Larson Air responded right away and had great follow up. I needed a whole new unit. The installation was very professional and well done.I would recommend Larson Air to anyone needing AC/Heating repair or service without exception.
Called Larson Air on 7/02/21. Even though there was a heatwave and it was a 3 day holiday weekend, they were able to get the supplies and the unit needed. Our AC unit was installed on 7/07. Now we are sitting in our nice COOL home. Thank you, Larson Air for a speedy response and a job well done.
Same day and fast repair of my A/C unit. Cody and Manny did a fantastic job diagnosing and repairing my issue. I would highly suggest Larson Air LLC for any heating and A/C services needed. Thank you Cody and Manny for being professional and fast.
It’s 115 degrees and A/C goes out. We called Larson Air, and able to get an appointment the same day. Manny and Cody came during time frame given. They were professional, courteous, quickly assessed the problem, offered solutions and pricing to fix and provided updates during the repair! We will definitely use them again in the future!
During 100° temperature, my AC fan went out. I called Larson AC And a nice man named Travis answered the phone. I told him my situation and that the house was overheating, so he responded to my house within one hour and fixed the issue. Complete professionalism at its best. Thank you Travis! Well worth the cost of repair to have a cool house.!
I came across this company due to searching for HVAC service in the northwest part of Las Vegas. The reviews were great and their location was very close to me so I decided to give the company a try and I am very grateful that I did. My AC started to give me problems at 7pm and I was able to schedule service for the very next morning at 7am. Their system was quick and easy to use, and gave confirmation of appointment right away. The technician that arrived was friendly, respectful and knowledgeable. I explained the issue and he walked me through instant problems that may be at fault with potential remedies and solutions. He inspected the system, showed me the issue and true to his word, fixed the problem making sure I understood what was wrong, what was needed and why it was needed. The service was quick and had my AC up and running in no time. I would absolutely recommend them to anyone in need of routine service or in an emergency.
Prompt, professional, service at a reasonable price.I would be pleased to use them again.
Travis sent Cody within 24 hours to repair AC blower problems. Each acted professionally and communicated well, and the AC works great, now. I am a repeat customer and will continue to be a customer of Larson Air as long as receive the excellent service I’ve learned to expect.
Travis arrived and quickly diagnosed the problem. He was able to repair the unit as he had the parts necessary on his truck. He was very personable and knowledgeable.
Cody, our service provider arrived as scheduled to do an AC tune-up & noticed a potential issue - he replaced the questionable part & was very pleasant & professional, explaining the repair as he did it. Travis, the business owner, was great to work with & responded to our needs promptly! Thank you!!!In July, during a Vegas heat wave, our air conditioner wasnt functioning properly. We contacted Travis, who assured us that his crew would respond although it was already early evening. Cody & Manny arrived within an hour, diagnosed & replaced the part & we were up & running again! Even after a long, hot day, they were again pleasant, professional & explained the repair. Thank you all again for responding so promptly -will gladly recommend you any day!!
They came out same day. Got AC back up and running in this horrible 115* heat. Technicians were great, so thankful for the awesome service. They always take such great care of us.
Ive never had an experience like this before. What started as one of the best customer service experiences Ive had, ended up with me threatening to get police involved, because these people tried ripping me off so badly.The guys that showed up to do the job did great for the most part. They listened to my problem and set to work to find the cause. About 15 minutes later they come down and tell me its fixed. A couple of wires had vibrated off their sheathing and shorted out. The tech told me they put some electrical tape around the wires to stop them from contacting.Then they told me their electric wireing fee was a whopping $489, and that I had to pay the $89 diagnostic fee too. For a total of $578. I said that sounds like a charge for redoing the wiring on a unit, not a band-aid fix. I said that the $89 diagnostic fee and 1 hour of their labor rate seems way more realistic, which should be under $250. The tech called their boss and he said hed only be giving me a $50 dollar discount.I tried to get the tech to reason with their boss before I had to go to drastic measures, but this fell on deaf ears. They started threatening me with going back into my house and locking me out of the a/c unit, telling me I was unprofessional, that Im paying for their knowledge and not how much work they actually performed.I told them that I only agreed to an $89 diagnosis, and that I never gave the go ahead for this $489 repair before they did it. Then I told them I wasnt letting them back into my house unless the police tell me to, and that we should probably call the non-emergency line to get an officer to mediate now, because I am absolutely not going to pay what they were asking.The techs said no this is too far, well just take the $250 and pay the difference out of our checks, trying to guilt me. Long story short, I paid $250, which was still a rip off for the service I got, and we didnt end up having to call the police.So this morning I tried calling and talking to someone in charge of this place. Some guy named Travis answers the phone and tells me hes able to take the complaint, but wouldnt tell me his role in the company. Anyway I explained the situation and he starts in on the same rediculous reasoning for what they tried to charge me. But then takes it further and threatened to send me to collections for the remaining balance, and that theyd sue me for slander if I write a bad review...Avoid this place like the plague. All their good reviews were probably bought from a Chinese marketing firm for $20.
Larson air was a great experience from start to finish. Highly recommend for any A/C needs
When my AC went out my first and only choice to come repair my AC was Larson Air. They do great quality work. They get you in for an appointment fast to get your needs taken care of. They diagnosed the problem fast, and got my AC back up and running in no time at all.
After our A/C went out during a heatwave and having a sick kid, Larson Air was the only company who was available to come that day after we called over 15 companies. They diagnosed the problem quickly and were unsure if they would be able to get the part until a couple of days later due to how old our unit was. But, they were able to get the part and our AC back up and running the next morning.
They came one hour after I called and repaired the issue immediately. Cody and Manny were very cool and professional. Will use them again!
Quick and friendly, willing to explain and took time to make sure we knew what was going on.. hard to find a company that is willing to go the extra mile.. will use and recommend often .
Very smooth experience. I enjoyed the ability to book my appointment online (on my smartphone), got a prompt confirmation, and window of time that was not excessive.I booked during the peak hours, excessive heat, and fully aware of my misfortune.Myself having a career in Commercial grade HVAC, I have an advantage of being able to review accordingly.On arrival, it was a professional, courteous experience.Pricing sheet in place, thus no upselling going on.Task completed on time, and according to estimate.
They were very kind and professional. Very knowledgeable about a/cs. I would definitely recommend this company.
The tech was very professional. Repaired my AC very quickly. He met my appointment time.
As a veteran I found that they were absolutely professional. They did a phenomenal job. I want to thank them for being so patient.
Thank to Travis and Zach for getting our air conditioner back in service today! The whole process took about 4 hours from my first call to signing the bill after the work was done – amazing customer service!I called another company early yesterday – a big commercial name here in Vegas. Someone stopped by at the end of yesterday saying we needed a belt and they’d send over a proposal for approval. When I didn’t have anything by this morning, I called again. They said I would have the proposal by the end of today… then after I approved the proposal, they would order the belt then “get back to you when it comes in to schedule installation.” I asked them if they realize this is Las Vegas and it’s nearing the middle of July with daily temps approaching 110 degrees? They said “that’s our process.” I said, “I’m calling someone else then… that’s my process.”Your honesty on the phone and quick response sold me! I’ll be recommending Larson Air to everybody from now on! Thanks again!
Last night our air conditioner unit went down. Combined with the brutal heat and having our two young children, I needed help quickly. I called Larson Air and Travis answered the phone and was on it right away!We requested service for the problem we were having with our air conditioning system at 7:45 pm with Travis for the next day between 7-8 am. First, They showed up at 7:20am the very next morning,we were highly impressed that the technician called before arrival and arrived on time. Zach was extremely professional and showed us the cause of the problem we were having and gave us his advice on the best way to fix the problem. I was extremely impressed with his knowledge and capability and certainly appreciated the manner in which he discussed the problem with us.I wanted to let you know how appreciative we were of the caliber of service we received from Zach and Travis from start to finish. We will certainly use Larson Air for our service in the future. Wow!! Fantastic company Thank you!!
We called at 1115am on a Sunday and Travis was on his way and at our house in less than a half hour, ON A SUNDAY! He fixed our AC unit lightning fast and was on his way before 1210p. Fixed our AC fan capacitor in minutes! Fare price and professional! We will definitely use this company again!
I recommend these guys to my real estate clients all the time and they always treat my clients right. Keep up the good work Larson Air!
A few nights ago during the heat wave my AC was humming and vibrating quite a bit. After turning it off that night, it refuses to power back on. I made an appointment at 9pm that night, got a response that somebody would be at my house between 7-10 the following morning. The technician that came that day showed up at 8, and was able to identify and fix the issue within an hour. I was very impressed with how quick and responsive they were!
These Fellas are so welcoming and punctual when they arrived this morning! Since our ac was blowing hot air since last night they got here before it got too hot. 🙌🏽 Travis was so professional and they explained the issues and walked me through the errors and gave me several options to choose from with the Best quality and performance- I have a house full of kiddos so I appreciate a lower power bill lol They are extremely affordable and the fellas were really patient and easy to talk to. I am going to choose Larson Air Las Vegas every time now, just letting all my friends and Family know!!
He was very professional, the tech Travis answered all of my questions. He went out of his way to find the problem as well as showed me how to work the new thermostat. He was very clean and on time and I would recommend Travis and your company to anyone.
I needed a quick service on my AC and called Larson Air hoping they could get me in within the next week; to my surprise I was able to get an appointment the next day! Travis, the technician, was right on time, friendly, and got to work right away checking and explaining to me what he was seeing. He was quick and efficient. Getting the professionalism and quality I received confirmed my belief that you get what you pay for. Reasonably priced, I would use and recommend Larson Air to anyone needing AC service or repairs.
Travis came out to look at my ac very nice and professional. Gave me an estimate on what needed to be done. Very pleasant experience.
My AC had gone out, and was not covered by my home warranty. Larson Air was highly recommended to me. They were very professional and punctual. I was quoted a price for a new AC and the price never changed. They came exactly when they said they would, within an hour my home was cooling down.Thank you Travis Larson and your crew for all your help!! I would definitely recommend them to my family and friends!!Eley
Set a appointment online for 08:30 and Travis came out the next morning at 8:30am for heating tune up and safety check of my HVAC unit. Cleaned, inspected and running like a champ. Thanks Travis.
Travis has saved my salon AC many times. And every time he does, he shows up fast and with a smile. Very thankful to have a trusting professional to keep my business up and running.
Quick response. Abraham was here in less than an hour. AC is fixed and I got a 10% senior discount. I’m happy and cool.
They made it out to our home so quickly and fixed the issue right away! Very pleased with the service! Grateful that our home is nice and cool again!!! Thank you Larson Air!!
Weve used Larson Air since we arrived in town 10 years ago. Always great service! Today was no exception. Travis scheduled us early, arrived on-time as per usual, and repair was completed within 30 minutes. A/C is blowing cold. We couldnt imagine using another company. Happy Spouse, Happy House. Thank you Larson Air LLC for being OUR go to company!
We had an excellent experience with Larsons they responded within the hour and the AC was up and running in short order.The techs were professional and friendly
My Wife and I called Larson air today after they came highly recommended to us. We needed an inspection and estimate on a HVAC system STAT. Travis was very accommodating, professional, and quick. We are very happy with the service we received from Larson Air. We will definitely recommend them in the future! Thank you for your great service!
O boy let me tell you being Born and raised in this town and having to experience some of these service companies around I have always dreaded using any of them Very badd experiences. until now I have been a homeowner for 15 years I have had to deal with multiple issues over this period of time I have 3 children my wife and I Who live in our humble little home Last night After relaxing after a long day and dinner it started to get a little warm in the house checked thermostat and indeed it was going up Temperature wise stepped outside to take a Look and hear a squealing from my AC Unit🤦♂️ Ran back in the house Knowing it was just gonna climb hotter and hotter inside I had to get somebody out there quick so I randomly chose a company hoping for the best and boy did I get it I am so unbelievably impressed By Travis from Larson air Extremely nice on the phone And within 20 minutes had a knock at the door with a gentleman holding a bag of tools Asking if everybody was OK and reassuring us he will take care of this issue With an additional 20 minutes he had Our home backup and running again Thank you Larson air you are definitely Straight out rock stars I hope everybody in this town Uses this company I will recommend it to every single person I know🤘
Very quick and efficient service! I called on Friday, Nov. 22 around lunchtime with heater issues, Travis had a new unit in my home 24 hours later! Technicians were very polite and respectful. NOW they want to charge $50.00 more than other companies to service my NEW 1 year old unit! There are a lot of a/c providers in the area. Larson is the only one I called! I messed up! Shop around if you want to save money!I just talked to Travis about the cost of servicing almost double what other companies charge. He’s got my money and doesn’t really GIVE A DAMN who I get to tune it up! Very UNPROFFESSIONAL!
My heater went out and I called this company. They sent someone the same day and his name was Travis. He showed up, gave me an overview of what he could do. He had the heater going in less than an an hour. I’m very grateful for the customer service and efficiency provided by Larsons. Highly recommend to everyone.
Always professional, fair, and ethical work. Ill stay with them forevwr.
So many good things to be said about this company and men that work there. Travis and his crew were not only kind and understanding they got the job done quick and for a fair price. I cannot say enough about this company. Honestly if anyone is looking for an HVAC company to repair or replace the system I strongly recommend Larson Air.
We had our downstairs air conditioning go out one evening and I called and was set up for an appointment promptly the next morning to diagnose the problem. The technician, Tim, was on time and as courteous and kind as any person I have ever had in my home. Tim communicated thoroughly about what he was going to do to figure out what the problem was. He found a remedy to the situation quickly and even answered questions about our aging HVAC equipment honestly and thoughtfully. I have young children and he was so incredibly kind when interacting with them as well. I received a follow up from Larson Air the next day making sure that everything went well and to make sure that I was completely satisfied. I was completely impressed with every interaction I had with Larson Air, fantastic service over the phone and in person. I would highly recommend and use again and again.
Honestly, Larson Air is awesome! I called on a Friday afternoon and had my air fixed by 6pm. The guys came out looked at the unit and fix it. The prices were good, the service was outstanding. My A/C is blowing cold and thats got me happy!
So appreciative for Larson Air! Its great to have someone to call that you feel you can trust. Thank you!
Ive been nothing but pleased with the response and service Ive gotten from Larson Air. I messaged Travis early in the day and he was able to get out to me within a few hours and help diagnose and repair the issue I had with my unit. Travis was very knowledgeable about his craft, and had no issues answering any questions I had about my system. Cooling is expensive in Vegas, so you should anticipate shelling out for an actual fix rather than hoping for a hacked together solution that will break in less than a year. Thanks again, Larson, for the service and the care.
Some of the best service I have ever had. My AC went out in one of these hot days and my house is almost 95° In my house call Larson and they had someone write out take care of me fair pricing fast service would recommend to anybody
Nothing like being quoted for a $420 capacitor that costs $15 online. Buyer beware.Update: I called right after getting the reply to their message and was told someone would call me back. That was 5 days ago. I hate to tell you but 1 review doesnt always mean a fake or competitor, which at this point I dont think a competitor is trying to pull your business down any, you are doing a good job of that on your own. Also, of course my user name wouldnt be in your system, but you could find me by my last name if you actually did keep a record of your customers. I since have replaced the $15 part and it works great, however our other system still was not doing great, that you guys were suppose to check out as well when you were there, so I had another tech from a different company come out and they stated it just needed to be charged. So not only did you try to gouge me for a $15 part, but you failed to find a simple low freon in the other system either. So lets just count this as 3 strikes. Others that are reading, call around or read reviews, because it seems to be harder and harder to find a descent HVAC company in this town.
Travis with Larson air was so knowledgeable and HONEST! I called and he showed up the day of to help assess my problem! Thank you for your kind service!!!
They came and solved a problem with my a/c where another company had failed, and on short notice as well. Travis was professional, answered my questions and had everything running perfectly before he left. Highly recommend and glad to support a locally owned business!
Our unit froze up, had a tech come out to check it out and he told us it was completely out of freon and that we had a major leak. He charged us $1000 for a condenser and to tell us we needed a new unit, but when he left, nothing was fixed, so why the huge price tag???Called another company today and they came out and told us that the control board is bad, they put in a jumper to get the system to work for the time being, but he said that there was no leak in the system to be found, and it was full of freon. He turned the system back on with his temp fix and it is cooling fine. Told us we are nearing the end of life of our system as it is aging, but to prolong it, we can put in a new board. End of the day, $80 service call and the air is working.You tell me, sound legit or scam to get you to buy a new system through them?I posted the above on their Facebook page and was told that they were sending their lawyers my info for slander and that we had not changed our air filters and they were filthy. This was not true, and I responded this below.Larson Air that is completely incorrect. Our air filters were not clogged, as there were just fine when the technician looked at them and even said so to my mother who was here at the time. We change them like clockwork, thank you, so your technician obviously told you a lie.I am also not afraid of your scare tactics, since it seems you have no idea who you are even speaking to. Your tech said our system was completely out of R-22, and added a couple pounds, he said it had a leak and he couldn’t find it. When you left, the system DID NOT WORK, unless you call a fan running and not cooling a working unit. Yes he changed out a part, but that did NOT make the system work. Any decent business would have taken the parts back out since they didn’t fix the problem and your end goal was to sell a new unit, yet your tech decided to leave them and charge an elderly person for them. I call that taking advantage of an elderly person.Your options, a new unit or chase down a leak (for a couple more thousand). You say the $1000 that she was charged will go towards the purchase of a new unit, but that is just a tactic to get us to use your shady company again. Interesting that the next tech found no leak when tested, but found a faulty board, which your tech didn’t even find.
Larson Air helped me get my heating and air conditioning system installed at my business this past summer. The service technicians were really friendly and neat. I got multiple estimates and Larson Air was definitely the most professional. Ive recommended many friends and family to them.
I called Larson Air today so they could look at the air conditioning system on a home I recently purchased. The home inspector said that the air temperature coming out if the vents wasnt as cold has it needed to be. I guess the temperature needs to be 18-22 degrees different from the intake. Mine was only 12 degrees so there was an issue. I called and scheduled a technician for Wednesday between 12-3 pm, the technician called when he was in the way which was nice. He found that the A/C needed about 2 pounds of R-22. Thats the coolant in the system. Once he added it the home cooled down really quick. He recommended a new system because if the age of the unit. So I will be replacing the whole HVAC system in about a month.
Used Larson back in 2012 to fix a part on my air conditioner. Was pleased with their service then...cant say that now!! I had originally called an evening before they could actually come out. Knowing I had decent service from them before, I decided to wait the extra evening to call someone else because they promised me they would come out the next morning...even though it was sweltering 107° that day...BIG MISTAKE!! The service tech replaced my capacitor and everything was fine until later in the afternoon when my AC went out again! The technician was at my house in the mid morning for only about 30 minutes from the time he arrived to changing out the capacitor...later on in the day the fan stopped blowing. I would think he would make sure everything was running tip top since they charge $89 to diagnose...PLUS the nearly $500 part...SUPER DISAPPOINTED!! I feel like Im stuck now waiting for him to come out again to fix...needed to leave out of town today but thats not happening! Beware...there are other HVAC companies out there who will gladly make sure their customers are left with a properly running AC. I dont recommend this company at all, but feel like Im at their mercy to finish the job they should have properly fixed in the first place!! And I am a real customer so if any owner response says otherwise, I can easily post a pic of my invoice to prove I am a real customer!! 👎🏼👎🏼👎🏼
My furnace was a tough case. It wasnt clear why it wouldnt stay ignited, and after Joshs initial visit it was still only working occasionally. He came back a couple days later on a Friday evening to make it right, even though hed been in a car accident the day before. Its great to deal with a company that stands behind its work.
Summer fun @ DHL Yaaunto 2020
Larson Air was very helpful and friendly when I needed my air conditioning unit fixed at my home. I need a new compressor for my upstairs system and they were the only company that had the part in stock. All the other companies were just trying to upsell me. I would recommend Larson Air to anyone who wants quality, honest service.
Travis and Larson Air fixed our outside AC unit extremely quickly. He was professional and after repairing the unit ensured everything inside was working properly before completing the service call. I will recommend Larson Air to everyone I know whos experiencing any AC issues!!!
I called Larson air for regular maintenance. Joe showed up on time and was very informative and friendly. I will use Larson air for all my heating and cooling needs in the future and would highly recommend to anyone
Incredible service and an incredible speed. From calling for service as a new customer, to having perfectly great working heat took all of 2 hours TOPS!
I have used them for my air conditioner and heater. A year after repairing my heater, I had to have them back out, but it was something very simple and they didnt even charge me since no parts needed to be replaced. Their response time is very fast and usually same day. I would recommend them to everybody.
They charge 129 just to show up, technician quoted a huge price said it would be well over 1,000 and the 129 stick it to you fee. I elected to call another company that was much more honest, they charged 50 to look at it and almost 1/3 of the total amount Larson quoted to fix it. I was so happy with the other company I signed a maintenance agreement with them for all my company stores.
I cant thank Larson Air enough, they got me cold air conditioning the same day called. The lady on the phone was extremely nice and fit me in the same day. If it wasnt for Travis I dont know what I would of did, everyone else was booked and said they couldnt come out until Thurasday. But Larson Air came out the same day and they were really nice. Thank you!
Tom came out to fix my A/C today. They did a fantastic job, excellent customer service, did a great job explaining everything, did a great job explaining my different options, and didnt charge me for things I didnt need yet. They also had a fantastic Military Discount.
Awesome locally owned business. Larson Air got my problem taken care of right away. Thanks!
Called on a Sunday, was here within two hours and provided quick professional service at a low price. Cool again, recommend to all!
Larson Air is the greatest in Las Vegas!!!
Managed to get short notice appointment. Service tech was pleasant and resolved issue quickly, Very pleased with Larson Air service!
Called several companies but nobody answered the phone until I found Larson Air. They answered right away and came out to my house within an hour of me calling. Sergio and Josh arrived and climbed on my roof and when they came down the air conditioning was working. I asked how much and they said nothing. It was just a tripped breaker (thank god)! Ive told all my friends about Larson Air already!
I had been using Larson for my properties but no more as their prices just went through the roof! This year every repair came quoted $1k plus most with an expensive sounding electrical run device. Sensing something fishy I met the tech and turns out its new fancy expensive sounding jargon for a simple inexepensive capacitor. My business will be taken elsewhere.
5-stars ripoff artistBe skeptical of the fake positive reviews here (a few were even posted by last names Larson and Larsen, lol) and stay away from this place for any of your air conditioning needs. You’ve been warned. So my tenant texted me that the upstairs unit went out again. He found Larson and asked if I could call them. I called and the owner asked for my credit card info right away before he would send a tech out. This sounded a little shady already as I had never heard of this place and I’m asked to hand over my credit card number, expiration date, security code, and zip to a total stranger but I did it anyway because I know how hot it must be in Vegas. The owner said that the tech will come out between 3pm and 6pm the same day, run a diagnostic, and let me know what the problem is and that I would have to sign an approval statement before they perform the work. Sounded okay to me.So the tech called me four times. First time to let me know he tried calling my tenant to let him know he was on his way but no one picked up. Second time to let me know he had arrived and he would call me again after the diagnostic. On the third call he told me I needed two electrical parts that would cost me a total of $908. OMG! I had a real part, which was the compressor motor replaced three years ago and that was only $600. What are these electrical parts, a diode and a capacitor? He also tried to upsell me some kind of fancy $500 protection kit which I politely declined. I wanted the problem fixed so I gave him the go-ahead on the $908 fix. Half hour later he called me and told me the work is done and my total is $1,037, including a $129 diagnostic fee that no one ever mentioned, the tenant had already signed the paper, and he wanted my credit card info over the phone again. This place wins the scam artist of the day award.So the lesson here is always take your time and get multiple quotes and never jump on the first one. Unfortunately, I live 300 miles away and feel like I’m at their mercy to not price gouge me. The entire service call was less than 1.5 hours and they charged me $1,037 for probably couple dollar worth of parts. This place is a 5-star rip-off artist.
My technician, Tom, showed up when he said he was going to. He explained the issue I was having, plus gave me information about preventative measures we should take. Ill be calling Larson for all of my properties!
Larson just left my apartment! its 10:10 am on Thursday morning and they came shortly after we called. Finally we found a company that will work around our schedule. We called them around 9 am today in a frozen panic and the truth is the second we got off the phone with them I felt much better. I called a couple of other companies, the prices were all in the same ballpark.. We used this company because they said they would work around my schedule and be right over because I had to go to work. I am glad I did ! Anyone reading this, I 100% vouch for this company if you have heating or air conditioning issues call them they are very good .... Thanks again Travis
Responded quickly and professionally...
This place is more like half a star!Scam artist who is unprofessional!Overpriced scam artists!Use anyone else!
Called to ask how much to install freon R22 and he said he will not give price needs to come out for 79.00 and he wants to ripe you off and charge you 200 per pound the cost of r-22 is 16.00 his cost dont use this guy he will cheat you and not a good rep with BBB dont use him
Outstanding