I needed a new battery for my car. Conns did a very good job of putting in a new unit in about 30 minutes. Very happy customer.

Highly recommend! My car was damaged from being hit. It looks new again. Excellent quality work. They were also very good at scheduling the estimate then the work after the parts came in. They are very courteous and professional, Wish more businesses were like them.

After another party failed to acknowledge a stop sign, I thought my car was done for. It took a little bit of time, but I now have my car back and it looks good as new!!

I have had work done on my car to replace the bumper of my car twice and another time to fix a dent. The work has been good and prices reasonable. But, the customer service leaves a lot to be desired. The last time I took my car there, they dropped and broke my car key and then refused to do anything about it other than glue it back together. Their explanation was that there is a design flaw in the Lexus key - which is absurd because I had had it for 5 years before that without any problem. The glued key came apart in a few days and again they refused to do anything other than glue it again (see photos). After a lot of frustration and wasting a lot of time in back and forth, I finally gave up and purchased a new key for $80. After giving them business worth several thousand dollars over the years, I expect better from a local business. (This happened several months ago but I had misplaced the pictures. I happened to find them recently).

Just getting an estimate so. Seem real nice

Still my go to body shop - to bad they wouldnt do body work on my older car. I did notice the late model Chevy truck in the garage though 🤣.

Someone rear ended me and Conn’s did the repair to my bumper. It was done in a timely manner and the staff was very nice. Also it was a super easy process as the other person’s insurance paid for everything and they worked directly with the insurance company, I didn’t have to do a thing. Definitely will be bringing my car back here!

They were done very quickly with my car and it looks great. I dropped if off Monday morning for a bumper replacement and it was ready by 11:00 on Tuesday. I really appreciated that they cleaned the inside thoroughly, they even washed it! The process was effortless and they even offered to help me with the rental car process.

Great service, friendly, affordable

The people were nice but the estimate they gave me was off by $15,000

They have done a great job of keeping my 20 year old car running.

I have taken my vehicles here for over 20 years. They have always been very honest with me and performed top quality, professional work in a very timely manner. A car repair business you can trust, how very rare.

We have used Conns to fix our vehicles for many years. They have always provided quality service. We highly recommend!

This place is wonderful!! I stopped in Conns just before Christmas when my car had break fluid issues right as I was leaving for a big road trip and Conns happened to be the closest place to me. I am SO GLAD I stopped here!!! They were super busy that day but they stopped everything to get my car checked out immediately and they fixed an issue (free of charge!!) that another repair shop had incorrectly repaired a few weeks before. I was astounded by their generosity and am now telling everyone what wonderful people and skilled mechanics they are. I also appreciated that they took time to explain exactly what was going on with my car. I often feel like car mechanics keep me in the dark about why exactly I need something repaired or what my options are for a repair, and its so refreshing to find a place that takes time to help you understand your own car better. If I could give Conns ten stars, I absolutely would!!

Very honest establishment. They do quality work and wont upsell you on something you dont need

When I say I loved, it should go without saying I NEVER actually LOVE going here as it almost always means a repair is eminent. That said, if you have to do it anyway, Conns is a great place to go as they are fair, honest and reasonable.Dave and his crew have been a great resource for me and any car woes Ive encountered through the years. Most notably, Dave told me he himself would NOT fix my Pontiac the THIRD time it broke down - he could have easily convinced me to repair but did not. I would recommend them and his brother Kenny next door (for body work).

My car is sparkly just like it came out off the lot I bought it from! Conns did an excellent job and it rides better than ever! Plus, they were super-friendly and accommodating. Be careful pulling in and out of their lot, as it is small and traffic can be treacherous on Bardstown Road.

Excellent service. Fair prices. Family owned.

Always friendly, very professional, used them twice, now once again . .

I found these people to be very dishonest. I was having trouble with my vehicle not shifting out of park. I took it in and they claimed I had spilled coke in the console where the gearshift is and charged me $60 to fix it. I dont even drink coke and had owned the car for three years. I went ahead and let them fix it given the small chance that a previous owner has spilled coke in there, and Conns was being honest. It continued to have the same problem. I took it in twice more and both times they claimed they had cleaned it out more, and that it should work. It never did. I finally took it somewhere else and in no time they diagnosed it as a bad brake light switch, and fixed it immediately. I asked the new shop of they saw any soda in the console and they said no. Needless to say, I will not take my car back to Conns.

Ive been using Conns Auto service for 30+ years they have consistently exceed my expectations. The work is Honest and Top Quality. I would highly Recommend

I took sent my car there to be damage assessed for my insurance company. It was found to be a total loss. The staff were all very helpful and accommodating during the process. But be sure all your wanted belongings are out of the car. My cell charger and a gift card were removed while on their lot.

Great service. The business has been here forever due to taking care of their customers.

Brought my car here after I hit a deer. I tend to be very picky when it comes to my car, but I am happy with the job they did. They were very friendly and easy to work with. There were a couple complications I found after picking up the car that I do not blame them for not catching and they just told me to bring it back in. Car is great now.

Very friendly staff.

We always take our fleet vehicles here. We have used them 4 different times now, and they are great. Always very friendly and quick with repairs. I will use them if my personal car ever needs work done.

Great work, fast service. Kept me informed every step of the way.

I am incredibly impressed with Conns- they made the entire experience a breeze! My car was done in 2 days as promised, they coordinated the rental process for me, all of the staff I interacted with were helpful and friendly, and best of all, the repair job was fantastic :)

Fantastic local company. Dont believe any poor reviews. Sometimes parts take time. Fixing cars and dealing with parts vendors is tough. Conns does a fantastic job at a fair price.

I have been going there for over 20 years. Excellent work, very thorough and thoughtful. Dave and his crew are pros!

Had my tire plugged here, they were fast, friendly and affordable. For small repairs I would highly recommend Conns

Great work below the estimared price.

They have been fixing all of my vehicles since 1973 when I was young and really hard on every vehicle I owned!! I highly recommend them!!

These gentlemen dont lie dont over price are trustworthy and reputable

Terrible service. Went in for a simple estimate for a small dent. Was told I had to wait a week that they were all booked. Last time I checked it takes 15 minutes to look at a dent and have a computer system give you the damage costs.

They gave me the best estimate and the work was on time and done well.

We have been getting our cars serviced at Conns for over 30 years. We trust them because they do a great job and never try to mislead us.

Best experience with a body shop hands down, my car looks great, service was top notch, and when i had problem with hertz var rental, Michelle stepped in and called enterprise to come get me. THANK YOU

Really the best service around and is very trustworthy and timely! Thanks you all!

Best place ever 😎

Literally the worst experience ive had with a repair shop.I brought my car in simply to get the front bumper replaced. Originally i was told it would take about 4 days. And it has now been 9. Very bad communication and care for the customer.

These guys are awesome! The starter went out on my Acura TSX at the worst possible time. I had never had work done there before, but they treated me like a longtime loyal customer and squeezed me in, on what was an obviously busy day. Three hours later my car was fixed and I was on my way. Unlike other shops there wasnt any inflated costs just because the car was an Acura. Thanks! You guys are my new mechanics.

I like that they dont treat me like a girl here and dont dick me around. Nice, honest auto place, I highly recommend them.

Another auto shop screwed up my tire balance and cons fixed it for free

Friendly people, they do good work

Very kind and great service.

Honest and reliable

Great people

Amazing work

Helpful.