After getting quotes from four different companies to replace my condenser and furnace, I decided on Super Service Cooling and Heating, and so far I am happy with that decision. Tricia supplied me with multiple quotes for different models and was pleasant to work with. Service techs were on time and super professional and courteous. They put on their booties each time they entered the house and cleaned up after themselves. After they finished the job and left, Alex came to clean up the trim on the attic access and repainted everything. It looks better than it did before.This company left no trace they were here, except for a brand new AC unit.
Super Service Cooling & Heating has exceptional customer service! I’ve used them to fix both my upstairs and downstairs air conditioning units.Both of my air conditioners stopped working right in the middle of a heat advisory with temperatures soaring above 108 degrees. Tricia was so helpful in providing us with an appointment. Their office was extremely busy during that time, but she made sure to schedule us as soon as possible. She was courteous and was very easy to communicate with.Air conditioning technicians Don and Wendell were both prompt in arriving for our appointments, they were quick to diagnose the issues and were patient in explaining our options. Most importantly, they did not try to upsell us unnecessary services and were professional and knowledgeable with the maintenance of the air conditioners.Super Service Cooling & Heating is a trustworthy and responsive company and I highly recommend them!
The name says it all, this company really does provide super service! Ive used them for 2 units and have been very happy with their work.My units broke down during the hottest days this summer and Don, Tricia and their team were so easy to work with, very knowledgable and made sure that I understood the problems with the A/Cs as well as the necessary repairs.This is a company that operates with integrity and honesty and I would give them 10 stars if I could!Thank you Super Service!
I contacted Super Service Heating and Cooling because my regular company which serviced me twice a year did not inform me that my evaporator coil needed replacement when it was still in guarantee. They waited until it was three months over the guarantee then wanted $3,600.00 to replace it. I called Super Service which had a 5 star reputation and they gave me a much lower estimate. Their tech Jerome came on time and did a great job installing the unit. I highly recommend this company.Ms. G. Fahrer
Great company!!! Got appt next day, Jerome was polite and very professional. He explained everything in detail as to my air conditioner issue and fixed it quickly. Company is lucky to have him. Ive found my air conditioning company for all future repairs/maintenance. Prices are VERY reasonable. As a business owner myself, I appreciate other great businesses. Highly recommend.
I contacted Super Service Cooling & Heating for their special of $65 per tuneup. It was a great experience. They responded super quick on yelp with available times and came out really quick. My service tech Wendell was a great listener to my concerns with my current AC and was really informative on the dos and dont of heating and cooling. He gave me some great advice on how to keep the ac running smoothly. I really enjoyed this experience and would use Super Service Cooling & Heating again in a heartbeat for all of my heating and cooling needs.
This is the third time I have used this company in the past few years and I will only use them for heat and cooling issues. They have always been able to make same day appointments and they are reasonably priced. The techs explained everything and gave me options so I could do what was best and in my price range. I would recommend them to everyone.
I called Super Service because of their many great reviews on Google, Yelp and Facebook...one of the only companies with 5 star reviews everywhere.These guys are great. Called them at 9am on a Sunday morning and the tech was there by 2pm. They gave me a 2 hour window but showed up right at the scheduled time, quickly diagnosed our A/C issue (burnt out fan motor) and had the parts to replace it. It was fixed within 2 hours. By 4pm everything was cool again.Our tech was Anthony and he was very friendly, professional and knowledgeable. Im happy with the price and the service. Highly recommended. If youre looking for an honest, reasonably priced heating and air company, call these guys! ⭐⭐⭐⭐⭐
I really enjoyed the presence and service of my technician. He did a great job and was professional, courteous, and knowledgeable. I’m please I chose Super Service Cooling and Heating as my HVAC service provider going forward. Great job, well done. Thanks Jerome!
ALTHOUGH I DIDNT USE THIS BUSINESS AT THIS TIME I FOUND ANTHONY TO BE WELL TRAINED AT HIS JOB & VERY INTELLIGENT
I would highly recommend Super Service Cooling. These guys know what they are doing and get the job done right the first time. They are friendly and take time to answer all the questions we had. Don is especially helpful and extremely professional.
Excellent service from the initial trying to fix it to replacing my AC on a very timely manner. They were the only company that could come out the same dsy and my new AC was in place two days later. They temporary installed a portable AC on my bedroom which saved me going to a hotel. I am extremely happy with this company and will be recommending. them to family and friends. Please ask for Harland he was very professional but also personable to my situation. Thanks guys for a job well done!
Don was very quick and thoroughly explained to us how to maintain our AC unit. He recommended which filters to use and educated us on how closing some of the vents to try to push more air into one room is what caused our AC line to freeze. Very friendly, knowledgeable, and his recommendation to DIY our issue of not getting enough air in our master room is indicative of a person operating his business with integrity. He wasn’t trying to upsell a potentially expensive service. We signed up for their annual maintenance and are excited to know that we’ll be able to get ahead of any heating and cooling system issues and that we are properly maintaining these systems that can be such a big deal if they break down due to poor maintenance!!!
Employees were knowledgeable and professional. They were quick efficient and able to fix my ac system. Will definitely recommend this company.
If I could give them 10 stars I would. They were prompt, professional and took care of making sure that my AC was repaired in a timely manner. The techs and the manager were very kind and helpful. I only wish I found them sooner!
My service tech was very professional, polite and thorough. Provided me with the status of my 2 units and made me aware of an item that was starting to become less efficient but wasnt of immediate concern and should be re-evaluated on the next spring AC service. Was very neat from the work done as well as while in my home. Answered all of my questions without hesitation. As a result of the service I received I signed up for their service program. Would highly recommend.
Technician arrived early in the scheduled window, always a plus He performed work in a swift and professional manner. He explained pros and cons of repair options and didnt try to upsell any repairs or service. Will use this company again and recommend them to others.
Highly recommend working with this company! The scheduling process through Yelp was so easy and the representative I chatted with was very knowledgeable and promptly answered all of my questions. The arrival window was from 1-3 and Wendell arrived on time. He was friendly, professional, and explained everything he did. He informed me of things that may need to eventually be replaced, but did not pressure services. Overall a very good experience!!
The technician repairing my AC unit was very professional and explained the steps he was taking to diagnose the issue. I really appreciated the honesty and professionalism coming from the technician. No wonder they are a 5 Star company. I will use Super Service Cooling and Heating again and again.
Very good service - honest and reasonable. Ive used them a couple of times now and they are quick to respond and provide service, and they do good work. I definitely recommend them based on my experiences.
Awesome peeps. I called in the morning for an AC Issue, they sent someone at 2pm, the guy worked tirelessly to find the problem, set up my new wifi thermostat. Explain almost everything I could ask a question about... I mean I dont even have the superlatives to explain how awesome those guys were. I cant recommend high enough this company. Oh and I got a 15% discount at the end just like that... I would give 10 stars if I could.
The A/C technician was thorough, we had open discussion he encouraged me to ask questions and provided me with a complete assessment of his services. Good technician recommend him. 👌
Great service. Had them out to check our systems before the summer heats up. Tech was friendly and efficient. We will use them again!
My electric furnace blew cold air twice while we were sleeping. I found Super Service Cooling & Heating on Yelp and gave them a call at 8am. Fortunately Don was available at 10am. He showed up on time and did a complete diagnosis right away. It turned out that our condo used electric heat strip, a simple type of heater. It was too old to handle heavy load under severe cold weather. So there was nothing to fix. We just needed to lower the temperature on the thermostat. The fee for the diagnosis was very modest. Don was simply remarkable! This A/C service is highly recommended!
Jerome, the technician, came over did a thorough job and was able to explain everything he did in terms of an AC tuneup. I appreciated the professionalism and care that was taken. I am confident that my system will be ready come summer time, thank you!
Came same day and were very nice, the technician was great and super polite and respectful of covid/social distancing. Fixed the problem and I had ac back which is good because it’s 108° and my hospice pugs weren’t liking the alternative.
Wendell was our technician and he was very helpful in explaining the cause our AC issue and fixed the problem quickly.
Super Service is really superb. I changed to smart thermostat a while back and when the technician Jerome was here to service my HVAC, the smart thermostat cannot connect to the HVAC. Jerome was so patient as I have to have him make a trip back again while I handle the issue with the thermostat service provider. Next trip here, Jerome was so detailed and thorough, I have never seen a technician cleaned and maintained my compressor with so much care. He has so much pride in his work. I will now definitely stick to Super Service. I am so impress!
On time, very polite technician. Did the job with no telling me I need things I don’t. I’ll have them out again for heating maintenance in the fall.
Everything was great from making appointment to the technician arriving on time. Harlans explanations are clear with no sales pressure. Relieved my mind about my aging a/c.
Very professional, clean, and honest. Would definitely use them again and will recommend to my family and friends!
They came fast on a short notice and fixed my AC issues. Great experience!
My HVAC stopped working sometime at night and I contacted several repair shops the following morning. Luckily they had an opening the same day. Harland, the rep they sent out, was on time and did a great job answering my (many) questions. He and Don were able to figure out what was wrong with the system (burned out motor) and were able to repair and get it up and running the same day. They were very professional and offered great service! I would definitely recommend them for any HVAC related service and repair!
Best HVAC company in town. Very friendly, reliable and knowledgeable with fair pricing and very very great company to have repairing or servicing your HVAC. My family are very thankful for them during these hot summer days.
They were great! Super satisfied with their knowledge and honesty. Would definitely recommend!
Recieved notification tech was enroute. When tech arrived he introduced himself and asked where everything was. From that point he went back to vehicle grabbed ladder and all tools necessary. He was very efficient and even put on booties. During the process he showed me some issues that he could resolve today since they stock parts unlike other companies I used in the past where I had to wait.....overall my impression is this is an honest company with a great tech. I appreciate the efficiency and the communication. They will be my goto HVAC company going forward based off of this 1 experience. Thanks
Replaced fuse and replaced capacitor very professional and respectful very thorough very pleased with technician Harlan really like this company and would highly recommend it to anyone Harold Christian 👍👍
The tech was very knowledgeable of his duties and was very polite.
Great service. The person knew what he was doing. Very polite. Showed up on time. Kept his distance and would wear a mask if necessary. The company was recommend to me by my son who signed up for the annual inspection. I will do the same for my house come this winter. I will also have them again for my condo. Highly recommend them.
The maintenance man was on time pleasant professional and knowledgeable and the fee was reasonable
Great customer service. Fast, Friendly an affordable only cooling an heating place to go in las vegas for true honest reapirs or service. 10 starss!!!!!!!
Found the problem with the ac unit, explained it succintly and repaired it expediently.
Both my Mom and my sister called different air conditioning companies to service their homes and while my sister was somewhat happy with hers, my Mom’s appointment never showed. I called Super Service based on the reviews online and they lived up to the hype and name. My Mom ended up using them a week later and she was also happy. Knowing a good heating and especially a cooling company in Las Vegas is priceless. I’m sure I will be recommending them to more than just family.
They help us to solve problem quick, professional and friendly. We will come back this business in the future if we need help.
For a couple of summers now we have had to replace our Freon supply in our air conditioning unit. Obviously, we have a leak, but it was not evident where it was. We decided to have Super Service Cooling and Heating come out specifically to hunt the leak down. The technician was able to locate and repair the leak successfully. Nice fellow, focused, and did a good job addressing this problem. We look forward to cool summers with our functioning unit.
Super Service cooling are a great value with excellent service. After 3 estimates they had the best price with installment payments. Their service team wore masks and booties while limiting their time in the house to only what was necessary. Great product and great service very personable and professional highly recommended.
Jerome was very friendly and professional, he did a great job
Amazing service! Will not use anyone else.
Wow, Super Service saved me and my girls! My AC went out and the first few companies I called were already booked. I gave Super Service a call and told them my AC is out and have limited time at home since I’m a nurse but have two little kids with a sitter at home all day. They reworked their schedule, got me in the same day, repaired the issue without overselling me, and even expressed their gratitude for what I do. Well, I appreciate Super Service too, and I’m so glad I ended up with this company. They will be my go to AC company from now on, and I highly recommend them.
Cool AC is a NECESSITY. Thank you Super Service for coming over to me all the way out in Henderson. You saved this whole family from baking in the summer oven There are quite a few AC services in Vegas, but like with any service, you have to go through a few not-so-great ones before finding one thats dependable, that wont steer you wrong, one you can trust... THE ONE.
Fast, efficient,very thorough. They came within an hour of the call,Von was polite, knowledgeable. Great service for a very affordable price. Thank you!
I would like to commend them. They are very professional and would give you good quality of work. They really deserve a 5 star rating.
My AC went out late on Tuesday evening. I jumped in Yelp to get someone to come out. Super service was the only company that was able to come out the next morning between 8a-10a! They were here the next day about 9 and done by 10.Good work and service!
This company is the very best! The tech arrived on time, communicated my options, and had my house running cool quickly! Greatly recommend!
During peak demand for service, Don responded quickly and professionally. Superb service at a critical time. Best in the business!!
Well...What can I say about this company...it was the morning of New Years Eve, and we awakened to a 54 degree temperature in the master suite in our home.The yelp and google reviews Id read, said Super Service Cooling and Heating was a 24/7 option, so at 5:30am, I phoned. I could tell that the woman who answered the phone had been awakened by my call, and I apologized for the early call, and explained that google and yelp had listed them as a 24/7 availability. Despite the fact that this was incorrect, she was gracious and accommodating. She told me it was okay, and that she could have someone out to my home by 11:00am that morning.Sure enough, a very nice man named Don arrived, and figured out that the ignition connection was faulty. Once it replaced it, all was well. Warm air finally blowing throughout the room!! Seriously....What company do you know that would come out on a holiday, even though they didnt have to? This company went above and beyond, especially since their hours of operation were wrongly posted. They could have told us to find someone else!! We are grateful to Super Service Cooling and Heating and Don, and will recommend them whenever we hear that anyone we know needs their services!!
Highly recommend this business. Don V. was very considerate, genuine, and honest with his offer. (I had two 3.5 ton A/C units installed.) His crew, as well, were very professional, efficient and tidy. Their customer care and service was second to none. Thanks Super Service!!
Jerome was excellent, very knowledgeable, honest, and considerate of my satisfaction. He showed me the issue and explained what needed to be done. After, he showed me the work he did and the area was cleaner than when he arrived.He was also COVID-19 conscious and considerate.
From the phone call for appointment to when the service tech arrived and diagnosed my issue, everything was professional, friendly, and knowledgeable. I especially liked that they didn’t try to up sell. Signed up for the annual check ups too.
I highly recommend Super Service Cooling and Heating. My second floor AC unit was blowing hot air on a 97 degree day. I searched Yelp and found this company had great reviews. I sent a message for a quote and received an immediate response from a courteous representative. She was very accommodating and set up an appointment for the following morning.The technician, who actually turned out to be the owner, arrived on time and was wonderful to deal with. He made the necessary fix at a reasonable price. He was very pleasant to deal with and I did not feel like he was trying to rip me off. I would recommend my friends and family.
Technician was excellent.
I cannot say enough good things about Super Service Cooling and Heating. The starter on our 21 year old air conditioner went out on one of the hottest days in Las Vegas. At that time, I had a home warranty and they wanted to send out a company that had one star reviews, and couldnt respond to our problem for 4 days! Being seniors, we couldnt possibly wait 4 days in 118 degree heat. I cancelled our home warranty, and was lucky enough to find Super Service Cooling and Heating. Their customer service is the best! They responded immediately, and took care of the problem efficiently, and at a reasonable price. Fast forward 3 months, and the motor started making grinding noises. Don was able to come out the very next morning, diagnosed the problem, and replaced the motor immediately. We couldnt be happier with this company, and are happy to have a maintenance agreement with them now, which will provide us with preventive maintenance twice a year. I would highly recommend this company as the go to company for anyone needing cooling/heating services. Thanks, Don, for a job well done!
This company has outstanding customer service. The owner came to my house when I had an issue. He fixed all my issues and was professional with a high level of integrity. I trust this company to provide me with cost effective and honest service. Great job! Thank you!
Don and Randy were seriously the BEST. They were so helpful and put in so much hard work to get our AC up and running. Not only was their work amazing, they were so accommodating and helpful to get us through the crazy Las Vegas heat. They seemed to really care about the work they do and the service they provide. If you need anyone to fix your AC, I would DEFINITELY recommend Super Service. Thanks Don And Randy! You two are amazing!
Amazing service, fast, efficient. Will use them as long as theyre in business. Cant say enough.
I trust this family own Business for my heating and air service. Professional technician, Quality service and excellent customer service.
We thought our AC unit blew out right after dinner, after normal working hours, and they were able to get someone out even that late. The tech. came out and figured out nothing was wrong except that we needed to replace the filter. Since it wasn’t major then even lowered the cost of the visit.
Another HVAC company told me I needed a new gas valve for my furnace. I wanted a second opinion so I called Super Service Cooling and Heating. Don came over and I told him what I needed done. Let me check the system to make sure it is a bad gas valve. Don said. Don did a thorough check of the system and tried to get the gas valve to work but it still did not work. Ya, it is a bad gas valve. Don said. They did not have the gas valve in stock so they ordered for the next day. The next day Don comes over and installs the gas valve and everything is working fine. Thanks, Don.
Super Service was great. The tech that came was able to locate the problem and it didn’t take long for him to make the fix.
Don provided a 2 hour window and arrived early. He was absolutely professional and was fair in his pricing. What more could you ask for? Well, after fixing my AC unit, he cleaned the vent and replaced air filters inside my home. He truly treats your home like his home. He kept in communication with me and even sent me pictures as I was at work (repair was for my rental property).
This company is right on point. The guys came right out and took care of business. They had a great price and were super professional and do great work . Id highly recommend these guys to anyone that needs a/c work hands down. Im now relaxing with cold air blowing in my face and happy as can be. Thanks again guys. Good looking out.
Great service and exceptional quality work! Would definitely recommend!
Don arrived on time and very courteous and professional. Never had such a wonderful experience so far from any other service companies. Very experienced and knowledgeable service man. Didnt try to sell anything, got right into fixing my AC and was quick at repairing, I would strongly recommend this Company to my family and friends without hesitation
I’ve been helping my parents stay quarantined, especially since my Dad has underlying conditions- so I run all ther errands and make sure they’re ok with essentials. With the heat on the rise my parents turned on ther AC and noticed it wasn’t working like it normally did, so I contacted SuperService to help fix the issue and i’m glad i did because the tech they sent over had a face mask & gloves and kept a distance, which was really great. The tech ended up fixing the unit, but I also like the fact that he gave me recommendations about possibly changing the unit itself soon. Really happy with the service.
Arrived on time and did the AC check-up quickly and professionally.
I hired Super Service Cooling and Heating to repair my AC unit. Don arrived on time and was very professional. He explained everything in detail and gave me options. He didnt try to sell me anything I didnt need. He was honest and really worked with us. I will definitely refer them to all my friends and family!
We read several reviews on Yelp of HVAC companies to find a good company. Super Service, Great job! The technician came in and fix up our a/c which was running none stop even when the heating was off on the thermostat. Tech Don was professional in every aspect and helpful to the situation. Thank you! Highly recommend this company!
Prompt service, Genuinely priced and excellent communication. They did the 29 point check for our AC and cleaned the coils. I strongly recommend them!
They understood my needs and came up with a competitive price. AC installation completed as promised on schedule. Very responsive to follow on questins
Don did an amazing job with fixing our unit! Our AC completely died on a Friday evening in the middle of July in Las Vegas. Our home warranty claims department (on the East Coast) was closed and wouldnt open again until Monday. With temperatures soaring over 110 degrees, I couldnt wait. I called Super Service Cooling & Heating and they were able to fit us into their super busy schedule the next day. They arrived on time and Don worked really fast. After talking to us about our options, in less than an hour, our AC unit was fixed and trying to cool off our house again. Don literally saved us (Las Vegas heat is no joke!). Plus, he gave us some really sound, professional advice with no up-selling gimmicks regarding our unit and maintenance. If youre looking for hassle-free, exceptional service with affordable prices, give Don a call!
I called Superservice in the morning and they were here in an hour. Randy and Don were both very nice and trusted. They had the air conditioner fixed in an hour and kindly explained everything they did. They were especially considerate to my senior folks. Thank you for saving the day!
Don at Super Service knows his stuff. You want someone dependable and someone who won’t try to charge you for things you don’t need for your AC, especially if anything ever happens during the summer. I’ve tried a few AC service companies and now don’t have to look any further. A yearly AC checkup/service is inexpensive compared to an unexpected outage so my advice would be to get preventative maintenance. Don verified a problem with one of my units ahead of time and helped avoid an unexpected AC outage during last summer.
5 star service! They were referred by a friend from work. Don was very professional. He was on time and answered all my questions. You can tell that he really knows what he is doing. Would recommend!
Very Professional, good service and good value.
Had an amazing experience with these guys and would highly recommend their services.Our AC compressor died on a Sunday afternoon, the technicians were at the house by 9pm that night to diagnose the problem and told us they’d have the price installed by 6pm the next day.Next day arrived and they called to ask if they could come early, everything was done and installed by 11am and we couldn’t be happier!
Called Randy this morning when I noticed my climate control wasn’t working properly and my AC wasn’t cooling due to the fan in my attic not working (thermostat was working properly). And Randy told me that he could come later on in the evening around 9pm when I get off work which worked out PERFECTLY for my schedule and he didn’t even charge anything extra for the visit due to the late hours!! Within 45 minutes they were done as they replaced my indoor capacitor (starter) in the attic (which was baking but they still got the job done quickly) and didn’t charge me “arm & a leg” for the grand total either. I highly recommend these guys 💯
Had a great experience with Super Service Cooling and Heating. I worked with Don to get a quote for replacing my AC unit. He came out quickly to inspect my system and provided me with a quote while on site. His offer was the best price by far and he was able to set me up for an install date that best worked with my schedule. He came out on time and worked through the day until the job was completed, he even fixed a leak on one of the pipes while in the attic. Don did a great job and I would highly recommend him and his company to anyone who has cooling or heating issues. They have Great pricing and do awesome work, what more do you need? Thanks Don!
Id have to say I was really impressed and satisfied with the job that was done for me by this company. They came out as soon as they could and were able to get me up and running that day for what was a pretty big job. They didnt leave until my a/c was installed and running. The work was top notch and professional for a very reasonable price All in all these guys are just good solid company and workers and Id recommend their services if you are having a/c issues. What once was a very stressful problem was taken care of by these guys.
Good service and professional. helped fixing AC on time.
Don and his partner were prompt, well versed in HVAC and their prices were extremely fair. This is on a Saturday and they came after business hours. Thank you so much for the excellent work and saving me from roasting in 100 degree heat. I highly recommend them.
Their customer service is impeccable. Employees are proffessional, friendly, informative, and very helpful. I would definitely recommend using them if you have any cooling or heating needs.
I called this company because my AC’s broke down and they were able to schedule me right away. The technician that came was on time and thorough and was able to find the problem and fixed. He was very nice and honest. I have called other companies and had other technicians come but super service cooling and heating was honest and gave me a good price.
Very fast response on a Sunday morning. They did a quick repair on a new motor and were very professional.
Hands down 10 stars to Don and Randy! Their response rate, their work and their customer service speak for itself. They took the time to do all the testing and run diagnostics,...thanks to these men, we have nice cool air again.
I am extremely satisfied and happy with my experience with Super Service Cooling and Heating! My AC was leaking and Don came and cleaned the drain line. We live in a 30 year old house that has had the AC neglected the past 5 years so we knew there were issues. Don provided us with 3 different solutions and prices and helped us figure out which one would be the best for our situation. He was honest, punctual, and professional. You guys have a customer for life!
They came on time, gave me options about repairs, fixed the unit, and left everything working and clean. I have an older unit and we also discussed if/when I should replace it (not yet). I would recommend them if you need heat or a/c work.
Super Service and Don are truly lifesavers! I have a baby and 3 dogs and cant have our unit go out in the middle of a Vegas summer. It was triple digits outside and 92° inside. Don and his team were able to squeeze us in last min. and get our unit blowing cold air in no time. Very greatful and cant say thank you enough.
Highly recommended! Their service is top notch. We’ve had a leak problem with our second unit a/c and sadly, none of our home warranty’s contractors were able to help. We found Super Service online and after reading their reviews, we contacted them and had themcome out to our property. Their diagnosis was to replace the evap coil. A new one has been installed and now the leak is gone. Don, his colleague and Tricia (Manager) are nice people and helpful. They are very patient in answering our questions. So happy we found them. Thank you Super Service for all the help!
I strongly recommend this company. They do great work, their technicians are quick, and give great customer service.
As everyone said before me. Don was fantastic, came on time & also with short notice, on my part. I was petrified when my AC stopped in the middle of summer. He not only came, on short notice but, was quick & efficient. The price was really reasonable & he didnt push to sell anything. The repair was quick & under 1/2 hour. Much better than these bigger businesses who seem to be more interested in making a sale, rather then tend to your immediate need. If you have ac problems, Super Service Cooling & Heating, in Las Vegas, is the place to call