Seeking extra storage during a critical life change can be very difficult. The treatment I got during the rental process with A-American Storage was very kind and professional.The information was clear and relayed in courteous language. Any snags (are there ever none?) were dealt with simply and straight-forwardly.I can highly recommend this business for anyone needing this service. It is a safe haven.
Chill and easy going staff and location is actually nice and easy to enter the facility. The front desk gentleman made my experience easygoing and and stress free on Friday beings I have never purchased a storage unit before and I recommend this place now to my friends beings customer service is friendly and professional.
I found this place online as they had very affordable rates. On my way to the place, I checked out two other facilities nearby (Including another location of A-American). This place had very competitive pricing. I was pleasantly surprised that it was also a very clean and well-run facility. The front desk staff helped me through the sign-up process and gave me additional discounts for signing up 12 months in advance. I even got some free bubble wrap! I would highly recommend this facility.
This facility is clean and even have temperature controlled units. All units are friendly accessible. I recommend this place!
Excellent Customer Service! Paola was very informative and helped me find a unit to store my items. I definitely recommend using this company!
I have nothing but good experiences with their services. I plan on utilizing it for a long time with no regret. And Id love to thank their wonderful employees for helping me get a storage.
It was great service and it was very clean and customer service was really kind and respectful
I’ve utilized this storage facility on 2 several occasions and have always been treated with respect and awesome professionalism. And the facility is always clean 👍🏽👍🏽👍🏽I only have one issue which I hope will be changed from the corporate level; that is to have access after 8pm as well as Sundays, and holidays.
Corp office cares about customers. Thank you
I have had a storage here for maybe 6 years. I have to say, I am very impressed with this facility. I am that person that will search for the best price, but is very picky about cleanliness and security. Not only is this place reasonable and clean. Through the years, If I could give 10 stars everyday, It would be for their customer service.This is not the reason i wanted to leave a review.I think We all feel that customer service is the most important wherever we go.Paola I believe is the Manager here...she has been the one whom I usually speak with.I have had some hardships in the past, I had moved to another state and have been late several, several times...Paola has always been profession, respectful and has always made me feel like she really cares.Thank you Paola for your great customer service and for caring.Robyn K.
Ive been a customer of A-American Storage for a couple years now and I must say I am pleased with their excellent customer service. I have been ill and off work and called them up because I didnt want to lose my belongings but my account had some accrued late fees. Well I called them up explained my situation to Paola and she was so kind and understanding and she went the extra mile and actually waived my late fees. I never expected such genuine kindness from a business. Thank you so much for being human first and a business second. I definitely recommend this business to everyone as all storage businesses are not alike!
Really nice people to deal with Tulio and Paula and the place was clean and super. I spend 2 weeks looking for a good and safe place to store my personal items and this place was the the best. Price was great, location was easy to find and they made move in great. Thank you for all the staff at this location and I highly recommended.
Second time around, all good . They are what they say and the unit I took was clean and secure. One tip is buy the 13 dollar lock from them and it automatically gives you insurance on your unit. Staff is fast and friendly prices are average I would and have used them again
Such an afordable and safe place
Ive been with them forever, they are the.bestest.
Been a member since 2006. This is the best most cost effective storage place. Paola & her husband are amazing and friendly.
The mangers are AMAZING and I would like to take the time to highly recommend place. They are friendly, helpful, patience, and very professional.
Great place to start your things and good people to Deal well. The staff there are great the price is very good
No respect for a company who charges 90 for a 10 by 10 for my mother in law. She tells them she will be gone for 3 years. Well she now pays 185 per month. I wish them the best. Not a good place for long term storage
This storage facility is the best one Ive been to in the AV. They have very affordable and reasonable prices. Their new lighting makes the place look safer and brighter. The staff is always friendly and always looks out for the well being of their customers. They have a move in special that comes with a free moving truck. If youre looking for an affordable,safe and friendly storage facility, this is the place to be. No questions asked.
Great customer service, Quick and Eazy !!Awesome faculty & clean facility.. Very happy I came here :)
Great
Nice storage place. Customer service is awesome here. Go store your stuff here.
Reasonable prices and professional serviceHighly recommend!!
Gray staff and prices
I love this place!! The managers are awesome!! Highly recommend!!
This use to be a good place. Until someone did not put his cigarette out and half of the building burned. My half of the building did not burn (thank God), but everything is all black with soot. The manager did not call me when it happened. I found out 16 days afterwards. They had my daughters phone number & they could have called her, right? But they didnt. Now I have big Expense of hiring a company to help me get stuff out & to take pictures. Plus I will move my stuff to another place. Not A-American Self Storage in any town.
This is hands down the best storage facility Ive ever rented from. The staff is courteous and attentive and an overall pleasure to conduct business with. A very easy experience and an easy choice for your storage needs. Thank You!
Paula helped us with getting the right storage space that we need.she was amazing and very accomodating 👍👍👍
I was very pleased with the staff and the units I rented. The prices was reasonable.
Really nice people and the hole place is always clean inside and out
Honestly best place to go. Staff was professional and most of all friendly. They also always keep me up to date on when other units are open/available
Very clean, nice staff! Excellent rates!
This place is horrible!!! Do not waste your money here. After their fire they claimed I could get my stuff cleaned. Its been three months and still havent heard anything. The fire was not my fault and now all my stuff has smoke damage and theres nothing I can do.
TULOO WAS PROFESSIONAL, COUSTEOUS, ALL AROUND GOOD PERSON.
Alex was a pleasure to work with and got us a great deal on a unit.
Tulio and paola showed great customer service. I am very satisfied with the service I received from both of them. I will recommend this storage location on my Facebook page as well. Thanks tulio and paola.
Quiet convenient place..
Their storage unit are great customer service is good but their prices are a little too pricey.... 💰💰
The Customer Service there is fantasticreally feels safe of leaving my personal belongings at this locationthey work with you in any situationI would recommend this self storage to anyone
Plenty of units and great personnel, always clean and have basic moving supplies! For sale!
Great storage
Very clean very nice price is a little high
Great experience all around. I moved from IN to CA and the staff was a great help, especially Gloria.
This place is great the employees are friendly and very helpful..
Great customers service from Tulio
Great management and customer service .this place is the best I have seen .would recommend to all .
I like this storage facility for a multitude of reasons:1. Climate controlled building for those fragile music instrum...ents...2. Security3. Friendly staff4. Reasonable prices5. Easy to get to6. Large access, so I can go there with my RV without any problem7. Long hours (for comparison my Ventura storage closed at 6PM, while A-American closes at 8PM).Its a no brainer, this is the place to be.Note: Add more electrical outlets in the hallways and you will get a 5 star rating from me.
Always raising their price, what seems like every other month!
Had a space left it.watched as a group from management played their drums in a unit and tried to get into other units . They left trash and watched every move I made with my belongings, didnt feel safe at all. No real adults in charge at anytime .
Best Prices..
Breach of contract lost property
Decent storage but wish it was 24hrs
Great storage space and AWESOME 😎😎😎 Staff
REALLY GOOD SERVICE LOVE IT
Love this place
Great place prices are OK