user
Hopewell Animal Hospital
3701 Hopewell Rd #500, Louisville, KY 40299, United States
Appearance
Hopewell Animal Hospital

Comments
Am
Review №1

Took my dog for an emergency visit. Dr. Brown and the staff were excellent with Martin. He can test ones patience if you are a stranger. I never questioned his safety or care. I highly recommend!

Ap
Review №2

Wonderful. Caring staff. Great job taking care of my cats

Sa
Review №3

We brought our dog in to put him down recently. We were scheduled for 4:30 and got there at 4:20. We waited in the hot car with our sick, uncomfortable, dying senior dog for an HOUR. I called to ask when they would be getting us in since wed been waiting so long and they said they were getting a room ready for us right then. 20 minutes went by and we were still waiting, so I went inside to see what was going on. When I went in, I was told that they were swamped and they were doing their best. I told them that wed been waiting a whole hour and we didnt even have water for him out there because we didnt think it would be that long. He was panting and in horrible shape, poor dog. They then told me in an extremely rude tone that they had double booked us to get us in and we were welcome to leave and go to an emergency vet to have him put down, but that wed be waiting for 4 to 6 hours until they could get us in. Its not our fault that Hopewell double booked us. We were never offered an option to wait until another day so we assumed that everything was okay when we made the appoinment. They should have at least warned us that we would be waiting awhile if we wanted to come in at that time. None of this was our fault, but we didnt have a better option so we waited more. Once we finally got back there, everything went smoothly and Dr. Mittlekamp was awesome. However, the rude staff and the extremely long wait in the hot car was enough to make us consider not coming back. So be warned, if you go there you will likely be waiting until WELL past your appointment time and they will be rude to you if you ask whats happening. Maybe dont double book your patients from now on.Update 8/31/2021: lIm changing my 2 star review to a 1 star.Today I called to give them a 2nd chance and get my new kitten his first vaccines. I was hoping that my previous experience was a one off, and things would be better since I left my review. They were getting me on the schedule when I was put on hold for a few minutes. When they came back Dr. Brown was on the phone and said, So you left us a bad Google review but youre trying to make another appointment. I said yes I did, and that it was a horrible experience that deserved a negative review. To this she replied, Well then Im sure you can find another clinic that can better meet your needs. I said that was not a problem and we ended the call. They never apologized for the bad experience, never even mentioned it, they were only concerned about the bad review. I truly hoped that they had read my review and had reconsidered their attitudes towards patients, but that was clearly not the case. Dont go here under any circumstances.

Da
Review №4

Was planning on coming here with my dog but the staff was so rude I turned around and walked out the door. Some woman with short red hair was extreme rude and acted like I was a burden. My dog was even terrified. Place was dirty and seemed like a disaster. Thankful I didn’t leave my dog there.

Ro
Review №5

I believe we can stop looking for a new vet!! After moving to the area we needed someone closer to take as good of care of our dog as our last vet did. After 3 appointments our dog is healthy and up to date. Convenient location and the best prices we’ve had on services before.

Ra
Review №6

Had such a pleasant experience today at Hopewell Animal Hospital! Today was our first appointment with Dr. Brown. I was searching for a veterinarian with experience with Addisons Disease and its been hard to come by but Dr. Brown answered all my questions and discussed her treatment plan. Immediately after talking through my concerns I feel 100% better and relieved that my lab is going to be under her care!We have two other dogs that will be joining Dr. Browns practice when theyre due next for shots!

Ap
Review №7

Nice place, clean very knowledgeable and caring . the people are very nice. The only thing when you call them and the girl answers the phone you can barely hear her. When I was there to pick up my dog and she was answering the phone I figured out why you couldnt understand or hear her, she puts the phone on her shoulder and the mouth piece us under her chin!! Please put the phone receiver up to your mouth!! Thanks for taking great care of my furbaby!

Ke
Review №8

Love this place. I drive about an hour to take my dog here. This place sets the standard of care that all vets should have. My dog and I love Dr. Brown!

Ca
Review №9

We love taking our babies to Hopewell. We moved out of Louisville and refuse to go anywhere else. So many great things, but they are always quick to get us in, and the follow up is better than our personal doctors. Very reasonable pricing and overall great value!

Al
Review №10

Dr. Brown and her staff are incredible. They take their time to make sure you understand what is going on with your pet and are so patient and kind with animals and humans alike!

La
Review №11

Everyone was very helpful with getting Lucy and making her feel safe. She was a little hesitant this time, but the tech helped her back with a treat, and told me it was OK. lol. I think she saw the worry on my face.

De
Review №12

The best

KM
Review №13

Hands down the best vet I have been to... everyone made me and my dog feel welcomed and even though my dog was a tough cookie to deal with they did everything they could do to help her and was able to get the job done. I appreciate the doctor here and her staff. I will recommend this place to everyone and continue to bring my pets here. Thank you Hopewell staff!!!

Ch
Review №14

Obnoxious Dog Mom Approved! From major I accidentally ate a whole Nerf ball surgery to routine exams and ear infections, they are highly-skilled, kind, professional and reasonably priced. When I had to leave my pup overnight, I wasnt worried (which is unlike me) because I knew he was in good hands.I switched to Hopewell a year ago from a vet I really loved because we moved and I was anxious about the transition. Hopewell doctors and staff have been absolutely wonderful and we appreciate them all so much. I feel so lucky to have found them. I also LOVE that they work with local rescues to help keep their costs low which allow them to save more animals!

ka
Review №15

High recommendations for Hopewell Animal Hospital. Dr. Brown and Dr Mittlekamp and all the staff are the best. Tasha and Ellery are so good at the front desk. I use Pet Pro to communicate with the office and I always hear back in a timely manner. It’s very efficient!!

St
Review №16

Gave my dog a Flu shot that I didn’t authorize..then tried to fix it by only charging me half!!! Didn’t follow up about an appointment scheduled, and were very unprofessional. Would never recommend this vet.If they did to a human child what they did to my dog (who by the way got extremely sick from this shot) they would no longer be in practice!!

Ke
Review №17

Love love love Dr Brown. She’s a wonderful Dr and so so caring and helpful to the pets in our community. I appreciate all she does to help rescues and strays. She truly cares about these animals so much. I think this is a great hospital. Very nice. Very clean. Staff if wonderful as well!

Ki
Review №18

It was later in the day and my normal vet was full and unable to get me in. My cats tail was partially degloved and she needed to have surgery as soon as possible. I called and they worked me in even though I was not a client. The staff had a full roster but they got Nova taken care of even while having to stay after❤! Great experience and great outcome!

Be
Review №19

This is the best vet in town! They care about my animals and do their very best to make sure that theyre taken care of. I will never take our pets anywhere else, again. Pricing is reasonable and the doctor is quick to call to check up on the animals that were seen! Love Hopewell!!

Si
Review №20

First time we’ve ever been here. It was a great experience. The facility was clean, the vets were all very nice and professional. They also were honest about what we needed and didn’t need. They will love your pet! I Highly recommend.

Sa
Review №21

Hands down both the best and most affordable vet in town!! As a human health care provider, I have yet to find a more competent and compassionate animal health care provider than Dr. Amanda Brown. I’m so grateful to have found this incredible practice!!!

J
Review №22

Will and have recommend to all family and friends. Been here 3 years with 3 dogs (All medium/large breed, one was puppy), from regular yearly check-ups to rescued puppy checkup/skin disease to wound care. Theyve taken care of us through a wide range of issues. Honestly priced and they give full hearted care in exchange.Dr. Brown and the staff are amazing and caring. Hours are great even for full time M-F working folks. They take walk-ins if you have an urgent-ish case and gives great recommendations and options if you have any additional concerns. They listen and work with you every single time.

Ka
Review №23

Id give 10 stars if I could.Everything youve heard about the staff at Hopewell and Dr. Brown is true-- they are absolutely amazing. Not only is Dr. Brown knowledgeable and incredibly thorough, she will sit and have the conversation with you about whatever your concern is for your pet. Im happy, grateful and relieved, I dont think my fur babies could be in better hands.

Ja
Review №24

After years with another vet we started to feel like a bottomless checkbook, we are crazy about our animals and it seemed like that vet knew it and started to exploit it. Expensive tests were being ran and results were not being discussed, appointments seemed to come a little too often, etc. A neighbor recommended we try out Dr. Brown at Hopewell and she has been incredible. Dr. Brown always lays out everything very clearly and isnt afraid to tell us when we are overreacting to something. I always feel she has our pets best interest at heart, not what procedure will make her firm the most money, which is incredibly refreshing. The rest of her staff is just as great, everyone is very warm and friendly, even with our talkative elder dog that I know has to drive them crazy =-) Could not recommend a vet any higher.

Je
Review №25

These people are such caring individuals. They took great care of our baby and even stayed late past close to give him the care he needed. If I could give more stars I would.

Da
Review №26

As always, Friendly. courteous and very professional staff. Very nice place. they make you feel at home. We would definently recommend them.

Tr
Review №27

As the mother of 4 babies, three small dogs and one cat, I can say this is the BEST care theyve ever received. I can ask any question and they always find a way to help. Best prices for shots and products that Ive found in town! The doctors take TIME with owners and dont rush through the visit to meet a time requirement or act like your concerns arent important. I HIGHLY recommend Hopewell for any owner wanting their fur baby to be well taken care of and loved the same!

Ch
Review №28

Cant say enough good things about this office. Docs take great care of our pets.

Je
Review №29

Great place to bring your pets.

Me
Review №30

Dr. Brown is a wonderful and very knowledgeable vet. You can tell she is very passionate and loves what she does. The staff is also very nice and courteous and prices are very reasonable. I highly recommend Hopewell Animal hospital.

La
Review №31

Helpful, friendly and thoughtful for your pets needs as well as your pocketbook. They are supportive no matter what your pet is going through and help you make good choices for your pets health and happiness.

Ph
Review №32

Best, most honest veterinary care in the area, hands down.

De
Review №33

I cant say enough good things about this place. The vets and staff are amazing! They have made my sick boy so much better when others had given up on him. Im so grateful that I made the choice to switch vets. Im so thankful.

Al
Review №34

Dr. Brown is amazing. She is one of the only reasons my rescue dog is doing as well as he is. Between his heart worm treatment, skin infection, parasites, and many many other issues she has been there to help him (and me because I am always a wreck) through all of it. She is always available when I need to get in for an emergency and she helps so many of the foster dogs with the rescue that I work with. If you are looking for a very dedicated and caring vet Dr. Brown is the one!

Jo
Review №35

They are always so willing to go out of their way to make sure our pets are taken care of. Love them

Sh
Review №36

They are the kindest caring group I have ever encountered. Very professional and the prices arent to break you. They are a giving vet and loves the animals.. I love this group with all my heart so glad I found them.

Jo
Review №37

Over seven decades I have given my many cats and dogs (large, small, pure bred and mixed) the best vet care I could find -- local, in several states, and even in expensive university intensive care settings.Now comes Dr. Amanda Brown, who is the best diagnostician I have ever had. My beautiful, sweet Birman cat is under her care now. My precious Bella, had not been doing well for months. Three (three!) different vets in Louisville worked with her. Then someone suggested Dr. Brown, whose clinic is far from my house, but I figured my cat is worth more than time and gas.Dr. Brown had Bella fully diagnosed in hours. Bellas situation is complex and quite severe, but we are working hard in efforts to save her.Whatever happens, I want you to know that in my opinion, theres no way you can do better than Dr. Brown anywhere. (Plus her bills are reasonable.) I admire her beyond words.

Be
Review №38

Its nice to go into a business that cares about you (and your animal).

Sa
Review №39

Dr. Brown is so knowledgeable and helpful. She goes the extra mile with making sure I know what exactly is going on with my pets. The prices are reasonable - Dr. Brown does not order unnecessary tests and uses a common sense approach. She appears to treat her clients as she would want to be treated.The staff is wonderful- also very knowledgeable. I feel like Ive walked into a friends house when I come into the office. I would rate Hopewell 10 stars if I could!!

An
Review №40

Dr. Brown and the staff at Hopewell are quite possibly the best in the city. They are caring, thorough, and very reasonably priced. Dr. Brown goes above and beyond for her patients and for rescues, and her staff are dedicated and caring.

iz
Review №41

Dr. Brown is a caring and compassionate veterinarian. She has steadily built up a clientele of devoted clients because we all know with our own personal pets that she will go above and beyond to get to the bottom of a health issue. Dr. Brown believes all companion pets deserve an equal chance at life regardless if they came from a home, off the street or a rescue group. The Shamrock Foundation is one of Louisvilles local animal welfare/rescue/spay/neuter groups who has been blessed by Dr. Browns generosity and heart for many years.

Li
Review №42

Hopewell has a wonderful caring staff and doctors. After several appointments with several other veterinarians Hopewell doctors got the diagnosis right immediately regarding my YorkiePoo symptoms...possibly saving her life or extending it.

Ta
Review №43

These people REALLY DO care about your pets, folks! Even if, as in Buttercups case, there is NOTHING else known to man that can ultimately BE DONE, they display ABSOLUTE care and concern all the way until the end! I wouldnt take my babies anywhere else and I MEAN THAT! Dr Brown and her staff are very knowledgeable, professional, and yet sensitive. Our pets definitely deserve their personal touch! Thank you, Dr Brown & Hopewell for caring SO MUCH about Cuppy and for us! The condolence card was beautiful!

Ja
Review №44

I am so grateful for this place! I trust the doctors, the staff is so loving with the animals, and they are affordable! I recommend them all the time.

Ma
Review №45

I was in to see Dr Brown again yesterday with one of my foster puppies and every time i go there, which is fairly often as of late, i am reminded how fortunate i am to have found this place. Not only does she have the knowledge to diagnose and treat the animals but just as important to me, she really CARES about them and treats them as if they were her own pet. She even met me after hours on a weekend to see one of my dogs that was having what i thought was a serious issue.She also works with many of the local rescues which further speaks to her genuine love for the animals. The staff there are also friendly, knowledgeable and helpful AND the place has convenient hours and is open on Saturdays!!!! Can’t say enough good things about Hopewell.

an
Review №46

Great staff who sees your pet as thier own. Reasonably priced. I give it 5 woofs and 5 meows

Na
Review №47

Dr. Brown and her staff are professional and courteous in taking care of her babies. They are always available to answer any questions. I am very happy with the service level and the health of my dog.

La
Review №48

The Vets there are so caring and amazing with your fur babies

Ba
Review №49

I had adopted a kitten that was 6 weeks old. The shelter I got her from recommended Dr. Brown, so I went to her. At first everything was great, everyone was super nice and helpful. Then my Kitten started getting sick (food sensitivity) so we were in the vet more often. The older the kitten got the sicker she got. My kitten hated most people except for me so was always growling at the vet. Well as she got sicker Dr. Brown told me Im really tired of her being sick, i dont know what else we can do. should just put her down that was after weve ran multiple tests and nothing was getting figured out. I switched Vets and figured out what was actually wrong with my kitten but it was too late and she passed away. Dr.Brown failed to run all the appropriate test to figure out what was wrong because she didnt like my animal and was tired of dealing with her I wont ever go back to this vet. If you want a vet that cares about your animals I would look else where.

Da
Review №50

Very friendly staff and so loving towards both our pets! They are very patient with all animals and you can tell they truly care about each patient.

Ka
Review №51

BEST VETS EVER! I appreciate the doctors and staff at Hopewell so much, they care about the animals and go above and beyond. Dr. Brown is available by phone after they close in the evening. I have had to call her on several occasions and she was always very helpful and patient.

Ra
Review №52

The people here treat everyone and their pets with such respect. I love this animal hospital and hope I am able to find a place as wonderful as this place when I move soon.

Cl
Review №53

We LOVE Hopewell! So nice, helpful, and wonderful with our animals.

CW
Review №54

Amazing staff and facility. Dr. Brown is not only an extremely competent vet but very nurturing as well. Highly recommend!

St
Review №55

Knowledgeable and friendly staff with good follow up.

Ke
Review №56

Very clean office, staff is super nice and helpful, its easy to get make an appointment and its not a arm and leg.

Pa
Review №57

Great care for the four legged members of our family. Reasonable prices and friendly staff. So glad that Dr. Brown opened her clinic at this convenient location.

Am
Review №58

Everyone was so nice to us. When we thought our cats leg might be broken, they got us in there right away and took great care of her. We will definitely be coming back.

Si
Review №59

Super friendly service. The vet was awesome drawing blood from our cat.

Ly
Review №60

This is a great place that I take my Great Danes. Always wonderful care.

Ne
Review №61

What a great experience, we have taken 3 dogs here and they are always upfront and honest and we always feel like no one tried to stick is with something we didnt need.

Ma
Review №62

Took good care of my best buddy until we had to put him down :(

Wi
Review №63

Dr. Amanda and her staff are amazing. I drive all the way across the county to see them and its worth every penny of gas used.

el
Review №64

My boyfriend brought his dog here because he had trouble affording other places. The wait was a little long but the service was amazing!

Ma
Review №65

Excellent Vet! The employees are friendly and they take great care of all of our pets

De
Review №66

This place is convenient. I only have a problem because IT SEEMS like they forget to charge you on the spot, and will send you a random bill after you paid for your appointment.

Ai
Review №67

I take my dogs here for everything theyre well mannered, understand your pets needs and know how to try and help them be less fearful of going to the vet.I can confidently express 5 stars for this facility compared to vets weve used over the past decade in Louisville ky.

Je
Review №68

Love the staff here!

Rh
Review №69

She handled my cat so wonderfully. She quickly diagnosed an issue and resolved it. Her work was outstanding and I highly recommend her.

Am
Review №70

They worked me in in a pinch and were very nice and helpful! I wish I found them sooner!!!

Bu
Review №71

Great place ....our dogs love it there.. outstanding service. Excellent staff.

Ad
Review №72

Great attention was given and felt very comfortable having my fur baby in their care.-Michelle

C
Review №73

Vets are very knowledgeable, good with our dogs, and staff are good. If only they could see our pet piggy.

Ha
Review №74

Dr Brown has been my vet over the past two years and has been great!! She has taken care of both routine and other vet care for my canines. I would highly recommend her for routine and OFA procedures!!

Br
Review №75

The friendliest and most caring staff around! If youre looking for a great veterinarian, look no further than Dr. Amanda Brown!!

Ji
Review №76

Always treated great here! Pays very good attention to your pets needs!

bu
Review №77

Love this place. I have never had more caring people take care of my furbabies.

Ir
Review №78

Doc Brown and all of the staff at Hopewell are absolutely amazing! I used the same vet for almost 20 years and a couple of years ago when they all got a cough, my vet refused to see them and told me to go to an emergency vet. A friend recommended just calling Hopewell to see what theyd recommend. Doc Brown had me leave the dogs in the car and she came outside, fully suited up so no other clients could catch anything possibly contagious... diagnosed them, gave them meds and they got better. I immediately switched over to Hopewell and dont regret it one bit. From my big GSD babies to my little 5lb yorkie, they take THE best care of my babies from regular check ups, to xrays, surgeries and other visits weve had to make. I recommend them to anyone who wants THE best care for their furbabies!

Ja
Review №79

Dr. Brown is professional, knowledgeable, kind and compassionate! Everything you could ask for in a vet for my fur babies. I trust her completely!

Sm
Review №80

Compassionate, professional folks. Has a country vet affect because thats what it is. Efficient & cost conscious.

bu
Review №81

The best vet in town. I moved over 30 miles away and still take my pets there.

Ch
Review №82

Great experience with new puppy check up and getting to know staff!

Dy
Review №83

Awesome one of the best vets around Dr. Brown is wonderful when my dog broke his paw recently she took the best care of him he really trust her treat her like one of his own.

TR
Review №84

Bring all 3 of my dogs here, Sanjaya, Zoey, and Cullen are all well taken care of by the highly trained staff.

Sc
Review №85

The entire staff at Hopewell Animal Hospital are wonderful, knowledgeable, helpful and caring. Dr. Fowler Brown is the most caring vet I have ever had the pleasure of being associated with. We have just handed the care and well being of our animals over to her and never waivered. She saved our 7 week old Scottie puppy from the deadly Parvo virus with around the clock care. She nursed back to health our 2 year old Scottie after he had been attacked. Thank you to all and I would highly recommend them.

ad
Review №86

Got a pet? Need a vet? Dr. Brown and her amazing team operate a great facility right off the Snyer and Taylorsville Rd.Need to wait in the lobby? They have coffee available. Yum. Need more pet food or toys for your furbaby? They have some for purchase.Hope you have as great an experience as I! Please let me know : )

Vi
Review №87

BEST care for beloved pets ! I wish Dr. Brown could be MY doctor . Will always use her for my fur babies.

m
Review №88

Terrible, worst vet ever ! Charged me $600.00 and had no idea what was wrong with my dog ! Thank goodness he finally got better on his own eventually. A crook in my estimation.....

Ho
Review №89

Very detailed and sooo friendly. Great people!

Je
Review №90

Always professional but personable. I trust all my pets health needs to Hopewell.

Je
Review №91

I would not trust my boxer baby Emmi with anyone else! Dr. Brown is the absolute best! She has done mutiple surgeries on my 13 yr old Boxer and my dog never did well at all afterwards before we met Dr. Brown . But with her she found the right combination of meds and my dog came out alert and happy! She is very passionate about our furry family members! We Love her and would highly recommend.

An
Review №92

Very competent vets, caring, in it for the love of animals!

Gl
Review №93

Excellet Place They Making the Big Dog Get well Again

Ma
Review №94

They treat my foster kids like family.

Da
Review №95

Dr. Brown is the best.

Mi
Review №96

Easy to get an appointment. The doctor shows she cares about the animals and people

Ki
Review №97

State of the art veterinary care with a personal touch.

Ra
Review №98

Great place to take your pet.

La
Review №99

I dont give many endorsements, but want to share that our dog Luka (did what puppies do) and ate a sock, which got lodged in her stomach and would not pass. **Hopewell Animal Hospital - Dr. Amanda Brown** went above and beyond with taking good care of her. Dr. Brown stayed in complete conversation along with sending me pics / updates throughout the process. We have used her since Luka came to live with us and have been so pleased with them. She is very reasonable with the expense. Her facility is brand new and most importantly Dr. Brown and her staff have Huge hearts for our 4 legged animals. Hopewell Animal Hospital is located beside Delfinos at Taylorsville Road & Gene Snyder.

Ar
Review №100

Very nice and answered my questions about my puppy

Information
16 Photos
100 Comments
4.8 Rating
  • Address:3701 Hopewell Rd #500, Louisville, KY 40299, United States
  • Site:https://animalhospitallouisvilleky.com/
  • Phone:+1 502-749-5262
Categories
  • Emergency veterinarian service
  • Animal hospital
  • Veterinarian
  • Pet groomer
Working hours
  • Monday:Closed
  • Tuesday:8am–7pm
  • Wednesday:8am–6pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–12pm
From the business
  • Identifies as women-led:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
Similar organizations