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S&S Towing and Wrecker Service
210 E Maple Dr, Lebanon, TN 37087, United States
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S&S Towing and Wrecker Service

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Je
Review №1

I found my go-to towing co..... Joe was amazing, he was able to park my broken down vehicle into a parking spot without having much room to maneuver the tow truck. They are fast and reliable and very responsive, I will definitely keep them in mind for whenever I need a tow.

Ne
Review №2

I am a Transportation Driver, Would like show my deepest gratitude 🙏. For the professional experience and safety. Slick ice a very tough place I was stuck two times with in 3days Thanks S&S and all others Team members from other aspects who assisted me.Pulled from bottom to top of hill The side street of I-40 E

Li
Review №3

Wonderful experience with this company today! Called for a tow to the repair shop and Bobby was able to just give my car a jump. He even took the time to follow me out to the repair shop to ensure I made it there and free of charge. I would recommend them to anyone in need of the services they offer!

Jo
Review №4

Joe was awesome and personable, as well as very knowledgeable. Pretty much knew exactly what he was talking about with the car. One of the only companies that answered their phone after hours, gave a quote, and then was timely and friendly. Will definitely use them again, but hope I never have to.

Ad
Review №5

These guys have a great team, they have got my trucks out of bad spots and great prices

We
Review №6

Called on a Saturday and didnt have to wait long at all. Very reasonable pricing! Will use again if needed!

Ho
Review №7

Its never a great day when you have to have your car towed, but S&S made everything so easy! They are so friendly & helpful! Towed my car to a repair shop, but the shop said it had to be repaired by Hyundai itself. So I called S&S to have it towed to Hyundai and they said they would take it there free of charge. Such a great company!! Highly Recommend!!

tr
Review №8

Very good people nice service over phone and the guy that helped me was very understanding. I wasn’t charged an insane amount of money and was well discounted I’ve never been so happy to have had my truck towed from being broke down and towed back to my house because of how great there service was. If u need a low charge for towing and very nice customer service I would check these guys out

Ja
Review №9

Tom at S& S went above and beyond to make sure there was not any extra damage done after the ball joint broke on my front wheel. Very fast, efficient, and super friendly. Reasonably priced also. Need a tow, call S & S.

Am
Review №10

The BEST tow service around!! Towed my vehicle at night when I broke down to the shop, & towed it bk to my house when we realized it couldnt be fixed rite then, for 1 low charge. Would recommend this company for everyone!!! The lady that answers the phone is so nice & very willing to work with you.

An
Review №11

S&S Towing is such a great company! They helped us out tremendously and were more affordable than other services. They showed up on time and were very pleasant to us. Highly recommend them!

An
Review №12

Our vehicle had brake issues and only need to go about 2 miles for service. We were uncomfortable trying to drive it and knew the best option was for a tow. They were able to come out within the hour and went beyond in service. The gentleman was able to get the truck out of the yard without damaging the grass. I only had 20s so I overpaid $5. He called and left my change in the vehicle. Doesnt get more honest than that. Highly recommend!

Ta
Review №13

Joe was the driver that came to get my jeep. Awesome guy. Very professional and easy to deal with

Si
Review №14

Great Service and Great People!!!!! Tow Truck came within 20 mins, the driver was great, He help us find a room and a reliable repair shop,, These are some great people over there, from the lady that answers the all they to the drivers,, Thanks Again S&S!!!!

Ke
Review №15

Great tow service took good care of me very nice people 👍

Su
Review №16

I was very pleased with them. I will most definitely recommend them to friends and family. If I ever need to have my car towed again Im calling S&S for sure.

Cu
Review №17

Good Samaritan Wrecker Service I hit a deer last night on HWY 10. Came out of no where. I hit it with the left front bumper fender and the fender lodged against front left tire on my truck. Billy with S & S Towing and Wrecker Service in Lebanon just happen to pass by shortly after the incident. He turned around pulled up in front of my truck to see if he could help. Sure enough he could. He was able to attach a hook and chains to the front bumper and fender and pull it away from the tire so I could drive the truck. I ask him what I owe him. He said you dont owe me anything, I was glad to help. Well it so happens I have another vehicle that the master brake cylinder has just gone out in and I will need it towed to a Toyota Dealership. Guess who is going to get the towing business? Billy and S&S Towing and Wrecker Service! Thanks Billy!

Ra
Review №18

Such a sweet man took great care of me and my car... thank you soooo much.

Mi
Review №19

Fast response time! When truck arrived I was asked what was going on with it which helped me feel like the vehicle was being treated with care. Not only that, they were familiar with the shop it was being towed to, they were aware that it had a drop box and I didn’t feel like I needed to coordinate anything and it was all taken care of. Great people and great customer service when you call ! I plan on using them for all my towing needs going forward!

Tr
Review №20

They where on time and professional. When he came to tow my car he asked what was wrong and I told him. It was nice to know that he cared. He was polite and you tell that he was just a good guy. He was very nice and understanding. It was a breath of fresh air that someone was showing empathy for my situation. I used them twice in two days and they both were very nice. When I say they I mean the tow truck driver and the woman who answered the phone and scheduled my tow. I called the day early in the morning and when she answered the phone she was glad to help at 6am in the morning. I have nothing bad to say, they a great. As long as I live in Wilson county or the Lebanon area S&S towing will be my guys! I really appreciate you both. I would say names but I’m horrible with names! ❤️❤️❤️❤️

Ty
Review №21

PROMPT response! Courteous. I would highly recommend this company! Saved an old woman in distress (ME!) who had locked herself out of her car....probably saved my marriage (LOL) as my husband would have had to travel 1.5 hours with the spare set of keys. The wrecker service arrived in short order, opened my car and I was on my way. Marriage saved! I will add that the gentleman that opened my car was courteous and very professional.

De
Review №22

Matt was kind, courteous and professional. He took a few extra minutes to answer my 3 year olds questions (watching from a safe distance), and honked the truck horn for him when he drove away.

Me
Review №23

Quick service and fair pricing!

Al
Review №24

S&S Towing did a fabulous job when they towed my vehicle. Very nice and took care of my car. I highly recommend them when in need of a tow!

Co
Review №25

My family & friends have used S&S Towing numerous times in past years. They have NEVER failed to come to all rescues any time night or day. They always go the extra mile to ensure quality, professional customer service 24/7. Simply the BEST IN THE BUSINESS!

st
Review №26

The service at S&S Towing is really outstanding! My family and I broke down on the highway while traveling through TN. Chris quickly determined the mechanical issue, towed the car to the repair shop, and replaced the fan belt while we waited at a nearby restaurant. Thanks for all your help!

So
Review №27

Michael was WONDERFUL! My father 83 (who is in 02). Was with is girlfriend and they got a flat. When I told S&S the situation they said they would tell the driver. It just felt like a blink of an eye Michael was out and at the car taking the rim off. Blink again and he was done. I would say to S&S this guy needs a raise he was very professional.

Wa
Review №28

Great company they were fast and efficient! Took good care of my car will definitely use them again. Good folks right here!!

Me
Review №29

My daughter and I broke down in a really bad spot of the interstate. S&S was there very quickly to get my car safely to a garage. Fast, courteous and professional. Best people to work with!!

Wi
Review №30

Excellent service.

Se
Review №31

Awesome company if you ever need a tow

Ja
Review №32

Appreciate the straight forward quote from their lady in the office. She knows her stuff. Always quick to get to me as well and they will be fair.

Je
Review №33

S&S has become our best friends this year. We blow a tire, they pick us up. We break down on the interstate, they pick us up. We blow another tire, they pick us up. We love them. They are fast and friendly. Mr. Billy Cowles has retrieved us from being stranded multiple times and he is amazing. Call S&S to come get you!!

Li
Review №34

Although I wasnt thrilled that my truck had broke down on the side of the road and coasted into someones driveway, and AFTER speaking with the land owners of the driveway assuring me that my truck was no issue sitting there for 2 days until my machanic was able to come fix it, they in fact lied to my face and had my vehicle towed!!! However, little did they know..they used the most compassionate towing service Ive ever come in contact with!! Thank You S&S Towing for being very understanding, reasonable, fair, professional, and kind to me and my family during this experience!!

St
Review №35

I had my car towed to a shop to get fixed. I was not present when it was dropped off. However when I went to pick up my car the spoiler was ripped off it and the wires to the 3rd brake light we neatly tucked up. They not tell me when it was dropped off and never contacted us afterwards. They towed it from the back which would explain the torn off spoiler that was probably damaged by the wind. We have called it them no less than 4 times and they will not take responsibility for the damages. Its well over $500 in damage that we have to pay for out of pocket. UPDATE: Just got an estimate for the repairs. $1600.

Sa
Review №36

S&S Towing and Wrecker Service is the best in Lebanon. I had a blown tire and they were at my location in a matter of minutes. I highly recommend them.

Ro
Review №37

They were on time, very friendly, and cost efficient!

Br
Review №38

I have used S&S Towing several times now, and each experience has been exceptional. However, they raised the bar with the most recent service. I had a vehicle that was not running. So, S&S towed it to a local shop. When additional service was needed from a second shop, S&S towed it to the second shop without charging me again. This level of service is above and beyond in my option.

Je
Review №39

No business was done with this company, just cut off on 386 with no turn signal and towing a car behind them almost took my truck out. Learn how to drive!

J
Review №40

They can thread that truck like needle. Asked if they could get close to garage so I could push the rest of the way in, since I had to work. Driveway can be a little tricky for some people.. Looked like I pulled up and parked it. Very professional

Co
Review №41

Worst customer service I’ve ever received

Jo
Review №42

The best towing service in Lebanon!I have AAA, they dispatched S&S to come get my daughters car. It being a VW, he knew just how to tow it. They will take great care in consideration in towing your vehicle. They would be my first choice and highly recommend them!

Di
Review №43

S & S goes out of their way to provide excellent customer service. They have picked our vehicle in Nashville and Lebanon and taken good care of it, getting us back on the road safely.

Jo
Review №44

I had a bad experience with S & S Wrecker Company and would not recommend them to anyone who had a requirement. I had sold our house and needed to move an antique tractor to clear property for new owner. I called a day a head of time to get a flatbed to move an antique tractor from Nashville to Lebanon. No problem. They would come the next day at 10 AM. The next morning they called and said they couldnt do it, they were too busy. I ask when? They said they couldnt schedule it. They set the day and they set the time and still cancelled me out because they were too busy. I had thought I was a customer who was scheduled rather than nuisance. I had to make emergency plans with another company which cost over $400 to make up for their lack of service. In my book, if you cant keep you word, you dont need my business. If they didnt want to do it, then they should not have scheduled it.

Ja
Review №45

This is bye far the best tow company I have ever seen. They are very well priced and care about their business. I highly recommend them if you are in need

Se
Review №46

Super friendly and professional knew exactly what to do

ph
Review №47

Had broke down police wouldn’t wait for my roadside assistance or anyone else called them scooter came took me n my car to gas station didn’t charge for towing and gave me money for some gas I highly recommend them

Li
Review №48

Earlier this month, my husband and I left a hotel and started out on a return trip home (10+ hours). Our water pump broke one exit away from the hotel. AAA dispatched S&S to tow our vehicle to the designated repair shop. I am a Customer Relations Manager for a dealership in Eastern NC and interact with wonderful tow/rollback drivers, but am happy to report that we dont have them all. Matt was exceptional! He was very skilled with the placement of our 2003 Suburban with wheelchair ramp (and power chair strapped on) and showed great care helping my husband into his cab. Such a personable guy, immediately gaining your trust and putting you at ease. S&S you have a great ambassador, who represents you well. Thank you, Matt, for your help!

jo
Review №49

Joe was so helpful

Ti
Review №50

Arrived early and driver was very professional

Ma
Review №51

I dont know what the best time to have a breakdown is on I-40 east at 109... but I am pretty sure the WORST time is at 5:00 on the Friday night of the opening for the Wilson County Fair (8/16/19)! What started out as a lousy break with a mechanical breakdown in near 95 degrees... sitting in a car with no air or power to even roll the windows down... turned into a very pleasant time watching Billy (the tow truck driver) do his magic. He had me loaded up and on our way in a matter of minutes. Thank you Billy for an outstanding job!!!

ju
Review №52

We hit a coyote on I40 around 8:15pm. Totaled the undercarriage of the car; smoke and leaking fluids everywhere. We called them and they were quick to respond...even beat the highway patrol officer. He (I only remember Jr.) was very friendly and helpful, giving us several options for what to do with our car, where to rent a car, and where to stay for the night. The next day, someone met us at their business (it was Saturday) so we could clean out our car. She was also very friendly and helpful. I would highly recommend them.

Vl
Review №53

The best service i ever seen

Sh
Review №54

Flat tire on I40 E at 645 pm. From our call to back on the road with flat repaired 40 minutes. Courteous, prompt and efficient. Its scary sitting on the side of the road with traffic wishing by. S&Ss overall support exceeded our expectations and made an unfortunate situation manageable. New truck and equipment. A+ from us. Thanks S&S!

Ma
Review №55

Some rude lady on there phone. I will not be seeking their services again. She forgets where the money comes from.

Jo
Review №56

Always great fast response. S&S has always done a great job for us.

Bj
Review №57

Excellent company, quick friendly help and unbeatable prices - 10/10 will recommend and use again.

Da
Review №58

Im from out of town and my car broke down. I was by myself with my two little girls. S&S were quick to answer the phone and dispatch a truck. Billy was nice and brought my car exactly where I wanted it to go. He waited with it until I got there too. Awesome service!

Ca
Review №59

They were called out on the 4th of July for my dad and I when we broke 2 1/2 hrs away from home. They were very accommodating. They towed us to Mt. Juliet to our hotel and then the next day come and got us and the car and towed us to Nashville to dealership. They are very nice people. Highly recommend there company.

St
Review №60

Have had to use them twice in the last year to haul my car to the shop, they are super efficient, reasonably priced & nice people to deal with. If my car leaves me stranded (again) I wouldnt consider using anyone else.

Ro
Review №61

Great to deal with! Was there 15 minutes after I called and was reasonably priced!

Ma
Review №62

Quick response and professional. Ive used them more than once.

Sh
Review №63

Hands down the best Tow company in the area! Fast & reliable!

Su
Review №64

I was recently stranded on the side of the road, and S & S responded quickly with a tow truck. Matt was friendly, comforting, and made me feel safe. I am thankful and appreciative!

Ti
Review №65

They were quick and pleasant

Wh
Review №66

I cant brag on this company enough! Especially Matt who I worked with! I was so stressed about my car breaking down on me and getting it out of the area it was left in. Matt was very quick with getting my car taken to where I needed it, and kept me updated with every step along the way. I highly recommend S&S Towing for anyone looking 🏆

Ja
Review №67

Professional and very nice, will most definitely recommend to anyone who needs a tow!

sa
Review №68

Very good service good price 👍👍

De
Review №69

Joe Brewer is the man!

Ca
Review №70

Highly recommend calling if youre in need of assistance. I was on my way home from work when my truck broke down. I called my husband and he came to see if he could figure out what was going on. Needless to say, it wasnt driveable. Called and Bobby was there within 10 mins. He towed it the shop we needed. Good to know theres helo when you need it most!

Da
Review №71

Great company and excellent driver.

Mi
Review №72

Starter gave up the ghost at Pilot station and S & S came to the rescue! Found a shop that was willing to jump right on it for me too. Arrived

Ei
Review №73

Would highly recommend S&S Towing. Dependable, reasonable. Great people.

TJ
Review №74

Very professional and courteous as much as it is a horrible feeling to need to use a wrecker for your semi S&S made it feel a little better with how nice and responsive they were plus the rate was extremely fair and not outrageous like almost all other wrecker companies charge. Thank you.

Ro
Review №75

I am a AAA customer, and had dead battery with my car. Took towing company over two hours to come to my house. They said it would take less than an hour. Then they said 30 minutes, then they said 30 minutes.

Ar
Review №76

Very expedient

Lo
Review №77

Great

Ch
Review №78

Good

ra
Review №79

Timely response, decent rate,

Ke
Review №80

Excellent people to deal with fast response

ly
Review №81

Do a great job

To
Review №82

Great company!

Information
31 Photos
82 Comments
4.6 Rating
  • Address:210 E Maple Dr, Lebanon, TN 37087, United States
  • Site:http://sstowingtn.com/?utm_source=gmb&utm_medium=referral
  • Phone:+1 615-444-9301
Categories
  • Auto wrecker
  • Towing service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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