Horrible Experience- everything from the house cleaner who arrived to the manager Jose! Avoid if you want a clean home in a timely manner.House cleaner arrived, spent 3 hours in my (>1700 sq foot) home dusting with a swifter and vacuumed one room. During the vacuum she managed to unravel the carpet- about three inches in the center of the room. She completely disregarded the check list Always Ready provided for their guaranteed- general cleaning of the house including appliances, vacuuming, cleaning bathroom ect.Called and talked with Jose to come up with a solution. To make up for the sub-par clean they offered another house cleaner to come 24 hours later to fix- not acceptable due to timing on my part. For the carpet Jose said he would be in contact with the the following day. I HAD TO CALL HIM MULTIPE TIMES, he did answer the phone (the least he could do), no real time set, just I will text you 20 minutes before I get there. He came out at 4:50. He said he knew a guy who could fix it- I got quotes from licensed carpet repair companies already. The other companies could be schedule within the next few days, Jose had no timeline with when the repairs could take place. Reiterating that if it would repaired by a company who fit the timeline, he would not reimburse me.For all this trouble he also offered me a free hour if I wanted to pay for a two hour supervisor cleaning... no thank you.
I just want to thank Ashleigh, Chelsey, and Courtney for the excellent service they did. It was above amazing, they cleaned every crack, corner, and appliance inside and out. Every inch of our house was cleaned to perfection even dirt and stains that had existed for over 5 years. I highly recommend their services. I wish i could fly them out to wherever Im at for future services. Also, along with their great work, was their great personalities, and politeness.
Awesome value for the move-out cleaning! Property management company was very pleased with the service and the 24-hour guarantee is wonderful to assure peace of mind! Great job, thank you!!
Love this place! Their team is always professional and no surprises with employees. I come home to a clean house that looks and smells amazing. I trust them in my home when I am not there (we have cameras lol). They even have called 2 times to check in and ask how the work looked and if we were satisfied. We have only used them for 6 months. And the pricing is so affordable. I have tried to price match and it’s just not out there.
I appreciate how Mattelene cleans what I ask each time she works in my home. My house is much nicer due to her efforts!
So happy to find Always Ready Cleaning!! Jose was patient in answering all of my questions and so accommodating regarding scheduling; Christina was not only thorough and efficient, she was extremely kind and thoughtful. Looking forward toseeing her weekly!! Thank you Christina!!
House cleaning she was a hard worker.Felt comfortable with her in our home.
On 10/15/2018 I used this company for a recurring monthly cleaning service. I have had issues in the past where items that I have paid for where not completed. After I complain, they rectify the issue on the next month. This is by far not the first time. I let it side on two separate occasions; however, this third time I paid an extra $70 for the refrigerator and stove only to come home to a completely unclean refrigerator and stove. I took numerous pictures, and called the next morning. The rude gentleman on the phone tells me I will not be getting a refund, and the services were completed. I asked if he wanted to see the pictures because clearly the refrigerator and stove were not cleaned, and he didnt reply. I sent over the pictures via text message, and have not received a response. This is completely unacceptable, and will not be tolerated. I want a complete refund. The services are shabby. They consistently arrive late, dont complete paid services, yet charge the card prior to leaving the property. The lady is more interested in playing with the dogs then doing the job I paid for.
Horrible business! They came in and basically trashed my house from floors, counters, appliances etc were all covered in a chemical that ruined my stainless steel. They even coated our kitchen knives with chemicals. My wife and i took several hours re cleaning the entire house. While having the tile and grout cleaned they drug the hose from machine through the house rubbing the baseboards and damaging them. While cleaning tile they got chemicals all over the bottom of my stainless steel appliances causing them to rust! Then they left puddles of water everywhere causing the paint to start peeling from baseboards as well. They also stained the concrete on the walkway to the front door with the chemicals. When i got home several hours later the house smelt HORRIBLE! I could go on with other issues but I think you get the clue. So I contacted the owner and was told they guarantee their work for 24 hours. He came and my wife went over all the issues. He said he takes full responsibility and will have it all fixed. I sent him 15+ pictures of all the issues as well. He said he’d contact me the next day. Never heard from him. Then i get a notification that they fully charged my card that i never authorized to use especially considering all these issues. I try to call and of course no answer and no call back. I call 2 business days later and finally get him on the phone and basically tell him i don’t want them in my house again and to refund my money for at least the tile/grout cleaning. After he has to call the tile guy he finally agreed to refund for that part. Which by the way i had already disputed the charge with my credit card. So in summary i DO NOT recommend this company to anyone.
Julie and Christina were wonderful. You guys are very fortunate to have them. They made my home sparkle.
I started using Always Ready a while ago, not sure how long ago, but it’s been a while.I absolutely love their cleaning! We had our first girl who did an amazing job, but unfortunately she is no longer with the company.We now have two new girls, in which I have not met yet, but I will. And they did a fantastic job when they were here for the first time!I would recommend this company to anyone who needs this service!!
I just had a “move in” cleaning done. Kenya and Kivvette were here right on time and went straight to work on what I thought could take all day. The ladies were very thorough, pointed out any trouble spots, and had me check each room before they left. Everything looks great, the whole house smells clean and fresh, and I feel good knowing that the movers will be moving my things into a very clean home in the morning. Thank you!
Kenya and Kivvette were wonderful!! So sweet, professional, and efficient! I am fairly picky... they were thorough and attentive to details. The admin side are also right on top of everything (Thank you Erin and Jose too!)
Julie did a great job! Very professional and very kind! 5 star for julie and the company!
This is the 2nd time I used Always Ready Cleaning. To no surprise JOSIE showed up on time with a smile and ready to clean. JOSIE was an absolute professional, she got started right away. I prepared a list, I just moved into a new place. I had not unpacked a thing, literally. JOSIE cleaned everything on my list. Which gave me the freedom to want to unpack with confidence. Thanks again JOISE.
Needed one time job right away, Always Ready sent Christina over to clean shortly. I couldnt be more delighted. She vacuumed, cleaned and polished faster than anyone Ive ever seen, and its beautiful!
Christina came out and did a very good job. She is nice, polite and works very hard. I have 1950 square foot home and she did all I asked within the 4 hour time period. My husband and I are very pleased . Thanks Christinia.
Awesome service! They were able to send us someone the very next day!!!Danica was amazing! She worked her tail off and did a wonderful job! She went above and beyond our expectations and she was very friendly and professional! We will request her again!I highly recommend this company and Danica specifically!
Just got my carpets cleaned and they look great! I have children so my carpets were in need of a cleaning. Mike was on time and did a very thorough job! Great company
Ive heard great things about this company so I decided to give them a try. Since my first conversation while making my appointment with Jan, I felt the professionalism and dedication to their customers right away! I went home from a long day at work to find my house amazingly clean! As I walked in and smelled the clean fragrance, I felt a great relief!. My floors, kitchen, bathrooms, bedrooms looked great! even my blinds were completely dusted and cleaned. I was not disappointed at all and I would definitely refer Always Ready Cleaning to anyone in need of having their homes cleaned. I cannot wait to make my next appointment, they truly met my expectations!.
This was the best service ever!!! Kenya and Kivvette were absolutely amazing. They were very professional and they were so kind! I could not have had a better cleaning service.
Kenya & Kivvette were amazing! We absolutely LOVED the service and are excited about having them each month come to our home. Amazing
I have used Always Ready cleaning several times before, had a few issues but decided to give it another try for a new home we purchased and to clean old home. I called and they quoted me an hourly rate and said they could be there the day I wanted. I called back a short while later to book the appointment only to be told I would have to pay travel time and more additional fees. I explained I was a regular customer and they were less than accommodating. So guess what they lost out and I hired an amazing cleaning company who gave me a better price and are extremely professional. You have lost a regular customer. I will never go back to using you EVER!
I am very pleased with the service we are receiving from Always Ready Cleaning. I used Always Ready Cleaning to do a one time cleaning of my rental property in Nov 2016. I scheduled it short notice and was happy they were able to accommodate. I decided later that month to try them out at my personal home and have been so happy ever since! They are always accommodating when I need to change my service day and it is such a relief to come home to a clean home! No regrets yet on hiring this company!
I left word with the roommate not to have them do our bedrooms and do the rest the house, they were so thorough that the manager called to check and make sure that these were my instructions. I really liked that. I will be using them again.
April did an amazing job cleaning our house yesterday. We are moving out of our house and she went in to cleaning everything. We are super happy with the outcome and definitely will use this service again when we get our new house. Thank you so much April and to Jose who made sure everything was good and to make sure we were really happy with it.
The Always ready cleaning crew always does fantastic job cleaning my home. I have a lot of white counter tops and glass in my house it’s always spotless after Josie have spent a few hours at my place. I highly recommend this crew and company. Thank you always ready cleaning
I hired Always Ready Cleaning for a move out service.Kenya and Kivvette arrived early with smiles and positive attitudes. They were very professional. They took their time in each room. When they were done, the house smelled fresh and everything sparkled. I was very pleased with the service. I highly recommend them.Thank you Kenya and Kivvette.Mrs Washington
We are so grateful for the job Kayla and Kivvette did in our home yesterday. They took their time and helped a tired mom of 3 feel complete. Having a deep cleaned home right before school starts is such a relief. Thank you for a well cleaned home and being so professional.
Kenya and Kivvette did a great job on my house! Very professional and this was my first time using the service! I will definitely ask for them again in the future.
Fast, quality service with a positive attitude. Very helpful, open to what you want specifically and overall good customer service. We had Luz as our cleaning service professional and she was great!.
Wow what a great job by Toya and Angie! Fast efficient hard-working great girls with great attitudes loved having them my house looks amazing!
Very easy to work with. Friendly. Very nice work and looks far better than ever. Hats off to Kenya Kivvette
I have had Tiffany come clean my 3000 sq ft home 3 times now and each time the house looks amazing. She does an amazing job
Amazing and friendly service! These girls were fast and very professional (Kivvette & Kenya), if I wasnt leaving the Vegas area I would soooo request these two ladies again. This company is great from start to finish, put the stress of having to make sure the house is in better than I received condition at ease! I am recommending to all of my military and non military friends who need the services!
This company cleans our office twice and week and they do an amazing job! They always make good on their word and fix any mistakes. They are quick to come out when needed and have a very friendly staff!
Despite reading mixed reviews I thought I would give always ready cleaning a shot. I have someone come every Tuesday morning and she is the most friendly and attentive lady! I love that they have been sending the same one every week because she knows just how I keep things and what I like done.
Incredibly disappointed with the quality of cleaning! My wife spent two hours cleaning the kitchen after they left and after wiping down the counter tops, the cloths were black. She had to wipe down the refrigerator and microwave and had to steam clean the floors in the entire house because the maids had tracked in water from outside and footprints were visible on the tile floors. We also had to vacuum the carpets again because it looked like a child had done it. Weve had many cleaning companies at our home and have never seen anything like this. Poor quality and our house smells terrible after being cleaned. We called and spoke with a manager and he was completely unconcerned that my wife had to clean the entire house after they left and just said sorry and he hoped we used them again. Never happening!!! It was a waste of $150. Dont use this company! They will take your money and leave your house worse off than it was to begin with.
Danica did an amazing job,she listened to what I needed to have done and went right to work. She made it a point to get to know my animals which made me feel even more comfortable. This company is amazing they got me in at the last minute as a new customer when I had to let my other company go for leaving the doggie door open.thanks a million. I will be using them biweekly and will tell all of my friends about them.
This company is a true life saver! We found out we needed to move across country & get our home deep cleaned to rent out all within 2 weeks. They worked with our schedule, came when they said (we were already gone) and made our disaster of a move out home pristine once again. They even sent pictures.Reliable, afforadable, wonderful customer service... Highly recommended!
Rebecca arrived on time, and with all of the cleaning supplies needed to clean our home. She was friendly, professional and moved fast. We will use your service again!
I have a maid come twice a month for a couple of hours. In two hours she is able to take care of my bathrooms, vacuum the stairs (which I hate doing), and clean some rooms. Sometimes I have her dust the blinds or something else I dont feel like doing. She is always polite and always asks me what I want done and takes direction very well. FYI we needed this nasty apartment cleaned after someone moved out, check out the pictures of how nice the maids left it!
Mellissa did an awesome job! I only wanted a few problem areas of my house cleaned and she got it done in 3 hours! Only remark is she left without saying anything and missed a tip. Great work though.
Debra came to clean by herself and she did amazing. With the company we had before, we had to go behind them and put stuff away. After she left, we simply enjoyed our clean home. If they werent out of our zip range, I would absolutely have Debra come back!
This was the first time in a long time i had someone come in and clean the home. There seemed to be a bit of confusion with what kind of cleaning i had purchased which ran the cleaning past expected time. But Jose came by and walked through the house and had her stay longer to finish up. I was a little concerned about the time and things getting clean. But after she left and we took a look, the cleaning done was amazing. So signed up for a monthly cleaning.!
April cleaned our house today. I was very pleased with the results. She spent 5 hours and our 2800 sq foot home looked great.
LaToy was professional and made sure we were happy with her cleaning. Would use again!
I called on a Tuesday afternoon, and they were ready to come on Thursday morning. Kenya and Kivvette arrived and greeted me with friendly smiles and happy faces. They were immediately ready to get to work, and wasted no time. I had hard water stains on my shower doors for YEARS, and then Kivvette magically made them disappear! My house is around 1600 sq ft, and they had cleaned it all in 2 and a half hours. Truly satisfying. The ladies were thorough, conscientious, and again, really friendly and hard working. I will call on this service again for certain, and I will ask for Kenya and Kivvette. Also, Juan is very good at communicating with people and tries very hard to be sure of the clients satisfaction. I cant say enough about this organization - just tremendous!
Horrible Horrible cleaning company. This lady came to my house to clean, I dont what she did but it wasnt cleaning . I recommend you go thru a more professional company. I wish there is an option for 0 STARS.
Christina was absolutely amazing, sweet, & exceeded my expectations l booked her again for tomorrow! 😊😊
Rebecca showed up exactly on time. We reviewed my list and she got right to work. She was cheerful, friendly, sweet and worked quickly and THOROUGHLY !!!Always Ready Cleaning is my new cleaning service and Rebecca is my go to gal !! This was my best house cleaning experience EVER !!
Josie at Always Ready Cleaning is a blessing. I love coming home to a clean house and my Pomerian, Princess, loves having Josie come over. I would highly recommend Always Ready Cleaning and specifically, Josie.
Kenya did a wonderful cleaning job! The customer service is great and we will be using them again!
I am so happy with the results. Luz is a fantastic lady and she does a fantastic job.
Rebecca was AMAZING! Friendly, Fast and efficient! Would recommend anytime!!
On time and wonderful service. Friendly employees. Jose (the owner) is attentive to detail and following up after service. Thankful for their help in getting us ready for a walkthrough after a leaving a rented house. Great Job!
It was wonderful to come home to a sparkling clean house. Thank you thank you. For your amazing cleaning services.
Kenya and Kivvette were very nice and thorough.
This was the first time I had a cleaning service come to my house and it was totally worth it! The woman who cleaned my house really got into all of the hard spots in my bathrooms -- tile in the shower and the jets in my bathtub. I have a lot of wood floor which is a pain to clean, so that was big help to get everything done in a day. The cleaner was fast and did not slack whatsoever. She did the tasks that I asked her to and offered for me to do a walkthrough before she left in case I wanted her to go back and do anything else. She also got some rings out of my toilets which I was never able to do myself. I had a great experience and would do this again!
I just had the move out cleaning service done and could not believe the attention to detail and work ethic of the cleaners sent to my house. The house has never been this clean before. I highly recommend Always Ready Cleaning.
It was very helpful to have a maid come out to clean for us. Thank you!
I just spent the last three hours re-cleaning my house. The maid barely cleaned. She did not move one picture, candle or anything else when she dusted. My floor looks clean in in the middle area, but dirty by the walls. She barely wiped the counter, and again did not move anything to clean under or behind them. The mirrors had streaks and the counter in one of my bathrooms was not cleaned at all. Finally, she did not clean the toilet one of the bathrooms, and only cleaned the inside of the other. I only wish I took a close look when her boss called to see if I needed an additional hour. I will not be using Always Ready Cleaning again!
Angel is a very good worker I like her job.I Want her every month.
Incredibly friendly, very professional, and my aptartment has never been cleaner. Always a joy when they stop by!
Josie and April did a FANTASTIC job cleaning! I couldn’t be happier with the results!
House sitting was asked to find a cleaning service. This was my 1st time using this service. For the price & service lack there of I could’ve cleaned this very small apartment I was watching myself & pocketed the money paid think that’s exactly what I’ll do next time add cleaning service of my own because this company is ridiculous
Josie, Melissa, and Danica did an amazing job move-in cleaning!! I’ve never used a cleaning service before and I will recommend this company to anyone!!!
Absolutely terrible service. They cleaned the house while my wife was home and still did a terrible job. No mirrors were cleaned, the stairs were not vacuumed and they did not mop the bathrooms upstairs. To top this all off, they called my wife an hour after they left and said they took it upon themselves to charge our credit card an additional $25 after we tipped them. Company will be in for a pretty big surprise....do not to business with them.