My brother loved his haircut! The fade was really well done. Kind and friendly service.
Poor time management. Had appt and waited only to be told after 20 mins my cutter was running 20 mins late? Not cool.
Alondra did a great job with both me and my wife. She took her time, quality cut. Will definitely go back to her.Giving 4 starts because it took 2 less - than - stellar visits to find her.
None of the management does hair. They have no empathy for the workers, they expect you to do: consultation, hair cut, use the blade on the neckline, massage, in 30 minutes. I was harassed and fired. I do believe that good customer service is always different, some people could be done in 30 minutes other need more time. Really the only thing that should matter is to make the client happy and coming back.
I was a former customer, the rude lady working the front desk their will insure that they will never get my business again. Its unfortunate because me and my kids went their for haircuts. Plenty of other friendly businesses in Long Beach.
This time my hair cut was very nice. Sarah paid attention to how I like my hair cut.
First thing me getting a cut here, and I will definately be back. Easy to make reservations online - great cut and great service!
I always get a good haircut here. Even if Im getting a cut from someone new it always looks good.
Edwin did a fantastic job on my hair.👍👍will definitely be back. Cool music cool vibe chill atmosphere.
Alondra really messed up my cut. Got a taper and a trim and told her I mainly wear it up... she went and cut it and now I can’t even wear it up.Not only that they charged me 70$TAKE YOUR MONEY ELSEWHERE
I went Floyd’s today and had a below average experience to start off when we booked the appointment we had payed 95 dollars for a full service haircut yet to figure out that it was for 2 people which they never stated In their website. Moving on to the barber he was fast a rushy and did a terrible job I showed him a picture and he barely followed it he was mega aggressive with my hair to the point were my hair was hurting at the end. The barber made 0 attempts at conversation at the most I got was how was yourhe did not even bother to ask what my name was which I thought was common curtisy. Left the barber shop with soaking wet hair and hair all inside my shirt. Once again we paid 95 doallers for this when the whole thing took 20 minutes. Anyway the service was terrible I was waiting for almost 30 minutes without anything. The barber also failed to were a mask he had his nose showing.
Youve gotta get Frankie if you have straight hair! Great hair cut, good experience, and you get a FREE wash on your first visit? Definitely a yes! Thanks Floyds, Ive heard a lot about you and you didnt me down.And super good about protecting from Covid too! Very pleased. Its a must try!
Social Distanced amongst customers. Quality haircut for outside.Thought it was odd my barber was using clips to hold my hair until he said its been a challenge cutting hair in the wind.Then it all hit me mid haircut. Why am I sitting here, why am I getting a haircut outside? Am I that desperate?I was. And it came out great.
I am sorry to say this I waited too long to write this out and I forgot the barbers name he was so great he looks like a true artist when hes cutting your hair and he did a really great job friendly he gave me his card and told me that anytime I ever came back in there that he would help me I really appreciated his artistry and his determination it was as if he had his game face on it was fun to watch thanks Floyds 99 great job
Cool place. Great haircut always...
You get a fairly decent haircut here. The staff is always pretty friendly.Sometimes the front desk people are just okay but the stylist and the barbers are great. The prices are really high but the environment is clean and theres lots of parking.its kind of weird right now because you have to wait outside and they have all the chairs facing backwards rather than putting them outside for the guests. Thats the only thing wrong. You can get a good solid cut here.
Excellent speed of service, friendly staff (tough as they are working outdoors in the elements), and I got a great haircut to boot. It was my first time to visit Floyds, booked via the internet. I was assigned Victoria for my haircut. Ill definitely head back to Floyds next month when the head starts to get a little shaggy.
Appointments are a joke that don’t get taken seriously.
Every time I get a cut there I get compliments. It feels good to look good
Before I started coming here, I had my hair butchered countless times. I love my hair to be short, and when I had shown the same inspiration photo to previous hair stylists, they could never convert it into a style that felt like “me”. I went to Floyd’s 99 Barbershop and saw Cassie. I showed her the same photo and even asked her if I should keep it out for here to reference. She said, “nope, I’ve got it” and I was 100% thrilled with what she did. I cannot tell you how relieving it was to not only feel like myself again but to have found a hairstylist that I can continue to rely on going forward. I highly recommend her and the other talented artists: great atmosphere and attitude from the staff, I feel comfortable and relaxed when I’m there.
Great experience very welcoming environment
Disaster. The lack of attention from the front desk staff was very surprising. I made an appointment, checked in on time, and was still forgotten about. Pretty unfair of Floyds to waste my time like that when I followed their protocol. 👎🏼👎🏼
Great place. Very retro. Its a garage but a barber shop! Hairstylists take their time and pay attention to detail. Straight edge shaves are the best! Fair prices. Staffs cool. Want to step back in time? Go here. Their products are all in garage type containers
Friendly staff. And the neck/shoulder massage is a great service.
Only give it a four because one time I got a different hair cutter who didnt do such a great job. But otherwise, Ive had excellent cuts from Rose every single time. The vibe and the decor is kind of fun too. And also, the location right there the beach cannot be beat.
Always a great pleasure to be there. Staff is very professional, and does a good job! And always have something entertaining and interesting to tell!
Great cuts here! dont have an appointment just come in and theyll take care of you. First time I didnt have an appointment and was appointed with a very knowledgeable person. Second time I made an appointment with same person and walked out with the same feeling the first time, satisfied. I seen everyone around me getting nice cuts, all the stylists and barbers here seem very dexterous.
I love this place. The barbers are all super friendly. Im usually pretty shy about being queer, but I feel safe here.
Good haircuts, always late, poor scheduling... Made me wait an hour because they booked me with the wrong barber. I specifically asked for the same one as last time.
Nice place, great haircuts. Watch out if you pay cash they dont always have change.
Always have a good haircut here.
Had a great experience this past Wednesday. Great location right near the beach (Belmont Pier). About two years ago I came almost every two weeks. Lost contact of the person who did my hair but took a chance on Meraida and I was VERY please with the outcome!!! I will be going back for sure
Great place with personalized service
I had such high hopes. I asked specifically for someone with experience dealing with hair loss/thinning. The receptionist asked the stylist if she did long hair. That shouldve been a red flag. The stylist was nice and took me right away. I liked what she had to say about how to balance the back and top. When she learned it was my first time, she said shampoo would be free. Great! If that was a signature massage shampoo, they need a new dictionary. The cut may be fine, I cant tell yet because the style was awful. I just wanted to get out, but not without my free shoulder massage. Um, Im still waiting for that. She told the receptionist it was a full service and then on to the next customer. What happened to the free shampoo? Did I piss her off? Maybe Im older than the typical client, but I wanted something fresh and it fell short. Thank god I had a half off coupon. That helped. I still tipped on the full price, but I went away disappointed.
Went 60 seconds after opening only for them to tell me that there are two people that are on the way..looked around and saw that I was the only other person that was not someone who worked there in the building. Was told it would be at least a thirty minute or more wait. Let me reiterate, I was the ONLY other person besides people who work there in the place. How are you going to turn a customer with good money away? Do you make enough money already to where you dont need mine? Why even show up to work? Would you ever make someone wait thirty minutes who is present and has money in hand? Especially since there was NO ONE there??? Was asked if I wanted to make an appointment which seemed almost comical. Yes let me waste my life and time by coming back here again when you are done cutting imaginary peoples hair. Hope you made enough money. Wish I could rate zero stars because zero is the amount of effort put fourth and zero is the amount of how much I felt they cared. It was if it was their displeasure to see a customer walk in and ask for a haircut. Do not waste your time or money here either as haircuts are premium prices. Funny how they can expect so much and give you so little (nothing).
Good cut for medium pricing. The girl I was with didnt talk much so it was very business. Just a cut and go. The haircut was nice though. I gave some vague directions but she did a good job.
Really cool place, everyone is friendly and they are really funny🤣😂. They know how to cut you up so if you want a awesome cut go here. Excellent service 💯👍.
Always get a great cut here. Cool vibe and friendly service, including a shoulder massage!
Many good hairdressers. Male and female. Great space, online appointments, can call for appointments and good parking. Reasonable prices.
Ask for Victoria she is awesome!
First time in and John was a very good barber. Felt right at home. Should be back in a few weeks.
If you really need just a haircut at a mid range price this is your place. The atmosphere is kinda cool, but the staff is green. Floyds crew is fresh out of school, and dont really have a good knowledge of the craft yet. Once a crew member has enough time behind a chair they move on to a place where they will make more money (and serve a beer)
Unique barber shop, lots of atmosphere.I am hooked on their leave in hair condition and lotion. Love that stuff.
I believe his name was Blake... his chair was next to Annamarie. He didn’t seem too enthusiastic to cut my hair, all I asked for was a skin fade, he didn’t even do that all he did was throw a 0 on there and called it a fade. Asked for a line up. And he only did the top not even the sides. Did even put gel in my hair. And he cut the back of my neck. Idk what kind of establishment this is I’m never coming here again never recommending this place. I understand that it’s late and he wants to go home, but he is still on the clock. If he doesn’t want to cut hair then move on to something else.
Definitely not the best haircuts given here though 9 out of 10 of the employees and barbers are great conversationalists and its been a pleasure to have them cut my hair. They front counter receptionists could use a bit of a motivational talk, but for a chain on the upper level of a super cut place its not to bad.
Amazing!
Ask for Cassy. Very good cuts and attention to details
From the minute I walked in I was greeted with great customer service. I didnt have an appointment but only had to wait about 5 minutes. I had been looking for someone that knew the style I was going for. Anna gave me the best cut Ive ever had! Ive found my new place :)
WORST experience in my life. I you want to get lied at and get quoted a wait of 10 minutes and wait 2 hours this is your place. Every 10 minutes she said 10 minutes more and kept extending it. Dont waste you day here and go some where else. They have the WORST customer service in the world
WORST experience in my life. I you want to get lied at and get quoted a wait of 10 minutes and wait 2 hours this is your place. Every 10 minutes she said 10 minutes more and kept extending it. Dont waste you day here and go some where else. They have the WORST customer service in the world
My kids really like getting g their hair cut here. They do a good job and it has a fun atmosphere. Its a bit pricey though.
Great place!
GET RID OF THE HOMELESS, THEY ARE DANGEROUS.Otherwise I love you guys. artist, truly artist
They do give alright haircuts at reasonable prices but have two short comings that just grind my gears.Firstly every where you look youll see stickers telling you that cash is better for tips.... you know how to make people feel that they dont want to tip, to put up signs everywhere saying Hey, ya, we expect you to tip and if its not in cash then f**k you.Secondly is the inability to make an appointment. Same day is fine, but if you call in and dont know the exact person you want at the exact time that you want to come in they tell you are told to call in thirty minutes before you want to come in. So basically if you dont know someones schedule you wont be able to even be sure that youll be able to get a haircut.But if youre okay with not being able to make an appointment as you would at any other place and being constantly reminded Hey dont forget to tip in cash, then this place is pretty alright.Also last time I got a haircut the woman didnt speak to me at all even when spoken to, faced me at the wall (was sitting in the chair closest to the wall so the view was fantastic), and was obviously incredibly stoned.
Meraida does an excellent job with cutting and styling my hair just the way I like it. I came in with long hair and wanted it cut short. She made sure thats what I wanted to do and then cut it to a style that I love. I moved out of state and still make appts with her when I come visit SoCal.
Poor customer service from a young woman working the front desk and phones on 06/05/17. After patronizing this business for 2 1/2 years, I am done. The fact that the person answering the phone does not know a single shred about politeness and customer service is enough to make me take my business elsewhere. When I asked for the franchise owners name and contact information, I was told to contact corporate for that information. No other information was offered. I suggest that they terminate her employment and let her go back to working at a fast food drive-thru where people are accustomed to her lack of professionalism.
I woke up today on this Saturday morning feeling so fresh, as fresh as can be. Feeling so fly. Why ? Yesterday, I went to go see the greatest barber I have ever had in my life, Corey Martinez. Time and Time again, I keep going back to this man. I follow him whereever goes for the flyest of cuts. And now that he has made a home here at Floyds on Ocean, I set my appt every 2 weeks. Corey listens to what I want, understands what I need, and delivers the very best every single time. Truly thankful, for I have found a hidden gem.Thanks Corey! For all the fly cuts !
Brief wait with reservation. Excellent communication with stylist, Brandon. Great haircut! Reception service was very good.
This isnt normally where I go for a haircut. I go to one of the other mens barber shops in town. It was early morning, I didnt have an appointment, and I was able to get in right away, which was great. But the girl at the front desk was completely rude and unaccommodating, like I was bothering her by asking for a haircut. Her customer services were terrible! I took my seat and got a pretty good haircut. The haircut itself would be 5 stars. All of the stylists were women, which is fine, but theyre in there playing Beyonce, or something, and gossiping. I like the experience of going to a mens barber shop. This place missed. At my other place, its all dudes cutting hair, and they offer you a beer when you come through the door. Again, the haircut was good, but the experience...not so much.
Did my husband up right. Looked great after haircut and razor edge shave. Worth the $$.
Great rock n roll barbershop/salon. Also offer womans cuts & color. Everyone who works there is laid back. Great music and excellent customer service.
Cory gave me a great shave and hair cut. Seems like my hair just looks like a rock star from your wall.
Monica C gave me an amazing haircut! She was really fun and friendly and communicated very well!
I took my son there for the first time. He always gets a fade. The person who cut my sons hair left my son bald in a certain spot ti wherw it disnt grow back its been over a month. Now the store and corp are not helping me my son has been laughed at and picked on at school. This happen before picture day as well. Corp wants to send me some thing they sale to see if it hwlp my son grow its hair. Worst place ever. Its been a month
Great place for a hair cut, staffa re knowledgeable and there is a stylist for everyone!
I like the hip atmosphere here and never had a complaint about the quality of the haircut. They also have a good selection of grooming products.
I have been working with gabi L and I am so lucky to have her as my stylist! Great conversation. We all know this that she one of the best stylists but out did herself yesterday with the cut i received! Thank you gabi!
Erik gave me a great experience, good cut and shave. I’ll be back!
Excellent haircut, and they have a military discount. Thank you!
HELL YEAH, got the prettiest haircut here, the colour was amazing! Worth the trip to LA alone!
Great place 👌
Great job by Casey. She gave my son the hair style he wanted the soccer haircut with hard part, thanks!
Clean place, good music. Friendly staff, gets busy quick and ends up with long wait times but the service is worth the wait.
Ask for LUKE! Excellent cut worth twice the price. Super nice guy and a cool place.
Sara is great and always takes care! Thanks
Ive always had bad luck finding a great hair cut experience.This was the one that stopped my losing streak!Thanks!
Quality haircut and great conversation. To my surprise a brief massage at the end as well!
I found this to be a great place to get a haircut the staff is very respectable keep the place clean and neat Ive got a good base and professional attitude or operation is wonderful and I love sushi suggest people to get a haircut here its a cool place
This place doesn’t understand their wait list. They told me it would be a 40 minute wait. So I put my name on the “list,” came back 35 minutes later and they tell me it is going to be another 25 because everyone is at lunch. Really, you send all your folks to lunch at the same time. Avoid this place.
Alondra is the best!
Get my hair cut here every time, only $24 great deal
Excellent haircuts and service at a resonable price.
Good location, decent ambiance, Sis S. is a considerate, steady, calm, and talented barber - highly recommend.
Good place for a hair cut. Fast service, quality barbers.
Just called to make an appointment and ask if theres anyone on staff that does mens hair exceptionally better than the others (and if that person might be avail today, but before I could get to that...) this snarky little SOB in an unwarranted rude tone interrupted me and replied Alllll of our stylist do men. In my head I thought no $hit you idiot...not what I was asking but sure plied with a Thank You and hung up.Its been a long time since I encountered an appointment setter so freakin rude right from the get go, and its Christmas Eve! I was being so pleasant on the phone so I KNOW I didnt instigate that crap! Im heading to the one in Hermosa even though its further AND the opposite direction. Screw this place.
Just need to find a good stylist and stick with her
Wonderful beard trim for Christmas. Mom loved it.
What i really digg about this barber shop is..it has that mom&pop type energy.. and theres good looking ladys hooking it up...
Joseph P is amazing!! Excellent guest service, bad a$$ job on my haircut.
Love coming to Floyds $25 for very good cut DEFINITELY COMING BACK
Have been coming here for 3 years, they got a new barber who was extremely rough, didn’t listen and cut way too short. Will be avoiding from here on out.
Awesome cuts ... awesome crew of people ... make you feel at home ....
Decent haircuts but for what they charge I was expecting more
Great cut and style! Even better price!
Rude!!Receptionist is not friendly at all!!She needs to find a different job..Arrived 10 minutes before they closed and they told me they were closed already and would not cut my hair, I drove here from Westminster!
Make sure you make an appointment, really recommend Joseph.