This company has become so anti-customer its amazing. I called for a quote of a weekend rental and was met with a rather rude person who couldnt be bothered to take a massage and instructed me to call him back later...so I took my business elsewhere to Bin There Dump That which is a far superior company especially for cleaning out garage/sheds.
Excellent service. Prices are cheap and affordable. I especially like the weekend services this company has to offer. I scheduled the pickup for my shop at 9:30 AM on Thursday, and sure enough, the pickup is on time. Customer service is extremely helpful and friendly. And if my trash needs pickup on the day that it isnt scheduled, all I gotta do is call and they send the truck right over, of course this has a small fee but its cheap and useful. I highly recommend.
They never pick up the trash on time and I have to be calling every week to remind them. Theyll even skip a week and compensate us by picking up two loads the next time they come in. I cant have Tash pileups at my business, the point of a disposal service is the opposite of what they have going on at this company. I understand trucks break down but you cant expect people to sign contracts when the service isnt fulfilled. FYI, Ive only had business with them for three months.
We have been waiting for the dumpster to be dumped for 2 weeks! Today they promised to empty it and still have not shown up! If the city comes down on us they will be sent the fine! CALLING BBB, A+ RATING MY A**!
I have never had such rude people talk to me. Not only was I calling (Twice) to PAY them (the card on file was expired and needed to be renewed) but they went on to blame me for the late payment when they NEVER sent me an email or called me to let me know the card needed to be updated. Suki and some guy “the owner” proceeded to aggressively treat me like I wasn’t their PAYING customer and told me rude things over the phone. Im sorry but I own a Small family business too and I would never talk to my customers/clients in the way that they did. Lady told me she didn’t have the time to explain things to me and got extremely upset when I asked her simple questions about my bill and this other guy went on to make me hold after already giving me my confirmation number (me thinking I needed another number or he would get me a reciept via email) no, he started getting mad at me for literally no reason. Like hello i paid im cancelling your bad service bye.
Customer service has been great very responsive when ever I need help thank you
DO NOT do business with this fly by night company. I tried for over a month to get a dumpster for my property with no results. They would give me a date when it would be delivered and it wouldn’t show up. I called the same clowns to have a supervisor call me back. Still waiting. Since they don’t want new customers, they need to post it on their website. Worst customer service I’ve ever encountered with any business.
The drivers are so courteous and helpful.
Big disgrace of a disposal company. My business is veteran owned and didnt get my dumpster pick up for 3 weeks so I cancelled service its been 2 weeks and still the dumpster still hasnt been picked up. Very poor services and unprofessional. Spoke to them asked to speak to owner and never got called back like they have no care at all.
Worst service they charge u in advance but dont come pick up the trash weekly they skip weeks and promise you that you will get an extra dump since they didnt show up but never happens. Im about to break the contract since they cant keep their end of the deal and when u call they always seem upset that ur calling to get the service they offer but cant provide
Really bad service. And then they get mad cause you ask them why they didt show up And it is paid in advance
Worse customer service ever the lady in the office needs some customer service training Wont recommend this company to nobody... do yourself a favor and use el Paso disposal way better business..
Not bad. If you want low prices the this company is what you need
Horrible service, they miss weeks on end and rarely pick up on the day they’re suppose to. City has fined me twice due to overflow. Keep away like the plague.
The owner of Bronco Disposal is very curious and knows whats his doing. He fixed our crane and in no time at all.
Bad service veeeeery bad
Excellent place very attentive