This is a awesome company. Fast, caring and professional. They made it right.
I worked with Universal Restoration at a condo association that experienced mold in a unit from water damage. Universal stepped right in to handle the Condo Associations claim. The work was done professionally, quickly and without issue. The most impressive part was when they worked with out insurance adjuster to get the bill for the work down within our insurance policy limits! They were willing to work with us at every step of the way I HIGHLY recommend Universal.
Waking up to active flooding and extensive water damage is as horrible as you’d imagine. We reached out to Universal Restoration and were given an ETA. Along, with the assurance that everything will be ok. Just hearing those words made me feel a little better. The crew arrived 15 minutes prior to the ETA given, which was wonderful. They came right in and made their evaluation. The field supervisor took the time to explain to me what needed to be done, why and the actual process to complete it. Him taking those few extra minutes to communicate with me made me feel very comfortable, to first off have him in my home and second that he/they had the knowledge to fix this damage. Through the process they continued to communicate with me. It ended up being quite the job but nonetheless was completed in the time frame given. Universal Restoration made my disaster as smooth as possible, from my initial contact to them until the completion of the job with superior results! They were professional, knowledgeable and treated me like a person not a $. I highly recommend if restoration services are ever needed contact Universal Restoration of North FL.
I love working with Universal Restoration. As a Public Insurance Adjuster, it is important to work with professional companies that know their craft and know how to treat my clients right! Dale and his team are AMAZING!! I highly recommend Universal Restoration to anyone needing a solid contractor for Mold damage, Fire Damage, or Water Damage.
Five months ago the water to my washing machine burst. My house was flooded. Within two hours Dale at Universal was at my house. He and his crew cleaned up the water, put dehumidifiers and blower fans everywhere to dry out the water. Dale helped so much in mitigating the damage. They were fast, responsive, professional, knowledgeable, and just generally good people. I recommend them to everyone.
Excellent service. Very professional, friendly. Highly recommended.
Great company to work with. Very responsive.
They have done a great job