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LawnStarter Lawn Care Service
901 Mountcastle St SW #611, Knoxville, TN 37916, United States
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LawnStarter Lawn Care Service

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J
Review №1

Price I was initially quoted is what I am always charged. The same crew seems to come every two weeks. They are fast, efficient, and do a good job. Finally paying someone else to cut my lawn is one of the best decisions Ive made as a homeowner.

AE
Review №2

You never know what you will be charged. What I was quoted for my weekly service was never what i was charged. My charges could vary between $23 and $52 for no reason I could fathom. I would get long grass charges when the crew came less than a week ago. They never cleaned up after themselves and left branches everywhere. Absolutely not worth it.

Er
Review №3

Brittney was amazing, tackled a hard job, I appreciate them so much worth the money, wish I could have tipped more!

Pe
Review №4

Great lawn service. Excellent job every time. Highly recommend.

Sh
Review №5

Lawn starter is so easy to manage your lawn care needs. They are reasonable, dependable and do a good job. I highly recommend Lawn Starter.

Ca
Review №6

Great job. Professional and courteous

As
Review №7

Awful company. They took us all the way through the enrollment and we provided all of our information and even scheduled our first cut then we get an EMAIL that they can’t provide us service in our area. A phone call at least would have been nice!!!! Bad business and would not recommend to anyone. If they were not able to service our address then they should have said that instead of scheduling our first cut.

An
Review №8

We just started using this company. So far I am happy to have someone else care for my lawn since I am too busy with working and handling other responsibilities.

Ra
Review №9

Lawn Starter was on time with their crew and very efficient.

Ka
Review №10

Very happy with my yard!

Di
Review №11

We have been using Ernest and his crew through the LawnStarter application since August and they continue to do a great job. 👍

ph
Review №12

I contacted Lawn Services to mow our front and side lawn. Half of the front and the side yard is covered in leaves from the fall. There was no grass to actually cut in those areas. The front grass was approximately an area 10-15x60. The person I spoke with ask if the grass was over 6 inches tall. I told her it was. She never told me I would be charged double. She only told me they only ask that we let them mow 3 times. I didn’t have a problem with that. They ended up charging me $66.80 to mow this small area. They get your credit card information up front so you don’t know until after they run your card what they cheated you out of. They are dishonest. I do not recommend anyone using them.

Au
Review №13

My provider is great and my lawn always looks fantastic!

Br
Review №14

They did a great job on my lawn! I would recommend them to others.

Wh
Review №15

This year I was looking for a new lawn service because my lawn care service I had been using previously retired. After doing my research lawnstarter came highly recommended and I really loved I could schedule in an app. My first mow (on April 8) was uneventful, crew was professional and nice and did a great job. But that was the only time my lawn has been mowed. The next mow was scheduled between April 19 and April 21. On April 20 my boyfriend came home to the front lawn mowed and the gate to our back yard completely broken and the latch bent backward. I also got an email that day saying “our crew had to cancel and they were looking for a new crew”. All I can figure is instead of just fessing up to breaking my gate latch (maybe a $30 fix, not a huge deal, things happen) they just cancelled the mow and left. I was out of the country for work the next few days and I had trusted LawnStarter would get back to me. But by Thursday morning my lawn still hadn’t been mowed so I called and spoke to Janice, who was very kind and professional and ensured me they would help with my gate and a crew would be at my home by Monday. I explained the situation that now my lawn was a week late being mowed and if they could get someone there before the weekend and I was hosting a party that weekend. She put a rush and ensured me the lawn would be mowed either that day or the next. I got home from my business trip and lo and behold my lawn STILL isn’t mowed. I had to relocate the party I was hosting over the weekend and, still giving them the benefit of the doubt, assumed it would be done on Monday (yesterday) but it still isn’t mowed. To add insult to injury I received an email this morning saying that my lawn had been rescheduled to tomorrow because another customer needed to reschedule; as well as an email asking for proof that the crew that broke my gate latch came to my house, which I don’t have other than the context clues that one lawn was mowed and the other not and my gate was broken. Incredibly unacceptable way to do business.

Mi
Review №16

These guys were awesome. They rescheduled my appointment and were able to knock out my lawn before the rain storms last week. Great communication and customer service. I would highly recommend.

Sa
Review №17

Kickin grass and takin names. They did a fangrasstic job!

Be
Review №18

Fast and friendly service, they always give me a heads up before they head over and offer lots of communication to alter my service every week. Nice to see a company think of customer service being important to them.

Ve
Review №19

This is an awesome service. Omid is personable and pleasantly friendly. He does an amazing job on my homes lawn. Even the neighbors commented on what a great job Omid does. I highly recommend hassle-free LawnStarter Lawn Care Service!

Je
Review №20

The app is super convenient for setting up regular mowing service and for ordering occasional services like flower bed clean up or leaf removal. George always does an amazing job on my yard!

La
Review №21

Awesome service and Michael is awesome and very friendly. Would recommend to any one.

To
Review №22

I broke my back in the spring and was worried about how the yard work was going be handled. I came across Lawnstarter, requested a quote, and I have not been disappointed. Great work Jeremy.

Ch
Review №23

I couldnt be happier with the service and convenience of LawnStarter. Will definitely recommend to friends and family. A++

ev
Review №24

Excellent work. My lawn looks beautiful every time.

Ky
Review №25

Tried to get them on my property for a week and they blew it off 3 times, and then said they wouldnt waive the long grass fee when I was told my appointment would be on day 2. Terrible customer service.

Information
4 Photos
25 Comments
4.4 Rating
  • Address:901 Mountcastle St SW #611, Knoxville, TN 37916, United States
  • Site:https://lawnstarter.com/knoxville-tn-lawn-care
Categories
  • Lawn care service
Working hours
  • Monday:7am–10pm
  • Tuesday:7am–10pm
  • Wednesday:7am–10pm
  • Thursday:7am–10pm
  • Friday:7am–10pm
  • Saturday:7am–10pm
  • Sunday:7am–10pm
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