Staff is incredibly rude. Tried to checkout the gym for a day pass and the guy at the front desk was just incredibly rude about it. Definitely dont recommend this place. Not worth the $10 day pass.
Good equipment. Most of the staff is friendly.Machines desperately need a new layout. Dangerously close and even touch during working sets.I dont see many trainers cleaning up sweat after thier clients either, pretty gross.
Very friendly people. Fun classes. Nice and clean.
It’s a pleasure to go there the staff is awesome, excellent machines, clean place,Even the people that go there are friendly and courteous, I would give it a five star all day long .
I have been going to Jupiter Fitness for 2 years and had nothing but great experiences. The front desk is always really nice, anytime something is working with a machine, I bring it up and it gets fixed within days. Awesome gym!
Great place, great personal trainers.
Ive belonged to cheap gyms and fancy gyms that are more expensive. For the money you get a lot with this gym. And they just added some new lockers where you dont even have to enter the lockeroom. The staff is friendly and the equipment is never broken for more than a couple days before its fixed.
Great gym. Great people that work there.
Nice gym. Great amount of equipment. Some things such as accessory handles and other weight training equipment need a little TLC
I just moved here. Loving this gym so far.
I only have one concern, some of your trainer are taking people from machine to machine and not wiping them down, I think that they should be leading by example..
Love this place.Always plenty exercise machines available. I tried other gyms already . I will definitely stay here. So funny how people are complaining about the hours or the machines.The gym is not supposed to be open 12 hours a day to make everyone happy.This place is clean and the stuff are friendly. Be happy and stop complaining about everything. That’s not kool people.The simple things in life are like those stars that shine on a clear night.
Good gym, not too crowded. Could do a little better on cleaning and maintenance but not bad. Eric is a great trainer
Lots of equipment. This places is always clean.No complaints.
Peaceful. Focused. Not too crowded. Staff is friendly. And not the typical meat market vibe of some of the fitness chains. Its a place to get strong, fit, and healthy. Recommend.
Always plenty exercise machines available. Air conditioning inconsistent at times. Overall I would recommend it to newcomers or anyone looking for a place to workout.
Love this place. Eric is an awesome trainer. I have had trainers for 35 years and he is by far the best.
It has to be one of the best places in town. the staff is fantastic. the equipment variety is amazing. never a wait. pretty clean too. i would recommend you just go see it, its great
I have just signed up and found out the next day that there is a improvement fee which was NEVER bought up when I signed. I find this to be extremely misleading and therefore rating it 3 stars. Its a simple fix of informing the staff (especially at the front desk) to let the newcomers know of this fee. I am hoping the workouts and classes arent as misleading as this improvement fee.
Positive: The music is great--Id much rather work out to nu-metal and other rock/metal than Ariana Grande. In fact, the music is good enough I went back and changed my 3-star review (I was tilted by the hours) to 4 stars. Also, its clean with plenty of equipment and an inoffensive group of regulars. Staff arent unfriendly, and plenty of parking.Negative: As I mentioned above, the hours are the worst Ive ever seen at a gym. Yes, I should have paid more attention when picking a gym but I stupidly assumed that any gym I picked would have reasonable hours. I know the hours seem fine on paper, but in practice its actually hard to make it Fri-Sun so I had to pick up a membership at another (further) gym to cover those days.
Incredible place to work out ! ... Bright sunshine shines through the many windows on a very clean and new workout area. Ive worked out at this gym for 12 years and it just keeps getting better. Love it!
Silver Sneakers with Instructor Lynn is fabulous. She is attune to everyones injuries, needs and makes a point of giving special advice without embarrassing anyone. Kudos to Jupiter Fitness for the treasure they have in her!
Clean and has everything you need
Excellent customer service and lovely people to work with. Have tried a few of the classes and so far found them to be great.
Just moved up to this area and have been looking for a gym to join. Walked in to this business today and waited at the counter for several minutes with no one there. A lady finally did approach and didnt even say hello. Was pretty rude and short with me so I walked out. Get a friendlier desk staff Jupiter Fitness- this lady was scary.
What’s with this forcing us to wear mask to get in. Once this policy is removed I’ll reactivate my account.
Awesome gym! Nice spacious layout with every kind of weight and cardio equipment you could imagine. They have it all. If you cant get in shape here you wont be getting in shape anywhere.
Was going to do a trial 3day pass that my friend gave me but when i walked in no one was in the front desk area. I did notice a young man standing just behind the from the desk talking to a young lady (i just assumed they were customers); after a good 10 mins waiting for anyone to acknowledge me, that same young man walked around and into the desk area. I was shocked that this was the employee the whole time! His exact words were “what do u need” and he was extremely short with me. I ended up just walking out bec i wasn’t about to start a gym membership with a facility that has a staff like this young man. Very unfortunate.
Good choice of weights and cardio. The remodel helped tremendously. But much of the equipment is extremely worn and in dyer need of replacement. And the cleaning crew needs to be fired. You feel like you need a shower from being there, regardless of how sweaty you are from your workout.
Tvs hardly work...close to junk. Many ofTV controls dont workNice staffClean.
Been a member here for two years. Had a run in with the biggest douche ever. Jupiter fitness better screen their members better.
Great private instructors to help you and classes at all times of the day for any schedule.
Great gym. Very clean. Lots of machines. No waiting.
Jupiter Fitness is a great gym - alot of equipment to chose from, clean and the personal training has been great. Highly recommend going here!
I really like this gym and think Im going to use it full time!!
Donnette is the most amazing instructor! She teaches a cross-fit class at 5:30 am on Wednesday mornings (my favorite) and a spinning class at 5:30 am on Thursdays. Donnette is the best instructor because she makes sweating fun. I hate working out but when Im in her class, I forget that and actually enjoy myself. Ive since signed my 3 daughters up too because of Donnette!
Its good, and reasonably priced.
This place is horrible. I joined and the equipment is outdated. The people who work there are rude and unfriendly, especially Ernie one of the trainers with whom I was offered a complimentary free training with, and I can’t stand being there. The energy of the place is so repulsive that I can’t even muster up the slightest bit of motivation to get myself through those doors. I have been an an avid gym goer for over ten years and I am frustrated with the lack of choices in Jupiter as far as gyms are concerned. I guess I will try Gold’s instead. It was a waste of a monthly fee and the non-refundable registration fee I invested in.
Absolutely pathetic customer service, the free week seems to only apply to people who are willing to sign up. Do not support places that treat their customers like this.My girlfriend and I recently moved to Jupiter and wanted to try out the gyms in the area prior to committing somewhere. When we made it clear that we were only looking around and not looking to commit today, the person at the front became extremely rude and disrespectful. He started out by saying that he would charge us for a week, before deciding to honor the free week advertisement.At that point, we obviously had no interest in giving them our business and we chose to leave. Stay away from this place, they have no idea what customer service is.
Nice and spacious gym, only complaint is that the equipment could use an update, other than that, everything is great
Im giving Jupiter Fitness 5 stars based on the satisfaction I have personally with the gym, but not as a comparison to other gyms in the area. This is the only gym Ive gone to in South Florida, and Im sure there are better and worse gyms, but its been great for me. I usually go after work around 5:30 and its never too crowded to the point that Id rather leave. I dont think Ive ever seen a wait for the tread mills or the ellipticals, and the wait for the weight lifting areas is rare. Super clean, the locker room is nice and bathrooms were renovated last year (2015). Everything you could need in a gym. Just set up a powerlifting corner too.
Very friendly people. Love the open layout. Lots of classes. Tons of equipment. Definitely recommend.
Decent gym. Needs new spin bikes
Good place to workout but there is definitely better around town. Made for an older crowd, lots of machines but not very many if any benches, squat racks, cages, etc... Pushy to get you out around closing time sometimes.
Good place to workout but the she-males, as I call them kind of distract you.
Been working out there for 10 years.A great gym.
Worst customer service ever! I have been texted over the last few months from the personal training manager to sign up for personal training. I explicitly told him yesterday that we (my husband and I) were not going to engage any personal trainers at this time since it was so costly. Rather than accepting my decision he continued to text me and told me that he reviewed my check in log and we had not been very consistent since January and that it seemed we had important goals at that time. He then texted me the following: May is turning out to be a very slow month, which means I can get you a better rate then I previously quoted you. What do you think you can afford on a monthly payment plan?I then told him I didnt appreciate him reviewing our check in history at the the facility and that we would not be interested in working with any trainer at Jupiter Fitness. He then replied: Well me looking into your check-in history is what I like to call accountablity, one of the main reasons people hire a trainer. I told him that I dont need him to keep me accountable, that is up to me and that I didnt hire a personal trainer, I joined a gym. I then called the manager of the facility and she was dismissive, rude and condescending and told me, now honey just talk to your husband, cool off and let bygones be bygones. If you truly do have 4000 member as the manager of the facility told me, then why do you feel the need to pressure your customers in to overpriced, expensive personal trainer packages?I work for a very large employer in Jupiter who partnered with this gym to provide a corporate discount. I will be speaking with the HR department and Marketing department to see if we can partner with another facility who actually CARES about their customers and know how to provide excellent customer service. Jupiter Fitness.......you need to counsel both Sharon and Ernie. They are a disgrace and shouldnt be allowed to speak to people the way they do.Potential customers....... Find another place.... this one is convenient but not worth the treatment you receive.
Love the one location aspect of it, keeps it homly
Nice, clean place. Good choice of classes.
Never too crowded to use the machines that I want.
Great place to work out
Love this place
Terrible Customer Service! They keep charging your account with hidden charges that they do not disclaim at sign up.
Big, well managed and well equipped
Stay away... Go to golds or la
Is my gym for more 10 years.
Excellent gym!
Great instructors
Good people
Equipment is falling apart and dirty. Staff is not friendly. They will charge you an extra month after you cancel.
Always a machine open
Had a bad experience with the manager.
Very good atmosphere
I like this gym, very big and with a lot of space for any exercise, .. the staff are very good and friendly .. except for a very strong blonde woman, very muscular who is scary as a personal trainer ... otherwise great this place ah good music !!. 😊
Good gym
Good for health, and stay in shape.