I went in hoping to get a phone and Yasmin made it very easy to do so. She’s so kind and I was not intimidated at all. I was there for 20 minutes max. Thank you girl.
Yasmin was totally awesome! Went out of her way to make me feel like a friend. Even took the time to get product from the back storage so I could have the perfect case.
The staff was awesome all the way through the process... They even hooked it up with some gear for my phone. Thanks guys and stay cool. Oh ya and by the way thanks for the free WiFi device now I can take my laptop anywhere. Awesome.
Very helpful! They go above and beyond trying to help you! Lalo helped me over the phone, and was very helpful, great customer service and was quick all in one phone call! He was awesome 👏🏽
Evelyn was outstanding! Ive been to Many different boosts in my life and usually they are stale and robotic. She was smart and helpful and while she was activating my phone we actually had an intelligent conversation. Good luck finding that at boost!! Thanks Evelyn, look forward to seeing you again....
My husband and I went in just wanting a quote and ended up leaving with a great deal. The customer service was great they answered all of our questions and super friendly. Definitely would recommend to friends and family 😀
Dont go to any other boost mobile store, this is the only one thats actually running like a retail store that values its customer base. Thanks to the young man thats always there and always on point. Hes professional and always tries to make you feel valued and is smart enough to actually help with anything that might come up with your phone or plan. Word to upper management.. he is the soul reason I still have a boost plan. Hands down best store check them out.
Awesome customer service!! Always very helpful and very kind. Thank you lalo
Showed up 20 min before closing n they refused to assist me. Because according to him it takes 2 hours to set up a phone account and he didnt feel like staying after. And we all know it dont take 2 hours to set up a phone account he was just being a lazy and did want to help a customer. Where I worked if a customer showed up one minute before closing we help them until they were satisfied.
Great service and knowledgable staff. Y. Chavez was friendly and good-natured.
Evelyn was outstanding. She hooked it up, was EXTREMELY friendly and was fast about helping me. I highly recommend going to this store versus the other store in town.
Thanks to Edith my phone got taken care of. Very friendly and determined to resolve the problem. The employees are great but seem limited by the tech they are given to resolve problems efficiently.
Customer service was perfect she went above and. Beyond to help me
Good customer with Yasmin...she is a people person she knows what she is doing. She help me find a case for my phone and a screen saver.
I had a pleasant experience here and some great service.
Great customer service very profesional, Evelyn helped us set up our new phone & took her time in explaining the different plans and features. Boost on Clearwater is the best hands down! I recommend this store to anyone looking to get a new phone.
Evelyn is so amazing person, super friendly and really support. She give me a free paid month for my phone. I love her!
Evelyn was great! Talked me through an upgrade and made it seemless! Excellent attitude and straightforward service. :)
Great to be back at Boost! Customer service is the best, Evelyn was very professional & helped me stay within my budget to get a new phone. Would recommend this store on Clearwater to everyone
Very quick and easy wonderful Customer serviceThank you so much Yasmin
Wanted to get a new phone today and Lalo helped me right away. Was super fast and nice! Gave me the info what I needed, was very happy with my experience.
Always fast and informative service. Get great deals and all questions that Ive had were all answered with ease by Evelyn an amazing worker. 10/10
That experience was awesome. Lalo and his assistant helped us get the best for our money and hooked us up with the discounts we were able to qualify for while having a great conversation.
Fixed our data connection issues and helped us buy my mom a new phone. The gentleman helping was patient and helpful.
Horrible customer service. I wont return. They could not help with my phone issues. He only cared when I bought the phone. Now he basically said call customer service and get out. I will never return.
Great service awesome to deal with. Lalo was great to work with. Thank you
Lalo has very helpful he took care of everything and was good at explaining things.
Lalo at boost mobile is awesome!!! Great guy super helpful and patient! I recomend any and everyone going to them if they need a new phone or any help!!
If your looking for a good deal on some of the coolest phones you need check this place out. Great customer service and friendly staff. I will definitely be coming back here.
Fixed all my problems with my SIM Card and also fixed my Voicemail issues. Would recommend this location.
Amazing customer service. I highly recommend going here for your boost service.
Great experience and great conversations with Evelyn! Highly recommend visiting this stores location!
I had needed a new phone, Evelyn helped me out and was a great example of customer service, handling multiple phone calls and customers in the store, like a pro. Thanks Evelyn!
You have an amazing guy working for you guys! He was very helpful with picking the right phone in my budget! Lalo was awesome and treated us like family!
Everyone was nice and love to experience here. Thank you.
Evelyn was very helpful and gave great customer service
Evelyn is a very nice person and she is very helpful did everything fast she is a very good work
My experience at this location was very pleasant. Lalo, did an excellent job in his assistance of picking which phone and plan works best for me. I will definitely be coming back!
Evelyn is awesome! Great customer service!
Highly recommend ..great customer service .super friendly.
Very good service. Lalo was extremely helpful and friendly.
Evelyn was very helpful and patient with us not having all the informationWould recommend to anyone
Evelyn she’s the best! So nice so helpful and knows what she’s doing!!!! Boost on Clearwater Ave!!
Horrible customer service i just left the store the girl was rude and it was 9:57 i was there and ahe said she couldnt help me I WILL NEVER RETURN
Walked into the store and the guy working was very welcoming (wish i caught his name).. He walked us through everything and got my girlfriends early Christmas gift all setup!
Bought a new Boost phone online and the Hotspot. Paid all activation fees on line and yet it said to bring into the store to activate. Took in and the owners son was rude and said if I hooked it up wrong I had to pay the fees to active at $35 each (phone and Hotspot) . Unprofessional and will never recommend it if owners son is there. Ill deal with owner who was great last time I needed help. Also, he needs to learn to greet customers with a smile and remember that US customers pay his wages. Without customers he wont have a job.
Very helpful place! The guy knows what he’s doing! Definitely recommend this location!
Very amazing place. Lalo helped me with all my questions and concerns. Its a very friendly and fun atmosphere.
Fast and reliable! Great front desk service with great prices!
Rude and poor customer service. Unprofessional place i will not return. they are no help.
Best customer service. Very professional and willing to give the best deal ...
Asesores servicios and new Phones Evelyn helped with everything!
Amazing customer service! They went above and beyond. Evelyn and Lalo thank you 😇😇
Evelyn is very nice and knowledgeable.
Helpful staff and not trying to sell sell sell.
This is a great store the applied great service and gave me an awesome deal i never knew service could be so cheap and simple to get thank you boostmobile
Rose was very helpful helping multiple customers at once since she was working alone and still made everyone feel important attending to all needs thank you!
Had a horrible experience with customer service at this store! So rude so I went to the store a cross the street from Panda Express in Kennewick. The people here are awesome! Don’t waste you time with the Boost store on Clearwater. Come to the one by P E and 395! Plus Rose is back and at this store!
The guy was nice enough but probably, with all pre-paid places, it was a lot more to walk out with a phone than the face value...so I left the phone and kept the cash. Website said there were no activation fees.
I really enjoyed my experience at Boost Mobile...It was very pleasant meeting Evelyn and Lalo....Evelyn was helpful when I lost my phone and she suggested a better upgrade for me and Im really enjoying the phone that she recommended for me...Lalo displayed optimal customer service and really made me feel welcomed..They assured me that if ever I should need help or information in the future that they would gladly be willing to help...What a great Team!!..I enjoyed them both....Joseph
Awesome fast and friendly service...thank you Booost Mobile!
Great service and friendly staff!!
This is the only Boost Mobile I go to, their customer service is by far superior to other Boost Mobile stores. They really go the extra mile to ensure you are satisfied with their services. This store has a very large inventory of devices and an equally large inventory of accessories and even a few more surprises then your average Boost Mobile store. The staff are always eager to assist customers and seem sincerely enthusiastic to do just that. I should mention another perk this store is up to date on technology I was very impressed. Finally if none of the above convinces you that this Boost Mobile store is the best then the following will. This store also repairs mobile devices including tablets and laptops. Repairs are made right there on-site and prices are very reasonable compared to other businesses.
Its an awesome store its really clean in the employees here are really nice and happy
Great service. Friendly staff.
Best service ever!! Lalo and Amanda rock!!!
These people were incredibly knowledgeable explanation point they helped me get the best phone and they also found me a discount.
Lalo was great and he helped me alot
Very amazing place they helped me with all my needs and were very nice and understanding about my situation 😊
They were very helpful and friendly. They helped me get my grandkids phones hooked up. Will go back to them anytime i need help.
Two times in the past year Ive had the pleasure of experiencing extremely great customer service at this boost location! This means the world to me because my daughter has type 1 diabetes, shes 8 years old. Her phone is a medical device as well as my phone to track her blood sugar numbers. I deal with so many stressful situations on the daily due to this disease but upgrading to a new phone at this location has never been one of them! I highly reccomend this Boost mobile store!!
Excellent customer service by lalo.Reccomend.
Im a returning customer. They have great prices and really know their merchandise and promotions. I hate going to a place that you know more about their product. But not here. Friendly staff very easy going. No presure. Fabian was very helpful. Will definitely be returning. Love the store too!
You guys are great and good customer service. Love coming to this location Thanks to Lalo!!!
The manager is a very helpful sweet lady to help my husband and I with our phones!
As far as Im concerned this is the ONLY Boost store to go to in the Tri-Cities.if you value honesty, morals and great customer service this is your shop. DO NOT GO TO ANY OTHER BOOST IN TOWN!
This was the most welcoming place Ive ever been to. Customer service service was fast and efficient and the people here are extremely nice and helpful! Plans are so affordable and the process was made easy. By far better than Tmobile Sprint and Verizon! This was the best experience Ive ever had in a phone store hands down.
I purchased a Galaxy S9+ from them on 5/04 for the price of 400$ because It had a tiny centimeter dead pixel on the right lower edge. The man at the counter ensured me that it didnt effect anything at all. This was not the case at all once I got home. 1/4 of the lower right portion of the phone will flash and disappear randomly, starting with where the dead pixel is. He had told me it is unlocked as well, but Ive spent 85$ on Straight talk sim card plans trying to activate and multiple hours on the phone with Straight Talk trying to activate it with no luck. I am not pleased about this.
Very professional, friendly business
This is for the boost mobile on 7520 clearwater avenue it was amazing i loved its so nice and the service is amazing
They always do an amazing job when i come in and such nice customer services!
Greeted with a handshake and (for my phone issue) was in and out same day. Reasonable price in comparison to having to get a whole new phone!! Thanks.
Paid $130 to fix the screen. Worked for A DAY. Now my phone is completely unusable. I was traveling and now have no recourse. I looked at the receipt to see what I could do. They offer a 90 day warranty on all repairs. However in the same paragraph it says, We cannot be held responsible for devices no longer operational after we attempt a repair. Oh, which is it?! SHADY. Dont get anything repaired here. Its worth it to pay Apple just a little more money to have it done right. Youve been warned.
The employees are really helpful. They always work to get me the best possible deal on the service I need. They also take the time to know their customers. When I go in some of the employees even greet me by name. I would have never guessed something like Boost Mobile exists. Im so glad I switched from Verizon.
Very helpful. Great experience with professional and experienced staff.
Yadi and Alex I thought had very good customer service when got my first phone at boost mobile first time member bye your customer Francisco 🇺🇸🇲🇽🇬🇺
Great place and great service. Manager is awesome.
I came in after losing my phone and Evelyn helped me out so much! She saved my day and so much unneeded Hassel. Evelyn was the best boost employee Ive ever ran in to. Thank you!!
Love this place Rose was very helpful she went the extra mile for me she helped me get all set up with my new phone and even helped me retrieve my Google email I was able to get all my contacts and pictures I was soo happy for that. They have great customer service. They do repairs too! I dropped off sons iPhone to get repaired Tim was very nice and did and awesome job :) this place rocks!
Very helpful, took her time to answer all our questions and figure out what phone and plan would work best for us..
The owner is great to work with and very knowledgeable and the prices are very fair on used devices.
Lalo was very friendly and helped us with a great plan!! Highly recommend!!
I love boost and I love tim and they are so very great nice super near people! Thank
I Have been coming to this store for about two years and i used their services for about 3 years a few years back i was given a verizon service as a gift and i was not impressed with verizons prices or services or customer service at all so much so i chose to swith back with boost and pay for my phone myself and I have always been pleases with this service but most importantly the amazing location on clearwater across from the flash cube building!! Tim and his staff have always been extremely helpful more tgan willing to take the extra time and put forth the extra effort it takes to help make sure that i leave satisfied or my issue if any is fixed! They have been more than Affordable and fair with the price of their phones accessories and service. I highly suggest this location to anyone looking for a new service provider or any current boost customers needing help!!!
Dont try to come here until at least an hour after they open... website and door say they open at 10am, but I have tried to go in multiple times to pay our bill around 10-10:30am and the door is locked and lights are off! If you arent going to be open at 10am, you need to change your hours so customers dont waste their time.
Had great customer service adding a new phone and line to our account. They were super helpful and willing to go above and beyond helping us set up the new account amd phone. Will continue coming here and will recommend them to anyone.
Bought a new phone! Service was good.
I highly recommend this place I have had a Boost Mobile for many years .. but the best customer service ever and the best help ever is a lady named Rose who works here she is awesome and she always helps me with every little thing whenever I need anything I will drive the extra miles to go to see her I live in East Pasco and there is literally a Boost Mobile up the street from my house but I would rather go see Rose at this Boost Mobile before I seen anyone else because I know that my service is guaranteed and she is able to help me with anything I ask I give Rose a triple five star shes awesome
Very good customer service!
Fabian was such a great help and gave us all the info and service needed. Would recommend to everyone. Great deals. Left happy