I have been coming to Blue Cross for many years now. Damon Campbell was a great veterinarian! now Scott Campbell is there and he goes above and beyond! I have recommended a lot of my family & friends to come here. And they feel the same way! The doctors and the techs/everyone @ Blue Cross makes it their mission to make you feel comfortable while you’re there. they love your fur baby just as much as you do! Thank-you! Blue Cross team! 🐾❤️

Our appointment was at 4pm. At 3:55pm we called and checked in, like it says to do. They said a technician will be right out. 25 minutes later, we called again to let them know we was still waiting on technician and our appointment was at 4, and once again we were told we was with another patient but a technician was getting ready to come back out for our scheduled appointment once again, technician will be right out. By 4:30pm...no one came out so we got frustrated and we just left. We called to cancel and told them we got tired of waiting so we left. They did not even apologize for it. My first bad experience with them. I know we are in a pandemic right now but they didnt seem to be on top of things this time. If they are going to be late getting to you and your furry friend then please notify us as we did with them when we arrived on time at scheduled appointment :(

Dr Campbell and staff are wonderful, caring, and thoroughly professional. We have been going here for years and most highly recommend this clinic. Dr Campbell is, simple put, an excellent veterinarian.

My dog was 2 years old and not breathing when I brought her in. Asked doc if she could shock her.She said she wouldn’t use the shockers on a CORPSE. She called my suddenly dead dog a CORPSE just so she could brush me off and go about her day.Honestly, still considering filing a lawsuit for intentional infliction of emotional distress.Do not EVER take your dog here. Poor service, zero bedside manner, only interested in taking your money.I’ve been to 3 vets in Louisville and this one is BY FAR THE WORST.

I have had a bad experience with this vet. I chose BC as it was down the street where I live. My vet Mike Grimes passed away and I needed a new vet. The proximity from my house was great. My bigger dog hated car rides so this seemed to be the solution. I had both dogs checked up and utd on shots when we moved to this practice. The big dog developed a heart condition that I was unaware of until it was too late. I had to euthanize her at Metro in April . My little dog had teeth removed at BC with no problem. Then I brought two of my three cats to Blue Cross. Purl has hypothyroid and Fred has renal disease. They wanted a urinalysis on Fred, done Aug. 19. Then the office closed down for vacation for a week. Apparently Dr. Webb had surgery and Campbell just wanted to go on vacation. So I waited a WEEK for results. Tuesday after they came back I called and was told they could not find the results and Dr. Campbell must have it and he will call you himself. I called again two days later, pretty sure the result was nothing to worry about. Again staffer Laurie promised he would call. He did at six pm that evening and told me that Fred had a UTI. TWO WEEKS Fred went untreated. And I could not pick up the meds because they were closing. This morning I went to get the meds and three scripts for my pets. Julie the receptionist cut me off while I was talking and rushed to get my card number. Then put me on hold, came back and said uh-ha and because I didnt respond right away, she hung up. I was surprised because other staffers were pretty nice. So I find this vet to be negligent in providing proper care. The indifference to his patient is deplorable. My little cat has suffered a lot already and then to be treated with such rudeness is insufferable.

Took a pup with parvo to this hospital. They charged me the same amount to tell me to put him to sleep, as another vet charged me to fully care and cure the pup(including the overnight stays). They saw him for an hour and told me to put him down. The other place took him in and said they would do what they could. Hes now healthy as an ox.

My pup has had a few health issues since I moved to Louisville and blue cross has been amazing each time. They worked him in quickly both times for sick visits and took amazing care of him. They went above and beyond making sure he was doing ok after a particularly scary issue, including keep him extra hours without charge. The staff has been super friendly and understanding. They are doing a great job with social distancing as well. Couldnt be happier.

Ive debated leaving a review about my experience at Blue Cross Animal Hospital, but I think its important for people to be aware of a couple of the issues that I faced as a new dog owner. I adopted a dog from LMAS and was looking for a veterinarian I could trust. He is a fairly healthy dog and aside from a few questions I just needed a general checkup to make sure everything was good with him. Ill start with the mistake on his weight. They weighed him at 40 lb. Twice. He actually weighs more than 50 lb. When I called the next day to ask about the discrepancy in his weight, they were surprised to hear that there was an issue and after a brief hold told me that everyone was excitedly weighing themselves on the scale because they were coming up lighter. When youre weighing dogs and prescribing medication based on their weight its extremely important to make sure your scales are working properly and not to treat it like its some throwback to your high school days and get excited about how little you weigh. I had to return the medicine he was prescribed because he needed a stronger version due to the weight difference. He was at the end of a prescription fighting kennel cough when I adopted him, and when I took him to BC he was about three weeks finished with his medicine, but still coughing, still with a nasal discharge. BC blew me off completely when I asked about it, suggesting that it’s ‘probably’ just left-over from the kennel cough. Today, I got a second opinion and have been giving a complete new round of medicines for him to take because he has a respiratory illness that is being treated as influenza. They did trim his nails at BC, so props, I suppose, for that. But, like so many other recent reviews Ive seen about them, I ultimately feel like I cannot trust their judgement and will not return nor would I ever feel comfortable recommending them to anyone. I certainly hope that mistakes that could potentially harm someones pet are taken seriously wherever you take your fur baby.

I just love this place! I have been taking my cats there for 10 years. The vet there now is Dr. Scott Campbell and he is the best! So thorough and informative! Also I HAVE to rave about vet tech Lori! SHE IS AMAZING! She was so patient as I pummeled her with my questions and concerns for my boy Buster. She was friendly and kind and answered everything with a wealth of knowledge (I believe she said shes been a vet tech for 37 years!). Idk how anyone has had a bad experience here thats a shame to hear. Ill be keeping my senior kittys health care here!!

Will not return calls My dog needed medicine for ear infection can’t get anyone to help had to order medicine online very disappointing

My family has brought our pets to Blue Cross for 13 years. Having said that, Im not going back after today. They charged me $82 to examine two cats for five minutes during a pandemic. The majority of my visit was a 15-minute long phone call with the vet about nothing in particular. My cat has feline herpes and needed antibiotics for a respiratory infection. I had to ask for antibiotics (the bottle was leaking in the box when I got home) while the vet pitched a $275 ultrasound at me because He may have heart disease. No, he is an overweight cat with chronic respiratory problems and gets winded from running around an apartment. Im not sure what happened after Dr. Campbell passed away. Maybe the staff works on commission and runs on non-sequitur logic. I went ahead and spent $12 on some lysine on Amazon and Googled another clinic and basic veterinary medical advice that doesnt suck. The rabies vaccines were the only reasonable thing that resulted from this $198 misadventure. Dont go here.

I tried to get information and the lady hung up me when I called.

I brought my dog with a chronic bacterial infection to Blue Cross last month. Blue Cross prescribed ten days of cheap bubblegum flavored amoxicillin. I took my pet to Middletown Animal Clinic, last week, had a 20 min. conversation with the vet, and paid 50% of what BC charged me for one shot of strong antibiotics and eye drops for conjunctivitis (which BC never mentioned). Two days later, my dog is breathing normally again. Why would anyone give bubblegum flavore to a dog?! What a waste of time and money. Dont bring your pets here.

This is Rocky, the sweet 2 yr old dog that Dr. Campbell was boarding. At 10pm on Thursday night 3/30/17, Rocky escaped and was struck and killed by a car. Why was Rocky outside in a fenced area at 10pm alone, Dr. Campbell? Why have your and your staff not apologized to the owner? Why did your staff lie to owner about when Rocky escaped? Why did your staff try to charge the owner for the boarding costs after Rocky was killed in your care? Shame on you. You are a disgrace to your profession.

Terrible customer service. Rude doctor and clueless staff.

I scheduled an appointment for my cat at 3:30pm for a general check up. Arrived early and checked in at 3:28pm. 45 minutes went by, I watched one of the staff talk to the car next to me about everything not animal related for 20mins and then leave. Finally called back to tell them I’d been checked in for over 45mins. They asked the same questions the first staff member did when doing my intake papers. Said the staff was busy. So I waited, and watched other cars pull up after me and get serviced before me. Needless to say I sat outside for 1hr and 25mins before a tech came out to see me, after checking in twice, and calling and being put on hold for 10mins to get my cat seen. I had other appointments tonight so my cat is still sick and won’t be seen til later because of negligence on the staffs end. This is unacceptable.

We took our 7 month old kitten to get spayed, giving us a ridiculous quote, aprehensivly handing over my baby Millie to the nurse who wasnt the friendliest, I gave them my cat. 2 hours later they called me to tell me that something went wrong during the surgery and Millie had died on the table! Something went wrong alright, they killed my kitten. Then my wife and I had to argue with them to get her cremated and her remains returned. First they claimed responsibly, then refused to payfor it, then they argreed but told the crematorium to only charge them for 25 dollars that they were not willing to pay more than that, while we were willing to pay them $350 to get her spayed! Finally the nice people at Borden Pet Crematorium called to let us know it had been taken care of. Nothing was wrong with Millie, just a routine spay, and now our baby is gone. Who knows what else may be going on wrong in there but I would recommend finding care elsewhere.

Its bad when they dont want to help a sick handicap puppy that to me is very wrong shame on you all

The absolute best experience, even during this tough time. They are keeping the staff, owners and pets safe. My dog normally is bit timid and shy, looks forward to her visits. Thank you all so much!

When one of my precious rescues started limping, I took her to Blue Cross. Words cannot begin to express the kindness and compassion that I found in Dr. Campbell. His kind, soft-spoken manner assured me that he would do everything in his power to help her. His staff are also very friendly and kind. Laurie is amazing! With faith in Gods help and the expertise of this fine hospital, my beloved Sue-Sue is going to be just fine.

Worst animal clinic in Louisville Kentucky. Brought in my injured dog who fell off of a height of 5 feet she was unconscious. She is really small dog. About 3 pounds. And the vet was too busy to look at her and would schedule her in maybe the next following day. They are not set up for emergencies they are appointment only and that is if you have scheduled it many days ahead of time. Do not take your animal there if your animal is hurt or needs immediate care.

One of the best places in Louisville for pet healthcare needs.

Blue Cross Animal Hospital is like UofL Hospital for animals. You should only go here if your dog got hit by a car down the street.

Called to make an appointment to establish care for my new puppy and American Bully and the receptionist was RUDE!!!! If you cant even set up an appointment to establish care why would I trust you with my baby? The search continues for a compassionate vet.

I am a miss Dr. Campbell! Unfortunately We left Dr Campbells He was amazing thankful to have him for many many many many many years

This is the best veterinary that I can recommend personally, the staff is caring and I love Dr. Scott, I wouldn’t know what to do without them.Thank you all.

Knew Dr. Damon Campbell thru my mother for over 30 years. Since he retired and I recently learned, in a very inconsiderate way, passed. The people now running this place are no Dr. Campbell. The right hand doesnt seem to know what the left is doing. One doctor says one thing and another says something else. They dont communicate on very important things. Half of them have a dont care Not my problem attitude. Dont ask for a call to discuss any issues. They dont call back. Looking for a new Vet.

I began taking my boy Eddie here 2 years ago. He needed surgery. Dr. Campbell was great, his staff very caring. I continued to bring Eddie for other conditions, heart murmur and associated issues. Eddie received great care.This week I brought Eddie in, old age an illness finally caught up. The staff was so kind and compassionate. They didnt try to rush or pressure me. They reassured me through the entire process. The last person my 15 year old Brittany saw was me holding him.These are great people! Kind, caring and compassionate dont even begin to describe them. The level of service, excellent. If you need a veterinarian, I highly recommend Blue Cross Animal Hospital. Its worth the time and drive.

Love love love this place. So compassionate about your baby everyone is so nice. AND they have reasonable prices on top of that..all round greatness. Weve been coming here for years. They actually CARE about whats going on. DR CAMPBELL is superb !

They are good basic health care with reasonable prices. they are a walk in clinic so wait times vary - but usually less than a half hour in the big waiting room. a practice thats been father and son owned. but covid safe practices in effect now. call em when you get there.. stay in your car.

I am SO grateful to everyone at Blue Cross for the time and care they put into taking care of my dogs. Dr. Campbell always takes the time to thoroughly explain what is going on with my dogs and what to do to fix it. Ive never been guilt tripped about my choice of treatment or having to stick to budget. All of the vet techs obviously love and care for every pet that walks through the door... my pups are never nervous to go in because they know theyll get lots of love and treats!

I moved here from Michigan and as you can imagine finding you Vet for your Pet is like finding a new family doctor for yourself. I couldn’t say enough about the staff and care. I board my cat (Momma Cat) when I travel because she hates staying in more than a couple of days. They know her and care for her like I would. The treatment over the years has been mostly preventive, thank goodness, and they do a fantastic job and affordable. And great customer service! Great job Bluecross animal hospital and Dr. Campbell!

I have a now 9 month old Chihuahua, when she was about 3 months old she fell from our bed and fractured her foot in 3 places! We took her to an Emergency Animal Clinic (what a bunch of HACKS!!!!) and they took x-rays and put her foot in a soft splint. This cost us almost $1000!!!!!! When we took her to get checked up at Blue Cross Animal Hospital her foot was completely crooked and her pads on her foot were almost facing the ceiling! When we called back to see why it was this way they told us that a soft splint is not guaranteed and there was NOTHING they could do! The amazing Veterinarians at Blue Cross have helped us so much with her. They placed pins in her foot and have her foot back to almost completely normal! They were very patient and they took every step necessary to get her foot to where she could use it again. I could never thank them enough for all they have done for my dog and for us! They are all very friendly and care deeply for the animals and the people who walk into their door! Every staff member from the front desk clerks, assistants, and the Veterinarians is just amazing!

Dr. Campbell can come off as a bit unfriendly and distant, but he is amazing and very passionate about what he does. I trusted my cats to him on multiple occasions (one had cancer and eventually had to be put down, and one developed bladder stones and is living the high life on new food) and he was absolutely amazing. The wait can be long sometimes, but he is very thorough in his visits. If we lived closer, wed still be going there, but I highly recommend this place to anyone needing quality veterinary care.

I took my boys here today and I have found my pets new care provider. Everyone there was so wonderful! They were absolutely wonderful with Buddy and Levi. Dr. Campbell was beyond all my expectations. Caring and careful with my pets, and took great pains to make sure I understood one of my dogs condition, the treatment and the future with that condition. And not once did I feel like we were being rushed or that the exams were anything less than 100% thorough. Thank you to Dr Campbell and every single one of the staff! You are the BEST!

Dr. Campbell is amazing!His staff are very focused on your pets best interest and they are so kind to all of us. Very reasonably priced, too!I heard they will be expanding, too!Cant wait!

Amazing place! I moved to Louisville a little over a year ago and had no idea where to take my cat when he wasnt feeling well. I saw several positive reviews for Blue Cross and decided to take him here - I couldnt be happier!! It was 8 PM on a Friday night and they were very busy. The vet tech was very nice and took her time with us. My cat turned out to be very ill with stones that had him completely blocked off. Dr. Campbell explained everything he was planning to do and assured me my cat wasnt going home until he was back to normal. I am thoroughly impressed with Dr. Campbell and the vet tech we had; they are truly compassionate about what they do and I knew I was leaving him in good hands. I was also impressed with the cost, this is not a place that is trying to gouge you. I will never go anywhere else!!

This is the best vet I have ever been to. My beautiful kitty Lil Baby was given many more years of life because of the wonderful service we were given by Dr. Campbell and the fantastic vet techs, particularly Mandy and Patty. Lil Baby was my darling and although she did pass away, she had a wonderful life bringing so much joy to my life. The vet tech fell in love with her and when she did pass everyone there was so compassionate, sending me a card and a beautiful box with her remains and a paw print cast in plaster. I look at that paw print almost everyday, reminding me of my beautiful Lil Baby. I highly recommend this vet, the most compassionate and professional group Ive ever had the pleasure of knowing. Thanks to all of the employees and especially to Dr. Campbell and Mandy!

I love the staff they are great, they do care a great deal about your dog or cat .Only problem is that you have to wait forever to see anyone even if you are the only one there .Also you open at 8:30 am i believe but no doctor to look at your dog until 10 am .I just think maybe you should let people know this when they sign in and sit in the waiting room from open time until the doctor arrives at 10 am .Something needs to be done it is not that hard to fix this problem .I really do love this place and would hate to have to change but even after the staff change and the new doctors still i see no change in the seeing of a doctor . thanks

Very friendly and helpful. When my cat had a life threatening issue, rather than change me for expensive tests and then tell me to go to a full animal hospital for treatment, they did a simple test, then sent me to Shively animal hospital, which successfully treated my cat for about 20% of what another hospital would have charged.

Dont let ANYONE fool you! This is the #1 best caring Vet office you will find! They saved our baby where other vets failed to diagnose correctly. The staff is more than amazing. I have tried over the 30 years of owning my animals to try cheaper, closer more convenient places and have failed to do so. I always end up back in Blue Cross Animal Hospital Care with great pride!Dee and Chet

I have taken all my dogs Blue cross over the years and my departed grandmother also took her German Shepherd Trouble here as well. If life spans are related to the quality of care than there is not a better place to go.Trouble lived 17 yrs and my lab 15, My Boxer Dela 15 yrs and now Bo my full blooded (SAR) Bloodhound is a patient here and with the proven track record of the QUALITY of care by the staff I expect Bo to be healthy and happy for many years to come.In closing, there is no place I would rather care for my family members than Blue Cross.

Our poodle has been they since we owned him. Dr. Campbell has retired I believe his son has taken it over I can’t say anything bad at this time I pray that I will never have to.

My family and I have used Blue Cross Animal Hospital for cats and dogs for many years. I have read all of the reviews, which spurred me to write. Yes, the building is not new or glitzy but it is clean and highly functional. Why does one go to a vet? Because of the building or the attention paid to your pet? That seems obvious to me. I could not be more pleased with the care and attention Dr. Campbell and his staff pay my pet - highly professional and I have a very healthy pet. I recommend Dr. Campbell and Blue Cross Animal Hospital without exception.

I found a dog downtown. I went here to get her fixed and explained to them that I thought she had a hernia. I asked them to look at it when she was in surgery. I was able to find her an amazing home and she started to puke. They found that it was a 3lb tumor and not a hernia. I spoke to the vet that found her tumor and he explained to me that it was almost impossible for them not to of seen a tumor that size. She died yesterday. If I knew it was a tumor months ago, I could of done something sooner. She might not of died. I am very disappointed in blue cross and will never go back.

BlueCross Animal was the only vet office to say that my love has allergies,which gives her an itchy bum. They are very caring here,with longer hours than most. Convient,too. Blue Cross Animal is our emergency vet.

I went to Blue Cross for the first time last month - because of budget reasons.My cat was suspected of having cancer in a leg, and I had gone to Metropolitan Veterinary Specialists and Emergency Service in Louisville, KY for some help - and as kind and professional as that place seemed, they had quoted me for a biopsy and ultrasound for $1200+ ! which I could not afford.Later, in my agony, as I pondered if I should fork out the dough, I saw an ad for Blue Cross on TV and they promised better prices and excellent care - and they were right. The head Doc is still practicing well into the age when many would retire. But that means experience! Anyway, he looked at my cat and suggested just a biopsy for $400!I think the reason is simple - Metro was a very new, very commercial facility in St Matthews (a fancier part of town). Blue Cross is not in the nicest part of town, nor are their facilities picturesque. However, the staff are every ounce as sympathetic, empathetic and concerned as any I have seen. Sure, there is no TV in the lobby, nor magazines. And they got some decor that is decades old. But who cares?Turns out my cat DID have cancer, and as I write this I await to go pick him up after his back leg was amputated. And as sad as this makes me, at least I know I will not be paying through the nose for the service. Who needs financial strain on top of emotional strain?Anyway, long story not-so-short, I will probably be bringing all my pets here from now on. I HAD been going to Chenoweth Animal Hospital for regular care (and they are very nice, and very awesome!! - and all women, for some reason...) but it seems you can get the same care at Blue Cross for HALF the price of other leading facilities.Check them out. I have asked many customers in the waiting room their opinions and they all agree - excellent care.........and ignore Izaak Macons one-star review below. The guy clearly has control issues.

They seem to really care about your pets and understand that you may not be able to afford to have everything done at once. Their prices are less expensive than most places

Doctors are excellent. And your in & out on weekdays 👍🏽

The staff is friendly and efficient. Dr. Campbell is informative, caring, and experienced. Their pricing is very reasonable. They know how to calm stressed doggies. Oh, and they have extended and weekend hours.If youre looking for McMansion surroundings, this may not be the place for you. The facilities are located in an older building on Broadway, and that may put some snooty Louisvillians off. I say, who cares about the age of the building? Everything is clean and well-maintained.I cannot imagine taking my beautiful Goldie anywhere else.

They professionally, have compassion, show supportYou feel the love, and warmth they have for our four legged family members and family members

I looked all around for a small animal vet and couldnt find one until I called blue cross animal hospital! They trimmed my rats teeth and removed a tumor, and I boarded my rats there. The staff is lovely, helpful, caring and knowledgable; and they offer affordable services!

My penny went to dr.campbell and this was her first time there and the doctor and staff was absolutely great and this will be my penny doctor from now on and with all penny had done today the prices was great..

Ansolutely wonderful! My poor doggie was so sick and in need of immediate surgery. I had never been here before, I called explained my situation they took him in immediately. The staff and Vet were amazing and I felt at ease leaving him. So happy I found them, they saved my babies life.

DO NOT TAKE YOUR PETS HERE! Due to their negligence and absent mindedness a neighbors pet is now DEAD. While being boarded and under the staffs care my neighbors dog got loose and ultimately was struck by a car and killed. Blue Cross said they are willing to pay for the cost of the animal. A pet is priceless. If you want to pick your pet up alive, I strongly suggest going elsewhere. Blue Cross Animal Shelter SHAME ON YOU! The place needs to be shutdown for the protection of our beloved pets.

Waiting on response, I took my Rottweiler to Blue Cross because of his hip. They x-ray him and told me he had hip dysplasia. They they miss diagnosed him..he died 2 days later. I called them and still waiting on them to respond..I have another one..

I honestly dont understand how they get such great reviews. Unfortunately, we brought our severely sick dog as an emergency and even after telling the receptionist that he was in distress we still had to wait 40 minutes. It did not end well. Everyone there is severely lacking compassion and veterinary skills. Needless to say, we wont be back.

Everyone here is so nice and caring. I use them for our sugar gliders and dogs. Wont go anywhere else

If i could give this place -10 stars I would. If You are African American (black), or anything other then Caucasian. I HIGHLY suggest that you DO NOT ever take your pets to this place. I was very polite but these women acted as if they didnt even want to touch my dog. Even as I walked up the receptionist desk, she backed away from the counter before she spoke to me, and sarcastically asked what do I need? still continuing to be polite, asked if someone could see my dog bc he was shaking. One of the Vets came behind the receptionist desk (,a far distance of course) looked at my dog, gave me a nasty look and then went back to eating her soup. The receptionist walked off with her now seeming to laugh at me. I waited another 15mins then I left. Clearly These people do not have a heart for an animal whos owner isnt WWHITE. my baby could have died all I wanted was HELP! luckly i was able to get my baby the care he needed elsewhere before it became fatal. This place is a disgrace! DO NOT TRUST THESE PEOPLE WITH YOUR PETS!

Excellent, excellent, excellent! Blue Cross Animal Hospital saved our cat Ellas life. She suffered severe kidney failure and came in seizing and not able to walk or move. After intensive treatment, she left a new cat. Our vet (unfortuanetly, cant remember his name right now) was very honest about her chances, which I appreciated but also worked hard to get Ella healthy again. And the entire staff treated Ella like she was their own cat. They let us visit everyday during her stay there and didnt mind that we hung around with her until closing, despite the fact that they were cleaning and closing up. And the price was very affordable in light of the amount of treatment Ella recieved. I cant recommend Blue Cross Animal Hospital enough!

We took our cats in for mange. The older Vet did skin scrapings and even though he didnt find evidence of mites on the scraping, he said that you dont always find the evidence and that he believed they had mange. He gave us shampoo, and antibiotics, and said that he was going to have his secretary order lime sulfur dip and for us to come back in 2 days. When we came back to pick up the dip the younger Vet had decided to change the older guys orders and cancelled the lime sulfur order. The younger Vet didnt even see our cats, but he wanted to give them shots of revolution for fleas. He flat out refused to help us get lime sulfur dip or shampoo and the only thing he was willing to do was more flea treatments. We ended up ordering the lime sulfur dip ourselves, and it worked, our cats are mange free now. The older Vet here is excellent! He knows his stuff and really tries to help.Staff is super friendly! However, the younger Vet is an arrogant know it all that is only concerned with making money. If you go here make sure you use the older vet or be prepared to spend lots of money.

Had been going to blue Cross to see dr Campbell for the last 17 years! Dr Campbell has retired and after the last two trip there I will never be going back! Beware!

So caring and great to my two cats. I cant imagine going anywhere else anymore.

Ms. Delilah was stung by a bee and her reaction almost killed her. They jump in and saved her. They are the best!

Beware. I had a neighbor whose dog was boarded here. The hospital was negligent and allowed the dog to escape and the dog was sadly hit and killed by a car. I would board your animals somewhere more diligent.

I have been taking my cats and dog to Blue Cross for years. The doctors have been great, especially last year when I had to put my sweet Sammycat down after 18 years. The doctors bedside manner was just what I needed during that time and all the staff even allowed me a back door exit to leave, knowing I was so upset and didnt want to deal with everyone watching me take Sammy home to lay him to rest next to his long time companion Rudie. Today I went back for them to take care of my newest fur baby. Moe DIggity my pet French Lop rabbit. I will always bring my pets to them. They really do know their animals😄

Great Staff & Excellent Care !!

Ive called 15 different Vet to get my dogs fixed in this place is the cheapest and the fastest and theyre open 7 days a week

I have been taking my dog a rottweiler in to this hospital when he was 7yrs old (he is now 11yrs old) to be fixed as they had an 8 hour hold for him all other places where over night and with two sons at home waiting that was not goin to be good lol but they are all very smart and loving they always treat him like he is their own

I Love this Clinic. They really took care of my Mr Deeks when he was Ill.

My daughter and I have been coming to Blue Cross Animal Hospital for a couple years and our experience has been wonderful. Dr. Camebell has helped the three of our pets from serious situations with one of our cats having a herpies break-out in his eye and our dog getting a kidney stone, to simple flea medication. The staff is so reassuring to us and so gentle to our little furry babies. From our previous experiences with other vets, Blue Crosss prices are half of the compeditors. I very much recommend to anyone who is on a budget and wants great care for your furry family.

I took my dog to Blue Cross Animal Hospital today to get her a Rabies vaccine. When I inquired how much it would be to license her they said it would be cheaper if I had her spayed. I let them know I do not plan on having her spayed. Both women up at the desk asked why I wouldnt have her spayed. One of the women said with a condescending tone that she would if she were me. She was so so rude I will never take my pets to this Hospital ever and will recommend no one else should. It is my right to not spay or neuter MY animal and I should not have received a condescending attitude because of it!!!!

Some years ago I was told by somebody they took their dog to the Bluegrass Animal hospital and they said nothing but bad about them Im changed my dog from his vet because every time he went to his he came back with fleas so I did give them the chance and I mustday out of desperation well being on a fixed income I was kind of leery because I had to do some stuff for my tcat too well they said how much money do you have to work with I told them and lo and behold they did everything they possibly could for me so all these years I could have been going to Bluegrass Animal Hospital in Been complete and then without having to pay for the extra his ofleas like his other vet on vet on Dixie hwy

I just recently started going there but its a decent place

Every time I go there I know Im getting the best care hami

I took my little dog to see Dr Campbell on 2/24/17. This was our first visit. Dr Campbell gave my little dog her needed vaccinations. He choose Revolution to treat fleas. When I checked out with Nickie she said I could buy a single dose and come back later if I needed to continue treatment. The Revolution worked fine. On June 10th I came back to the office to pick up another dose of Revolution. This time it was Luann at the front desk. She told be firmly I could not buy any more Revolution because my dog had not had bloodwork done. I tried to explain to her it was the Doctor who made the decision on the flea medication not myself. She said it doesnt matter you must buy Vectra.I paid and took the Vectra I wasnt going to stand there and argue. 6/21/17 I called back to the office and Luann answered the phone. I explained to her I had applied the Vectra to my little dog and that it was not working. I explained She had been groomed and her hair is very blond and short and that I could see she had several fleas crawling on her. She was scratching her skin like crazy. I TOLD Luann the Vectra had no impact on the fleas. She cut me off and put me on hold. When she came back she said you have to called Vectra to complain. I ask what could be done to comfort my little dog. She said that wasnt their concern if I wanted my money back I needed to call Vectra 1-800 number. I wasnt even calling about getting my money back I was more concerned with comforting my little dog. When I told Luann I couldnt see how calling the manufacturer could ease my little dogs discomfort she was rude again and said nothing we can do. I find it interesting that their website mentions how much comforting the customers animals is a top priority of Blue cross animal hospital. I will find another Vet to take my little dog to. I just moved into my new house and thought it would be a good idea to have a vet close to my house. It is apparent this office is only worried about the $18.00 and not customer service of comforting my little dog.

He worked on my pugs eyes and talked a big story but it was all lies and still charged for stuff he never done. I should have sued him it was the first and last time. Horrible. I hope he suffers as much as my pug did. I cant believe he has ever had a good review must be fake.

They always cared for my pets and dr.campbell is the best real good vet

This place has a horrible staff and the new Doctor is incompetent. The older Vet is the only caring individual in the whole place. I will never return. My yorkie-- poo suffered for 2 months from a tail surgery.

They are a walk in clinic only and do not take appointments. The staff was nice.

Very nice staff, good prices

The Doctor was very knowledgeable and caring.

Love Dr Campbell! So calm, kind and good!!

Great service compassionate vet.

Very accommodating and friendly staff.

Been going here all my life

They was so amazing.

Terrible service.Looked over as to why my dog was running a fever, and I honestly believe that if I would have taken my baby somewhere else that he would still be with me today.I will never return to your office again.

Long wait, bit pricey.

I wish I would have NEVER walked in the place.

Nah

Awesome

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