Delani cut and styled my hair today. I expressed my preferences and she made suggestions and knew exactly what to do and executed it beautifully! We socialized so much, I worried I had distracted her from her work but she did a wonderful job! It looks very modern and artistically balanced. She is a PRO!
I enjoy going to Refinery Downtown to get my haircut. Its clean, they play good music and the atmosphere is very calming. Leah does an excellent job on my hair and I love to have my scalp massaged with the hot towel treatment on my face. It is awesome.
I’ve going here for the past 5 or 6 years and the refinery is easily the best place to get your haircut. As soon as you come in your greeted with a warm welcome from the front and your stylist as well. My stylist was Katie... and she’s absolutely the Best! She really goes above and beyond in getting to know you and exactly how you want your hair done. The best parts she also not shy to give input on what might work better for you not. Gotta go here you’ll love it!
I love Refinery! The atmosphere is so peaceful, I genuinely look forward to my appointments as a little break. I’ve been seeing Leah there for almost 4 years now and I can genuinely say she has changed my life. Highly recommend Refinery!
Love the Refinery! Always great and cheerful service. I would follow Katie if she ever decided to move to another studio, but you can’t wrong with any of the other stylists.
The environment is extremely welcoming, clean and smells amazing! Such a wonderful and friendly staff. Each stylist is very talented and will give top notch service. I’ve never left disappointed.
Very professional! Great place to get a haircut. However they should consider in future of a shop at a truck stop perhaps the TA to accommodate drivers 😉
Always on time, great atmosphere and love the decor and product selections. Melissa does a great job and listens to what you want. Will go here as long as I’m here.
Blake is a fantastic stylist! Im so happy to have such a great salon downtown!
Love this place so much. It’s a perfect place for men to go for services and really feel pampered. They are great with kids cuts and women services too.
Never had a bad experience here. Katie does a wonderful job with my sons hair. She listens to what we want and always makes him look amazing. Everyone is super nice and enjoyable.
Savannah did a perfect job with my sons hair. Loved how clean the salon is and the vibe of it. We will definitely be returning to cut his hair in the future.
I finally found a place to get my hair cut! Melissa is FANTASTIC 😁
Always a great experience! Highly recommend and ask for Melissa. She loves what she does, is friendly and personable and listens to you so she can do her best for you!
Professional, friendly, and fast. I love being able to schedule online and I never have to wait more than a few minutes. The music and atmosphere is always great! I recommend them to everyone.
THIS PLACE WILL DO YOU RIGHT!! treating you to drinks as you walk in, everyone is welcoming and the overall service is UNREAL. Highly recommend trying out this place.
Leah and the crew at the Refinery are awesome! The environment is relaxing, clean and I always feel safe thanks to their ongoing measures to protect their clients during the pandemic. Leah is by and far the best stylist I have had and a great person too! Thank you !Chris Chastant
Ive been going to the Refinery for about 2 years now and I love every cut that I get! Jacie is the best!
DeLani was awesome! She really took her time to make sure my hair was exactly how I wanted it and I left feeling so excited about my new haircut. The space was beautiful as well!
5 Stars to this busuness and my wonderful hairdresser Jacie Petty!
I have been going to Refinery since they opened . No better option in town. Its a great example of a business who pays close attention to their customers. Stop looking and just go here.
Great vibe. Cool atmosphere. Katie was awesome! Will definitely be going back.
Kaitlyn is the best. Very responsive in making appointments and super good at what she does. Love the Refinery!
Nicest staffAlways do a great jobSuper clean facility
Clean friendly and honestly kind of relaxing with the scalp massage/shampoo combo not a bad place to take the edge off
I have been a customer of Refinery Downtown for nearly 5 years. Amanda has been my stylist nearly the entire time and has become almost extended family. Our kids now no longer want to get their haircuts anywhere but at Mrs. Amandas. Happy to continue to support this local small business and plan to continue our support for years to come.
I’ve been going to Refinery since 2017! Leah does a fabulous job on my color, and I always feel super comfortable while I’m there. Always a 10/10 experience!
Always a great experience. Love the staff and professionalism of Refinery. Great local business.Tony
I have been going to The Refinery from over 6 years and wont go anywhere else. Everyone I have ever interacted with has been kind and friendly while being completely professional and and knowing their craft extremely well.
I have been going to Refinery for years. I love the atmosphere and the stylists!
I’ve been going to the Refinery since they opened and continue to be happy with the service throughout the years. Thanks Renee and Katie!
I just adore Blake and am thankful to her for always making sure my hair is exactly what I ask for! See y’all in 5 weeks! ❤️❤️
I was able to schedule a same-day appointment for my 9 year old son who is very particular about his hair. He loved the outcome of his cut and the team was easy to work with, punctual, and very professional.
I’ve been coming here for 6 years. Savannah always does a awesome job!
Fair prices and very good quality service! Blake was very nice and made me look exactly like I wanted!
Suvannah is always professional, and very talented. Great staff. Ease of appointment scheduling.
Always a great experience. Have been coming here for almost 4 or 5 years and always get great service and a great haircut! Brow waxing is on point too!
Great service. Friendly, exceptionally talented hair care in a great atmosphere.
The Ultimate Haircut is the ULTIMATE! So relaxing.
Refinery is hands down my favorite place to get my hair done. The quality of service and friendly faces are top notch.
Always a pleasant experience getting my hair cut at the Refinery. Been a customer for the last 5 years.
We love the Refinery! Amanda and Katie are amazing with my boys.
Top-notch every time! My family and I all go there now.
I have been going here for years. I had to go somewhere else recently because of timing and regretted it instantly!
Wonderful atmosphere, professional services, and friendly people. I highly recommend Refinery Downtown.
Katie is very professional and does an amazing job.
Great place to go get your hair cut! Jacie did a great job fixing my length and was very patient and nice with me. Great place to go and very professional.
I have been going here for a little while and am always treated well and walk away completely satisfied.
Great service. I highly recommend Melissa!
Had a great first visit! Will be returning!
Excellent service. Amanda is great.
Best place to get a haircut, really good service
Great experience! Thorough and professional job. Will definitely be coming back here again.
Very professional staff and great experience. They are adhering to all the social distancing guidelines as much as possible for a haircut place. Blake was awesome, super friendly, and very personable.
Kudos to Katie for a great haircut!
My son looks forward to every haircut.
Leah has been taking care of me lately. She does a great job understanding what I want, asking questions when she needs, and executing well. The Refinery itself is a great place to get a haircut. The hot towel service and regular shampooing make this the place Ill always go.
Excellent as always.
Just had the best salon experience! Blake washed, cut, and styled my hair and she exceeded my expectations and more! They have a friendly, warm staff and provide a welcoming atmosphere that makes me wonder why I’ve never been here before. I will definitely be going back!
Warm, friendly atmosphere. Delani worked well with how my daughter wanted her hair cut.
Savanah is Awesome!!
Very classy atmosphere. Excellent stylists.
I have been frequenting The Refinery for quite a while now. I have always been impressed with their efforts to spoil their customers. I have tried almost every service offered and have never left disappointed. The atmosphere is soothing. The staff is always professional and courteous. Jamie and Jessi are as skilled as they come. Every time I get a 30 minute massage Heathers able hands make me wish I had booked an hour. I always look and feel like a champ when I leave. Renee has furnished the business with every pampering detail that you can think of. I now even bring my 12 year old son and he always leaves with a smile. And now that they offer womens services I can try to persuade my wife to treat herself as well. I can go on forever praising The Refinery, but I would just advise anybody to just go try it and get hooked!Keep up the great work ladies!
Thank you Jacie for taking such good care of me! You not only did what I’d asked but you did such a good job. I’d recommend this place to anyone! They specialize in men and women! Although they are pretty busy, you’d be crazy not to check them out! The atmosphere was fun loving and professional. Def going back!!
Very personal and friendly staff! Ive never had a bad experience here. I would highly recommend haircuts at this place. The atmosphere is nice and so are the results!
Savanah is the best
Always super happy with the experience at Refinery
Great Experience with Amanda
Amazing girls and quality hair cuts!
Always an amazing experience
Great atmosphere and outstanding service!!!
Nice place, recommended
Complimentary drinks (sodas, water), family friendly and friendly hair stylist. Best haircuts around servicing men, women and children.
Great and friendly service
My son and I have both gone here and been taken care of by separate barbers and this is the best haircut weve each had. I had my haircut by Leah and she was fantastic, cut my hair exactly how I wanted it and was very friendly and made me feel welcome.My son saw Melissa and she did a great job with his hair and was also very friendly. He said it was the best haircut hes ever had and felt that she treated him like a person and talked to him instead of just treating him like a little kid like some other places hes been to.
Asked for an inch or so off the front they took off 3 inches. Cost nearly $30 with tax and a tip and it looks absolutely horrible, and as a bonus they were late.
I personally will not be returning to The Refinery. I used to go regularly for hair color, but the last time I went I was charged to fix a mistake. I have darker hair and should have been told that it would take multiple sessions to lighten it before I could put in the color. However, I had it bleached once and it still had yellow undertones when the color was put in, and I dont believe I had any toner put in. This resulted in my hair being three different colors. Initially, the hairdresser wasnt going to charge me to fix it, but the manager said she had to charge me for the product. I appreciate the hairdresser offering to fix the mistake, but I find this incredibly unprofessional for a salon.
Great service, relaxing atmosphere, reasonable prices, and I love my hair!!I love going to refinery for all the things I listed but most of all because of the talented stylist. I just recently cut and highlighted my hair and it turned out great. The attention to detail is top notch. I highly recommend trying Refinery for your next haircut, color, or even their spa services...promise you will leave as happy as I did!!!
First time visiting, will be back.
The staff has been outstanding in making the Refinery experience one of professionalism, service, comfort and pleasure. I was first afforded an opportunity to visit the refinery by virtue of a gift certificate which then translated into several return visits after being exposed to its totality of serving my needs. I see the Refinery as genuine in their approach to making ones business is welcome and appreciated. In particular I find my stylist Rene, also the owner, to be friendly, talented and pleasant in conversation.
I’ve been getting my haircut at the refinery for several years now and have never had a bad experience. Katie Francois has been cutting my hair for the last two years. She is very professional, a pleasure to visit with and does a great job. I would recommend getting the scalp massage with a hair cut.
Love it here! Huge comfy chairs and friendly staff. Lea keeps my hair and beard nice and neat.
Great atmosphere!
I had Kelly as my stylist this morning.She has a very cheerful personality, a great amount of talent in what she is doing, shows tremendous professionalism. Kelly also gave me some quite useful advice as to how to handle my hair on a daily basis. Overall a very pleasant first-time experience.I love my hair cut definitely something different from what Ive got in the past.Kelly is someone you can trust.I am coming back for my next hair cut / digital perm!
Have been going to Refinery for over a year now. Service has always been excellent. Jessi is a great stylist! Renee and the gang go out of their way to make sure that every customer is satisfied every time. A great salon with a great atmosphere.
Love this place!!!
Some people say that customer service is dead. Well, Im happy to report that it is alive and well at The Refinery. They always try to accommodate my hectic schedule and I never leave unsatisfied. Ive even referred a few of my friends. Thank you, ladies; you make me look good.
Super friendly staff and great service! I always get a great haircut and service. The place it super clean and very tastefully decorated. I hope to keep coming back here for years. Thanks!
Amazing customer service! If in the rare instance, something is not completely to your liking, they will go above and beyond to keep you happy! It is obvious that they appreciate your patronage and want to hold on to you as a client. They ladies here are professional, friendly and know their skin/hair/nail business! And now that they are offering womens services, they are so convenient for a middle of the day, mini-mani getaway!
Amanda did an awesome job!She did highlights, lowlights, brow wax and cut and style.Was in and out quickly and had great service!Great atmosphere and music and the products they use are great!I would highly recommend Amanda. After so many people messing up my hair shes the only one I trust 👍🏻
Without a doubt one of the coolest spaces in Lafayette. The Refinery is not your typical mens barber experience. Its the type of place youd expect to stumble upon in NY or LA. One visit and youll be a client for life!
Ive been getting my hair done by Leah for years now and have never had a complaint. Everyone there is always super friendly and the atmosphere is chill. The online reservation system is also easy to use, and they now use Flok as a punch card / rewards / coupon / chat type app and its pretty sweet. After being with them for this long Im confident they can handle any sort of hair style anyone requests.
I am always greeted with a hello and smile. The ladies that work at the Refinery are very professional and often funny and easy to speak to. I truly enjoy the ultimate haircut with the hot towel and the scalp masssage, it is incredible!!! Highly recommend scheduling an appointment. The website makes it very easy.
Over the years, Ive been to several Barber shops and salons for service....none of them compare with The Refinery Downtown. From the time I call for an appointment, until I leave with a great haircut and the stated gratitude of my stylist & your support staff...I feel like Im visiting with great friends. The great haircut I know Ill get is a given, but the warm greeting, the complimentary drinks,...not to mention the comfortable and aromatic surroundings of the shop, are great extras that positively contribute to the overall experience that is the norm at The Refinery. I highly recommend The Refinery to anyone who appreciates receiving the best bang for your buck available at any Barber shop...bar none! My thanks to Jamie, Jessie & the other stylists for your consistently friendly & professional service...Ill never go anywhere else!
Great place to get a haircut and a massage on a Friday afternoon! I havent been lately and I am WAY overdue! The ladies there are wonderful, sweet and professional!
The Refinery has been a dream come true. I never did like the Chop Shops and wanted a place to call mine. The Refinery is it. Renee has done a wonderful job of offering all the things a man needs and the best service in town. I will forever be a customer. Thanks ---------------------
Scheduled a head & neck shave along with a beard trim. Upon arrival it is explained that we may not have enough time to do anything but the head shave. As the shaving commenced, I realized that the head shave was being done with a DISPOSABLE RAZOR. She decided that there was enough time to shave my neck but did not touch my beard which was the main reason I went there. When I go to check out, $70!!!! For a shave with a damn disposable razor. It doesn’t cost me $70 to shave in a year. What a sham, never going back.
My fiance and I live in Houston but almost every time we come back to Lafayette he makes time to visit The Refinery. He loves the hot towel shaves! As for me you can not beat the products and the friendly atmosphere, downtown Lafayette is just such a special place. Looking forward to many more trips!
My son and I make a Guys morning every three weeks when we get our hair cut. We go to breakfast, get our hair cut and get away. He and I will have a lot to remember when he grows up as Refinery is a great place to have your hair cut and get out of the salon atmosphere of so many places.
The atmosphere and great customer service at Refinery is what has kept me coming back for quite some time. Youre never just another haircut when you walk in. Their willingness to listen to what you want and give their advice makes all the difference. Thanks Laney, Renee, and the rest of the staff!