Getting an agent in Farmington utah to work with me was absolutely horrible. The man was the agent for a woman who caused an accident. She was responsible . He wouldnt even answer any questions I had. He told me to pay the bill and go after Alstate.. so I used a few bad words to describe him. I know there are real great ajents out there that work for alstate.
It takes me quite a lot of care to write a review. Either something blows my mind with amazing or I loath it so completely I have to share it to save other people. I got in a car accident yesterday, it was my fault. I called Allstate to let them know what had happened but it didnt feel like I was calling an agency, it felt like a close family member. They wanted to know if I was okay, if they could do anything to help calm down (I was bawling). Nobody was hurt in the accident, but I was shaken up pretty bad. They told me to go home, relax and call the next day to get the claim started. When I did, I was treated with upmost care, respect and professionalism. Ive been with Allstate for a few years now but this was the first time I needed their help, and boy were they there!!! Even though I was in the wrong, they had my back throughout the entire thing and I couldnt be more grateful to them. So I just had to share how amazing and wonderful they are! When I started looking for potential insurance companies I spent hours searching the best prices, policies, reviews, etc. Allstate was the very best and after this experience I will be forever loyal to them. Thank you for taking such good care of me! You guys are absolutely the best.