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Tennessee Auto Salvage & Recycling,Inc
5000 Rutledge Pike, Knoxville, TN 37914, United States
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Tennessee Auto Salvage & Recycling,Inc

Comments
Ma
Review №1

Thank you for your hospitality and customer service. You took great care in having our parts and engine ready for us when we arrived. Alina was very professional and loaded us up for home. The engine is installed and is running great!! Thank you again for everything!

li
Review №2

The tow truck driver was an awesome man. Polite and very considering!! Definitely coming back here again

Ja
Review №3

Best place to come and get your parts. Zuly is very helpful. Great customer service. Good prices.

Ro
Review №4

This is the place you need to go for parts. Is not crowded and the lady in the front super nice. Great prices not like Pull a Part.

Ca
Review №5

Great place to find what you need and quick. The prices are pretty decent and customer service is satisfactory. Alina and Zuly were very helpful and found exactly what I was looking for. I have many places to search for parts for my Thunderbird, but this place is always my first choice, and usually, I dont have to search anywhere else.

FI
Review №6

We would like to thank TN Auto Salvage for helping us find the motor for our office vehicle. The staff, Zuly and Mario went above and beyond.

Ma
Review №7

They have very good service, attend you very well in English or Spanish, would definitely recommend them!

Ka
Review №8

I want to thank Jorge, one of the mechanics, for helping me pull the parts I need it.

Mi
Review №9

We made an appointment for my vehicle to be picked up the day before. This place stated they would be there in the afternoon and they would call 45 minutes prior. I waited until 5pm to called (mind you they close at 6pm) and they said I am on the schedule and stated again they would call prior to coming. Never heard from them and they are closed for the weekend.... I understand businesses get busy but all they needed to do was a courtesy call to keep me updated or should have stated they couldn’t fulfill the sale/pickup.

Mi
Review №10

They have newer models of cars.fair pricing.I think they also sell cars complete .You must enter through the front door and sing a waiver .Bring your own tools . I brought cash but I think they accepte debt card.I was working on a Nissan rogue and I got the parts I needed to do my repairs . I dont think there is an entrance fee. The yard is on a hill so its kind of difficult to get to the vehicles there are step you have to climb and the door is difficult to open when coming back in with your parts . It was a hard days work . But it was well worth the my effort to get the part I needed . I will be returning back to this place for my next car projects in the future.

Sa
Review №11

The best service in town. Great customer service.

am
Review №12

They have great pricing and always help with what your needs are!

Z
Review №13

Super friendly staff. They will go out of the way to help you find what you need at the best price possible.

F
Review №14

This company sent a driver to our residence to pickup a junk vehicle.He picked up the vehicle and also helped himself to 3 parcels delivered by the USPS.When we replayed our C/C security recording it showed everything.When the company was called they claimed there were no packages taken.Law enforcement for the USPS Postal Inspector have been contacted along with local authorities about the incident.This is an unethical practice to be allowed by a company.Especially over $50 worth of merchandise.Save yourself the headache of not using Tennessee Auto Salvage and Recycling.Is this what you want on your property?

Di
Review №15

Professional, friendly and pay top dollar, and their prices cant be beat anywhere, they are the best

M
Review №16

Zuly was amazing great customer service as always. Will continue to do business with this junkyard!

An
Review №17

Good people and I find most of the parts I need.

On
Review №18

The best place in the world

Jo
Review №19

Absolutely the best place to to !! Super nice staff and great cars to choose from !!! DONT BOTHER WITH PULL A PART ! They are ! Absolutely a rip off !! Go here !!!!

An
Review №20

Asked for a part was told to drive over 30 minutes just to find out they didnt have it because they didnt fell like looking to see if they had it or not . Guy was really rude

Se
Review №21

What a great experience!!!

da
Review №22

Called and asked if they had a rear bumper cover for a 2012 Ford Focus in gray and they said they did. Went there, found the car, pulled off the bumper cover and after trying to install it found out that the tabs didnt match the original so it wouldnt fit. Turns out Ford changed the tabs starting with the 2015 model. I tried to return it and they wouldnt take it back. No refunds. Period. I find this to be an extremely poor business practice as they told me that they had a bumper that fit. Now Im stuck trying to sell a bumper cover that doesnt fit my car.

Cr
Review №23

Great Prices

Mi
Review №24

They might have the parts but dont speak English or understand one dame word you say or have your parts ready when they say. And they give you the wrong part and a take there sweet time getting the right one. Would not recommend them to my worst enemy.

Gr
Review №25

I came here and asked if they had a car like mine and they told me they did and I could go on the lot and Have a look at it. So I spent about 30 minutes looking for this car that was supposed to be on their lot after a half an hour I gave up and went back into the office and ask the man is he sure that he has this car on his lot he told me to wait while he asked one of his workers to go and double check for him. After about 20 minutes his worker came back and finally said that no this car is not on the lot. So this tells me the salvage yard is not organized and not efficient in the way that they run their business. I will never return here for anything even if they are the last people who have it. It is curious how some people are able to maintain business without knowing how to manage it

Al
Review №26

We recently purchased a motor from Tennessee Auto Salvage & Recycling and had their mechanic install it in our car after our old engine blew. All of the staff members we were in contact with were extremely friendly, helpful, and knowledgeable. We are very satisfied with the work that was completed and highly recommend this business to others. We will happily go back to them in the future as needed. Thank you to everyone at Tennessee Auto Salvage & Recycling for making a stressful situation so much easier to navigate! We appreciate you!!!

Jo
Review №27

Terrible. Had a vehicle listed online. Called and they asked ME to look it up and give them the stock number. Then they told me they had it and to come over to get the parts. I get there and they tell me the vehicle isnt there and they have no Idea where it is.

Ho
Review №28

Friendly people but need someone behind the counter that can speak English better than the one that was behind there when I was there .

an
Review №29

Very Bad Attitude. Dont Bother stopping there

Mi
Review №30

Horrible, awful and rude. Wish I could give zero stars. I called earlier in the day to see if they had a part I needed and was told yes not once but twice. I asked them twice just to make sure since I had a long drive to get there. Drove an hour and half just to get there and pick up my part. When I arrived I was spoken to very rudely. Then when I asked where my part was the guy pointed out into the yard at one vehicle and said out there and I had to take it off. I had almost no tools with me other then a few I keep in the glove box. I spent 10 minutes climbing over rusted wrecked cars only to find the vehicle completely stripped. When I went back to the office they were completely indifferent. Never will I go there again and I advise anyone looking for a part not to waste your time there. One more thing I willing to bet the good reviews on here are lies told by them and their friends.

El
Review №31

They were very helpful in find the right part I needed, they sales people were very nice and attentive, I would recommend this place for parts, I am very happy with what I got and the price was right. Thank you guys!!! Keep up the good work.

Mr
Review №32

This company it’s great at what they do. They picked up my car, paid me well for it. Thumbs up for costumer service, very polite at all times. I really recommend this company for any of their services. Thank you!

Ge
Review №33

Do not buy from these guys! Drove 2 hours to get the part, paid 80 bucks, went straight to mechanic to test part, no good, called them back they said they can’t refund or exchange or help in any way! They don’t care!

Ri
Review №34

Once again, Google tracking assumed I was somewhere I wasnt

Le
Review №35

Very disrespectful couldntunder stand the guy sounded to be Hispanic. And didnt take a second to see what I needed!!! Just a fast answer of we dont have it! With out any information

Am
Review №36

Great place to go to if you scrap. Super nice ppl

Do
Review №37

Bought a car from them to repair. it needed a timing chain and valves. received just a bill of sale. Now after putting me off for months they are trying to tell me they gave me a title. State refuses to title the vehicle in my name as apparently it has a lien on it.My guess is they never had complete paperwork on it to begin with.Lesson learned on this one!!At the same time I also bought an engine for another vehicle that ended up having the oil pan full of water. after an ordeal, they swapped it out for another one that smokes. Take your money somewhere else!! Dont chance these crooks!!

Ch
Review №38

I had searched all over East TN, for a motor. I called TN. Auto Salvage and the lady said they had what I was looking for. After looking at 3 other junyards today, within 45 minutes they had my motor loaded up in my truck, with less miles and less money than anyone else. Thanks again Harry and crew!

Jo
Review №39

They helped me with the engine I needed, they treated me excellently I have no complaints, and the price is second to none. keep on like that, guys! TN AUTO SALVAGE THE BEST JUNKER!!!

As
Review №40

Very rude staff!.. during the pandemic the owner sat out front selling masks for $1 and not allowing patrons without a mask, all the while not wearing a mask himself!!!.. if go anywhere before here again!!

Br
Review №41

As a small business its crucial to move cars, was promised multiple dates, multiple times!! Nothing was stood up and lied too. I feel very pissed. would not recommend business to business.

An
Review №42

The people were kinda nice but stupid . There was oils all over the ground I had to climb on a half crushed jeep just to get the parts off the jeep on top of it because they didnt want to move it . They could under stand what we were trying to tell them and the guy go mad because I couldnt hear them . When I was try to remove a door the guy was dropping cars like 8 feet from me. Me and my friend was very nervous about being there and for the price if one door pull it your self was 134$ thats crazy

He
Review №43

They were very rude. Had me on speaker cut me off in the middle of what i was saying and hung up on me after a quick no on the part i was asking about. I would give them no stars if i could.

Ta
Review №44

Great people, great prices! I had a great experience with these guys and would recommend.

ma
Review №45

They are liars!!! Sold me a junk transmission. I was going to trade it out for another one..I was told the pan wasnt damaged and they had to pull it out of a car. Walked around to see and wasnt even in a car they lied and were switching out parts to make it look better. They are deceitful snakes. I wouldnt buy anything here!! Horrible!!!!

Ma
Review №46

These people are great!! Gave us a great deal and stood by their parts.

Ha
Review №47

We are very happy with all of our customers and are in the process of making some very strong changes please feel free to contact me with any problems you may have. If you have had a bad experience please take into consideration that it is all being worked on very hard at the moment.

Ma
Review №48

Ordered a engine 2.7 by they brought me a 4 cylinder engine then left and come back with a 2.7 by that had the timing gears broken off I was very disappointed in this place . I tried to call them and they wouldnt answer the phone.

da
Review №49

Went to buy an Exhaust Pipe and they very much helped me. Recommend this place.

ju
Review №50

BEST PRICES AND NICE PEOPLE

ri
Review №51

Without a doubt an excellent place where I could obtain a wide range of accessories at a good price and quality, demonstrating a high capacity to do business for their responsibility and excellent service ...

ta
Review №52

Sold a non working alternator, no refunds

Ka
Review №53

Was told parts would be ready and pulled, drove here to get customer out of a bind to only be told Id have to pull myself. Dont do what they say

Ri
Review №54

I own a auto shop here in knoxville, these peoples customer service is horrible and 4 engines later i will never do business with them again!!!!!

Ap
Review №55

Good people and prices

Ad
Review №56

Liars and rude- I called two times and they said they had the part. Drove an hour there to to be told Go look out there. We might have it. They didnt. Junky, dangerous place with deceitful employees.

Mr
Review №57

Great prices, great people, great service.

Kn
Review №58

Employees are amazing!! Prices are great too!!!

ma
Review №59

This place is horrible sounded nice spent 45 minutes in the yard then tryed to sell me just 1exhaust manifold heat shield for 20 dollars plus tax new is 15 CRAZY BAD

Na
Review №60

If you want a piece of junk you have come to the right place. Steer clear.

K
Review №61

I.

Lu
Review №62

Excellent atention

Ca
Review №63

Muchagrasias Mario and suli for attention

wi
Review №64

They talk and treat us very well with the prices and there are parts of all the cars ... ask for Zuly or Mario

Vi
Review №65

Good attention

Ka
Review №66

Very good excellent service

Ec
Review №67

Very good service Excellent

cr
Review №68

Excellent prices, products, you get what you need and very good attention from the work team. I recommend them 100%

Ju
Review №69

Very good price

Hu
Review №70

Good attention and a lot of speed, excellent company, responsible.

Le
Review №71

These parnas treat very well one very kind one feels like family that God bless me guys from Tennessee auto salvage !!!

Information
8 Photos
71 Comments
3.2 Rating
  • Address:5000 Rutledge Pike, Knoxville, TN 37914, United States
  • Site:http://knoxvillejunkyard.com/
  • Phone:+1 865-281-5420
Categories
  • Auto wrecker
  • Junkyard
  • Salvage yard
Working hours
  • Monday:8am–5:30pm
  • Tuesday:8am–5:30pm
  • Wednesday:8am–12:30pm
  • Thursday:Closed
  • Friday:8am–5:30pm
  • Saturday:8am–5:30pm
  • Sunday:8am–5:30pm
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