I was a little sketched out on handling every over the phone and internet but, Lynn was very professional and kind, that in itself was very reassuring to me that everything we were doing was legit. Im very pleased and happy with the service we received, I moved from Reno to Vegas and there was no way I could afford to come out and see the place and then return back to Reno for our move.. I was very relieved that everything could be done over the computer, it was very convenient and saved me money at the same time. Big thanks to Lynn with invitation homes. Thank you Lynn!.
Fernanda Kriese helped me land a beautiful 5 bedroom home. She was so caring and quickly responded to my every question and need. I highly recommend her in helping you find a home! Great experience with less stress than others I’ve communicated with
I thought I might be able to do separate reviews but editing yesterdays to include my leasing specialist, Courtney Ivory... Courtney was tremendously helpful and supportive through the entire process. She provided information and guidance so I fully understood options and always felt comfortable, never pressured. I had an extreme family trauma occur during this process and Courtney was very kind, supportive and made it easy to go at the pace I needed. Truly grateful for you Courtney!My orientation to my new rental home was done by Jose and he was fantastic! He was thorough and explained everything very well. Jose is clearly experienced and knowledgeable with the homes and processes. I really appreciate his time and attention to detail. I feel confident that I know how to work everything and I know my responsibilities and what to expect going forward. Thank you Jose!!
Thank you so much Courtney Ivory for making our first time home rental experience amazing! She went above and beyond for my husband and I & made everything go smoothly. I felt so bad because I was texting her all the time at crazy hours and she never took more than 30 minutes to reply back. I will definitely recommend her & Invitation Homes to all my friends and family. They do not disappoint !
Courtney Ivory was honestly the most helpful and open person I’ve ever worked with. She was patient and encouraging. She helped my family get into a beautiful home and has been more than welcoming. We are so excited to rent with Invitation Homes, especially because of Courtney and her friendly, professional service! Thank you so much, Courtney!
Lynn Miller helped me every step of the way with helping me find a home for me and my family she was courteous and went above and beyond and guided me through each step she answered every question no matter time or day she stayed on top of every step so I wouldn’t miss a beat I can’t thank her enough I would recommend anyone looking for a home to seek her assistance they will not be disappointed Custoomer Service was top notch can’t thank her enough
Just rented a home through invitation homes and the process was quick and easy! I especially appreciated how much Lynn walked us through each step to get it. With the market being what it is, we had applied for a few houses and never heard anything back. With invitation homes, once you apply they pull the home from their site as they work with you. We have had a couple of maintenance issues since we moved in (all normal, everyday issues) and they have had some come out quickly and get the job done. I would highly recommend checking out their homes for a worry free process!
I was nervous about making the big move from California to Nevada. Since our first encounter my agent Courtney Ivory has been so helpful & reassuring, from helping me with the application process all the way to signing the lease for my new home. She was available & willing to help every step of the way. Courtney is very professional, respectful & she responds immediately. She handled all my question & concerns I really enjoyed working with her & would definitely recommend her & Invitation Homes in any search for a home. 10/10
Wow wow wow !!! Is all I have to say about my very quick great experience with invitation homes and my leasing agent Fernanda Kriese! It was like a friend helping me along the way. She is absolutely amazing this is my first home for my son and I and I have to say she and invitation homes are highly recommended!!! Definitely consider them as your first option to lease or own. It’s like Family helping you !!
My experience with this company has been great from the moment I decided to look at one of their beautiful homes. I was able to take a self-guided tour at my convenience and apply for the home online, making it all pretty seamless. The leasing agent who helped me, Courtney Ivory was awesome and a true pleasure to work with. She was incredibly responsive and was with me every step of the way. She made the stressful moving process, stress-free and my fiancee and I couldnt be more grateful! 😊
Aaron Padilla was fast and efficient. After going through two garbage disposals since 2016. I finally got an upgraded one. Excellent Vendor. I appreciate excellent and efficient service. Thank you Aaron!
Aaron PadillaHe fixed everything that he found was broken and gave an answer to every question we had. Good service!Courtney IvoryWe also loved working with the leasing agent Courtney Ivory. She was pleasant the entire time even though we made many request that required editing the lease she did not hesitate to help all with a great attitude. She also went the extra mile and helped us while over the weekends while the office was closed. All in all Courtney made a very stressful and time sensitive move much easier we are truly grateful to Invitation Homes and Courtney.
Jose Silva came to my residence for a final walk through, he was extremely courteous, knowledgeable and provided outstanding service. Wish there could be more people like him to help out. He was very informative and answered all my incessant questions. Thank you so much Jose.
Aaron Padilla, was very pleasant and explained the process of the orientation. Invitation Homes agents Courtney and Lisa haven been wonderful to work with. I would really recommend anyone that is looking for a home to use this company. Both agents answered all the questions and saw the process through all the way. Thank you
Aaron PadillaAaron was extremely courteous and helpful. He was on time and efficient. He went above and beyond the services we requested. He observed our front door lock was broken and even repaired that too! Very pleased. Thank You Aaron.
I had the best experience with Invitation Homes because Lynn Miller was very informative, patient, and understanding throughout the whole rental experience. She addressed allmy issues, gave solutions, and met my move in dates and special requests with ease. I highly recommend her expertise and Invitation Homes if you are looking for a rental property.
I wanted to take the time to highlight my experience with Invitation homes and Courtney, our leasing agent. As an active duty military family moving from out of state, Courtney eased all of our worries and stressors with her professionalism, timely manner and ability to get things done. Even with a 3 hour time zone gap, she was available at any hour of the day and assisted us with answering any questions, confusion or ultimate setbacks. We previously were trying to go through another agency that fell through, and were overwhelmed at starting over fresh but Courtney made the process so easy from 2,700 miles away and we are so thankful for that. I highly recommend working with Invitation Homes. More specifically if you have the pleasure of working with Courtney, youre in the right hands.
Lynn Miller was very helpful and patient with us during the move-in process. She answered all of our questions and was very professional. Her quick responses to any questions I had was what stood out to me. Being able to have constant and reliable communication during this process made things happen quickly and smoothly. The whole process from the application up to moving in and after move in was very quick and and easy. Lynn helped us every step of the way. Overall great experience! I would highly recommend future renters to take advantage of what invitation homes has to offer.
Lynn made our move in process enjoyable! Super responsive, answered all questions. She went above and beyond for our family. We really appreciate the experience we have received thus far!
BE CAREFUL RENTERSThis company manipulates their employees to get the tenants to leave 5 star reviews by telling them they get a raise if a certain number of 5 star reviews are left with their first and last name in the review. I left the 5 star review because I didnt want to stand in the way of someones raise, but this company has been increasingly difficult to deal with so I have to tell the truth 😑 renting isnt always easy but this place has been more frustrating than I have the tolerance for. I have a long list of items I could complain about but thats neither here nor there. The point is, after dealing with Invitation Homes I will never again after this lease is over. Everyone has their own experiences and possibly some are great, but unfortunately mine was not.
Ms.Lynn Miller was AMAZING! She helped us throughout the whole process and was very responsive! We appreciate everything she did for us! Definitely the best agent we went through by far! Appreciate you if you ever see this!
Aaron Padilla was at my home and did a great job getting all my work done.
I feel like this is the best place to rent from. We’ve had 2 move ins and Lisa has been amazing. Lisa Has made our transition from Miami to Vegas a breeze. She’s there for any questions you got at any time. I recommend Lisa if you guys are gonna go with invitation homes.
Courtney Love was the best moving experience I have ever had. No complaints what so ever, she was responsive, professional and so helpful. People like her are hard to find and hard to replace
Aaron Padilla from Invitations Homes was awesome! Very courteous and professional, thank you for your help!!!
Aaron Padilla have been so amazing and made us feel very comfortable. Thank you for all of your help and all that you do. God bless and be safe.
Lynn Miller has a lot of patience and did great getting us into the house we were looking for. She was on top of all of our needs, even when over bearing. Recommend her help to anyone looking for a home in the area.Aaron Padilla was great help in inspecting our new home. Did not miss anything as was very informative. This is a man you would want to inspect your house.
Jose Silva was amazing! Showed up exactly when he said he would, was very knowledgeable and willing to explain further when asked. I can’t not express enough how wonderful he was to work with.
Daniel came to do our pre move out walk through, on 8/16 he was very professional and nice. Liked that we kept the house in great order. I appreciate he had no issue with wearing shoe coverings inside the house. Lisa
Casey F., (Superintendent) that did my pre-move out inspection was very professional, friendly, knowledgeable and gave me answered all of my questions. You will be very pleased to interact with him if you get him and I would recommend that you leave a positive comment about him also, when he does your inspection. Thanks Casey!!!
Tried to rent a house with this company. Spoke with a local rep I assume who was helpful at first until we had any questions about the property. We were told to just sign up for a (paid) account and apply. Asked my questions again and we were ignored. That very evening the house was gone…yet they really wanted our money to sign up and apply when the house clearly wasn’t available. Not an honest company and just wants you to pay $200+ to apply when they can see it’s obviously a waste of money and time.
Courtney helped us through the whole process! She was so polite and timely, and answered all of our questions! We moved out of state and felt supported through the whole rental process! Very grateful how easy everything was!
Benito Sanchez did a great job today, resolved issues we were experiencing for quite awhile in a matter of seconds. Great hard working technician. I would recommend him every time we have issues
Aaron PadillaHe did a very job.I recommend him to to anyoneThank youJob well done
Aaron Padilla was very friendly and pleasant. He went through my orientation smoothly and effectively. He gave me a virtual tour as was unable to view the house physically. He was very patient with touring me around to see every part of our new home. Thank you Aaron.
Jose Silva was a great orientation inspector. The process has been really easy to secure a house and get all the information we need to have a swift and easy move. Jose helped us with understanding everything in our house and answered all of our questions regarding specifics and local questions as well. This has been a very easy and smooth process thanks to this amazing staff. Smart features in the house are a huge plus as well.
Aaron Padilla was excellent. Very pleasant and professional. The quality of his work was great and he performed the task quickly and efficiently.
Aaron Padilla was on time. He was knowledgeable and quick with the repair that he maintenanced. He was friendly and very attentive. Very good worker would recommend him any time.
Courtney was amazing! This was our first time renting a house so we were very unsure what the process would be like but thankfully after asking almost every question possible, she made it much more exciting and easy! She was also very informative and professional which i enjoyed. Also her replies were quite instant which was very refreshing after not being able to contact multiple leasing agents with other property management’s! Overall great experience! Only downside was the washer and drying not being included but that was relayed to us when we got approved so it wasn’t anything last minute! Thank you again Courtney!
My family and I had a great moving experience with invitation homes! It couldn’t have happen if we didn’t have Lynn, our leasing agent helping us out every step of the way. We found a beautiful home and moved in quickly once we toured it. 10/10 recommend. Thank you so much!
Aaron padillaThankyou good service very friendly
I was going through Invitations Homes and Courtney Ivory was Assisting me with my new home. She was very helpful every step of the way I would Recommend this Property management for anyone. They are really nice and they move fast.
Benito Sanchez came by and did an excellent job on providing maintenance for our home. We have been with Invitation Homes for almost 8 years and he is great at what he does. Thanks Benito!
Casey Foltz a superintendent from invitation homes just did a pre-exit inspection at our invitation home since we’re moving soon. Casey arrived in time for our appointment. He was very clear in explaining the process and recommendations. Very professional and knowledgeable about his work. Thank you
Aaron padilla was great and quick with his service, highly recommended!
My family and I had relocated from FL to NV (Las Vegas) and thanks to Invitation homes we were able to find a home within 5 days of arriving. My leasing agent Lisa Gibson was amazing, always answered, always responded and followed-up. Upon move in we ran into a few items that made the move in difficult but thanks to Kaylyn Losh, Nick Lopez, Ruben and David from their maintenance department my home is now perfect. The staff that I dealt with were very professional, understanding, knowledgeable, caring and very attentive to my needs. I couldnt be happier with my home and my experience. I would recommend anyone to rent from Invitation homes.
Aaron Padilla is extremely professional and very good with dogs! Very nice and did a quick job! ☺️
My move in was AMAZING!! Fernanda Kriese was my leasing agent and she is awesome 👌 👏🏾 she always was very helpful and responsive, the company all around is amazing always here to answer any questions I had. Thank you Invitation Homes 🏡
Aaron Padilla from invitation homes was nice he called as I requested and came and handles everything in a timely matter and he smelled really good! I don’t like certain smells lol overall im satisfied with the service he provided
Aaron Padilla did an excellent job replacing out smoke alarms and installing a carbon dioxide monitor. He was quick and professional. Thanks Aaron!
Aaron Padilla and Beneto Salazar gave amazing customer service. They were very informative about my problem and fixed it fast and efficient. Thanks to them both for great service.
Aaron Padilla was great, he explained everything and was nice and friendly!
Aaron Padilla waa our technician for fixing our kitchen sink. He was very friendly and completely the work at an nice amount of time. I.would recommend him to anyone. Thanks again Aaron Padilla
Jose Silva he was very awesome and perfessional very easy to work with
Aaron Padilla did an excellent job incognito my toilet and sink. Thank you so much.
My entire experience with Invitations homes has been amazing. & my move out inspection with Kevin Morris was the ideal ending to this great experience!
Aaron Padilla did a awesome job! After having our faucet and garbage disposal broken for a few months we put a order in and he came out and fixed our issues in less than a hour! Thank you so much!
Finding a good home in Vegas was not easy, especially with multiple animals. Once I found Invitation Homes, the process was incredibly easy and virtually pain-free. The application process was smooth and we were assisted by our leasing agent, Courtney Ivory, the entire time. Courtney would keep us up to date via text at all times so we knew when to check our emails for important information, look out for calls, and helped us navigate setting everything up from across the country, which is no easy feat! Very thankful to this company for not only helping us find our new home, but for being so accountable on the journey there.
Aaron Padilla was awesome he helped me out and got my disposal working . His attitude was amazing and he was very nice and friendly.
I had relocate quickly to from the east coast to the Las Vegas area for a job. Finding a place to live whilst on the tail-end of the pandemic was a stressful situation.Luckily I was able to work with Ms. Courtney Ivory as a leasing agent for Invitation Homes. She made the process so easy and convenient that it took a bit of the stress off. All paperwork such as filling application forms, uploading documents, and making payments/deposits are all online through their portal so it can be done when its convenient for you. She communicated well, answered any questions I had via text even at odd hours (time zone difference), and kept me up-to-date on where we were on the process. She managed expectations by letting me know what charges I could expect, when the home will be ready, and followed up once I was moved in. It was great working with her.The only issue I had during the entire process was the condition of the house during move-in. While in a quick glance it would seem everything was up to par, a close look at the carpet we noticed a lot of pet hair/stains, it smelled of pets and a few things could have been cleaned a bit better. We spent a better part of 2 days cleaning the kitchen and doing multiple passes w/ the vacuum throughout the house. We could have probably avoided this since they do a pre-move in inspection but I was unable to attend since I was driving cross-country and had to settle for a phone meeting instead.I did address this when Courtney followed up. She was able to put a service request in to hopefully get the carpet professionally cleaned, and take it up the chain to get it processed quickly. I would have dropped the rating to a lower grade but the level of customer service warranted the 5 stars.Update: 6/9/21After addressing the move-in condition, Invitation Homes was quick to rectify the situation. Within 2 days of notification, I got maintenance to contact me to schedule an appointment to get professional cleaners to steam clean and sanitize the carpets. The company they hired did an awesome job and definitely made a difference in the quality of the home. Would definitely recommend Invitation Homes to anyone looking to rent in the Las Vegas area.
Aaron PadillaAaron came out to do my move in orientation and was very professional and informative. Kudos Invitation Homes and Aaron Padilla.
Lynn Miller was an amazing person to work with! Lynn was very professional, helpful and resourceful, she helped me every step of the way from the application process to the approval and beyond ! Very impressed with their services customer service and property management so far . New tenant very happy! Thanks Lynn and Invitation Homes
Aaron Padilla was very friendly, responsible and knowledgeable.I will definitely ask for him again. Thank you for taking care of my concerns.
When Casey Foltz came out to do our Pre move out inspection he was awesome! He was extremely polite and helpful. Also was very helpful with any questions or concerns that we had. Very nice experience. Thanks!!!
Aaron Padilla was our technician. He did an amazing job fixing our stove and microwave. He was very professional and had excellent work ethic. Thank you Aaron for your hard work!
Had a great experience renting a home through Invitation homes! The process was completely virtual, super easy, and I am now renting a house without ever seeing anyone in person! Their properties have digital locks, they send you a code and you can tour properties at any time of your convenience! I was helped by a leasing agent named Courtney Ivory, she was super responsive by text and phone and made the process of renting a breeze! I would highly recommend using Invitation homes for your next home rental!
Jose SilvaJose was very nice and helpful with all questions I had about the home and repairsCourtney was also fantastic! She was very responsive with every question I had about the application and move in process no matter the day of the week! I really appreciated Courtney’s helpfulness and patience’
I recently renewed my lease for a fourth year with Invitation Homes. They provide reliable maintenance services (very important to me) and a responsive support team that answers phone and email requests promptly. I am satisfied with their service and would recommend them to friends and family. Thank you Stacey Parker for your help renewing my lease this year - Bryan
Aaron Padilla, was great listened to all my concerns and issues. He was very informative!!! Thank Aaron
Kevin Morris was awesome. He was able to do the estimation very fast and get me on my way for the day I wish he could estimate all my homes.
Lynn Miller is the best!!! She went out of her way to make me feel comfortable and she expedited the entire process..
We have had a great experience with Lynn at Invitation Homes! She has been super helpful and informative throughout the entire rental process! She was always there to help and answer any questions we had, at any time. Definitely recommend her as your leasing agent!
Aaron Padilla was great, quick and professional!! He even waited for me to get off work and without a blink, fixed my dishwasher! Thank you.
Aaron Padilla came to my house for maintenance, he was fast, efficient, and professional. I appreciate the service would def recommend
Aaron padilla is super professional, he came to my house and and fixed my water sprinkler system and made sure it worked. He fixed my attic trim from the last guy that broke it all to hell. Aaron is super friendly and very polite and takes pride in his work. Thank you Aaron for fixing everything promptly and correctly.Thank you the holguin residence
I love the way this company works! Great service very responsive. Especially Courtney Ivory she was very responsive and extremely helpful! Thank you again
Aaron Padilla was great he fixed our issue very promptly. I appreciate the excellent service.
Aaron Padilla was very professional and friendly. He did a great job fixing my sink QUICK!
Vinito Sanchez did a very professional and proficient job. I am happy with HIS service!!
Aaron Padilla was very Polite, on time and very friendly. He asked me questions and fixed everything in a timely manner. We need more works like him.
Aaron Padilla, he was amazing and was super fast. He fixed the problem and was very nice. I would request him to comeBack if I need something else fixed.
Arron Padilla was very great and helpful. Thanks for send Aaron. Great work!!
Jose silvaJose was very helpful and I felt like he definitely had my best interests at heart, and really wanted to make this transition as easy on me as possible.He was very professional and knowledgeable.Thank You!
I have had the best experience with my most recent move! We just moved from an apartment to a house and it has been the smoothest transition we have ever had. From doing the initial walk through to signing the paperwork, everything moved very quick! Our realtor Lynn Miller was absolutely fantastic. She answered every and all questions we had and she answered them quickly too! We are so grateful to her professionalism and her hard work!Thank you for making this move a little easier, Lynn!
Courtney Ivory was fantastic she responded quickly made the process so simple and has even checked in with me to make sure everything was great with my new house..
Casey F. Was awesome and very knowledgeable and helpful. Awesome service and dude
Lynn Miller was was awesome and a pleasure to work with from start to finish. Answered any questions we had in a timely fashion and without hesitation. Great customer service! Thank you for making the process so easy.
Daniel S. Did a wonderful job explaining everything I needed to know and answering my questions. Thank you for your help!
Thank you very much for your service today. Mr. Aaron Padilla came and completed everything I needed done today that was wrong in my house. Great Job
Jose Silva! Thanks for your help in our rental departure. Smooth process so far!
I would like to thank Ms. Courtney Ivory for all your help. Your constant communication made this possible. Truly greatful. Thank you
Courtney Ivory has provided outstanding service from start to finish. She provided us with relevant information for every step in the process and answered all of our questions in a timely manner. Her level of professionalism has been exceptional. Thank you, Courtney for making this process go so smoothly.
Jose Silva was great at advising me on what to do to help clean and fix since I will be moving. Very polite and knowledgeable.
Lynn Miller was super responsive and helpful as we were house hunting in Las Vegas for our rental home. She was flexible as we changed viewing times to meet our needs, and was able to get our paperwork accomplished so we could move in ASAP!
Courtney assisted me from the self-guided tour through the entire process. She was ultra-responsive, extremely professional and always friendly. Phil conducted my orientation and was great as well. I would definitely recommend Invitation Homes. If property management is even half as good as Courtney, leasing from Invitation Homes will be a pleasure!
AAron Padilla came to fix out toilet seat and was very respectful, efficient, and did a great job with fixing our seat.
Aaron Padilla, great service! Very professional and help us fix our dryer
I am relocating from California to Henderson Nv.I worked with Lynn Miller for the move in process.She always returned my calls, text and questions.She had great business mannerisms and was politeIn reassuring me on the process. Thanks Lynn!!!!
The worker Aaron Padilla was very professional and pleasant to deal with. He did a great job, went beyond what was expected of him.
Jose Silva he was a wonderful person. Walked me through every detail of what I need to do for my move it. He was efficient and knowledgeable. Couldn’t ask for a better Superintendent. Very please with my walk through.