My boyfriend and I went to see a few apartments and loved the management and Nathan Wallingford was a great tour guide. He wore his mask the whole time and answered our questions thoroughly and problem solved when needed in a respectful manner.
Terry is a great guy and his maintenance services are great. All maintenance stuff gets done in no time. Mac apartments are a great place to live.
This place does not worth any star at all. I have moved in only for a week, but in this short period of time, I have suffered a lot.1. Bug problems: The first day I moved in, I got 3 bites on my right foot. I did not pay much attention since it looked just like normal mosquito bites. Later I got more bites everyday I woke up and I was in a deep panic and fear. I went to the doctor clinic immediately and my doctor told me that I should talk to the apartment manager and get an exterminator to investigate the apt. Now I have 22 bites on both of my feet and legs. Flip-flops are the only shoes I can wear now. And I have to wear them to work; I feel embarrassed some times.2. Bad attitude of management team: I went to the leasing office. I showed them my bites but they didnt seem to care that much. I insisted that I need them to take action immediately and they promised that they will have an exterminator come in today (Monday, 07/18/2016), but no one showed up. And they have been avoiding my phone calls. They do not want to fix the problem but they just simply ignore me.I want to break the lease and just get rid of that hell as soon as possible. But I was told that the only option for me is to pay two-month rent penalty and then I am free. Even though it is their fault and I am suffering so much.3. Bad living environment in general: They claim themselves as pet-friendly apt, yet no one cleans the common living area and there are pets pee everywhere in the hall way. It stains and stinks.I am preparing to sue this place, and I hope my review can be helpful to whoever is looking at this. I trusted Mac Properties before I moved in because I thought that as a big corporation, they will have proper process for pest control and carpet cleaning. But I am really surprised and angry.
Mac is a fine company to rent from. They have done great things to midtown and help restore some old amazing buildings. The price for the rent is creeping ever higher, which i don’t think they can justify but their bottom line is making money, as everyone knows.My biggest issue in the summer was the over watering of the lawn/plants ... the Ricardo literally was watering dead mud patches all summer. This really grinds my gears consindering we pay for water each month.My 2nd issue, i would change, is only having 3 washing machines/dryers for 80 units. It’s just not enough and i KNOW the machines are not maintained properly.3rd the rent in my building is really no less even though we don’t have a gym or communal space like the larger buildings.... but i knew that going in to be fair.Overall who wins for me - is the office staff who have always shown seemingly real concern if something is wrong. And a big shout out to the matenance man in our building who has been out with each snow storm this year trying to clean up the mess.
Ive lived here for over a year now and just renewed my lease. Ive had no pest problems and maintinence gets things done fairly quickly. Management can be rude, but its hit and miss depending on who you talk to. I had an issue with the parking lot when I first moved in and its like anywhere else, you just have to keep moving up the line of management. They address *everything* in their lease, so actually read it before you sign it and you probably wont have any complaints. Its just a regular apartment building in a cute neighborhood. Nice coffee shop a few blocks away and its close to several parks.
Absolutely zero parking. None.
Maintenance at the Ricardo is always quick to respond - Terry has done a great job of fixing all of the maintenance issues in my apartment
This is not a good apartment complex. Maintenance takes a lot of time.