Super clean, relaxing environment and attentive staff. Top quality polishes and products with minimal chemicals. All of the technicians are great, but Kevin is my favorite. He makes my dry rough feet velvety soft, and gives wonderful massage. Highly recommend the deluxe pedicure with orange slices.
It was my 3rd time going to this place and the first time having a pedicure. I didn’t have a good experience that made me decide to leave this review and not try this place any more!First of all, Despite having an appointment, they made me wait for 40 minutes and when I complained they started but rushed through the whole thing.Second, they were not gentle at all to remove my nail cuticles. I ended up shouting in pain, please be more gentle!When it was time for a massage, it felt as if someone rubbing gently with no pressure! The whole massage was a couple of minutes in length while in other salons they have at least a 10 min timed massage.At the time of the nail polish, they even didn’t bother doing a good job. They left all sides of the nails without any nail polish. When I requested to paint the missing parts, they did such a lousy job with it. Now I check my nail polish and notice they have missed the nail polish in every corner of the nail. The thickness of the nail polish also varies from one nail to another.If I was doing my own nail polish, I could have done a better job and saved my time ( 2 hours) and money ( paying $60) for such a basic pedicure.The owner does her best to communicate with you and make you feel better, but her behaviour and reasoning are not authentic.Sorry but it was my last time trying this place. Thank goodness there is a nail salon in every plaza in town, so time to shop for a high quality one!
I have been to a lot of nail shops in my area and I always find my way back to Tender Touch. The shop is clean and big. I like that the chairs are distanced so you don’t feel cramped. The staff are all friendly and the owners are inviting. If you are not happy with a service they will make sure you leave happy. Every time I get shellac or dip they give me a nail warranty card that says they will fix your nails for up to 7 days after service and they add your color to the card so they know what shade or powder you used. Price wise they are average depending on what you get, I normally get a pedicure with parrafin wax with shellac polish and dip manicure. I personally have been happy with the service.
My Husband and I visited this place for pedicures as opposed to driving to Cypress, where we usually go, due to time restraints. My Husband just wanted a standard pedicure with the basics, which is usual for him. Today, I chose just a standard basic pedicure as well. When we were seated, I was asked not once, but twice, if I wanted my nails done. I responded No on both attempts. The lady provided the menu of services, which wasnt really necessary as I had already viewed the services online, but that isnt the point of the review. The lady asked me which pedicure I wanted, and I pointed to the standard pedicure with no frills priced at $28. I really just wanted polish removed and new applied, but I decided to just get a pedicure and have it done instead of doing it myself. She attempted to talk me into the one piced at $35, which I completely understand her doing because attempting to upsale is a general business practice. I responded No and stated again, while pointing, that I just wanted the standard one. She then, again, tried to get me to go with the $35 really. Again, I declined. She then asked which pedicure services my Husband wanted and again, I pointed to the basic pedicure of $28 (he only needed his nails trimmed anyway). I was then told that Mens services start at 35, which is not the basic pedicure, but the next one up. I went with it and just let them do what they do because it wasnt the $ amount that was the issue, but the harassment if you will, and the principle of the matter that we were already paying for services we didnt really want. In addition, we had to pay even more, for less services (ie:no polish removal or application, because he is a man). The website does not mention that Men are upcharged based on their gender, nor is posted within the establishment OR on the menu of services. The pedicures themselves were great, but we definitely will NOT be returning.
Amazing amazing amazing!!! Trish and her staff are so welcoming and kind, they truly make the experience so enjoyable. They are accommodating and always do such a great job pampering me. My nails and pedicures last me so long and are quality service.I always get exactly what I want and they nailed it today for my birthday 🎂 pun intended!
They are absolutely wonderful i love them so much they always do such a great job on my feet and hands !!! 10/10 recommended
Great nail salon! The management and staff are so nice and customer service is excellent. I have been a few times now and I’m never disappointed. The massage chairs are great and it’s nice to have so many options.
I love coming here. Everyone is so nice and professional. My legs and feet feel great and my toes are so pretty! Great place.
This is by far my favorite nail salon. I hardly ever write reviews, but the ladies here are now my friends. They work extremely hard and began recognizing and remembering my preferences from the second time.These ladies will go above and beyond for you, and I can say this is my go-to nail salon; I will be a loyal customer! 💕
I have had my nails done at Tender Touch twice. The staff is friendly, they get your mani/pedi done quickly, and their prices are very reasonable! After my pedicure, my legs and feet feel and look amazing! My manicure is also beautiful! I highly recommend!!
I absolutely love this nail salon. The people who work there are so friendly and kind. I’ve been going here for about a year now. Very professional and I’m very happy with my nails.
Been going to this place for over 6 months know and I just love going there people are very friendly and nice Bebe always makes sure I’m happen with my set of nails I highly recommend this place
Each time I visit Tender Touch, I leave satisfied and happy with my services! I adore the lost art of hand painted nail design; they never disappoint and are always willing to bring my visions to life!! Check them out, you won’t be disappointed!
Staff are very nice. They accommodate your requests. End results are very good. The dip nails last 4 weeks easily without chipping.
Very nice staff! Are quick to get you seated! Highly recommend Tender Touch for mani or pedis 💗
The people were nice - my nails look fine. That said, $80 for a very basic short/clear dip mani & a men’s mani? We won’t be back.
I have been here at least seven times and I always leave satisfied. I can be a little random sometimes (most of the time I make an appointment, but sometimes I just show up, most of the time I want dip, but sometimes I want shellac, most of the time I want just nails and toes, but sometimes I want waxing) but they always accommodate me. I’m sorry to hear that other clients have been rushed or their services have been inadequate, because I have never had that experience. I really like this place and don’t need to go anywhere else!
Great location super friendly. Pedicure was the boom( tender touch ) include back massage. They also have the chair for doing massage
I came here in March and everyone was so nice. My toe nails looked great when I left. The following day my toe started to hurt and within 2 days I had a full in infection from my pedicure. My nail polish on my hands came off by the end of the day. Really wish I would have no ended up getting an infection because the staff are so nice.
Very beautiful and relaxing experience. This is the first time I will be in a nail shop that doesn’t smell of acetone. Really glad I went.
I reccomend coming by and getting some self care in. The staff are nice and they are not jam packed, as a result they take time to care for you.
My nail tech is Nina and she is wonderful! The management is very friendly and they are definitely customer service driven.
Everything was great, customer service was great.. but nail tech cut to deep on toe, now have infection on foot.
This was my first time here and it was amazing! Very friendly staff and they even gave me a nice cold drink. The leg massage put me to sleep, it was very nice! Im definitely coming back to this place!
The staff are very kind to us and are very clean. They do a great job on our nails and their prices are very reasonable!
Bebe is the best. I love this place they are friendly, affordable,and attentive.
Thuy does my nails and she is awesome. Takes care to make sure everything is right.
Pleasant, peaceful, professional and reasonable pricing for what I had done. Thuy does my nails (Superb job) and facial when needed and Kevin does my toes omg he is Great! The niece is a Great greeter she always greets me by name and wants me to be comfortable. She is also good with picking colors for my nails when needed. If your wanting to be well satisfied check them out. Thanks for helping me look Good!
They really know how to take care of you here. I came for a pedicure and left after also having a manicure done as well. My feet feel like Im walking on clouds and my hands are so incredibly soft. I strongly recommend coming here for your hands and feet needs!!!
Awesome place I found my new place for my nails and brows . Took my daughter too, she loves it here. The staff is very nice as well so that’s a plus good quality good customer service . Thanks guys I’ll be back again
Everyone is so friendly and they do an amazing job!! My favorite place to go.
Service exceeded my expectations and I love my hands and feet. I am new to Katy and work in the area I now have my go-to nail salon 🥰
One of the best places around. Love this place. They are very friendly and made me feel at home. I have been to several different salons and never got what I ask for. I have found a new nail home and Im sticking with them! Everyone is so professional and sweet and talent. Thank you guys for always doing such a great job and making my day.
This is my first time doing my nails I had so much fun seeing my nails looking so nice for the first time thank you very much for the wonderful work I love my nails they look so nice
More than what I expected. Highly recommend
I absolutely love this nail salon!!! I’ve been getting my nails done for 19 years ... so needless to say, I’ve had a lot of experience with A LOT of places. This is without a doubt the best salon I’ve ever been to. It’s extremely clean not to mention how sweet and accommodating the entire staff is. I always get powder nails put on ( which last at least 3 weeks ... that alone says a lot) along with a pedicure. Every technician is thorough in his/her work and obviously cares about the customer.Short story long, if you’re looking for a new nail salon then I 101% recommend Tender Touch. Every customer I’ve seen has walked out with a huge smile on their face.
I just moved to the area and tried out Tender Touch Pedi-Spa and Nail. I just found my salon home! Everyone was super nice and made me feel comfortable. Kevin did an amazing job on my pedicure! I will be coming here for now on and recommending to all my friends!
Best nails shop everrrrrr
Really nice nail technicians! They spoke with me throughout, did an excellent job, and guaranteed their work for a week after service. Love my nails and my pedicure with hot stone massage was relaxing.
My favorite nail salon! Thuy is the best. So easy to talk to and has great suggestions when creating my dream nails
I absolutely love getting my nails done here. They are super sweet and always make sure I’m taken care of. Bebe does my nails and my acrylics turn out amazing every time. She always asks if I like everything before continuing. I will always come here to get my nails done.
Being that I was going in for my first manicure, I was unsure of what to expect. The staff was manner-able, attentive, and quick without things feeling like a rush. The quality was higher than I could have imagined, and may have turned this curiosity into a regular event for me. I will be back!
Loves this place ❤️❤️. My sister and I went in to get pedicures and manicures today, and the technicians were extremely sweet and kind. The salon is also very clean, which is good if you are nervous about . They done awesome job. Like the idea guarantee theirs jobs. Highly recommend
I enjoy my nails . Friendly, professional and clean
Bebe always does a fabulous job dipping my nails. I live in Louisiana and get my nails done here because the quality is always an A+!
I booked my daughter’s birthday party here and they did it so well! They made a special banner, had cupcakes, and made the girls feel special! I highly recommend this place for a birthday party or group party!
Family oriented environment. Very happy with customer service and outcome. Thank you so much!
The staff was professional and friendly. Made sure I was always comfortable and enjoying the experience. Had both manicure and pedicure. The salon was clean and i highly recommend them.
This was my first visit, and I must say they presented a very inviting environment where I was able to relax and enjoy my pedicure without feeling rushed. I highly recommend this nail salon!
I purchased two $250 gift certificates for my 82 year old mother and her caregiver for Christmas. They had previously redeemed $45 each on services with a $205 balance noted on the gift certificate. They tried to redeem another service and were told the gift certificates would not be honored because the spa had a new owner. I stopped by and tried to reason with the owner and I was told no. Do not use these dishonest people.
I had a fantastic experience here!!!!! I was greeted with a very warm welcome and felt pampered like never before. I was very satisfied with the results of my mani and pedi. Highly recommend!
Under new management- too expensive!too much upselling!! smell of ensense is overwhelming!! Add that on top of wearing a mask the entire time and it was a miserable experience. The lady who has done my pedi twice now (although very nice) had long hair and it was in my pedicure both times😩.. I have always gone here because it was close to home, but will go elsewhere next time.
The technicians are very sweet and polite when they are giving your their services. I would recommend to come again, and I definitely will! I loved it there. Very nice and clean place.
Took my wife and we went to get mani/pedi. Yes I do this, its awesome!! This place is awesome, great service, and great people.
I used to enjoy the services at Tender Touch so much that I bought my 75 year-old mother a gift card. I thought the arm, shoulder, and leg massage with nail service would feel good since she suffers from arthritis. They did not massage her arms or shoulders as they had previously. After her mani (with dipping powder) and pedi, she was told she could not use her gift card because the business is under new management, even though the name, logo, etc is still the same. She was told the best they could do is take 10% off, and was charged $95! That’s 10% off?! I feel my poor mother was taken advantage of, and I am checking into laws regarding gift card usage to businesses that have only changed owners and nothing else (except increases in prices for decreased service). The mani/pedi was mediocre at best.
They have the best service in the area! I take my girl friend here at least twice a month and she loves it !
The ladies are so nice here and strive to make the customer happy! Definitely recommend!
OMG...this place is awesome. My first time there. Tim was really good. He was professional and really did a great job. The salon is beautiful and has a very relaxing ambiance. I highly recommend Tender Touch.
Today was my third time there and as always, they did outstanding work!
Nice salon, friendly and a great pedi. Will be back again.
I love this place. They are super friendly, very clean and I am able to just relax when I come here. Kevin is amazing!! I truly appreciate his attention to detail and he gives the best leg/foot massages. I highly recommend them if you are looking for a great place.
I got my nails done for the first time here and they were so kind, offered me water and did an amazing job. Loved the salon and especially the service. Oh and they are very affordable! I would recommend to anyone needing quick and good service!
They were wonderful, treat you like royalty from the moment you walk in the door. i will be using them from now on .
I was so happy nail salons were able to open back up. I went and checked in on the iPad this past saturday and asked for the same Tender Touch pedicure Ive been getting for 3 years. I have to say for how busy they were they handled the clients well. I enjoyed my services and have no complaints about that, however when I checked out I was shocked. The same pedicure Ive been getting went from $45 to $75. I wish that had been communicated before hand. Just want to give all a heads up.Update 6/13/20: I went back today because I do really like the shop. Reviewed their new services and got another pedi. I really enjoyed the services. Holly was my tech and did an amazing job. Massage was by far one of the best. I will definitely go back and make an appointment to have her again!!!!
The best nail salon in Katy
My very 1st pedicure! This place was awesome! So much attention to detail, clean, friendly, relaxing atmosphere, and massage chairs were fabulous! Im hooked and will be back! Thank you Tender Touch.
Elly did my nails and they look Amazing! I used to go to another salon but decided to try this one and I will be going back to this salon from now on!
We absolutely loved it. We got friendly, professional and very personal service. All the techs were amazing. A special shout out to Tina, Lisa and Mai. You ladies are exceptional... Loved you. Hope to see you again soon.💞💞💞💞
I love this place and love the atmosphere. Very relaxing. I love my two technician. Jeanie who does my nail, she is very good love that she takes her time and my nails dont look thick and bulky. Win who does my pedicure is also good. I am very Skeptical about pedicure because of an infection I cought in a different place. She did great, all instruments was open in front of me which is good because am in the dental field (hygienist) so I know when instruments are sterilize. She is sweet young lady who trying to make a better life for herself and her family in Vietnam. I recommend her!!!
I am extremely disappointed. I went to this place because of the good reviews. I even mentioned to the nail tech Mimi that I came here because of the great reviews. Hinting, hey girl do a good job because I can either leave a really good review, or a really bad one! Number one, she tried to remove the prior set I had on my nails with an artificial nail (big no no) as it can damage your nail bed. So, after removing one nail with an artificial nail, I asked her to please soak the rest. (Maybe that upset her). She soaked the rest off but I got to stay with one nail shorter than the rest because of how she removed the set I had on that one nail. So she messed up my nail growth on one nail, cool no biggie. She completely rushed through my nails, the powder is uneven and wasnt extended to the end of my nail. I wasnt going to leave a bad review because well, everyone has bad days but... I got my nails done 4 days ago and they are already turning ugly and did not keep their shine?? I paid $45 for this?! Not to mention I paid an additional $15 for a color change pedicure of which she coated the nail One time! You can see my real toe nail under, plus the paint is starting to chip. I just wish I would have received the same service as all of the other customers who left a good review.
Fantastic! Very professional and patient. Highly recommend
Amazing customer service, very friendly staff. Will definatly be coming back!!!!
Very rude staff. This was my 1st visit here and the lady that did my manicure, named Mia, was easily irritable. She got angry very quick and frequently during the beginning of the process. She frequently complained loudly while speaking in her native language. I asked her and the staff what she was saying, at which they ignored me. Its very rude and shows lack of manners to speech in a language that isn’t English while dealing with a customer. And the way she did my manicure was not up to par. Will never return and will not refer others.
Routinely have ingrown toe nails and Bebe took excellent care of me again! I will come back and see her again!
Mai was awesome! She did a super nice full set of acrylics for me! Also a clean and pretty place.
I have looked a long time for a new home for my nails, and I found it! In all my years this is the best nail salon I have ever been too!
Mediocre service. I didn’t get a quality pedicure. The service was just okay and the painting of my toes was sloppy. I haven’t gotten a pedicure anywhere since going because the experience wasn’t good. I gave 3 stars because the shoulder massage was nice. I won’t be back however.
I’ve been using Tender Touch for acrylic nails with shellac and deluxe pedicures exclusively for six months and have always had a great experience! Every single nail tech is extremely talented and very nice!
I love this place good nails it’s like family here❤️❤️❤️
Very clean and nice people
Ive been coming here for more than a year. The ladies always do an amazing job and they are so kind and patient with my 5 year old daughter
My wife came home today saying that this was the best pedicure experience she has ever had. They made her feel so comfortable, had smiles on their faces and the service was outstanding...Thank you Nicky!
Nice and fast service. Lisa is one of the best. Totally recommended it.
The staff was all over the place and would get up in the middle of services to do someone else. my paint job was terrible.
They always do such a wonderful job and are so polite and friendly. This is the only nail salon I go to.
*sigh* I was really excited about this place due to all of the amazing reviews. However I am extrmemely disappointed. When you walk in it is a beautiful shop with so many different colors to chose from but they must be on a really strict budget because they only gave me one coat of nail polish on my toes. My 30 minute pedicure was 20 minutes and my nails are uneven between the two hands. I got a full set with powder color and my sister for powder color on her original nail no artificial nail. So we were both confused on how my nails cost 40 and hers were 45.....? The hunt continues for a good nail salon.
Absolutely loved this place. The staff is super friendly and it’s a very relaxing nail salon.
The service here is amazing and the atmosphere is very relaxing. Kimberly did a great job on my pedicure. I will definitely be coming back.
Fantastic Tender Touch pedicure. Paula was amazing. Staff is always so friendly and professional.
Beyond great customer service whole staff is very attentive and courteous
Always have great service and always happy with my nails. Everyone is super nice too!
Great Service loved my pedicure and manicure