Kevin did not do his job!!! I called @430 to ask if I needed to make an appointment to get my radiator fluid topped off, his response was we close at 6 and its free. I got there he tried to charge me for antifreeze only after I asked him why he only checked the oil and windshield fluids when I came for antifreeze. He said let me give you this Fluid because Im trying to get up out of here (it was about 545 pm) after thinking that was over he then said it was too hot to twist the top off and insisted I get out the car so he could show me, once I got out with flip flops open toe he was able to twist the top with no problem he then said you dont need Fluid I said its under the minimum he finally did a quick squirt and proceeded to close my hood but before he did I was able to get a quick video. Jiffy Lube on Sahara and Eastern in Vegas!!!!
I arrived about 1pm or so, on a lunch break from work, hoping to get a quick oil change for my truck. I drove in with two employees clearly standing in the bay. One comes out to greet me and asks if I could come back later as they were at lunch...ironically enough. Now that I know my lunch break is the same as theirs Ill have to go elsewhere for the service.
I’m from out of town on a road trip and I thought I needed an oil change due to the mileage I had driven so decided to stop in. Billy and Frankie were not only kind and welcoming but they even told me an oil change was unnecessary and I should be fine until I make it back home to Seattle. They checked my fluids and sent me off free of charge. Their honesty, integrity and exceptional customer service is quite possibly the best I’ve had. These dudes are awesome!
Always quick and very nice customer service.
I was in and out in 15 minutes, awesome 5 star service !!!
Got an oil change for my Camaro and was taken care of by Jesus. He was very professional and efficient.
Jesus, Jose and Peter, they’re very awesome I didn’t wait that long to get my oil change I definitely recommend and I will come back to get my oil change again
My oil change only took about 10 mins. The employees were very nice and me feel comfortable. Billy was awesome! He made me feel kind my car was in good hands.
In and out quick service. Asked them to check all fluid levels which they did and topped off what was low. Appreciate you guys
They were great, friendly and efficient. Thanks Jesus S and Kevin B
Such patient young men .. I was an older woman, it was crying quietly hysterical, who didnt know anything about the vehicle she was driving as far as fluids and or the essentials of this is it..ot to ment
Loved Juans and his teams service I was in and out . Since buying my car I have come to Jiffy Lube for.my services.
The service was amazing! Very polite and honest staff. The guys working there took care of business! Great job guys, I will be back here regularly.
Frankie and Billy are awesome and did an exceptional job. Fast, great service, I highly recommend this Jiffy Lube!
The 2 guys that helped me were awesome. Explained everything and told me the price upfront. Afterwards, they made sure my oil light was off before driving off. I really appreciated this because other places I have been leave it on.
Absolutely not okay employees. Main employee trying to make intimidating eyes. Unnecessary for an oil change.
Quick and easy for me to get in and out!!! Very courteous!!
Quick and efficient service. Oil change in and out took 15 minutes or less. Professional and friendly staff.
Go in for service on September 22 2021Keith tells me that the system is down and they can’t do any oil changes so I called all the others jiffylubes and there system is running just fine so I watch Keith turn down five people he’s just lazy and don’t want to work !
I went yesterday for an oil change. They ripped me off because they supposedly only had the premium synthetic oil. Then they said they’d email me a receipt and never did. Now my check engine light is on, I’ve tried to call all morning and no one answers the phone. Shady and unprofessional
Had my own oil and they charge $45 ... where they do that at .. not going back to them..
My car has loud acceleration after getting my oil changed here
Great service, a family environment, an very interested in more servicess 👍😎
For last two years they do supper job oil change and all trust and I send friend s
Extremely fast, professional, and efficient team. I was in and out very quickly for an oil change and they checked all my fluids and tire pressure 👌
Nice Jiffy Lube location with fast, knowledgeable service members. My oil changes here never take more than 15 minutes tops. You can catch them completely empty at times which means you get done in 10 minutes or less.
Myhomespot for Las Vegas always comes through with the best service and my car is loving it there great job everyone. Love this Place!!!
Quick and very friendly service!
I was not feeling good about my new vw convertible beetle in after reading some bad reciews....HOWEVER I was very impressed with the professionalism and care they took. I expressed my concerns and they made sure to put me at ease. I highly recommend this place. Will made sure to show me the old dirty filter...and Billy was great! Thank you guys.
Very nicestaff. Really quick and efficient service. Can comfortably stay in the car.
Oil Change in a JiffyGood service.
I and a close friend of mine went to get an oil change for her car and had a super great experience at this location. We arrived on a Sunday morning early. First in line. My friend needed an oil change for her Mercedes CLK 320. The assistant manger came out and inquired what she needed and he told to us what it would cost and how log it would take. We decided to wait outside, during the service. Within minutes he inform my friend that she needed an oil cap because hers was missing. So we went to take a closer look and when we got to the car the manager then showed us the area where the cap should be, he then proceeded to educate us on the car, my friend just bought it and she knew nothing about it. He made a few suggestions about filters and actually showed us the car filters (which were dirty) and explained some other vital tips on how to maintain the car, which I was extremely grateful to know, because I too have the exact same car, but a 350 model. I will be taking my car to these guys next time, they were so honest and effective. Thanks guys for the maintenance lesson on car engines.
I thought the gentleman there were very rude and and really didnt inform me what they truly were going to do but I had to get on the road
Great service, absolutely no wait. No upsell! Will return when service is needed.
Everytime I come to get my annual check up nothing but quality,professional, and courteous people thru out been with jiffy awhile and have no plan goin else where thx! Since moving to Vegas Sahara & Eastern is my spot😉
Happy honest friendly proffesionals, been going there for 30 yrs for all my vehicles and all my sports cars. Both Corvettes and both 300zxs. Those guys are the greatest
Service was amazing. It was Hanakuh and Daniel took care of me. I loved him for that.
Stopped by today with a new headlight for my Jeep and asked if they would be able to change it out for me. The service manager greeted me and asked me to pop my hood, took him only a handful of mins to get it changed out. There is a trap door and latches to get into to change the bulb out and he scraped up his hands and was bleeding when he finished and then didn’t charge me a thing! It was a really awesome experience! Thank you so much!
Wasnt there for Jiffy Lube services I went there to meet up with one of their mechanics to do a side job on my truck and I have to say he is a nicest honest mechanic Ive ever dealt with which means that I will use Jiffy Lube services in the future even though they charge more than other oil change places
Awesome service. Very fast.Will go back!
In N Out...without fries or burger 🍔
The team here is good, fast, and fair. I wish they carried more types of oil, but they found an oil for my car. They checked all the fluid levels, did a great job cleaning the windshield, reset the service notice on my dash, and changed the oil. My cost was about $80 plus tax. Done and paid and on my way 34 minutes after arrival, one car ahead of me. Place is clean and the waiting area cool.
Great service the techs were polite and worked very well together. Would definitely recommend this place for your oil changing needs
Good shop, didnt have my filter for my new car but had some plastic cover on the bottom dragging, they cut it off and didnt charge me.... Cool
Asked about oil change. Had all my own stuff. RIP off. 60$ to recycle my oil.Just did it myself and recycled the oil there for free.
I got to give the reps props for trying to upsell a simple oil change.However after supposedly having all my tires air filled, 30 minutes after my oil change my vehicles dashboard alerted me to a low air pressure in my rear tire. What was to be at 35 was down to 10! I had to quickly drive to the nearest tire shop to replace my tire. 😕
Ernie and Frank were very intelligent and very helpful with everything and got it done quickly. Must come here for a quick oil change
Poor service the lady told me $43.99 at first I told her I had a coupon then she said I needed special oil and after the $13 coupon it would be $70 for a mini van’!!!! Absolutely blasphemy
Friendly and nice. Detailed and quick. I would visit again.
I have been going to THIS store for over a year and a half. I drive a lot. I am there monthly. The manager, Frankie; is very trustworthy. Highly recommend his shop.
Oil change, checked everything under the hood, checked tires and put air if needed.
Ouick fast service
Fast, friendly and knowledgeable.
90$ oil change. Was about 20 minutes
These guy r the best!
I came in for a basic conventional oil change. David the guy at the front counter was great about explaining the advantages of a full synthetic oil change and how it really is not more expensive with the extra milage between changes. But it give me much longer engine life. Everyone was super friendly and very helpful. Thank you.
The crew that did our oil change were very prompt. They finished far sooner than I was prepaired for. They also ensured that our whole car was cared for (including the tires) which supprised me. Then they went way out of there way to make the job affordable and entertaining. Great no nonsense work ethic and excellent service. The BEST I have ever seen, this shop has my greatest recommendation!
The place was completely abandoned, they are not open at all. Do not go here, complete waste of time, had to go to the mechanic at the gas station next to this place. The building is a mess and run down, they need to update this location as closed.
This jiffy lube is by far the best one I’ve been to!!! The guys that work here are very polite courteous and quick and efficient with oil changes. With a handshake and a smile they will let you know of any and all pending problems that your vehicle may have. If I could give them six stars,I would...
Quick and easy! Make sure to go their website and print out a coupon!
David is hands down a LIFESAVER. Great customer service all around! So happy I stopped here!
Slowest Jiffy Lube on the entire Planet*.Just needed oil & air,, theyTried to haggle with me about prices for 20 minutes before doing any work with 5 cars waiting behind me
Ended up not going through the drive thru. The cars in front of me were having more done than 15 minutes.
I called a few times, they didnt bother to pick up the phone!!! Thats how much they appreciate business.
This business ALWAYS shows professionalism and quality in their work!
Super quick, friendly, and affordable
Good service and no long wait. Would have preferred more input from the staff as to what they did or what they may have seen as aress of conceen or if none express that.
Went for an oil change with a family member, got excellent service from a worker named David. Will definitely come back in the future.
I got great service from a worker there named David I had no trouble at all while I was there
Watched the tech putting my new oil filter and I noticed that they dont prefill the filter with oil. Ugh and I know the oil filter on my truck screws in from the bottom.
Fast and expert people who make sure that your car is in top shape.
Quick and easy.
Fast, efficient, friendly, following safety protocol and just all around awesome
Great team
Frankie and Brandon are amazing techs with great customer service, they always take care of my rides as if they were there own.
Unbeatable service! Pep boys quoted me $400 to literally change a light bulb. These guys didnt have my bulb in stock and said theyd change it as long as I picked it up. Great customer service! Thank you!!!
Visited here last year to get my RV oil change the guys took us right in and went right to work did such a great job and went above and beyond my expectations when youre three thousand miles from home its nice to be treated like a friend
Excellent, very fast, checked tire for correct air. did not try to up sale i recommend this place
Charged me outrageous fee for oil change and didnt even reset my oil light
Frankie and his team are friendly, professional and knowledgeable. They did a great job flushing the radiator and changing the oil on our truck. This was our first time at Jiffy Lube and we were pleasantly surprised.
The entire crew was professional and knowledgable.Their not on commission, and didnt do any repairs that where not needed.
Used but one get one coupon for wipers. Refused $80 oil change. Too expensive. Great customer service.
Went in for my basic oil change. 1st time here, since moving to this City. Quick Service (10mins), Gave me my discount, without showing my coupon, no lines to wait, on Sunday. Will definitely be back! I like this shop! Quick & easy!!
Just makes sure you get a quote for the correct oil...other wise quick service :)
Over 50$ for an oil change is ridiculous
Nothing special received an oil change they seem to lack on providing their full services of vacuuming out ur vehicle and the other stuff they suppose to do that ends up on ur receipt stating theyve done it Or even topping off ur other fluids.. Glad I used a coupon so price was greatly reduced.
They do all of my oil changes, awesome people and great prices. Definitely earned my business, thanks.
Always good and fast.
I AM BEYOND DISPLEASED with the recent service I have received at my neighborhood Jiffy Lube. I took my car in this recent Friday for an oil change. I drive a 2015 Volkswagen Jetta and it requires the synthetic oil every 10,000 miles. My car currently has 20,000 miles and prior to my recent visit, my car was in PERFECT WORKING ORDER. The general store manager was the one that serviced my car and told parents (who picked up my car) that the oil was changed and that EVERYTHING went well. When my car made it home, it leaked a significant amount of oil, a blue liquid, and water. THIS DID NOT HAPPEN before my visit with Jiffy Lube. I took my car back the next day and the general store manager who had initially serviced my car, spent approximately an hour working on it. She then notified us that NOTHING could be done and to come back so that another manager could look at it. We then came back, this morning and the general manager who was working with us, was off that day. The other manager did not know what to do, and told us that that we were going to have to take the car to the dealer and start a claim with Jiffy Lube. He also took on a sarcastic tone as he was explaining everything! I then immediately asked to speak to the general manager. When we spoke THIS WAS THE FIRST TIME, I was told what was even WRONG with my car! She told me that during the oil change, the oil plug was over tightened and that now that piece needed to be replaced. Why this was told to me until Sunday, speaks of the lack of professionalism this store handles their clients with. I am now inconvenienced SINCE I CANNOT MOVE MY CAR whatsoever. I will also have to take time off work to get it back to this location. This is completely unacceptable.
Great service
Service was fast> Good customer service
Customer service was very helpful. Gave me a rundown of when my vehicle should be serviced. However Im rating this based on price. $80 for a oil change? Wont be coming back here, probably.
$80 to expensive just to change the oil, corolla 2004!
Great place
Extremely honest people - they wont take more money from you than needed by reccomend stuff you dont need. Youre in good hands
This shop is very efficent and they offer great service. Thank you Daniel and Brian. I will be back!
I did a full synthetic oil change on my Chrysler 300 they did a full service and they were price match in other places including the dealership I love it
Very quick and I used online coupon