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Grease Monkey
2700 W Broadway, Council Bluffs, IA 51501, United States
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Grease Monkey

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Ka
Review №1

Great service, great price! They where quick and efficient, without being rude! I went with a friend ( both female) and was a little scared that I would get taken advantage of, you hear the stories! They could not have been nicer, and treated both my car and I with respect! Will definitely recommend to all my friends!

Bo
Review №2

Quick on point at a good price

At
Review №3

Reliable, friendly, always does a great job!! Tony is the best! Thank yall

Je
Review №4

I was sent to Grease Monkey to get a company vehicle serviced. Everyone was kind and the wait was short once the vehicle was prepped for service. Lines are long in the morning, but worth the wait. Prices are affordable.

la
Review №5

Been going here for 20 years now. Only place I will take my car for an oil change! Always professional and friendly. They do an amazing job!

La
Review №6

Friendly staff, convenient location and fair prices.

Ju
Review №7

Fast and cheaper than the dealership. Very professional.

ni
Review №8

Quick friendly service. They even pointed out my very dirty air filters that the dealership has not said a word about while servicing my truck!

Ch
Review №9

I will never go anywhere else than this place! I had a leak that ended up being a fully cracked hose and not only did they get it fixed and an oil change, but the price was so cheap! Amazing work and hope to only see them for oil changes from now on!

Ch
Review №10

Was shown a dirty air filter told it came off my car I drove down the street to replace it at the auto parts store cost me $17 and they wanted 29 only to come to find out that the air filter they showed me wasnt even the one off my car and the one off my card didnt need replaced so I wasted my money. Thats whats known as a bait and switch illegal in some places.

Do
Review №11

The only oil change service I use. Ive been taken by their competitors, its what brought me here. These people take care of their customers and it shows. Come early for faster service, they get busy.

Rh
Review №12

Always the best service.Nice friendly people who works here at Grease Monkey.

Le
Review №13

Best time 2 get no line is weekday

ad
Review №14

I have been going to this location for years and they are always professional. Friendly and fair priced. I can always count on good quality and honest work. Won’t go anywhere else! Highly recommend these guys.

Ju
Review №15

Always do good work

De
Review №16

Fast, courteous service, just what you can expect here.

wa
Review №17

Great and popular place to get regular vehicle maintenance done!

Je
Review №18

Oil change for a Chevy Malibu cost $60 due to specialty oil and filter. Didnt think there was anything special about 5w-30 and a $6 filter. Went there cause many reviews stated they were a $20-$30 oil change and was charged double that

Sh
Review №19

Did the job fast and good

Ch
Review №20

Owner was greatEat

bo
Review №21

Service on your vehicle is excellent. Staff is very friendly. Wait times are very long.

Ji
Review №22

Best place for full service oil change anywhere

Ma
Review №23

Will never go anywhere else for an oil change! This place is awesome and the staff is phenomenal.

SH
Review №24

Amazing people and great customer service!

Tr
Review №25

Great service, nice employees, and a honest business. Always willing to explain things, they dont try to get over on you. And they vacuum and wipe down your interior during oil changes. They also check other things on your car besides just the oil. 10/10 recommend this location.

Ti
Review №26

They dont vacuum anymore but everything else is amazing!!!!

Ha
Review №27

The only thing I hate is the waiting in line

Da
Review №28

My wife’s car needed a bulb replaced on her car that I could not reach without spending a bunch of my time as well as borrowing a floor jack. The guys a Grease Monkey got her car right in and we’re able to replace the bulb without removing the wheel. They did an awesome job at a great price and very fast. I’ll definitely be going back for all my oil changes when they are due. Thanks to the crew at Grease Monkey!

Ge
Review №29

If it wasnt for the hour in a half wait time before my car was serviced Id give this Grease Monkey location 5 stars.

de
Review №30

Everything was A+ experience is always good been going for quite some time. This last stop they didnt vacuum the car out but other than that 5star!

Ch
Review №31

Fast & efficient.

St
Review №32

Always friendly, always professional. My first choice!!!

Ma
Review №33

Very fast

Dw
Review №34

Awesome service what more can you say!

Aq
Review №35

First visit, got an oil change guy noticed I also needed a new air filter and installed it as well. Very helpful and friendly staff. I will be back! Also got in and out quickEdit: once I got back into my car I noticed they cleaned my windows and sprayed freshener. As a smoker it was very nice of them

To
Review №36

Been going here for years. Brad and co are always very thorough with checking things that might need replaced, and will show you any problems they find. Great service!

Th
Review №37

Dangerous! If you do not understand oil change process then you will love this place otherwise you will hate them like me! My car takes 0W-20, their oil label says 10W-30, I told them I need 0W-20 but they were like their sticker is old and wrong but they are putting right oil, hope they are right. Not positive if my oil filter was changed and after I was done, I decided to check my oil dip stick when I got home and they put way more than recommended. I drained 1 qt oil (see pic) and then It reached between the dots (80%) on dipstick, that means they put about 5.1 qt oil when I needed 4.2. I was charged extra money when I used gift card to that clearly says 1 service but they were ready to argue that my car uses synthetic oil that this gift card doesnt include. Extremely unprofessional, pathetic service and still not sure how people give this place good rating. As per council bluffs store, my oil change cost was $54, I then called Omaha store and they said $71 for same oil change, that also explain their professionalism on how prices can be different. No one was wearning mask in this pandemic and they never did all 16 point inspection but still mentioned on my receipt that due to Covid19, no vaccum inside. Many other things werent done and I know it because I do all myself so totally fraud place. Im filling complaint to their head office on the same, still not sure how people like this place so much. If anyone do not care about the cost they charge and the quality of work, then I can see why people like this place. Beware from places like this!!!Update:- Next day I decided to change oil myself because I hate to rely on unprofessional people like Grease Money. Oil filter should be hand tight but I couldnt even remove using filter removal tool, extremely dangerous. After struggling for 15 min, I finally got it out and here it is their cheap filter. See photos showing Bosch recommended filter for my car along with their filter. Also oil was extremely dirty that I put in milk bottle, see the pictures. That milk bottle is in addition to what I drained yesterday, so that together was what was originally Grease Monkey fillied. Now I doubt if they even filled fresh oil, hope people can understand the quality of work and stay away from this place. I will be adding all evidence to support my case to their HQ. Now help me understand how people love to pay them $50+ for crapy oil change (non-fresh oil) and still give them good rating? Because PEOPLE DO NOT UNDERSTAND OIL Change process.I also thought about filling complaint on BBB that many people arent aware about and here is what I found: This organization is not BBB accredited. Auto Lube in Council Bluffs, IA, so that help me understand their crapy service. At this point I would never go back for oil change to this place even for a free service!

Ly
Review №38

The only place in town i will go for an oil change. Great people!

La
Review №39

I absolute will not go anywhere else for an oil change! These guys take care of me every time i need to get one! Amazing service every time!!! I try & make it there earlier, because they are always busy. But they have a lot of staff to make sure you don’t have to wait a long time

Te
Review №40

I always have a good experience at Grease Monkey I love the fact that they wash your windows inside and out its great

Ma
Review №41

Been using them for years. Excellent service. Very fast. Good prices.

Ty
Review №42

Always great service for a fair price. Ive never had any issues with their work, always in and out quickly (as long as their isnt a big line) And none of the constant up-selling i get everywhere else. I wont get anywhere else for an oil change.

Sh
Review №43

These gentleman know how to take care of a lady.....her car that is. A ha

Pe
Review №44

This is the only place to get you cars oil service done. Brad and his staff are friendly and fast. They have never pushed you to purchase items that you dont need. I have been a loyal customer since 1994. And now so are both of my youngest boys with their vehicles.

Br
Review №45

Fast service and great customer service

Ke
Review №46

Took my car in for an oil change and replaced my led headlights and told the guy to save the box and bulbs. No they threw away the box and bulbs and still not working. I am out 120 bucks

ka
Review №47

They were fast curious friendly and priced right

Pa
Review №48

Fast and best service in town. I was in and out in 20 minutes or less and they semi-detail the inside of your car and floor mats. Highly recommend

Ro
Review №49

They did me right in service of my car

S
Review №50

Always a great experience!

De
Review №51

Always fast, efficient, affordable and friendly!!! Been taking all of our vehicles here for years!!!!

Be
Review №52

Just left grease monkey a little bit ago and needed my coolant resevoir replaced. Did it extremely fast and went out of their calling parts stores trying to find it and then also picked it up for me. The process didn’t take long so decided not to charge labor. I was blown away with the service and not only that, I was walked through the process of what was fixed and was educated on what happened. I always judge a business on its service and this was top notch. I HIGHLY RECOMMEND this company!

Ja
Review №53

Have been going here for years. They are a great bunch of guys. Never any real issues and you can talk to the owners because they are there most of the time.Have always been trustworthy and not trying to up sell or like certain places in town charge for service not performed (not far from this shop).

Ja
Review №54

Great experience! The quality work was done quickly. Honest, friendly customer service! Will definitely be back.

Dh
Review №55

A good place to take a car for oil change.. They worked fast like a pit crews. In and out in a few.

Br
Review №56

Excellent service and friendly staff and fast paste

Ch
Review №57

Had to go to breaks plus because grease monkeys was closed and got the opportunity to pay over 200.00 for a oil change and new battery.

Lu
Review №58

Only place I go for and oil change! Wonderful friendly staff!! Great work and they will have you in and out o. A timely manner

Ma
Review №59

I like their Quick, Honest & Inexpensive Service. I recommend you to take your car(s) there to get your oil changed.

Je
Review №60

First time at this business. Friendly and reasonable. Great experience. Definitely recommend!

Jo
Review №61

Best in the business. They service approx 500+ vehicles a year for my two small dealerships. We would not go anywhere else. Highly recommend-

As
Review №62

Came in as my Nissan rogue let me know it was time for an oil change. Very impressed with the service will be back!

Ce
Review №63

Wonderful place! Everyone there was happy, friendly, and knowledgeable. The price for an oil change was very competitive, in fact it was $15 less than what Jiffy Lube quoted me. I will be returning for as long as I live in Council Bluffs!

Qu
Review №64

Check in was smooth, quick, and the machanics were very attentive. I went in for a oil change and to check my brakes. No complaints. I got my fluids replaced and windows cleaned, that was included. My price?-41.99! Brake check was free. You get a full service for the battery(free), everything is checked and I need to go back to change the air filter( I never knew that).

fe
Review №65

Fast and Affordable!

Jh
Review №66

Excellent service! Very fast.

Ke
Review №67

Amazing service! We lucked out stopping here on our road trip from Los Angeles to Minneapolis. Apparently the previous owner of our car is a true Californian and decided wiper fluid could be water. They got us in right away and thawed the reservoir and fixed us up. They were also so kind and helpful. We were back in the road fast. I wouldnt hesitate to recommend this place!

Ro
Review №68

Great service

Ja
Review №69

Absolutely WONDERFUL service! I needed an oil change asap as I was coming into town and they were more than willing to take me on such short notice (right before close, too!). A good price and a great job! I had no idea they were going to vacuum/clean out my mess of a car and wash my windows but Im very appreciative and will definitely be back for any future services Ill be needing. The guys there are all very friendly and happy to help so I recommend Grease Monkey to anyone who needs their vehicle serviced, the staff is truly exceptional!

Ta
Review №70

Great service every time Im there!!

St
Review №71

Got my oil changed at Council Bluffs IA store they got me in and out super nice and smooth. So a few weeks later found out they did breaks as well. So i went in to get breaks done. They said they couldnt do it without an appointment (i get that). So we agreed on friday (2days later) at 830am. I explained friday i had a drs appointment at 1pm. They said i would be 1st in if i got there at 830. I wad there at 815. When they informed me they didnt have time to do my breaks. I stood there dumbfounded for a second. And said but u told me to be here at todat at 830. He said i know... But just dont have time. Then had the nerve to ask if i wanted to make an appointment for another day. I chuckled (out of anger) and so nope ill go somewhere else. Sad way to do business in my opinion. Very disappointed.

Ba
Review №72

Super nice people fast service! Highly recommend!!!

De
Review №73

A great bunch of people who are always very professional. They do a great job.

La
Review №74

Good place. Car went thru an assembly line process to have oil change, windows, and vacuumed. Limited seating.

Ai
Review №75

I dont take my car anywhere else. They always do a great job and as a bonus vaccuum my car and clean the windows.

He
Review №76

It was my first time going to Grease Monkey on 27th and Broadway...ABSOLUTELY going back! Wonderful service, very efficient and reasonable price for everything! Thank You Brad and the team, excellent job.

Ja
Review №77

Quality affordable

dj
Review №78

Best service around.

Co
Review №79

Excellent service and quick.

Ca
Review №80

Didnt clean my windows or vaccum the inside

ci
Review №81

I love this place!! They change my oil, vacuum, wash windows, check fluids,air tires!! Fantastic!!

To
Review №82

Great so far just left so far so good

Co
Review №83

Everyone is Fantastic!

To
Review №84

Fast, affordable, and Brad is an amazing person. Super helpful!

Ja
Review №85

No one answered the phone the 3 times I called.

Ti
Review №86

Absolutely amazing experience. The staff are friendly and get you in and out in no time. I will definitely be spreading the word about this place and will make the 45 min drive just to go to Grease Monkey.

Ka
Review №87

Very busy, but was once I got in it took less than 15 minutes

Au
Review №88

I have never had faster, more honest, or more affordable car services in my life. Its always pleasant to come here! No where else in CB compares.

Sc
Review №89

Great service for a great oil change

Ad
Review №90

Friendly staff. Speedy service. Doesnt try to upsell anything if they know you dont need it. But if you do need it they dont make you feel obligated. Good wiper blades for a great price too.

Gr
Review №91

I have moved to Florida but I need to shout out to brad. I always received fabulous service from Brad and Pete. I love these guys. I highly recommend them!

Je
Review №92

Always well worth the wait! Thanks guys!!

Te
Review №93

I think they are awsome!

Am
Review №94

My husband takes his truck here to get oil changes they are Amazing. Twice they have found something wrong with his brand new truck, explained the issue with the vehicle no charge. Really a above and beyond business!

Ma
Review №95

Always professional, very thorough, awesome customer service.

De
Review №96

Fast service

Mo
Review №97

My vehicle overheated on vacation and they were very friendly and easy to work with. Got my vehicle fixed and even went above and beyond to get me back to the shop to pick up. Also decent pricing.

Je
Review №98

They took care of me immediately and went above and beyond to make sure that my car was road Worthy for a road trip.

To
Review №99

Brad and his crew are honest, friendly, affordable and the service is prompt . I appreciate repair shops that have integrity, having just moved to Omaha with so many options I’m glad I found such a great shop on my first try, highly recommended.

Co
Review №100

Great service and great value. Will return

Information
11 Photos
100 Comments
4.7 Rating
  • Address:2700 W Broadway, Council Bluffs, IA 51501, United States
  • Site:https://greasemonkeyauto.com/council-bluffs-iowa-51501-center-43
  • Phone:+1 712-325-1440
Categories
  • Oil change service
  • Auto repair shop
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–3pm
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
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