Michelle at Willbanks did an amazing job of redesigning my kitchen. Although the footprint of the space didnt change, the functionality doubled! It looks amazing and has so much more useable space. The quality of the cabinets is second to none and well worth every penny. The only downside to the whole experience was the general contractor (M White) they recommended to do the actual installation. While the quality of the work performed by his crew was good, communications were not. What he promised to finish in 5 days actually took 7 weeks. There were many days no one showed up on the job or even called. All in all, I would not hesitate to use Willbanks, I would just ask that they refer you to another general contractor for the actual installation.
Update: The owner called me and apologized for the mix up. It looks like the shutdown threw off their process and resulted in our project falling through the cracks. I appreciated the call and hope that they will be mindful of how they interact with customers in the future.———————————-My husband and I went in to get an estimate for a home remodel we are working on and we we’re told we would get an estimate sent to us the following week. We never heard back from them, the woman was completely dismissive the entire time, and barely even took into consideration what we were planning for our kitchen. Every time we pointed out what finishes or details we wanted, she just commented on how expensive that would be instead of listening to our requests. Ultimately, we never heard back and have no intention of doing business with these folks given how unprofessional and dismissive that they were.
Willbanks Kitchen Design Center provided excellent customer service, a quality product, and a good price. I highly recommend them for your next kitchen remodel.
Excellent service and quality products. Just in the initial phase of having our kitchen remodeled. Tyler is a true professional and a pleasure to work with during this process.
Willbanks Kitchen Design did an incredible job on my kitchen remodel. I had no idea what I wanted but Buddy was amazing. He spent a lot of time with me making suggestions and redesigning until he was sure it was what I wanted. Jeff and Randy did a great job of the installation. Buddy also recommended a general contractor to finish the rest of the project and that has worked out great also. I highly recommend Buddy and all the Willbanks Kitchen Design Center staff for any remodel you are considering.
I cant say enough good things about Willbanks Design, their amazing staff and the contractors who work with them! First of all, the cabinets were an excellent price. And theyre U.S.-made, not imported from China. Buddy designed my cabinets and managed to figure out just what I wanted. His attention to detail and pride in the workmanship was really reassuring to me. He patiently answered a million questions. And when I lost my contractor early in the job, Buddy had a phone full of contacts to help me finish our house. Lance installed the cabinets yesterday and they are everything we were hoping for. We are amazed by the quality and design as well as the perfect installation. They have transformed our house! We are still in the process of completing our remodeling project, but I know that Buddy will be in touch to see the finished product. We found out that there are lots of anxious moments when you remodel, but Willbanks Design has made this a great experience.
Buddy and his staff do an incredible job to gain your customer satisfaction! From Buddys design and his attention to detail and accuracy, to the installer who was extremely knowledgeable, timely, and definitely an expert in his field........we couldnt be happier with the service Willbanks Design Center provides!! Oh and the follow-up----excellent! Some minor repairs needed even though clearly the fault of the contractor, no questions were asked by Buddy and his team, just prompt, dependable, complete service!! Thank you Buddy and your Team!!
We are so happy about the work that Willbanks has done to our kitchen, from designing to installation. Buddys design is perfect to us and the work is done seamless. During the work process he called me numerous times to discuss and consult for perfection that I fully endorse his earnest and concentration. Overall it is very pleasant working experience with him and his team members as well.
I would like to express our great appreciation for the people of Wiibanks Kitchen Design Center. They are experts at their craft, people friendly and easy to work with. They paid attention to details. They turned our concept into reality. We are very pleased with the whole process. We have received many compliment on the transformation of our bathroom. Ill call them again for any cabinet work.Looks Great, Great Work Willbanks. Thanks Again:Jess& Doris
I love these guys. Everything from design to completion has been impressive. We were working from out of state a portion of the time and I had completely trust in not only them personally but in the quality of their work. My husband and I were so pleased and are happy to highly recommend them.
Just had our kitchen cabinets done by Willbanks and are extremely happy with the results. Got bids from both Lowes and Home Depot but they couldnt match the price of Willbanks. The installation was done well and reasonably priced. The cabinets are beautiful.
From the first day I met buddy and dori, I knew they were awesome people. I felt comfortable around them. The maple cabinets and the color we chose are perfect. What impressed me the most was that buddy checked on the progress and the workmanship even after the job was complete. He wanted to make sure we were thrilled. And believe me we are. The contractors were very professional,and the job was finished on time. we could not be more happy with a job well done. Thank You buddy and dori for your friendship.
Very professional. Loved the cabinet quality and the customer service! I am very particular when it comes to straight and even lines. The installer of the cabinets were superb (as it is difficult to achieve with uneven floors and walls that most homes are built with)!
We would highly recommend Willbanks for any cabinet needs. Great quality, very competitive pricing. Jeff and the team were very professional, thanks for a great job!!!!