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My Gym
10950 San Jose Blvd UNIT 10, Jacksonville, FL 32223, United States
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My Gym

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Jo
Review №1

First time coming here, and definitely won’t be the last! Staff is friendly, professional, honest and courteous! We came for a free class and our kid enjoyed it so much, we decided to sign up for more classes. Highly recommended and Awesome experience for your little one.

Sa
Review №2

We went to our first class this morning and I am so impressed! The staff was amazing and so attentive to my son. They could tell when he was getting overwhelmed and helped the situation tremendously! My son ended up having an awesome time, and had no issues wandering off on his own. We can’t wait to go back!!

Ro
Review №3

Yesterday was my sons first time we did a free trial. He had a great time, I got the membership for him. He does not go to daycare but he is extremely outgoing this will be great for him. Thank you to the patient coaches at my gym.

Ay
Review №4

I highly recommend My Gym. I brought my 10 month old daughter to her first class today! The entire staff was amazing! The teachers were super interactive with the kids. The kids were able to roam around climb interact with one another as well as receiving some type of instruction. I did not hesitate to sign up for additional classes. We are looking forward to our next class!

Ri
Review №5

Went for my nephews first birthday party. Great place for kids. The staff was very helpful, courteous, and friendly.

Ta
Review №6

This place is amazing I love how hands on the staff was they seem to have the super nanny vibe which my son understood. I am very pleased with the price and vibe the music and the break down of our time there. I’m looking forward to many more gym times.

Ti
Review №7

We were introduced to my gym at the Riverside Arts Market. My 4-year-old loved the obstacle course and they offered us a free class. My daughter really enjoyed the gym as well as the instructors so I signed her up for one structured class per week with independent play times. Each class is diverse and different. The reason for the four-star rating is I feel that the kids spend more time waiting for their turn and or sitting on matts than they do actually participating in the activities. Smaller groups or more instructors would easily mend this issue. All in all, my daughter looks forward to it every week and the facility is clean and well maintained.

La
Review №8

I took my nine-month-old son and two-year-old daughter to a class this morning. The two girls that ran it were very nice, but extremely overwhelming. There was so much going on and the music was very loud. I didn’t realize that it would be partly gymnastics. They grabbed my nine-month-old son and had him do a handstand, which he obviously didn’t like and I was not comfortable with. No communication before it happened… I was not comfortable with the amount of hands-on time they were having with my children. They talked to me about a membership half of the time I was there, meanwhile I’m trying to make sure my kids are safe and not being grabbed by one of the people running it. Very uncomfortable & I’m shocked by the 5 star reviews! Really a shocking situation.

As
Review №9

Recently took my son in for a free first-timers class. Daddy and I were completely in aw of this place! Our 1 yr old had so much fun. Staff is beyond incredible and the facility is very clean. Without hesitation we enrolled him. We are looking forward to our next class!!

N
Review №10

People who run this gym are extremely rude and nasty. not anyone I would want around my children. very misleading. just bad management. the one on Beach blvd. seems ok

As
Review №11

I took my 6 year old son to the Ninja class and he loved it! The class had a wide range of different ages, abilities and “ninja” levels. The staff made sure the kids were kept safe and having fun. We joined after our first class and can’t wait to try more classes!

Mi
Review №12

We’ve been to several Montessori-inspired play places and had a great time, but I was looking for something to engage my 15 month old in a semi-classroom setting and him be with the same kids each week. We attended our first (free) class and he cried for 45 of the 50 minutes. So why the 5 star review??? Because the coaches were amazing and continued to try to engage him in the activities...because I didn’t feel judged that my normally sweet, adventurous, smiley boy was the terror of the class...and because this is what he needs! My husband is military and I’m solo parenting often, so our son needs to around people other than his [incredibly awesome] mom. I can’t wait to see the difference these classes will make in our lives!

Te
Review №13

Awesome place! The people there have very high energy and really love working with kids,we had a wonderful time!

Ji
Review №14

I recently took my daughter to My Gym Mandarin. This was our first group class since Covid begun. I was nervous to be around so many people indoors but the staff made us feel very comfortable. They have excellent cleaning procedures and hand sanitizer right at the front of the gym. The class was great. The coaches were very attentive to my daughter, knowing it was her first time. She loves the class and we decided to sign up that day. She is very excited to go back. I particularly liked the flow of class (my daughter is 2.5years old) with structured play followed by free play. I’m looking forward to her meeting new friends and learning some new skills.

Er
Review №15

.y daughter loved this place.. only kid that wouldnt sit down at circle time because she wanted to play...great experience

Le
Review №16

Great place to socialize the kiddos in a friendly, INDOOR play space. My kids always burn off alot of energy which is a plus!

El
Review №17

My daughter and son have been attending My Gym for years. Coach Jordan, Coach Lauren, and all the coaches are absolutely wonderful with the kids. They encourage them in all the activities and help build confidence and independence. We’ve taken advantage of their individual classes, camps, birthday parties and parent’s night outs. Their prices are extremely fair and their classes provide great opportunities for the children to socialize. I highly recommend this My Gym location!

Al
Review №18

We have been taking our son to MyGym for over a month now and he craves it! He always has a great time and asks about it everyday! The coaches offer a great structured and energy packed class every week. And every week, there is something new for him to do! We signed up for 18 months and feel like this investment was with every penny! If you want a place for your little ones to have fun and burn off some energy, this is the place for them!

Ja
Review №19

Very friendly staff. Clean facility. I like how they kept my son engaged. Although it was his first time, eventually he started to like it. Especially the swing time. I highly recommend.

As
Review №20

I have been bringing my daughter here for about a year now and she loves it! The coaches are awesome and always find a new skill to teach the kids. They also do great birthday parties! We had my daughters there as well. Kids of all ages had a blast!

Bo
Review №21

If you have never been you should definitely go! We had my son’s 2nd Birthday party here and they were amazing! I brought the stuff and they set it all up. They served the food. Cut and served the cake. Had amazing music and energy for the kids. Setup new activities. Transitioned to activities well. Great for kids of all ages! The staff is super sweet. Very helpful. We will definitely be back for classes and maybe even his next birthday party.

St
Review №22

Took my daughter here for the first time and it was an amazing experience!! Teachers are friendly, patient, and the team building environment is great!!

Ca
Review №23

My daughter stays home with her grandmother all day so we’ve been trying to get her into some things with kids her age and this is the thing she’s really enjoyed!! She’s learning directions and independence and we really couldn’t ask for more at 18 months!

Ni
Review №24

This place is awesome! The couches are amazing with the kids! The couches provide new and entertaining lessons each day. I have worked in childcare for a long time and it’s refreshing watching the couches work with the children. The are also very personable with each child. Can’t say enough good things!

Ca
Review №25

Rude, not interactive or inclusive at all. Felt completely left out so we left.

Ka
Review №26

Amazing place! I took my 9 month old son and he loved it. The coaches are great and show the children new things and are always bringing out something new and setting up play spots for the kids. Take your littles here!

Ra
Review №27

The gym itself is amazing, but I live far away so I wanted to cancel my sons subscription. For someone else that may go through the same thing, they make you A.) Mail in, a handwritten note on why you want to cancel, or B,) make you come into the gym to write a handwritten note on why you want to cancel, And living an hour out thats pretty annoying.

Mr
Review №28

My child has been attending for 3 years. He started at 3 months old. We love the staff. Coach Jordan and Lauren are the best! Coach Jordan takes no tantrums from my son and l love it!! She pushes him outside of his comfort zone and that is when we see PROGRESS!! The class sizes are pretty much large (post-pandemic) depending on the day of the week. The most kids in my 3 year old class has been 14 plus a parent for each 28 people not counting coaches on the floor. All of the staff wear masks but its not required for parents. ANDDD Coach Sushi (probably misspelled lol) he is super energetic and hella hilarious lol, definitely a kid at heart. I hope he sticks around for years to come. l couldve picked a better location.

Am
Review №29

We are very disappointed with how our particular situation was handled during the pandemic. We feel that it is unethical to charge someone for a service that they did not use. They continued to mark my child absent for 7 months twice per week and never once called to inform us that they had re-enrolled her in class after I had put a hold on our account due to COVID. COVID was still going on so we were not comfortable coming to class and I was unaware that our hold had ended (my mistake). What infuriates us is the lack of communication. If a child has not shown in a month, reach out to the family! The only reason we found out was that when our term ended, they had the audacity to charge our credit card for what would begin to start monthly payments after we did a pre-pay plan. We ended up only getting one month of classes after paying for 8 months. They refused to meet us half-way and honor any of the classes we had paid for since they had saved her a spot but for 7 months, we never came and they did not reach out. I contacted Headquarters who apologized and seemed disappointed with how the owner handled it. Headquarters said that they would have the owner contact me and she never did. I find the way she runs a family business unprofessional and unethical. The classes may be good but hope you never have to deal with her, as I agree with others that she only cares about the business! So frustrating and disappointing! We gave great business to the mygyms in Maryland for our older kids with classes and parties for years and we knew the people there. Very impersonal here... Too bad they dont have much competition in the area with a Little Gym or something else... Poor communication and unethical at the Mandarin one!

Ka
Review №30

Great experience with both my 10 yr old son and 5 yr old daughter. One on one instruction mixed with group activities. Keeps them entertained!

Ma
Review №31

Their facility is awesome! The staff here is great! I took my little one to one free class and signed up immediately. Its a wonderful place for kids to work on meeting developmental benchmarks and to burn off excess energy. We love it!

Te
Review №32

Our son MAKAI loved his class (WADDLERS) The staff was energetic, friendly and made his first class exciting. Wasnt sure if our son would participate or if hed be shy. From the moment he entered he was READY to explore. My husband and I were very pleased with the size of the class and how it was structured. We loved it so much weve covered his next 6 months of classes. We look forward to what other exciting learning and activities they have in store. Highly recommend the Mandarin location.

Tr
Review №33

Update: They dont allowed my little one to attend weekend classes due to overbooking even though we have unlimited pass for one month. My childs wrist and hands were pinched and left with red marks when the new coach grabbed his hands while swinging him on the monkey bars. He was crying for a while and did not want to continue with any other activities that day. Very disappointed!!!!--- ---- ----My child has been coming here for more than 2 months now. So far so good, Im really hoping itll stay the same for the next year. My som has been loving the open space here and they enjoy all of the coaches, especially coach Noel and Zoey. Theyre really sweet and attentive.They allowed unlimited classes for the first month. Ive been taking my little one here 2-3 times a week, hes in the Waddlers class since hes 16 months. For the ones younger than 12 months, they have tiny Tykes that offer less activities compare to the older kids.They seem to vacuum and clean up after every class, the place is not too big or small, a decent size for our class, which is usually from 6-10 kids. Most of the coaches there are young but nice and attentive. They do try to get the kids to do different activities each week. My son likes the trampoline and ball pit. Hes too small climb the wall, but I could do pretty much everything else there.I like their separation time where the kids get to play with each other and toys without the parents. I do wish it lasts longer than 4-5 minutes though, it goes by too quickly. I havent been to the open gym yet but after the 1st month, we will only able to go once a week for the class. They also reward 1 month unlimited class if you refer a friend to them, so thats a bonus.Ill update if theres any changes in the future.

He
Review №34

They truly were not helpful, and not accommodating . My experience was so sad and the wurst treatment after I paid full membership fees! They were very unfair*^^^ It’s not good for any with more than one kidTrust me. !!!!!!And I was kind to give them names and numbers of my good friends but they were so sad and heartless by not allowing my friends 4 year old twins to try out a practice and play class after the gym owner made them sit out and watch their younger sibling play. The twins were crying and waiting fir a chance to play afterBut were then dried their chance. They were turned away and I felt so bad that I even referred them to come! I cancelled my membership right away for their inconsideration. I have a 20 min and an 8 month old, they were not friendly to us since they had way too many kids in there... my opinion is they care more about rules and money than the kids!!!!!!

Ci
Review №35

Best birthday ever. Very professional. The ladies were amazing

Ka
Review №36

My kids like coming here. I personally think the music is too loud sometimes but I can handle once or twice a week 😆

Me
Review №37

We’re still fairly new to the program, but so far my 15 month old daughter loves it. She isn’t in daycare so this is a fantastic way for her to play and meet other friends. We especially love practice & play days.

vi
Review №38

My little one loves to play in my gym.

Mi
Review №39

Amazing place for our kids. They always look forward to going and they love it. The coaches there are great too. They really work with the kids and make sure they have plenty to do.

Lu
Review №40

I loved how passionate they are about their job and how nice they are with kids, they are doing great with my kid who needs speech therapy, she is progressing

Ti
Review №41

This facility is terrific for families and kids of all ages- the coaches are SO good with kids! Shy kids, high energy kids, it doesnt matter, they are all welcomed and all cared for! Our daughter loved going there! We had to stop our membership due to a schedule change and then our son became high risk over the summer so we had to stop and while maybe youre reading through some of these reviews seeing complaints about the cancelation policy let me tell you- I was also originally upset and confused but then realized after speaking with them that it ultimately was something i signed and I can PROMISE you it is NOT a scam, these are HONEST HARD WORKING GENUINE PEOPLE (and I for one feel badly and am sorry for me feeling upset with them)! They have employees to take care of, overhead to meet and the 30 days is simply to understand monthly predictable growth to know what to do for the following month as far as what space will be available in class. Anyone on here with strong words and complaints I can understand their confusion and while it does seem like there is a disconnect from how they care for kids to how they manage the cancellation policy- really there isnt. Its a third party that they have to answer to and they are literally doing their very best. This company is one that you should feel comfortable working with. The coaches are so well trained. The only thing I wish is that when people did approach the topic that they came off a little less defensive but quite honestly they must be tired of this confusion as it is something we as parents sign. Like I said, I am so happy with my daughters experience there, they are trustworthy honest people (and if my feeling upset and overwhelmed at all came across as ungrateful for my familys time there I apologize. You are all great people and we are grateful our community has you... not sure if yall read these or not but I sincerely apologize and am thankful for you.) You can trust them! Your kids will love them! They have so many programs for kids and families (parents night out is super)

H
Review №42

Unsafe practices - many parents were there without masks. Mask mandate is not being enforced. Employees at the desk wearing masks improperly (nose out). We left and will not be back as they obviously don’t care about the safety of their customers.

An
Review №43

Great until you try to cancel! We asked to cancel membership in the beginning of COVID 19 quarantine, since the kids didn’t adapt to the online classes. After many many calls, and no response (in the mean time we kept paying without having classes!), they said we couldn’t cancel, just freeze, now they are charging us again saying we can’t cancel because we didn’t give them notice. How about 4 months notice from the beginning of quarantine?? They are great classes, but unfortunately it is a pain to cancel membership (many people with the same problem).

Mi
Review №44

MyGym is handling this pandemic very poorly. Today, I have called them to put my account on freeze after signing up with them last week, we attended the class twice and now my kids are sick, I wanted to freeze the account in light that my two kids are now sick and that we possible have Covid. I have explained to them that we have came in contact with someone who tested positive for Covid 2 days after they saw us and that my household might be infected with Covid. I asked to freeze the account (not even cancel the account, I didnt ask for my money back at all )and Jorden, the co-owner of MyGym stated that I HAVE to come in and sign the freeze form or cancellation form, Jorden then said we cannot sign the forms remotely, we HAVE to come in and sign it. I have said that I am am not ok with leaving my house and risking exposing anyone, especially any kids to Covid. That I am not ok with going inside the gym or coming in contact with anyone who works there to personally sign a form and risking getting anyone exposed to the virus, Jorden still said no to freezing the account remotely. I am now disputing the charges with the credit card company for a full refund because I am extremely shock and furious at how MyGym is handling this pandemic with their business. Initially I have intended to freeze the account and come back after we are feeling better and are sure we are virus free. But after dealing with even just freezing the account is such a mess, I will never be going back there again. Who knows, this might be the place we got infected from, seeing how they still ask sick people to come into the facility just to sing a form, while it is 2020 and the pandemic is still going on, unwilling to improvise and do this remotely. It is absolutely maddening how they handled this.Lastly, I would like to address the fact that Jordan and some of the coaches are not waring their mask properly while they do require parents to wear mask, they themselves are not even wearing it. Jordan has her mask under her chin, nose and mouth exposed, i am also not seeing them wiping down their equipment after each session, just vacuum.

St
Review №45

MY GYM Mandarin is amazing. My son just started attending and I have already noticed an improvement in his behavior, focus, coordination, ability to listen to and follow instructions/directions. I am impressed and very happy with the age and developmentally appropriate activities, as well as, their enthusiasm, encouraging words, and positive attitude. I really love how they are firm but fair with class and behavioral management. I am extremely happy with MY GYM Mandarin and I am more than satisfied with their staff and program.

Sh
Review №46

We love My Gym. We drive 45 minutes each way to attend. The kids love the classes. The staff are engaging and so sweet to the kids. The place is always clean and welcoming.

Ka
Review №47

Took my boys (3 & 4) to a class and absolutely loved it. My boys are so excited to come back. The coaches are patient and kind, and I cant believe this has been less than a mile from my home for so long! We cant wait to come back and have some more fun!

Ha
Review №48

DO NOT USE THEM! They will charge your card for months without using the services. I have been trying to cancel my membership for 4+ months now and every time I call they tell me something different. My card has been charged every single month even though I’ve done everything they have asked me to do to cancel my membership. They’re a company with a terrible cancellation policy. You will regret it if you sign your child up!! Save yourself the trouble!

Sa
Review №49

My niece had a wonderful 2nd birthday party! The staff was really nice and great with the kids! They cleaned up and packed up all of the gifts. Highly recommended!

Ch
Review №50

My son has been attending My Gym for 1.5 years now. We always have lots of fun together there. He’s learned a lot of skills and enjoys going every week. The activities are always changing to keep it interesting, the kids have a blast. The coaches are very caring and clearly love what they do. Highly recommend!

Al
Review №51

I have been searching for healthy activities in the area for my 5yrs old son, while also having fun at the same time. We went for his trial class, and at first he was shy to join the group. But as soon as he saw the other kids enjoying, and the fun activities the were happening, he quickly changed his mind and joined the group. Throughout the session, several times he looked at me and made thumbs up sign, showing he was enjoying. I could see he was having TONS of fun, and how happy he looked. We signed up on the same day for classes, in his appropriate age group. Coaches were very enthusiastic with the kids, what was very pleasant to watch.

Jo
Review №52

We tried multiple different baby/child play areas around Jacksonville, before finally settling on My Gym as the one we wanted to join. They offer a highly physically interactive, but safe play setting, that allows children of different ages to learn to move, interact with the world and play. What really made it stand out though, is the instructors and organized classes they offer. Here they balance a range of parent/child interaction, with free play, while offering variations in the play areas each time. The instructors in many ways are what make it, offering a genuine care and passion that is so rare; they make sure parents feel included, but also allow the kids to play independently and grow outside the the confines of their parents.

Ra
Review №53

My Gym is a great place for initiating physical fitness to kids. We love the energy that the coaches bring in, they are super patient and encouraging. My daughter went from being scared of small jumps to now jumping on a trampoline.Highly recommend this place!

Da
Review №54

We just finished our first class and couldn’t be happier! The staff was so friendly and energetic. They explained everything to us and interacted with our daughter better than we could have hoped. So excited to begin our first regular class this upcoming week!

Ch
Review №55

My son has gone to 1 birthday party and 3 classes so far. He is 4 &1/2 years old and absolutely loves coming here. He loves that there are kids his age to play with. He loves to run around before class and play. He loves learning “new moves”. He loves that the coaches are nice and fun. If it were up to my son, he would come here everyday after school. He is always sad when we leave. He always asks, “Why do we have to leave?”They coaches are great with kids. They give just enough push to get the kids excited about what they are doing. But not too much that is scares them away. I love that they make the kids keep doing something until they do it right. I would recommend this place to anyone with kids.

ja
Review №56

Terrible!!!!! Not professional!!!!!! Poor communication!!!!! Charged my account 120 for ONE class that was only one hour.

Mi
Review №57

My grandson loved his time at My Gym Mandarin so much that his younger sister could not wait to join. She was so excited about her first class that she did not want to leave. My Gym Mandarin is such a warm, loving, educational and welcoming place for your child to grow.

Sh
Review №58

Both of my girls did their intro class this morning. Awesome experience! The coaches were really engaged with the kids and it was nonstop structured fun. I laughed out loud several times watching them... made me want to be 4 again. Also a shout out to the guy coach (sorry, I can’t remember his name) my youngest thought he was GREAT!

Fe
Review №59

I have taken my son to the class on Saturday and each week I am seeing significant improvement with his interaction. He was shy at first and didn’t want to play and would just stand around watching the other children. He is now interacting and immediately runs for the trampoline. The coaches will take their time and have the patience to help each individual child overcome their fear and encourage the child to try something new. Each week my son learns a new skill. As I sit here typing this review, he has come out of his shell and is playing on other equipment with other children. A huge step for him personally.

Ad
Review №60

Best place for children! The staff is absolutely amazing and caring beyond words. I would recommend this to all parents who are looking for a program for growth and development for their young ones! 10 stars :-). Also this gym is absolutely spotless and clean which is a major factor that I look for when it comes to bringing my child to any location!!

Ne
Review №61

I have had the privilege to be at My Gym Mandarin for 2+ years and I must say it is a wonderful fitness program for kids! The classes are so much fun, the coaches are well-trained and friendly, there are a number of extra activities available like camps, parents night outs, and birthday parties (BIRTHDAY PARTIES HERE ARE THE BEST!), and there is always something new for your kiddos to learn and you get to see them grow in their physical abilities! I highly recommend My Gym Mandarin! 😄

Di
Review №62

Great structured childrens learning gym!,

Ti
Review №63

Great environment to learn and build team work. My son loves to come and play. He learns something new every week and his flexibility is growing every time.

di
Review №64

I got to know about this place through the preschool my daughter goes to. The staff called about a free demo class and the same day I completed registration. The staff is friendly and takes good care of the kids during the sessions and leave no space for any complain. My daughter looks forward for her classes every week. Watching her smile and enjoy is the best feeling which I cannot express in words.Thanks to all the coaches.

As
Review №65

Always have and always will love this place. My younger brother started attending more than 10 years ago, and stayed for years. Now my son is following in his Uncle’s footsteps! We have benefited greatly from MyGym and I’m sure we will continue to do so. Worth every cent, for parents and children alike. ALL of the coaches have always been fabulous and my son loves them.Shoutout to Coach Katelyn for her continued awesomeness! She is so enthusiastic, patient, and encouraging. To say the least. We love you, lady (and your cool socks 😎)!!!

sh
Review №66

My 10 months old is absolutely in love with the place. The coaches are super fun and enthusiastic. There are lots of activities for the development of the kids. They have swings, steps, high/low bar, trampoline, puppets and what not. I wish i could go there as a kid and have fun☺️ In addition to fun the coaches make sure the kids get enough training for there motor and coordinative skills. It’s an amazing place, highly recommended.

Da
Review №67

I have both of my toddlers coming twice a week and its a great experience for everyone. The coaches treat them very kindly and I like how much one on one instruction they get.

Ka
Review №68

My Gym in Mandarian is a great place to take your infant for lots of fun and socialization. The coaches there were great with the kids and provided many age appropriate activities for everyone in the class. My son had such a fun time exploring and playing with the equipment. We are looking forward to visiting My Gym many times!

Ax
Review №69

Love this place for my son. It helps kids burn some energy while learning how to follow instructions from someone other than their parents. It helps them gain confidencein themselves. Teaches them how to use their bodies physically.

Ky
Review №70

Just left from my first class with my 17 month old son and I could not be more pleased! The staff was welcoming and informative. They had plenty of activities planned and knew how to work with a small child’s attention span! We signed up before we left and cannot wait to go back!

Ni
Review №71

I just took my daughter in for her first class and had to sign up right away!!! She absolutely loved it! The instructors are amazing and so great with the kids!I felt 100% comfortable letting her run and play ❤️ so excited to start classes and make new friends !!Thank you Lauren!!!

Ra
Review №72

Great place for kids.I love it!!

cl
Review №73

Just left my free trial class at my gym in Mandarin. It was wonderful! I loved all of the great equipment, the patience with the kids, and enthusiasm from the coaches. We are looking forward to many more classes in the future!

As
Review №74

My son had such an amazing time, the pricing is awesome too. I cant wait to come back next time and have even more fun. He already learned a lot and had a great time today in our trial class. Everyone is really friendly and its an nice environment.

Da
Review №75

My son loves every moment he is here! Thanks to the wonderful staff for helping him stay fit and to be a better boy as well!! Keep up the great work!

Jo
Review №76

I love My Gym! These guys know what they are doing and go te extra mile! My daughter loves all her coaches and the equipment. Kids are encourage to listen and follow instructions. We would absolutely recommend them to anyone.

Na
Review №77

My Gym is disorganized and unprofessional. Not only is there concerns with child-instructor ratio, but there are concerns operationally. After signing up for a membership and being promised an easy cancellation and/or “freeze” policy, it took nearly two months to successfully cancel our membership. Tonight, my wife finally was able to go in person to cancel, and when asked why we were cancelling, she expressed her concerns and reiterated her discussions she already had with the Manager. The worker then wrote down, “Can’t make classes” as the reason for cancellation. When my wife was given the form to sign, she began writing in “operational concerns” and the worker snatched the form out of her hand. My wife signed the form and said, “just another example and reason why I’m cancelling.”We strongly disagree with how this location is operated and treats its customers. We would never recommend My Gym to anyone.

Ke
Review №78

Love the coaches at this location. They are amazing with both my kids (different age groups) 💛

Kr
Review №79

We LOVE MyGym Mandarin! It has been huge for our daughter and her confidence has grown so much! Every week it is something new and different and she looks forward to going every week. The coaches are awesome as well! A membership is soooo worth it! I love the classes too!

Va
Review №80

No playground in our subdivision and with living in a townhome there’s no frontyard or backyard to play in! So thankful for this place! It’s a good time every time and the coaches are awesome!

Me
Review №81

Was a great place to go hut Ive been trying to cancel them for 2 months. No one is answering the phones even though you clearly see them at their location while on mygym live. L

Ap
Review №82

We absolutely LOVE my gym mandarin !!The coach’s are sweet, caring and all around amazing!My 3 year old son has learned so much and gained a lot of confidence in only a few short weeks of him attending classes! I can’t wait to see how much he grows as we continue to come. I definitely recommend!

Ta
Review №83

Staff are very accommodating and pleasant. Very detailed in explaining the terms and the rules of membership. My son loves it! The skills they teach improve confidence and coordination and interaction with kids help with socialization.

Sc
Review №84

Went to our first class today and my 18 month old had a blast. He’s very active so this was great for him. The staff is wonderful. Very caring and enthusiastic. We look forward to going back!

Fa
Review №85

I absolutely love My Gym for my son . It has really helped him develop physically and socially. I would definitely recommend My Gym for any parent looking for something to get their active child in to .

ir
Review №86

I went to My Gym (San Jose location) with my baby to try it, and we loved it so much, we signed up for 6 months on that first day ! Its a lot of fun and classes are very active. Coaches are extremely nice. I wold recommend My Gym to all my friends, its a great place to go with your kids.

Jo
Review №87

Took my 5 yr old here to a class and be loved it. Positive thoughts environment that allows a child to have free and structured play. Highly recommend.

Ju
Review №88

My daughter is 16 months, and we have been coming here for almost a year. She absolutely loves going to My Gym and gets so excited when we pull in the parking lot. The staff here really do care about your child and make a point to talk to your child every class. Also, my daughter has become more confident and her gross motor skills have taken off since we stated coming here. We love My Gym!

Bo
Review №89

We love my gym Mandarin! The coaches are great and have helped our 2 year old son learn so many new things!

Ch
Review №90

THEY WILL TELL YOU LIES FOR YOU TO SIGN THE CONTRACT. DO NOT! If I could give this place a negative star I would. Theyre scamming people for money. I was told when signing up my daughter could come to unlimited classes all week during all times of the day. Today I get a call that my daughter can only come to one class a day. For understandable reasons Im clear on why my daughter can only come to one class a day. The fact is thats not what I was told when signing up. This place is scamming, beware! Theyll tell you anything to sign you up to get you into a contract. Spoke to the owner Jordan Timmons, she was very unprofessional. She did not try to resolve my issue and continued to tell me how I was lying about what I was told. Horrible all around. Horrible business owner and place. I cannot believe this place is still open.Update: I went to cancel today after not even 2 weeks of my child going there. They said they they’re charging my credit card for 2 months and they continue to tell me they didn’t lie to me. They just forgot to mention. Cancelling my credit card because these people are known to charge credit cards for no reason.

Do
Review №91

I have a rambunctious 2 1/2 yo who never seems to sit still so I decided to give this place a try, especially since they offer your first class free. I have to say I was so impressed. Not only did my little man have a blast climbing on everything, but the coaches were so energetic and fun that he actually followed along with the group exercises too! I signed up for membership the same day.

B
Review №92

I signed up for a free introductory class for my daughter. Then they kept calling for reminders in the middle of the work day. The whole way they kept calling was like they were car salesmen. Ill find a different activity for my daughter to use.

J
Review №93

Our daughter loves playing at My Gym. She is 15 months old and has been attending since she was about 12 months old. We have seen a huge growth in her gross motor and social skills! We love the excitement from the coaches, and the music really pumps us up!

Ol
Review №94

I have brought my daughter to My gym to try out gymnastics classes. My daughter was very excited the first time as any 4 y.o. trying something new. At the end of the class one of the trainers came in and put brochure in front of me that stated that if you register today the registration would be discounted to 49$ and the membership would be discounted to half the cost. Trainer assured me that on Saturdays classes are smaller in terms of the amount of kids attending so I signed up since Saturday worked for me. She automatically enrolled me in December classes (it was still 2nd week of November) because of their 3rd party billers as director of the establishment explained to me. On Saturday we came in and my daughter refused to go since the place was packed with parents in the reception area and there were at least 30 kids in 200 square fit area. I asked for refund and director said that they will try their best to make my daughter attend. I have not used any of their services but wasted $159.

Li
Review №95

My son has loved this place since his very 1st class!! The structured classes are sun fun and are very organized. The bonus gems are the enthusiastic coaches!! Were returning for this year again for more fun!

Me
Review №96

My oldest has been coming to MyGym Mandarin for nearly seven years and has loved every second of it. He especially loves that they now offer a Ninja Warrior class. My youngest has been coming since he was 5 months old. I love his parent included classes because it gives me more time to connect!

Br
Review №97

Took my son for the first time and even though he was shy at first he opened up towards the end. They had a lot of structured activities to keep the kiddos interested. We signed up that day and cant wait to go back!

Ga
Review №98

Love my gym as does my 18 month old. The coaches are friendly and knowledgeable - they always make him feel welcome. It’s just a great experience and we always look forward to the next class

Ta
Review №99

My 2 year old daughter really loves My Gym. Theres so many choices of equipment for her to play on, develop her skills and just have fun. The coaches always have activities that are age appropriate and engaging that adds a little more excitement to each class. I would absolutely recommend them to anyone looking for an outlet for your child.

Pa
Review №100

My daughter absolutely loves coming to My Gym. The coaches are really nice and remember my daughter’s name everytime we come in! We feel so welcomed. The activities are great and has helped my daughter explore so many countless things she could do while playing at home or some place else

Information
100 Photos
100 Comments
4.3 Rating
  • Address:10950 San Jose Blvd UNIT 10, Jacksonville, FL 32223, United States
  • Site:https://mygym.com/mandarin
  • Phone:+1 904-260-4968
Categories
  • Gymnastics center
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8:30am–7:30pm
  • Friday:8:30am–7:30pm
  • Saturday:8:30am–8:30pm
  • Sunday:8:30am–7:30pm
Service options
  • On-site services:Yes
Health and safety
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Highlights
  • Active military discounts:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Amenities
  • Good for kids:Yes
  • Wi-Fi:Yes
Planning
  • Membership required:Yes
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