Jessica is top, I spent the whole day looking for her because it was like she was the only one who really wanted to help me. She helped me pick out the perfect plan for me and get me right. She’s the best!! ❤️❤️
Jessica hands down provides great customer experience! I was in need of an insurance quote and she gave the best price fast! Not only, she was honest and made me feel comfortable in knowing I’m getting the best policy. Thank you !
I have been with Estrella for a while and Jessica has not only assisted me at all times, but she has always went out and beyond to make sure she helped me understand and offered me the best prices. Always remained professional and curious. I want it to be known that Jessica is a great asset to this company and I hope she is being valued as an amazing team member. With pleasure Ms. Bridgette B.
I been with Estralla for 2 yrs and some months I may say it’s one particular representative that works there her name is Jessica and because of her great spirit and her respect I stayed with Estrella if it wasn’t for Jessica I would definitely go to another insurance company thank you Jessica for being you which you are awesome ❤️
Carmen and Jessica always take good care of their customers and are very attentive and strive to provide top quality service!!! Thank you both for all that you do!!
Very profesional, direct to all the details and very friendly.
Jessica is probably one of the best agents I have ever dealt with. Very professional and does good by you. Found my insurance agency for sure.
Jessica is absolutely wonderful. Jessica is attentive, honest, and always willing to go the extra mile to make sure the policy is just right. I honestly could not be happier to have her take over my account.
Perfect professional service 🏆
JESSICA WAS GREAT HELPER I AM REALLY VERY SATISFIEDI HIGHLY RECOMEND HER
Excellent service, very friendly and committed to the customer, I recommend it
Great fast professional service! Jessica Maldonado Thank you so much for your help! And great fast service!
Jackie is Insurance Mom! Literally the superhero I’ve been needing. Being new to Florida I was struggling to find a good insurance so a friend of mine recommended me to come here, and I show up and Jackie is literally taking 3 or 4 calls at a time and just doing an absolute killing at her job! I will be recommending this insurance to everyone moving forward thanks to Jackie! Appreciate you
I got extra insurance to be on the safe side. I just started so not much to say right now. I will say after I purchased the insurance, I called back for the paper work I signed to be sent to me and I was given attitude and the person became impatient because she was leaving for the day, I asked for her because she was the person who signed me up for insurance. Hopefully no more hiccups.
Ask for Carmen shes the best !!!
Good customer service. Easy to talk to. Quick and simple process. I was able to do everything over the phone. Lowest cost insurance.
Honestly, down to earth, the best Insurance experience I’ve had. Very simple process. I was helped by Loyda. She was very helpful & absolutely knowledgeable. I’ve been with Estrella for 2 years and to be honest I never felt welcomed until I walked into #271. Where I finally felt the worth and value of customer service experience. She found me a great deal on Full Coverage very seemingly. I was renewing and she just went the extra mile to make sure I had a great deal! Definitely recommend this store specifically... these ladies are amazing!Thank You Loyda! ⭐️⭐️⭐️⭐️⭐️
Great service and great experience with Sabrina.. she recommended me to get the nation safe drive road side assistance.. and I just happen to need it a few days later.. it saved me hundreds of dollars just in a few months! Thanks Sabrina!
I’ve been with the company for a month so far & I’m NOT happy with them at all. I was please with the rates but the customer service is even lower, very shocked because I heard great things about them. I’ve been getting the run around since I signed up with the agency it’s a big headache.
Great customer service and most importantly they help you find the insurance that works for you and your needs. Going on my third year with them with no issues.
Great service, Loyda is the best,thank you for helping me so much 🙏
I feeling amazing with my experience with us. Sabrina Contreras is the best one there. She is super attentive, she is very committed to what she does and is very professional in her work.🤗🤗
Great service! The pricing is very reasonable for full coverage! Very friendly 😊👍❤️
Be careful . This company ask for 30% down payment that they will not refund if you decide to cancel . I have lost few thousand dollars with them . Very upset.
They were very quick and efficient.
Great customer service provided, the best insurance at the lowest price. Way to go
Good Service. I love the price.
They are very good
Never talked on this so far no one out beats price from Gieco
Excellent Customer Service and best prices!!!
Best prices around
Great service and pricing!
Great Service!
Great staff
I really liked the dedication and attention given to me, I recommend 100% especially to Mrs. CARMEN BURGOS, thank you very much.
Excellent Service, personalized treatment by the girls, they help you in any situation that may arise Jessica Maldonado, an exceptional agent, I recommend this company 100%.
They robbed me, they made me a quote of approximately $ 170 per month first and I accepted, they made me pay $ 24 to review the licenses and then the next day to close the contract they called me saying that the payment was $ 240 per month, then afterwards they claimed that the $ 170 was an approximate payment. I want them to explain to me how an approximate payment goes from $ 170 to $ 240, they just tell you that price so you have to pay the license review and then they tell you the real price. 0 recommended a TOTAL scam.
DONT GO THERE IS BETTER IF YOUR QUOTES DIRECT WITH GEICO If I could give -5 I would give it a bad service the only thing they want is your money, they will not help you at all if you do not renew with them, to put a claim they left me in hold and never but they answered me DONT GO THERE !!!
They are a superstar selling, but then to contact them it is a problem and when you manage to do it they have a receptionist is that it is a spoiled first, damn the time I did business with them, I hope that in a claim I do not have to reach the courts
THIS INSURANCE COMPANY HAS THE WORST CUSTOMER SERVICE !! ... STAY AWAY! THEY HANG UP THE PHONE ON YOU, DO NOT WANT TO GIVE YOU ANY ASSISTANCE / INFORMATION, THE STAFF IS EXTREMELY RUDE ... WORST CUSTOMER SERVICE EVER!THIS COMPANY OF SUGURO HAS HEAVY SERVICE ... GO AWAY! THEY WILL TELL YOU THE TELEPHONE, DO NOT WANT YOU TO GIVE INFORMATION; CUSTOMER SERVICE IS THE WORST!
It was a good experience Mrs. Jackie is super friendly and explains everything with details I recommend to star insurance without a doubt one of the best with tremando customer service
There are no words ... sabrina thank you a million. Thank you for your time and patience ... my dad and I thank you for everything you did for him and at the time you will not give back as other companies did ...
Excellent service and customer service !! Sabrina attended me, my lifesaver !! Very kind, attentive and most importantly willing to help. I loved it, I recommend it 100%