We had a toilet tank burst in our master bath that flooded into our bedroom. We called three companies. The first showed up and gave us an estimate of over $3000.00 just to pull up about 12 sq.ft of laminate and set up the usual drying equipment. I told them thanks but no thanks. Then Frank from Dry it Fast came over. Unlike the other company Frank checked affected area with a device that checks for moisture. He determined that because we had the water cleaned up in just a couple of minutes the water had not saturated under the laminate flooring. He set up dehumidifier and a couple of blowers.I can tell you that I would highly recommend Dry it Fast and Frank if you want an honest and professional service. Frank went above and beyond by coming back and reinstalling and painting the base board. He also recommended a plumber to replace the toilet and they were great as well. Thanks Frank!
Such a professional! I was impressed with his knowledge and his experience! He was honest about the repair and remediation scope of work and didnt try to over sell it. I had a few quotes done and he knew the most, communicated very well and didnt over charge me. This is also after our area has been hit by so many storms! Cant say enough. This is the company to use! I will def refer him and look to them in the future. Thank you for being an honest company and so helpful!
We had a customer of ours deal with some fairly significant water damage. Frank from Dry It Fast answered his phone immediately and came out the same day to look at the damage. This guy is full of integrity and was exactly the kind of honest professional I was hoping to find. He helped put my customer at ease and was very thorough in his work. Everything was completed in a timely manner and everything that got wet/ damaged has been restored! This is the company you want to call when things go south to get you back on track.
So I called Frank based on his good reviews and integrity. He is truly an honest man. I had a minor roof leak and repaired it but wanted to make sure my water spot I saw wasnt causing a problem. Frank came out for a free estimate and was honest enough to tell me no moisture was detected. Not even enough to bill for. I was so happy with this finding! Even more happy because he was honest. You can trust FRANK!
I can’t say enough great things about this company or the man behind it. After our worrisome incident Frank made the experience fast and as painless as possible.Such a wonderful, honest, and kind company is rarely a reality. But my family and I are so grateful for everything.Thank you
If I could give 10 stars I would! Frank was our hero! He sacrificed his time to get my family of 4 and 1/2 back into our home within 3 days of speaking with him(after already being out of our home for 2 weeks). He was so informative and set this 7 month pregnant mom of 2s mind at ease about the safety of our home. Thank you Frank for your kindness and swift action! You have made our Christmas!
They fixed my busted water pipe in my apartment once. They did an awesome job with it. They even checked around the place for leaks and made sure it would not happen again. I never called them again since they fixed it pretty well. Give these guys a call if you need help with water restoration and pipe fixing.
I highly recommend Frank, Dry it Fast, as they did an absolutely beautiful job restoring a property for me in such a timely manner. The quality far exceeded my expectations, his friendliness, professional attitude and work ethics are rare in todays world.Frank, my husband and I greatly appreciate you and the service you provided to us.Thank you so much,Rob and Mandie
If you have water damage at home or work, this is the first call you should make. Frank was professional and responsive in our time of need due to a water damaged carpet. He checked the walls for moisture as well as the under the carpet and behind the carpet base. He was thorough and explained every thing in great detail.He will do a great job for you if the need arises - he and his company have earned a 5 star rating and I would use him again.Larry Young
Awesome Company very knowledgeable in helping me file a claim with the Insurance company. Really worked fast in getting my home back to were it was before it got flooded. I highly recommend to anyone with a disaster.
Just called D.I.F. and spoke with Frank. He was so helpful, knowledgeable, and honest! I was so grateful I had to share in a review! :)
Water damage companies come and go yet Dry It Fast has had an established business in Jacksonville for over 32 years. When you are experiencing a water flood in your home and want a company that is responsive, has integrity and knows what they are doing you will want to call Frank and his team at Dry It Fast. They are very, very good.
We love this company and will turn to no other company! We have been extremely happy with the quick response, excellent service and high-quality cleaning. We highly recommend Dry It Fast to anyone we meet!
I am a general contractor and have had many times needed a company to assist my firm in cleaning up a water intrusion issues. Over my 27 years in business I have used many of the local and national firms and each time found them to be misleading and at time unethical. Then I found Dry It Fast and over the past several years have work with them on several occasions to deal with water intrusion and mold issue. Each time they were focused on our needs as well as our customers needs and treated us with respect as well as honesty . They performed their work using the proper equipment and did not cut any corners in completing their work. I highly recommend them for your water damage needs. Frank Santagato the owner has become a good friend and business associate and over the years I have come to find Frank as one of the most sincere and honest people I have had the opportunity to deal with in my many years of business.
Frank with Dry It Fast was absolutely awesome, dealing with the insurance company and hurricane damage has been a huge stress but Frank came in and walked us through the entire process. 100% satisfaction and recommendation!
The best experience Ive ever had with a company of this type.Lets set up the situation: got a call from my brand new renters in 32259 at 9pm CST Monday night that my hot water heater had failed and leaked into the house. As I was driving I searched for a good local company to resolve the situation...I did not want a ServPro or some corporate monolith, I wanted a local business I could trust.I came across Dry It FAST on google and watched their technology on Youtube, coming away impressed. I called the number on the web and was shocked when the owner answered the phone personally...at 10pm EST! Turns out Frank was working another job in the same zip and said he could have someone come relieve him and he could get over to my house in about an hour to look at the damages.Sure enough, about an hour later my phone rang as I was pulling into town and Frank had a full update for me while texting me picture of the damage and moisture readings. Thank god, the damage was bad...but not devastating. They told me they could start the restoration the next morning at 6am and I could tell this guy was the real deal so I gave him the go ahead before we even talked pricing.The next morning I had pictures of all the equipment running by 8am and an update on the timetable. Since the technology he uses actually heats the room, the walls and the carpet he was optimistic we could save the drywall, the carpet and maybe the baseboards. Two of the three ended up being true, the baseboards swelled too much for saving. The process took about 2.75 days and completely saved everything it could.Now the best part, Franks rate to get all this done was spot on with what the online tools I consulted said it should be...in fact, it was even lower than one of the suggestions. If I could give them 11 stars I would, they were that good. If you have water damage, dont hire anyone until you call Dry It FAST for a first, second or third opinion.
We had a pipe burst. I picked up the phone, and a real human answered the phone. They were there within the hour. Great company, great service!