We took a look at a property that Green River managed and while it didnt work out for our family we are so happy with the experience regardless. Shannon was absolutely AMAZING-- SO friendly, helpful, responsive and communicative. Christina was also great! The application process was seamless and quick. We heard back within 48 hours of applying that we were approved! We also received texts with beautiful videos of the rental home and we really appreciated that personal touch. We will certainly keep them in mind for the future and will recommend them to anyone looking for a rental home!
We are really happy with the experience at Green River! Very friendly, helpful, hardworking people. The application process was fast and the managers were on top of everything every second of the way. Shannon was AWESOME!!!! Cant thank her enough for her responsiveness and helpfulness throughout the process. We would definitely recommend Green River to other people! :)
In my lengthy experience renting my home with Collins Reality, Jennifer H. has been an excellent property manager. She is expedient in responding to my questions and maintenance requests. She is also very personable while being professional. I recommend renting from them. Also, if I had my own properties to rent out, Id hire her as my property manager.I probably wont move out until I decide to purchase a house. I hope the move out is consistent with the past 4 years as well.
Jenn has been so amazing! She is extremely responsive to any questions we had throughout this whole process. Renting a home can be extremely stressful but from the start everyone has been so kind and helpful. So happy we found them! I highly recommend using Green River Property Management!
We needed to move into a bigger house with our growing family and Green River Property Management made the process very quick and easy. We absolutely love the house!! They are also quick to resolve any issues and have been the most responsive rental company we’ve rented from. I would definitely recommend doing business with them!
We have been renting through Green River Realty since they took over previous property managers. We have been living in the house since 2012. Since they have been managing the property, our property manager, Jennifer has done an excellent job coordinating our maintenance needs. She is responsive, professional and can usually get someone out to fix issues within a day or two. She keeps us informed every step of the way. We highly recommend this company if you need a tenant for your property or need a place to rent!
I have been renting a home with Green River Property Management for 3 years. They have been a great company to work with and my property manager, Jennifer, is very responsive with maintenance requests and always follows up with me. I have owned a home and rented and as a single mom this has been a great experience since Green River handles everything for me. I get the benefit of raising my kids in a gorgeous home and neighborhood with out and of the home owner stress. Definitely recommend Green River Property Management and my property manager Jennifer Hile.
They addressed every issue I have ever had in the almost 5 years I’ve lived at their managed properties. Jenn is a wonderful property manager and very easy to talk with. She is punctual and professional in every contact. The company is very lucky to have her. Thank you
Jenn is an amazing asset to the company Green River Property she is very kind a great listener and very understanding she works hard and does her best to get the job done and to accommodate the needs of her tenants.We are new tenants and she has made this whole transition so easy for us. Thanks Jenn you are an amazing property manager.
Professionally takes care of business. Jennifer was my property manager and she provided professional and timely customer service. I highly recommend them to anyone looking for property management.
Your home is the most important thing, it keeps the family together, it is the foundation of society. Green River Property Manager, gave us an excellent service and warmth of home. They made us feel like family. I highly recommend them, they are excellent.
My husband and I have lived been renting through Green River for almost two months. We noticed the first day here that the back deck needed some work. I stepped through it the first time walking on it. With a dog and kid on the way, we were definitely worried about either one of them stepping through it. Jenn, the property manager, was very responsive. We sent her pictures and she worked with the property owner to get the deck fixed. The contractor finished it today and replaced all the bad wood and now we have a really nice deck we don’t have to worry about stepping through. I have rented through multiple agencies throughout college and so far, Green River has been the most responsive and caring. Thank you, Jenn, for taking care of us.
Jennifer at Green River was an excellent property manager. She was able to take care of any minor issues with the place, as well as being a great liaison with outside entities when the property experienced major damage from building construction issues. Further, she was always able to find and locate tenants within a short time frame. Many thanks!
What I like about Collins Realtors is the people there are dedicated to their customers, I have never felt so comfortable and confident that they have my best interest in mind and work tirelessly to solve any issues that have arise. This is part to the hard work of Jennifer Hile, Jennifer has demonstrated numerous times her ability to solve any problem and any situation Jennifer has always been professional and sensitive to the needs of her property owners, I have piece of mind now. Thank you for that.
The experience with Green River has been absolutely amazing. Our leasing agent Jennifer has helped us with any questions that we had, and always made me feel like we were very important. I would definitely recommend them to anyone.
I first came into contact with Jennifer Hile, a property manager with Green River Property Management in March of 2020 at the onset of the pandemic which was a very trying time for me, wrought with obstacles and challenges, as I was preparing to move across country from Los Angeles. Jennifer was very compassionate and accommodated me by meeting the moving company to provide entrance to the property under her management as I was delayed significantly from departing from Los Angeles and would not be available. During my tenancy Jennifer has been very professional and courteous. She is personable and strives to have effective communication with the tenant as well as the owner of the property.
Jennifer Hile of Green River Property Management has been nothing shy of outstanding while handling my rental property the last couple years however she was even better the last couple weeks. With approximately a one week window and several major projects, she seamlessly manipulated the myriad of obstacles presented and easily delivered a well manicured home to my new tenants.I am very grateful to have someone as meticulous and detail oriented as Jennifer managing my property!!!Thanks Jenn and GRPM!!!!
Jennifer has been so easy and helpful to work with. Very professional and has let me know quickly if there have been any issues with my property and takes care of getting maintenance out there quickly if needed.
Jennifer is super responsive, proactive, and solutions oriented. She is always accessible and provides different options for both the property owner and tenant.
Started renting with GRPM in September 2020. I’m very happy I choose to rent a property with them. I haven’t had any problems at all. Their communication is top notch. My property manager Jennifer is great! Thank you so much!
Responsive and friendly! Love Jenn! If I have a problem, I know I can count on her. Living here I have felt safe and at peace.
Our A/C was not working on a Friday before the weekend and with Memorial Day on Monday. I contacted Green River Friday morning to see if anyone could come out to look at the A/C. I was contacted shortly from the A/C company that they could come out between 2 and 6pm. The technician arrived between 430 and 5pm. He said the motor was bad on the outside unit and it needed to be replaced. I asked how long that would take and he stated next Thursday possibly. I contacted Green River again to update them of our situation that we would not have A/C for almost a week. Jenn saw my message and approved the repair that Friday evening. The next day, Saturday, I received a phone call from the A/C repair company and they said they could fix it that day. I of course told them yes, they came around 4pm and we were able to enjoy the rest of our long weekend. Thank you Jenn and Green River for your prompt response to our situation.
Our property manager, Christina, is excellent! She goes above and beyond to help us out with anything we need! She is responsive and willing to help with whatever it is we need! Thank you!!
Working with Jenn has been an absolute delight. She’s efficient and expeditious. Her professionalism is incredible as well as her kind and courteous nature.
As a real estate professional who works with investors in a daily basis. It’s important for me to find a property management company who can help and assist my clients in all aspects of rentals. When I connected with Kris with Green River PM I KNEW that she would forever be my go to lady! Her knowledge in the industry helps my clients understand the rental + management side of things so they can make a calculated and confident investment purchase knowing they have been taken care of all around. I highly recommend Green River Property Management and Kris to all my colleagues and clients!
The ambiance of the office, was totally relaxing and inbiting. Both Shannon and Jennifer, treated me w/the upmost respect and catered to my every needs. I was totally impressed w/the service rendered and looking for to being a tenant if this amazing establishment.
Green River Property has been so responsive to all of my needs always responding timely and providing professional quality property management services. Im so grateful to work with individuals that put their residents needs as first priority!
It can be hard finding a reliable and quality property management company, and my husband and I are so happy we found Green River! They have been phenomenal and continue to provide great customer service. Kris has been a pleasure to work with and her dedication to her clients is exceptional. A true professional!
Jen is awesome, made the entire application/ move in experience smooth and easy!
Jeanie in Accounting is amazing. Her communication and dedication to the owners is impeccable. From collecting rent and handling payments, she has shown great compassion and has provided resources for tenants in need. Green River Property Management is a 5 star ⭐️ company!
Jennifer was completely amazing by showing my home and helping me with everything. She explained everything and answered all questions.
Jennifer Hile has helped Me tremendously every step of the way from first contact and still now, 1 week after move-in. She quickly rectified any problems that may have come up and at this point I couldn’t be any happier. She has made sure that I had a smooth transition from Virginia to Florida.
I am from out of state and looking to invest in Jacksonville. Kris has been helpful in answering all my questions! I have been very impressed with Green River Property Management.
Kris is amazing super helpful and professional. I would HIGHLY recommend Green River to anyone. Great customer service and great company all around.
My time working with Green River Property Management has been invaluable; the camaraderie among my co-workers is uplifting. I am proud to be apart of such a great team!
I would definitely recommend Green River property management to friends and family. Kris is a delight to work with, she goes above and beyond to keep things running smoothly. 10/10
We moved in to our home in March and they have been very responsive with everything. Would highly recommend.
The staff at Green River Property Management are very professional. Their response time on maintenance request is very fast and the property managers, Jenn and Christina, genuinely care about the properties they manage as if they were their own.
It can be hard to find a good company in property management, Green River is the exception. They do the job right, and they do it in a friendly manner. Kris was a pleasure to work with!
The tech worked really hard to get done what we needed. He’s always on time and is friendly.
Excellent customer service from Shannon Leigh and the team! Thank you!
Would recommend Green River! Kris is amazing! Great customer service!
Property owners watch out! I have been with this company for my rental property for over a year, and they overcharge & provide poor service. They held my portion of the renters payment for over two months, despite my disputes. When I finally got through to the right person, I had to explain for the third time that I already paid the vendor that they claimed I hadnt paid. I had been telling Green River that for weeks. They charged me a fee for the referral, a fee to pay the vendor, and the general management fee for the same month.Thats just one of the many bad experiences Ive had. Stay away! Theres a reason they charge you a fee for separating from them, they are terrible.
Always very helpful.
Being a vendor for Green River is pretty awesome. It always feels good to be able to help home owners fix there homes. What a great experience. Kris was very easy to work with.
I am proud of the way this business is managed and the people employed by it.
Green River was great to work with and Kris is fantastic!
We made the best decision in choosing Green River Property Mgmt to manage our first home turned rental after moving across state. Jennifer Hile and the rest of Green River staff are excellent at keeping our property in order as well as us and our tenants happy. We could NOT have done this so successfully without them.
I have known Mike and Sandy Collins for several years and they have always been there for me. They are the best!!
Very professional and conscience team of employees.