If you not talk to Michael than you dont need to call this location at all! If he is not available than the others just giving you empty promises, called 3 times today the guy said wanted to call me back in half an hour but nothing! I am renting through my business already for couple of years with them! Asked for a 16ft box truck and after I called them back by my self the guy was saying there are no 26 refers available lol, I am never renting refers with them!!This is how the service works there!!If you call this location ask right away for Michael if he is not there than you dont need to talk to others! Michael is the best one who is gona do everything in his might to help you out!! The others are just sitting there the time up and are happy if there is nothing to do, dont care about anyone and anything!!
Great group of people here. Definitely personable and willing to work to find solutions.
The worst location to go to I would honestly rent anywhere else. Employees at desk are extremely rude the workers at the fuel Isle are lazy and management doesnt seem to care
Sorry spent but unsolved the problem....
Always good service
Penske has been absolutely wonderful with maintaining our commercial vehicle the staff is really informative and helpful when keep us updated and inline with D.O.T. guidlines
Good techs, wait time needs improvementSouth Jersey mostly. Central & North Jersey great
Friendly and nice employees. Brought company’s truck for a little check and everyone tried to help me asap and were friendly. 5 stars.
Unprofessional to customers. Give the Truck to someone else after contract was signed, make me wait there for three hours and I never get the truck.....👎👎👎👎👎👎👎
Needed a box truck for furniture move. Friendly and quick check in. Quick overview of the features of the truck. Was clean, good shape, and ran great. No hassle check out after hours return. Well be back again to sure.
Very upset. I rented a 26 truck to move from New Jersey to Nashville, Tennessee. Its about a 13-15 hour drive. Not even 2 hours in, we had to stop at a gas station; during that time we noticed the truck was leaking oil EVERYWHERE. There was a huge puddle on the ground and the hood (front of truck) was completely covered. We called roadside assistance, they guy didnt really sound sure of what he was doing. We had to sit and wait at the gas station for a tow truck. The guy arrived and he was unsure of what he was doing too (however he was nice). We went to the mechanic to get the truck inspected and diagnosed. This all occurred between 1:30am-8:00am. This put us behind badly. We were told (when we picked up the truck) that the truck was new with no mechanical issues. I paid roughly $1,800 for the rental truck. I am very upset about this inconvenience. Something should be done to compensate, too expensive for all of the issues that occured. I could have went through another rental company (Enterprise, Hertz, Budget, etc.) and had no issues. This was my first time using Penske, not sure if I will consider using them again due to the issues.
Went to pick up company truck with no problem the people are great here
Dont use them bad serviceThey gave me a bad truck and got stuck multiple timesDont use them
Penske rental was a great experience. I made my reservation online and the process was so smooth. I would definitely recommend them for moving.
Not good service
My visit was great . i was impressed by steve bishop and carlos, they both are knowledgeable about the truck units as well, made us feel at home most importantly i felt safe to drive units away to our warehouse . i work for gargiulo produce, and i feel our drivers will be safe and steve made it known that if there is a problem to give him a call ....thanks steve and carlos
I always come here for my rental needs. Staff is knowledgeable and quick to get you in and on your way. Only had one problem here, but before I could complain they had it fixed. Great group of people.
Could not get a truck. Service great, truck well equipped . Most of all 12hr for less then 160.00. No bate and switch here. Thank you
Main usage is for work based purposes. Dont know much over than very helpful. Fuel on site for those who have committed dealings with Penske.
Best truck rental place I have ever been to and I own a moving company. The people working there couldnt be nicer
We frequently use their services. Helpful people and quick to change trucks if needed. They repair if needed (takes a few days)
Friendly and helpful personnel. In and out in a few minutes. One less worry during stressful times. Thanks Penske Truck Rental !!!
Best customer service. will use them all the time. definitely will recommend to friends and family.
Very helpful
Good service, theyre not really over charge peoples, they always ask coustomer optionsBefore they charge service
I went to purchase a daycab truck, I was given the wrong key after walking to where the truck was (all the way on other side of lot). after returning for correct key, the truck didnt even start. Just a total waste of a potential buyers time. I can go on but why waste my time again, Penske is lucky to even get 1 star from me. Thanks Ben.
I love Penske. They always take care of us.
Mike is a very cool guy, super courteous, patient and professional.
Got the truck i needed and friendly service
Great trucks and friendly staff
Seemed OK, lot is a little tight with a trailer, so be careful.
Best ever. Really gets the job done.
Unprofessional approach to customers...😟😟😟
Good service.. need some Spanish service..
Very friendly and easy transaction
Great service, friendly people
Added insurance without telling me....not cool bro...not cool (wiped out my bank account with money I needed...couldnt reverse the transaction as fast as he took my money)
Good rent trucks
Efficient operation, well run.
Great service
Great service, good people
Working lazy left the truck for 3 daysAnd they forgot about my engine brake to fix
Very helpful
Great service
One stop for all your truck needs
Please call before you Go
Dependable truck
Trucks on point.
Awesome service
I went to rent a truck and the attention was very cordial and they did the paperwork very quickly. I highly recommend this site in Linden.
They are already in a comfort zone
Very expensive
Truck sales at a good price 👍