to crossroads, be sure to ask for Brad. He will work hard for you with low pressure.

My vehicle was destroyed in an accident and the rental agency rented me a Hyundai Kona. I absolutely loved it and decided to buy one. I chose Crossroads Hyundai of Loveland as they had a good inventory. I called and was greeted by Lorrie. She came in on her day off to meet with me. Her service and our experience there was excellent. I came there looking for a red Kona and left with a 2022 red Kona.

What a fantastic experience! Our salesman, David Nightingale was attentive, precise and worked with us on the deal. One of the better dealerships in Northern Colorado!

If you are in the market for a new / used vehicle, I highly recommend contacting Lorie Hoag with Crossroads Hyundai. Hard work, professionalism and care are all characteristics youll observe when working with Lori. Good luck! (happy owner, 22 Hyundai Kona)

Everyone was absolutely amazing! I would definitely recommend buying a car here!!

Awesome experience! Chandler was so easy going and low pressure. Like most people, I was not excited to deal with the sales process to buy a new vehicle. After planning for battle, I showed up to look at vehicles and found that I was over prepared. Chandler was incredibly friendly and very helpful, since he knows everything about the vehicles. My wife and I were very indecisive. Chandler talked us through all of our options, showed us multiple vehicles, and let us decide what we liked. He and the sales manager, Dave talked us through all of the the factors in the process and funding and helped to make everything work in our budget instead of trying to upsell everything along the way. We left with a new vehicle that we love and in the future we will look here for our vehicles first! When buying a new vehicle, you should leave feeling excited about a new and awesome purchase, not feeling like you survived getting worked over and “sold”. I am happy to work with people that make the whole experience about what is best and what makes sense for me. The people here have renewed my faith that this is a pleasant experience and not something to be dreaded.

I had a very pleasant time at Crossroads Hyundai! The salesman, Tyler, was very accommodating from the shuttle service to the finalization of the paperwork. All the questions that I had were answered honestly and professionally. Tyler assisted next in finding the right fit and car to meet all the needs and wants that I had. I would very highly recommend this dealership as well as Tyler to any one of my family members and closest friends. 5 out of 5 gold stars to this dealership and Tyler, the salesman that assisted me every step of the way!

Best car buying experience Ive had in my life.

Had a really pleasant experience here at crossroads. I saw chandler who came right up to me before we even walked through the door and helped guide us to what we were looking for. Found the exact car I wanted within the hour and was out the door a few hours later. They even detailed the car and delivered it right to my front door which was an awesome touch. 5/5 would shop there again.If you go, ask for chandler, hes awesome

Lori was awesome! Explained which vehicles I was interested in and what features I would like. Tested drove three vehicles and leased one of them. This is the second time I have leased from Crossroads Hyundai. Always had a good experience!

Ive bought my last two cars from Chandler, hes been amazing to work with. The first car Ive had for 3 years and its been an amazing purchase. The second was a family car that I shopped around for quite awhile. Chandler was helpful without being high pressure. He even went out of his way to browse auctions and found us exactly what we were looking for in our price range which was no easy feat! 10/10 will call him next time Im in the market.

We had an amazing experience working with Lori at crossroads Hyundai! We love our new Santa Fe and the process was quick, easy and wonderful! We would fully recommend Lori and the staff at Crossroads Hyundai

Joel is awesome and so hospitable. He is very professional and I have no problem on going back anytime I need my car worked on!

My sales person David N. Was TERRIFIC! Knowledgeable, Professional, and low pressure would be my best three words to describe my experience with David!If you need help with a car just look for the only guy in a suit!! 10/10

Highly recommend them for purchasing a new vehicle. Clinton and the rest of the sales team went above and beyond to get me the vehicle I wanted, for a payment I could afford. Super friendly and they took the stress out of purchasing a new car. Best dealership I have ever dealt with.

This is the most unprofessional dealership I have ever done business with, and they are completely undeserving of my business. I come here for the convenience (close to my work) and its like they go out of their way to make it as inconvenient as possible despite the location. The last four times I have been here, for my oil change service, they have argued with me about my service warranty (on my 2020 Kona) and tried to refuse the service REGARDLESS of the mileage on my car, which is always within spec. They never seem to know what is going on with anyones car. The girl there is so rude and unhelpful, and nobody knew where my car was when I got there because its not their job to know where your car is. Dont even bother trying to use the shuttle service that they offer because it will never be available and its a obviously a major inconvenience for them to even try to help you getting a shuttle. Im done. This is the last time Im coming to this shop and this is will absolutely be the last Hyundai vehicle that my husband or I purchase.

We worked with Michael C and would 100% recommend! We had a horrible experience with another dealership so we werent looking forward to buying a car but he made it so easy!! Personable, quick and great to work with! If youre in the market for a car I would definitely ask for Michael!!

Bradley Is one top notch salesman! Great customer service and very knowledgeable of the cars on the lot. What a great experience on our first new car purchase!

My salesman was Clint. He was quite polite and answered all of our questions. I would definitely recommend him if your looking for a new car.

Bryce was very friendly, informative and helped me get what I was looking for.

We purchased a use auto for our youngest daughter (her first car) from Tyler. He was very nice and helpful. The experience was pleasant, no high pressure sales. The whole process took less than 2hrs. Thank you Tyler for treating us with respect, our daughter is very happy.

It was a very comfortable experience. We are very satisfied with our new car and the very professional experience we had.

It’s very rare in this day and age to come across a company who is solely dedicated to customer service and personal exchange. Everything about my experience was in the realm of 100% excellence -and I’m a hard sell.

First off, Tyler was an excellent car salesman. After rest driving comparable vehicles from surrounding dealerships, we chose with Crossroads Hyundai. Tyler found a car that fit our needs in Chicago and we couldn’t be happier. But the service department is the downfall. When we purchased our vehicle, we were told that it would come with a three thousand mile/ 3 month warranty, so after we got our car, the radiator was busted and they denied fixing it even though they said it would be covered. Not only that, the mechanics broke the side of the drivers seat and they denied fixing it, saying it was busted when it came in. Overall, the sales was great but the service department sucks. I would highly recommend taking your vehicle elsewhere.

Shane is a newbie that has NO idea what hes doing. They lie, cheat, and steal your money! Stay FAR AWAY! They sold us a warranty saying it was worth the dealership and then sold it to a 3rd party!

Excellent car buying experience today. Chandler gave me the information I wanted to make the purchase that worked best for me. He presented everything factually and without pressure. Excited for my new SUV!

I’ll give a 5 star for the car salesman Scott. He was genuine and extremely nice. Has checked in on me every week and helped me through the process of everything. Now for the financial part, not impressed. There are some sneaky tricks they have up their sleeves when it comes to trading in your car. Did not pay for trade in in full as I was told they would. So they lied to me about that. Almost did not take off money for the broken windshield on the car they sold me. Told me they were gonna make me fix it myself and took $300 off the purchase and my windshield is gonna cost me $400. Overall not impressed with the financials. Will say the people there are nice.

Brad was awesome and made discussing a deal easy before I even showed up (I live in WY). Once I got there there, he was helpful and got me through pretty quick.

Great experience purchasing my car here thru Scott. This is the third vehicle Scott helped me buy.

Super helpful and very nice through the whole car buying process!

Clint really got me out of a jam! I had a car in the shop needing thousands for repairs. I still owed money on the car but he was able to take a lot of it of as a trade-in. He had the car that I was interested in out front and waiting for me when I got there. I was able to drive it off the lot shortly afterwards. I went from carless to a new Kona. Thanks for taking care of me! :)

Dealership was great and the sales person was amazing. Sales was straight forward and their numbers were spot on

The service Managaer is a joke. They take no responsibility for the service dept and puts blame on everyone else. Had a vehicle towed there! It sat 3 weeks n nobody touched it. So, when I had a heated conversation with the Managaer about it. He told me to get my vehicle towed out and go somewhere else.

This is the third Hyundai Sante Fe weve purchased. We had a great experience at Crossroads Hyundai and with our salesman Scott. We drove down from Wyoming to look at a particular car on the lot, only to find out theyd loaned it out. Scott made arrangements to pick up the car within the hour and bring it to the dealership so we could test drive it.Scott was low pressure, helpful, and friendly. He explained features with ease, and answered all our questions. The entire staff made buying a car easy and painless. They listened to what we wanted and didnt try to talk us into something more expensive or push us to finance it with them instead of paying cash. A great experience all around!

Customer service is an absolute joke with this dealership. Been waiting on a rental vehicle since the wifes car has a recall that requires a new motor. Hyundai said they would provide a rental free of charge. The dealer is not going to be happy when I send them an invoice for lost work due to there incompetence. The service manager and store manager will not return calls. 4 days for a rental and still waiting.The day I left this review the service manager called the wife 2 times wishing to speak to me. Stating that my review had threats involved. As everyone can see, no threats. 2 days of lost wages due to poor communication. I also called and left messages with both managers and of course still no call back but thats ok. Got the rental same day as original review. Next time will take everyones advice and go to Hyundai of Greely

I was very impressed with how easy and quick the buying process was here. I have had very bad experiences with massive waiting involved, and these guys, Bryce and Chandler, esp., got us through. Very happy with my new Santa Fe.

Be sure to check Yelp as wellSold me a car that was supposed to be here on 8/20. When 8/20 came they said 8/30. When 8/30 came they said 8/31.Have offered nothing in the way of compensation or customer service. Just that I have to wait. Although they did say they hope it gets here by 8/31 so they can, “get their Hyundai money” for the month.Very surprised by the lack of professionalism.Today is 8/31. At this point still no car. See pics for the texts conversation I had with someone at the dealership. By the way, the car they let me use was agreed upon before I signed papers, and they gave me a Chevy clown car for the first 9 days.9/1- still no car nor any idea where it is. My contract is dated 8/16.

Great service, willing to answer questions. Will buy from here again.