Holders is so great. We have used them multiple times for different issues in our house. They are always fast at responding and getting out to fix any issue that comes up.
It was such a pleasure working with a reliable company through my warranty. They were attentive and took the time to show and explain their work.
I had Holders Heating &Air replace 2 air conditioner units in a building in Mt Washington. I would recommend them for any heating and air needs. They were quick to take care of m y needs for new air units. They are quick and always clean up after themselves. They have been great to work with!
Stuck with this company because they ordered a new air handler through my warranty WITHOUT LOOKING AT MY CURRENT HANDLER and because they have it, the warranty company won’t switch companies for me. It’s been 2 months. I’ve called 10 times. No returned calls. No nothing. I honestly have a hard time deciding whether or not this company even exists or if it’s an elaborate scam.
This company and employees are the greatest. Very professional, and customer service oriented. Responsive and courteous. Totally resolved my issue. Highly recommend them, and will use again
Brandon with Holders Heating & Air is phenomenal to work with. As a Realtor for 18+ years, a Landlord for 13+ Years and a New Construction Builder for 5+ years Ive worked with a ton of HVAC Companies. I would rank Holders Heating & Air up at the top of my list.
We had a problem with air flow in our office. Several HVAC technicians tried to solve the issue and failed, costing us thousands of dollars over several years. Todd and Brandon fixed the issue on the first try with an innovative solution. Reliable, professional, and responsive.
Holders installed a new system in my commercial building. The new system is great! The price and service was great as well!
My home warranty company sent Holders out to fix my AC. A previous AC repair company had overlooked the faulty motor on my furnace and I was without airconditoning for a week during the hottest and most humid part of the summer (late August). Holders fit me into their schedule. Brandon, my repair tech, was professional, knowledgeable, and extremely competent. He installed a new motor and my air was up and running!I will insist that my home warranty company send Holders whenever I have a HVAC problem from now on. I highly recommend Holders Heating and Air. EXCELLENT service!!!!
My home warranty sent Holders out after I had issues with previous companies. I needed repairs on my A/C and believe the prior company destroyed my unit. I was given the run around by my home warranty and they finally sent holders out. They found the issue and Cheryl was able to get me a brand new AC unit. Everyone I have dealt with have been patient, friendly, and was willing to explain the process. Excellent customer service.
As a contractor and business owner I run into job situations all the time where I need an HVAC company to perform services prior to or after our portion of the job. Brandon Holder is simply the best I have ever worked with. They show up on time, do the job the right way the first time and leave nothing but happy customers by the wayside. Brandon knows the business and is not just an hvac peddler, he will always do what is best for the client!!!
They did a great job and they were very patient with me while I was on a work call the same time they were at my house. Would definitely use them again!
Does not answer calls or return them.
So thankful that I remembered to call them from an event I attended. They’re always quick to respond and transparent about everything. I will not use anyone else
Holders is always quick to respond and takes care of all of our heating/air conditioning needs. They have helped us keep our existing units in great shape and do fantastic work when a unit needs to be replaced. Wouldnt dream of calling anyone else.
Left us without a repair or a solution. Not responsive to 20+ calls while waiting for parts to deliver.Not politea customer service standpoint when there is an issue. Got set up through our home warranty. Took 3 weeks to get a fan Blade and that was not the issue. Threw it on and bolted and did not check to see if it worked. Now at square one in the middle of June with no idea what the problem is and no help. Starting back over at home warranty. Pretty terrible service our opinion. Freated us like we should have been happy they came at all .. but did absolutely nothing to help us. Same as 3 weeks ago...no ac.
They showed up in spite of the weather and fixed my ac unit, unlike the previous contractor who wouldnt return my call!
Holders heating and Air are A+,We had a new unit installed today,cant say enough great things about them.If you want a good, honest company to do your repairs call Holders!
Holders was amazing! The home warranty company gave us someone else at first and they were awful. Holders called within an hour and fit us in same day! The gentleman that came to work on our furnace was so nice and polite and fixed our furnace with ease! I will definitely be using them again and recommend them to anyone!
They were amazing! My furnace went out on a Friday, and they sent a team that afternoon. They worked diligently with my home warranty company, pushed to get a quick resolution, and had me up and running with a new furnace before the cold front hit the following Monday. Their team worked into the evening to make sure I had heat. Great team and customer service approach. Will definitely use again.
I had not heard of Holder’s prior to my home warranty claim. Holder set up the appointment and was able to make it out the same day. The technician was polite, friendly, and completed the work without issue. I don’t know anything else about their company but I had no issues with them during my experience.
They were awesome! The previous company my home warranty sent us was a total joke! I called Holders and they said they could have a tech out between 2 and 3 today! He just left and was so nice and polite! We have heat and I will only use them from now on!
I am a Realtor and use Holders Heating & Air for my personal home as well as recommend them to my clients. They always show up on time and are quick to diagnose the issue and get a quote to you. Recently, they have facilitated replacing my furnace and A/C unit at my personal home through my home warranty company. Having them communicate directly with the warranty company avoided many headaches!
Outstanding customer service experience from start to finish. Cheryl went above and beyond to help us navigate a full system replacement through a home warranty company. When the home warranty wanted to give us an inferior product, Cheryl went bat for us and worked tirelessly to ensure we not only got the quality system we were expecting, but that we had our installation completed the same day. Cheryl earned Holders a customer for life. Thanks!
Very professional and polite! Great work had our AC unit fixed quick! I go through a home warranty company and have to deal with many horrible contractors, but Holder’s is amazing!
Professional and prompt. Great service. Very knowledgeable. Really liked the text message appointment reminders and updates letting me know when they were en route. Would highly recommend for your HVAC needs.
Holder’s did an awesome job getting my AC back up and running. The company is very professional and friendly. I got an appointment the day after I called. They even showed up a little earlier than the appointment time! The quickly diagnosed and fixed the problem. They answered all my questions too. I couldn’t ask for anything more. Thanks.
Wow! I highly recommend this company. I was in need of a hvac technician to fix a furnace for one of my tenants and Holders hvac came through for me. I called them at 4:30 on a Saturday and the furnace was fixed by 7:00 that night. They didn’t gouge my eyeballs out with ridiculous prices like some company’s would have. A big thanks to Megan, Cheryl, and Brandon! I appreciate the customer service you gave me today.
I requested a service tune-up for a Trane heat-pump through my home warranty service at 0600 hours on 16 October 2018. The folks at Holders Heating & Air contacted me at 0930 on the same day. The appointment was set for 1700 hours. At 1705, the team arrived and began checking my system. After a complete diagnosis, my system was given a 100% rating. This is a good company that follows through with their promise. Thanks to them, I know my heat and air system is top notch for the weather. I appreciate the quick response and recommend giving them a call for any HVAC needs your home requires.
Brandon did a fantastic job ...on time with service and getting a backordered part.
Excellent service highly recommend
I recently moved and used a different company to install heat and air. Although i will not say the name of that company i can say Holders who i used on 6/14, 100% blew them out of the water. On multiple occasions i was able to speak to people, if they didnt anwser i recieved a call or email on the same day. The price for my 2000 square foot home was not double the cost of prior house like we were dreading. Brandon, Adam, and their team were friendly and professional. Most importantly my job is done and i got exactly what i paid for and more in a VERY timely manner. Holder family thank you so much for cooling us off and your patience with my multiple questions. We will recommend you anytime to anybody.
Was very pleased with the service provided.
Put stopleak in my ac unit as a fix and it quit working again in about 4 hours. Horrible
Great job, team was prompt and professional
Been waiting two days for them to call or at least return a call. We have no air conditioning and its 90 degrees outside.
If you would like extremely poor customer service, or worse, a complete lack thereof than Holders Heating and Air is the company for you!