Bret at Totem Lake Auto is an amazing guy. He’s honest, on time, and takes care of his customers and the cars. I highly recommend this business.
Ive been to SO many Auto Care places over the years, and I cannot say enough good things about Bret. He has helped me out of trouble numerous times, has always taken incredible care of my car and has given me good prices that I know are reasonable. My mom, sister, and husband all bring their cars here now because its so amazing to find someone trustworthy to take care of your car. Hes quick, reliable, and easy to work with, and you never feel pressured to do any work you dont want to have done. I cannot recommend Totem Lake Auto Care enough!
Excellent work and honest advice. Highly recommend!
Bret is very kind and took extra care to understand my car issue. He did a great job!
I recently had to have the radiator replaced on my car and went with this business because they were able to fit me in the same day which I appreciated however they do charge the high end of average to do repairs. I called several other shops after I left this place and could have had it done cheaper almost anywhere else. See below. My bill came to $439.The average cost for a Kia Spectra radiator replacement is between $273 and $431. Labor costs are estimated between $73 and $92 while parts are priced between $201 and $339 .Source ----Kia Spectra Radiator Replacement Cost Estimate - RepairPal
Im not too pleased with the service as it was a last minute decision when my Lexus shut down completely on my way to work so I got towed to nearest shop. The guy (Bret I believe) did diagnose and put in new alternator and battery although the battery was only a month old, so I was a little skeptical. Then he suggested some more repairs needed which I appreciate but he was adamant about a coolant leak which quoted around $1000 to replace. I said no at the time as I’ve never seen a leak and that’s quite pricy. So fast forward now my car (about two months later) is getting brakes done at Firestone and as they looked I had suggested a quote for coolant leak and they didn’t find one. All they found was some crust of old coolant which is an easy fix. I’m fortunate to have said no when Bret asked me and had it relooked at but I don’t expect less from mechanics really since they always over quote in my opinion. All around pleased he helped me same day but not happy about a false diagnosis/very large expense.
Brett is incredible. Hell walk you through everything with integrity and expertise. Hes now hired another seasoned mechanic part-time who know TONS about Fords. Hes earned our business.
Bret runs a small shop but it is very efficiently and smoothly operated. The Kia Soul we left in his care was carefully inspected and all requirements of the job were completed meticulously and very importantly cleanly. He called for additional approvals for items found on his inspection. When the car was ready, he informed me with additional information on the service. I would recommend autos be given to his care and the care of his mechanics if outstanding results and good rates are desired. Thanks again, Bret, for the great service served with a smile.
Ive been taking my car to Brets crew for over ten years (since they were on the other side of the road), and have been the happy recipient of constant quality maintenance, repair and fair pricing since day one. From oil changes to locating and installing a rebuilt engine, Ive never had anything but excellent help in keeping several generations of cars running smoothly - and friendly banter at the front desk. Highly recommended.
Once I met Brett and had one of my cars serviced, I knew I would bring all of my rigs to his shop that day forward. Plain and simple, Brett tells you what needs to be done and what does not need to be done at that time. Very fair, reasonably priced and TRUST WORTHY
Brett is the best! There is a genuine care for your car here and they take the time to explain everything to you ahead of time so you can make the right decision. You wont be disappointed.
My favorite Garage. They always take time to explain the problem and walk you through your alternatives.
Bret is a great mechanic. Decent on prices on work. ( I hope over time going there hell cut me a deal every now and then.)
Bret is the best !
Brett laid out in detail the work that needed to be done on our car, explaining the issues, the parts, and the cost. The work was done on time and the car drove like the proverbial top!
This guy knows car repair...takes great care for both my show cars. You can actually trust them!
Bret does an excellent job of analyzing the problem and fixing only the problem - not adding on extras. He is trustworthy and a great mechanic.
Good people who provide good service for a good price.
Fair and honest! Bottom line, they dont up sell and they do a great job. I trust them with my truck.