I love the willingness of the Salesman Jeremy Raymond for working with me and helping me get the car i wanted at a reasonable price with a reasonable down payment and reasonable monthly payments. Well most definitely recommend Byrider @ 575 Sagamore Parkway South Lafayette, IN 47905
It was wonderful. I was really worried I wasnt going to get approved and yet they pulled through for me. And Ronnie was a wonderful sales person he did a great job by explaining everything to me so u all did great. And thank u all very much.
Our salesman Jeff was unbelievably accommodating. His outstanding personality made it feel like you were just talking to one of your friends. He stayed well past closing time to make sure that we left in the exact car the we wanted & the whole reason that we even stopped in the first place. If you are looking to buy a new vehicle go see Jeff at Lafayette JD Byrider. I know JD Byrider gets a bad rap sometimes but they had exactly what we wanted and it has a 4 year warranty which is longer than the warranty we had with our last vehicle purchase. If you want a great salesman Jeff is your man!!
Jeff Messer is fantastic. He took all our fears away just with his personality.
Got the car I wanted, really nice and Jeremy was great. He knows how to keep things fun at times and works hard to get you what you want.Pricing down was a great deal. And monthly payments for 2012 chewy equinox was definitely a great deal.I was paying same for 2007 monthly wise at another place plus 2007 was $300 more downPlus byrider reports good to credit plus they are friendly
Jeff was absolutely amazing! He helped me so so much! He made things happen! Very funny and easy to work with. Very satisfied.
Great customer service! Highly recommend purchasing your next vehicle through them! The experience was better than any other dealership weve been to!
Has been a great day, through JD Byriders thoughtfulness for me a buyer !!!Basically a wreck was going to ruin my credit !!!To which I had worked hard to raise up, through them its not a problem anymore !!!Automobile that was wrecked, now replaced and credit has no worries.Thank You Guys for caring for the people you sell too, keep up the good work and youll earn a better reputation !!! Glad I did business with you and recommend these guys to others !!!Thanks Again, Dennis Stevens
Great experience and great customer service! They made this process so easy for me especially after having a nightmare with another company!
Jeff, was very pleasant, do deal with went through everything, with no hasseling or pressuring, an made the deal, with a smile on my face.
They are a great place to get u a car they took of so much money to be able to help me if u need a car come to Byrider
Well to b honest I had a great experience the really helped me out and got me into a great car
Great experience, able to get a car that I needed when my car decided it didn’t want to be mine anymore…. They even took it as a trade in!!!! Was in and out in just over two hours.
Worked with Ronnie and Jeremy Douche’ they were great. Amazing experience.
Friendly, helpful, easy to deal with, not pushy or rude. Loved working with Jeff and Jeremy! Thank you!!
Everyone was awesome...nice and courteous people..Ronnie is the man. appreciate him and Jeff..thanks guys
Ronnie Mann is really good at making sure everything is satisfactory and clear on my purchase. Very happy with the way Ive been treated.
Making a car purchase can be a stressful ordeal. When I was sold a car by Ronnie Manns, I was surprised how well Ronnie explained everything which led to a comfortable transition. I never got the feeling I was being forced or taken advantage of (LIKE AT OTHER PLACES) I just watched and listened while Ronnie explained everything, got my questions answered, and drove away satisfied. I will refer everyone I know to see what J.D. BYRIDER has to offer before going anywhere else. Thank-You Ronnie!
Servicing dept is awesome they always return my calls and keep me informed!
We showed up at 430 yesterday afternoon. Ronnie Manns helped us tremendously, and we were able to get a vehicle from them, when no other car lots would help us. Ronnie and his team stayed beyond office hours to make sure our deal was successful
Ronnie and jeff are Great!
Jeremy at jd byrider was amazing friendly and dinner his best to help me thanks 😊 I recommend jd byrider ask for jeremy
Jeff Messer was amazing he helped me so much and was very understanding.
Great job by the Lafayette Team, great service great job highly recommend these guys
I’m giving a two star only because they gave me a chance when no other dealer would, I was just starting out my credit so in 2017 it was low. I financed a 2007 Jeep Patriot for 13,000 and change, miles around 89,000, my apr was 24, understandable due to my credit. That being said that car was worth half that but I ended up paying three times the amount. That’s not my issue. My issue is they claim to sell their cars at high prices because they’re good quality, WRONG! They sold me a car that the check engine light came on a week later, not a big issue. My tires were sitting outward due to the rocker arms, luckily it was still under warranty or I would’ve had to pay up to 2,000 to fix it. Even after that was fixed I had problem after problem. I put up to at least 5,000 of my own money into that car that wasn’t even worth it. I only had 3000 remaining on my loan and needed a new car bad because once again something was messed up on it, I didn’t even care to take it in to get diagnostics ran in it. I went to Bob Rhorman Subaru and they were able to pay off that remaining amount and get me a 2018 Subaru Impreza for 15,000 and 35,000 miles, 7 apr. I do appreciate them giving me a chance to get a loan because it helped my credit, due to me never missing a payment. But I would never in my life if they were the last dealership on earth finance or buy another car from them.
Great service! Courteous, respectful and friendly care! Loved it!
Mark and Jeremy were awesome!!! Totally rad place and nice people, laid back will definitely be coming back!!
DO NOT BUY A CAR FROM HERE SINCE I GOT THE CAR IVE BEEN SPENDING ALOT OF MONEY ON THIS CAR 1ST THE REAR BRAKES LOCKED UP SO I FOUND OUT THE CALIPERS WERE BAD THEN THE A/C WENT OUT THE COMPRESSOR WAS BAD THE 1ST 3 MONTHS IM OUT OF $1600 NOW THE TRANSMISSION HAS A GEARING PROBLEM WHICH IM GETTING LOOKED AT RIGHT NOWI REPEAT DO NOT DO BUSINESS HERE .. ALSO THERE WAS BLOOD IN THE BACK SEAT SO IM TALKING TO A LAWYER ABOUT MY OPTIONS
Jeremiah is excellent! Great customer service for Byriders!
I suggest looking elsewhere. All the vehicles are way over priced and have over 100,000 miles on them. We went right across the street from them and received such excellent service by Joe Atkinson. He worked hard to get us into a new vehicle with super low mileage and paying less than half of what jD Byrider makes you pay. Gap insurance and everything included
Byrider will not honor there contract they promise to keep your vehicle on the road I have 2012 captiva and it needs a new engine jerima will not honor the warranty and fix it even when I brought proof to them from 4 different car shops that have all shared the same paperwork with me the motor is shot I did have the vehicle property tested and inspected byrider is responsible for the cars they sell . I have taken to contract to a contract lawery all I can say is byrider is selling bad cars not one of them can show proof of the cars history and cant provide proof of the men who work on them its a scam. I have also sent my story to the news and in hopes that byrider will make things rigjt. They want you to have full coverage of a car thats not worth its value my captive is only worth 2500 on black book and Kelly blue book I am being charged 16,000 on a car that wont be covered in a accident . Since I cant get byrider to do whats right by there contract agreement it means byrider broke the contract and I am legally free.i hope byrider reads this and makes it right or we can go to court on the grounds of contract being broke and selling bad cars over priced saying low monthly payments but why I am being charged 196.00 every two weeks. Talk to there fiance company for over a hour and they agreed with me and said they would make make it right still waiting.
I bought a vehical from this place and its been a nightmare they refuse to honor the contract of service after i reptily showed them the problem that it needed anew engine but still they wont do anything i took my vechiel to 4 diffrent dealerships and got prof of the problem still they wont do anything.There contract clearly staets they will keep your vehicel on the road, so there for they broke the contract, and they want you to have full covrage of the cars they sell but the insurecn wont cover there prices of the car so your stuck paying the diffrents, So now i have gotton ahold of a lawery that mite help me, so byrider look at your cars before you sell them and not just reset the check engin light! Stay clear of byrider iam paying for a car i dont have they wont pay the bill under there worranty policie and getting ready for a court fight because they wont honor the contract they put in place! Littel note take your contract to a contract lawery before signing i had to. So byrider you going to honor your service contract or do we need to go to court!!!
The service department is A++ they are amazing! Jeremiah being back is the best. They go to great lengths to keep your vehicle safe, on the roads as quick as possible and keep the cost down. The sales side of JD Byrider no not at all. They will tell you whatever you want to hear with a smile on your face to get that contract signed. And their “referral program” don’t bother. You will get screwed out of it. I myself have and a couple people I know. I know some people, like myself, have no other option and certain salesman (like Jeff) know that and play on it. Just be very careful and double check numbers and paperwork! But service A++++
This Byrider used to be JD Byrider. Yes the company with millions of dollars awarded to people who have made purchases from. Make sure you check the scam out very closely. Do not take their advice on anything. Speak with anyone else. 20+ percent finance charges. Even with bad credit there is a far better option. Get advice from a reputable bank that can better advise you before you make the biggest mistake in your life that with follow your credit for years to come. Even if you buy and pay here and make all payments down the road a bank will look and see that you financed through CNAC who Byrider uses. This is a flag that you’ve had an incident or you’re hiding something. Do not do business here. They are an unaccredited business with the Better Business Bureau. Check it out. JD Byrider vs Byrider. This dealer like other JD or simply Byrider scam so called dealers are misrepresenting vehicles and the advantage they supposedly are assisting to achieve for you or a loved one. They are not your friend. One in three vehicles result in a repossession or bankruptcy. It’s a fact. Never ever buy the service contract. It is the most ridiculous thing ever. Duct tape and bailing wire is a better option.
Im not a huge fan of Byrider however they were there when we needed help. The cars seem to break down a lot however the ONLY Byrider service department we trust is the one in Lafayette. Jeremiah is awesome he knows his stuff and he has great technicians that work for him. We drive from Indianapolis to take our vehicles to him.
And Byrider Service did it again! Got my cat fixed 3 days early and as always service with a smile!! Jeremiah is beyond helpful. He makes the car service experience bearable.
Id give it more stars if only they had a vehicle to borrow if yours was in the shop but other than that Ive been dealing with JD for years & havent had any major issues.
Jeff and all the guys there were outstanding and wine above and beyond to get me in a great car. Cannot recommend them enough. Definitely take care of there customers and make you feel like an individual and not a number.
The staff was very friendly and professional!
Do not purchase an sort of extra warranty or service contract. They will make it as hard as possible to use and will “encourage” you to use third party services instead. Total waste of money and definitely over pitched by desperate salespeople. Do not be mislead.
This is THE most unethical business. They lie about a deal to get you in, then when they want your signature They present you with a completely different agreement.TERRIBLE CUSTOMER SERVICE AND BUSINESS ETHICS
Was looking to get second car but was denied cause of my job. Never said it would be used for work but was told cause of my job they couldnt help. They say they help any credit but apparently not any job. Not likely to recommend then even to an enemy. Jeff was pleasant to work with though.
The warranty on there vehicles is outstanding, the service department is top notch, and there service manager Jeremiah Dowell treats people with respect and care, people like this keeps me coming back to JD byrider.
Great place to get a vehicle,even with not so good credit. We bought our Ford Escape there,they have been helpful every step of the way.
Ive had nothing but good experiences with Byrider. Jeff Messer and his staff are always there to help. They always go over and beyond to help me out. I would recommend this place to anyone needing a good car.
After a year the car I bought became a nightmare.
My credit is better now, so the only reason I stick with JD Byrider is because of the customer service. I got my first car from Jeff four years ago, after that I went back & got my second car in August 2019 again with Jeff.I’ve recently had transmission problems & have had to communicate with David B. & Damon. Each time I’ve had to call they’ve gone the extra mile to try to help me out. David especially. His customer service & sense of urgency is much appreciated. It’s been a rough month dealing with this transmission & I’m grateful that they’ve done & are doing everything they can to make this right & get the situation handled. 10/10 to the guys & the rest of the team in Lafayette. Thanks for putting up with me during this stressful time! 😏
Jeremy was great. They have a tax deal going on right now that is absolutely amazing. Thanks guys !!
Got a car here few years ago. Used car that was 8 years old. Had it ten years. Never a serious problem Sold to friend whos had it 5 years and still no major problems. Definately recomend this place. Friendly and very knowledgeable staff. In fact be going there shortly for another car.
Mark was great !!
They repaired my vehicle in a timely fashion, my only problem was the length of time that I had to wait in order to get an appointment. I know that they were busy but as my grandson uses this car and sometimes he has a very limited window of time when he is in town and there isnt a Byrider location close to him that every thing needs to be done when he happens to come home and sometimes I dont have a lot of advanced notice, but they do try to work me in. I also appreciate having the warranty on the car as that cuts down on the cost.
They were very nice, funny, and helpful. They did get us in a car when others couldnt. They also worked with the small down payment we had. They didnt tell us we had to come up with a way bigger deposit, like other places did. One of the salesman shared his lunch. Thanks it was good. Love my new car.
I was very satisfied, they have a very friendly and helpful staff. Low down payment, limited warranty included and nice vehicles. Definitely worth checking them out. Thanks JD Byrider.
Was unsure of my chances on getting my own vehicle, but with the help of Bill I managed to score an awesome ride. Bill was awesome, very helpful and funny. The process was made easy by him which helped me out big time. I had never before purchased my own vehicle and wasnt 100% sure what i was doing but Bill definitely gets to understand your situation and help you an anyway possible. Recommend anybody go here no matter what your financial situation. Thanks. J.D. Byrider!
Very helpful, straight up, no hidden bullshit. I was very well pleased with my experience with Jeff Messer and the gentleman that got us financing. Love my ride! Love my warranty! Love my $10 dollar oil changes! Seriously if you need help those guys really help you.
Awesome staff and friendly service...
Went to J.D. Byrider looking for a car. Didnt have credit or a huge chunk of cash to spend. They hooked me up with a great vehicle and affordable payments and that same day drove home in my new car! Id recommend J.D. to anyone who has issued in getting a car. They do a great job and even help service the vehicle should it need work or repairs
The 1 star is for Dustin. He’s a cool dude. Very respectful. But it’s not a buy here pay here. You still have to have credit or a co-signer. False advertisement.
The guy was amazing. He stayed way past closing to help me and was great about it. The only disappointing thing was the fire was low on a jeep I really wanted and it was pulling towards that size when driving, so he went to fill up the tire and couldnt because the techs had locked it up and he couldnt get in to do it. I ended up going with a car but man I would have loved to have that jeep!!
It was a pleasure working with Jeff! Very helpful in getting us into our vehicle. The process went smoothly.
There was some bumps in the road to getting me in a car but wasnt so much on their end more it was hard for me to get a car. But they worked their magic and got me into a nice car with low enough payments I can afford. I would recommend them to any one. And Jerrod was an awesome sales man who cared about me and what was best. Not just selling a car he cared on if this was something that will help me not hurt me.
The staff at JD Byrider was amazing. I really appreciate the customer care from Jare, you do not get that in a lot of places anymore. They made sure my husband and I was aware we could pick any vehicle we wish to drive for our familys needs until we were very satisfied with what vehicle we picked out. There was no pushing us to make us move or sign quickly. We were able to ask questions with complete kindness, thank you,very much!!!
We had a great experience at the lafayette IN location as usual, this is my third car from here and i have been very pleased with each purchase! Jeff Messer was a really big help in getting what we wanted. Jeff does a wonderful job in making sure everyone buying is comfortable in doing so. Thanks again!! Good place, great people, nice car selection.
Overall experience thus far has been pleasant. The staff was helpful and was willing to work with me so we could all leave happy. Day 1 so far satisfied.
Out of all the dealers in Lafayette this one is hands down the best. Jeff was awesome! He was patient, knowledgeable, on point. Will definitely recommend to all my friends and family.
Ronnie was great! Great help. Funny family guy. Very patient with us as we are a very picky couple. Thanks for your hard work man!
High pressure sales. I didnt like the fact that they wanted to run my sons credit before showing us any cars. Why bother if they dont have a car that we like. If you have bad credit it might be the place for you. My sons credit is good.
Ill just Say as My Lord Enable Me ! #OneofHisChosenOnes. We are #WellPleased.
Jeff is amazing at his job definitely recommend this place
Awesome place to get a vehicle very wonderful staff
The way I was treated by the staff there was awesome. They treated me as if I was their neighbor, especially Jarod. He had fully explained everything to me in detail and quickly saving me time I could have driving my new car. They also made sure it was a car I could afford which was pretty nice as well. I will be getting another car from them in the future.
Always great customer service with trying there absolute best to make sure I’m happy as a customer. It’s my second vehicle with them and they just simply care... and that’s what counts. Jeff messer was the main one to help me when I first walked through the door and has provided me with the best customer service than I have received from almost anyone in general.
We have purchased 3 cars from them! Love them!
I would like to thank the team at J.D. Byrider in Lafayette for their wonderful attention to not just me, but to every customer I observed there on the day I was shopping for a vehicle. Jeff Messer was the customer service rep that attended to me and his attitude and personality fit great with mine and I felt like Id known him for...ever! He was able to connect with me personally and I really do feel like he was interested in me and what I was looking for that day. My experience was top notch and it was Jeff that made it super with great support from the rest of his team. They are a really great group of people and if I know anyone who needs to purchase a vehicle and needs help to get there I will DEFINITELY recommend they check with Jeff at J.D. Byrider in Lafayette, IN.Jarrod and Bill...Kudos to the two of you as well and Thanks!
Robert and I were really pleased with Jeff Messer he was very professional. We really enjoyed having him sell our car to us. Also Rachel in finance was quick and very friendly. We will definitely recommend J.D. Byrider to friends and family. Thank you all so much!
Hi everyone on 2-7-2019 I purchased a vehicle from JD Byrider and need I say the sales consultants there are magnificent Jeff & Jeremy was awesome I would recommend this place to everyone that asks me about a car yes 5 stars for JD Byrider
If you want a classy, easy, no hassle buying experience go to Lafayette JD By rider and see Jeremy and Dave! Even though they were severely short handed, they handled everything in a timely manner and kept everything going smooth! You need more employees like these two!
I liked how Jarrod went up and beyond to get us into a vehicle. Not only did he get me going on a car within my budget, he took of my hands the old vehicle that was giving me trouble. Had a really good attitude and worked with us.
Jeff was great to work with. He was very helpful and he did a great job in getting my husband in what he wanted to drive. We plan on coming back to get another car from them once we get a chance to upgrade my car.
They were the nicest people in the world! They knew my situation, single mom of 2 and my car had quit on me. I had one more payment left on it, and they took over the payment and allowed me to use the car towards a down payment. The car wasnt moving at all, so they even arranged to have it towed! I was able to get approved for a $0 down payment due at signing and walked away that day in my new car! I would highly recommend them.
They have the best prices on repairs. The service manager went out if his way to help us, when repairs were taking longer then we thought.
Do not ruin your life here these people are RIP off con artist that sell broken cars and charge 3 times the amount. Ruin your credit by setting up high payments on a car thats not worth it and then once you miss them they tow the vehicle after you just spent well over the worth of the vehicle. Also the automotive department is trash and cant fix anything in a timely matter even if they do fix it. They also set you up to take your tax check and basically every dollar you got screw this place go anywhere else
Time and Time again....JD Byrider makes fake post on here....truth is this place works just to get $$$ form u and leave u with something that will bring u nothing but headaches....not only myself but 2 of are closest friends and family have had the same issue with no help form JD Byrider....i understand selling the car is the most important part to these people but come on.....they get u in there no matter the credit they know you need a car and no one else will do business with u and there it is your 1st problem will happen and u will never get any help the customer reps will act like they dont know u at all.....time for people to write and let this company know about it....please dont let there fake reviews keep posting on here
Jeff was wonderful! He made me feel welcome and secure in my decision. He is top notch!
Jeremy Raymond was very helpful..he helped kill time with his positive attitude.Great customer service thank you again sirShane Hart
I love these people.Jeff the whole team are amazing helpful considerate people they amaze me got me financing with very poor credit and got me a new to me but runs like a new ride very clean .Very affordable SUV, Go See them tell them I sent you Mary the lady I with the Kia Sportage Works A t Wendys over by state police post west Lafayette . They are great people will do their best to help anyone with an income no matter what their credit is . .
Awesome service. Love the new Nissan. Jeff Messer deserves a raise
They lie they dont fix anything and they over price a car by 10
It was awesome! Jeff Messer was a great salesman! I got to test drive and leave with a vehicle the same day. I love my new Chevy Malibu..
The service at JD Byriderz is amazing! They do what they can to make sure your happy with your vehicle!!
Jeremy was an amazing help and 100% true to his word. Make sure you go to him!
Ronnie was great thank you for my new car!! We need more people like you and Jeremy.
Great place to get car with a low down payment tell them Jason Henschen sent you there
I started my day thinking I was getting into one vehicle, then after my finance came back and I had a limit I was unable to get what I thought at that time the vehicle for me. Then Jeremy Raymond never quit looking trying to help me find a vehicle that I liked within my budget (And I am picky, seriously he had 30 cars ready for me to choose from, and it took me forever) he found a vehicle at a different JD Byrider and I drove to Shadeland in a differnt car where I picked up an awesome G-6 that I wouldnt change a thing on, all in all from the service that I received and the pain I put them through this has been a great experience, and I recommend JD Byrider to everybody
I walked in there needing a newer car not really knowing if I could afford it and I walked out with a newer car, cheap payments and a weight off my shoulders. I love my new car and the payments are affordable. And, my credit is really bad so I was nervous, thinking I wouldnt get approved, but i got approved and I absolutely love my car. I would and will recommend it to anybody. If your looking for a car that you can make cheap payments on and is very reliable, then jd byrider is definitely for you. Thank you guys for getting me approved for a car that I can be happy about getting into every single day.
I was in a really bad situation after a financial unexpected ted crisis to where I had to choose to surrender my vehicle because I could no longer afford it. I surrendered it and hours later a great employee of jdbyrider put me in another affordable le vehicle and no loss work time to do this transation. Great friendly place to go to get that new start.
I showed up nervous & wasnt quite sure how the whole experience was going to go. After being there for even just a few minutes I was laughing and felt comfortable. I left a few hours later with a vehicle and a smile.
DO NOT BUY FROM HERE WE BOUGHT A CAR A WEEK LATER WAS BROKEN HUSBAND FIXED IT HIMSELF AS THE WARRENTY THEY SELL IS A LYE WE CONTACTED THEM PER REQUEST ON OTHER REVIEW THEY WERE SOPOSED TO LOOK INTO IT AND CALL US BACK BUT NEVER DID SHADDY SALES BROKEN CARS AND WILL LYE RIGHT TO YOUR FACE STAY AWAY AND BE WARNED