Blake was absolutely amazing with our process of getting me upgraded into a new vehicle! So beyond excited to be leaving here in a gorgeous 4Runner and having the best experience. Smooth and straightforward, easy to work with, hit every need we need and then some! Even dealing with my crazy son trying to run the place! Beyond grateful! Thank you so much!

Over the last 10 months I was blessed to be able to purchase two new vehicles from Stevenson Toyota. For both of these purchases I used the same salesman, Jordan Jackson. Jordan to us was a honest and dependable salesman who went above and beyond for his clients. We understand that this is a business and salesmen are motivated to sell b/c of the financial benefits but when dealing with Jordan we DID NOT at any time feel pressured. Even after the purchase of my vehicles he would still look out for us when we had any questions or concerns. If you are looking for a vehicle and want to take your time shopping, or you want a salesman that will listen to your needs vice just pushing the newest shiniest thing at you, pick Jordan. Tell him the Ramroop Family sent you.

Darrin did an outstanding job of keeping me informed throughout the entire service experience. He was sincere, upfront, honest, and very competent. I felt like I was his only customer. I had a lot of unanticipated work done and I was crunched for time. Thanks for doing your best to make it work!

CJ was an awesome salesman and helped us get a new 4runner that I love!! He has great customer service and is super friendly. Definitely recommend him as your salesman! And Jesse as your Finance he worked with us as well and was easy to talk to as well. They were both awesome thank you!

Dishonest, misleading, and disappointing. A lot of Marines I work with have had good experiences here so I was surprised at my experience with them.They gave me an initial offer to buy my vehicle. I declined at first. Within a few days they called me and implied that the offer was still on the table. After some thought, I decided to take them up on it. As soon as I came in for the appointment (about 7 days after the first one) they informed me that they are now lowering the offer 2 thousand dollars while denying the original offer amount.I would not recommend coming here if you value your time or honesty.

Great experience at the dealership! Found my ideal Highlander model, was able get a great price and get my paperwork done quickly, thanks to my finance guy, Doug. Tom, my salesperson, made sure that everything went smoothly and that I understood everything about my new Highlander. For a top notch deal and a great experience ask for Tom.

Todd was amazing. Very personable, knowledgeable, and wasnt pushy. He asked us questions and actually listened to what I was looking for. I would buy from him again. Jay and Amer were awesome too. Had a great time working with all of them. Great experience overall. Definitely ask to work with those guys.

I worked with salesman Daniel Blackburn on finding a Tundra truck. He never made me feel hurried to buy and trying different used trucks and different options and pricing I decided on new 2021 Tundra. The sales team was able to locate one but would be approximately 30 days to receive . Knowing the market we were able to negotiate a good deal and order truck. I would recommend Daniel and Stevenson Hendricks Toyota to anyone looking for a vehicle. Very nice experience.

Buying a new car can be a nightmare experience. Unsavory sales tactics, hidden fees, paperwork, and pressure from salespeople can all add up to heartburn and frustration that can just drive you mad. This was not the case for my recent purchase of a new 2021 Toyota Tacoma from Stevenson- Hendricks Toyota in Jacksonville NC. My salesman Geoffrey Pierce, was a pleasure to work with. He listened to what I wanted. He found my truck. He then worked with me to get the deal done. The slick talking back and forth that I have endured too many time in the past was not the case here. I am the proud owner of a beautiful new truck and I am very pleased with the price and the overall experience that he and the rest of the team there delivered. If you’re in the market for a Toyota I highly recommend you stop by and see what these ladies and gentlemen can do for you.

Steven Kirchhoff was my service advisor today. He was professional and kind and he explained things in an easy-to-understand manner. I was very impressed with Steven and Toyota of Jacksonville overall and will absolutely go back to them for my service needs.

For starters my service advisor Maria R. has been indispensable. From the day we met she demonstrated qualities worthy of recognition that is when I decided she would be my service advisor and I would accept no other. Her attention to detail and careful consideration of my schedule is worthy of superior praise. In a business a representative that takes ownership of their respective area and treats their customers with familiarity yet professional respect is truly an asset to nurture and develop. This Toyota dealership has always taken care of my needs in the most efficient way. Scheduling for service is always convenient and always available. The service department personnel are always ready to assist with any questions you may have. Two other people of note are the tire manager and the service department manager who were exceptional at taking care of me multiple times and answering my questions regarding products and features for my vehicle.

Great customer service. Chris was amazing and got a deal worked out so I could trade in my older vehicle and get in a brand new car! Was very impressed how there was no hassle, no gimmicks. Straight forward and did everything he could to get a deal done

Came in looking for a truck. Found one at an amazing price and in great condition. First time buying a car and I was helped by Allen sluder. From finding the right one all the way to leaving the lot. Amazing customer service!!!!!

Alex greeted me at the door with her colored hair and I immediately knew we’d get along. She walked me and my friend around the lot, looking at any and every car that caught my eye. We settled on the CH-R, test drove it, and she walked me through every scenario. We talked about my dogs fitting in the car, the drives to the best food places, and the emotional significance of this purchase for me. Driving away in my new CH-R, rightfully named Saphira, I know that I made the best choice. If you want to buy from someone who is confident, kind, relatable, and fair, Alex is the woman for you.

Jaykob was very professional and did a great job including the me and the rest of his team in his reasoning for prices and why certain packages cost the way they did. After a good test drive we were able to come to a mutually beneficial agreement. Quality dealership.

Allen Sluder was very helpful right from the start. He was honest and transparent with the process. He listed to what I wanted right down to all the details of what I was looking for. I was very appreciative that they did not offer me unnecessary add one and listened to me. I felt like I purchased an vehicle and wasn’t just sold a vehicle.

Vince was extremely helpful in purchasing a used Toyota Tacoma. Knowledgeable and super friendly. We’ll be back for our next vehicle

The staff was very professional from start to finish. Kept me informed on what needed to be done once approved completed the work and called me to pickup and even offered a shuttle pickup.Very happy with this dealer.I live in California and wish my local dealership was this efficient.Thanks Stephen and crew for the good experience!

Awesome Experience especially from a first time buyers perspective. They really go out of their way to make sure that you get the best deal that you can possibly get. Any questions that you may have they are more than willing to answer them. My salesman was Steven, awesome dude and was really able to zero in, in a short amount of the time the car that I was looking for with the price range that I was wanting to pay. Very friendly, easy going and made the process painless for getting the deal done. Would recommend to anyone looking to buy new or used cars to come here for sure.

I had a great experience. CJ welcomed us and helped us tremendously throughout the long day of decision making. He was very patient and personable. He did the impossible and got me into a vehicle that I love, and made sure we left satisfied. All of the managers that were there worked with us to get the deal we wanted, and Jesse made the paperwork process as easy as possible. My family has loved this Toyota dealership for many years, they have great vehicles and the best associates, we will be back!

Geoffrey helped me make the next 5 year investment of my life. Great man, understanding, and a man of integrity. Strives to help you with your experience and make sure you’re taken care of and know what’s the next thing that’s about to happen.

Excellent friendly staff. I had accidentally not screwed my gas cap on tight but had diagnosed it prior to visit. Dash lights check engine and Tac off were checked twice, Appreciate only charged half of standard fee. Had oil and inside filter changed. Delighted service opened on Saturday. until 4 PM.

I took my truck for an oil change and they recommended the tire alignment at fifteen thousand miles, so they decided to keep the truck overnight because they wanted to take their time with the alignment. The next day they called me at 8am to go pick up the truck as it was ready. I picked up the truck and paid for the alignment and as I’m driving off the lot my steering wheel wasn’t straight. It was really noticeable like they never even test drove it to make sure it was fine. I took it back and they hadn’t done the alignment correctly the mechanic stated to me. So I waited for almost 3hrs, but finally got the truck back. Everyone was polite and constantly asking if I needed anything. I wasn’t upset I just wanted it to be done correctly. Honesty goes a long ways and everyone telling me what had happened and not making excuses was satisfying to me. I will keep conducting business with the Toyota Family.

Our salesperson Blake did a great job getting us into a brand new 2022 Toyota! Couldn’t be happier with our experience! Great guy! Super funny and personable but also very professional! Would recommend always!

Wonderful dealership with great staff! Vincent was our salesperson, and he went above and beyond to help! We love our new highlander! Thanks so much!!

This dealership deserves 100 stars! They convinced me that they could help me when I was convinced that they couldn’t. The ladies who worked customer service convinced me to reschedule an appointment that I canceled. Aaron Prescott was my salesman and hey was ABSOLUTELY PHENOMENAL at explaining the trade in, Credit and financing process to me. And Tim worked his but off to get me financed with the best finance company . The deal on the table was so great, they wouldn’t let me leave without taking it. I came in with poor credit, no down payment and a used car that I should have been upside down in. I left with a brand new car right off the truck. I mean it hasn’t been owned and only driven 13 miles, a lifetime, unlimited mile warranty, positive equity when it should have been negative and I was financed with a primary lender! Please give these guys a chance. I’m not being paid for this review. They are just phenomenal at what they do. Much love to you guys and I’m so thankful ❤️❤️🙏🙏

Came in not knowing what my wife and I wanted. We eventually were landed onto a used highlander by Charlie. Thought we would be going the used route, but Charlie got us done on a beautiful brand new 2021 Highlander for our wanted payment. Charlie was great!

I was highly satisfied with my service. Jo was great and friendly! He helped me through the whole process and gave some great advice on things. Jessie was also kind and provided some great help and input!

Chris Smith was the best! Very professional and patient! Definitely a great experience! I recommend Chris for anyone that is looking for a vehicle!!

I had a great experience at Hendrick Auto. Found the exact 4Runner I wanted and in great shape at a fair price with excellent customer service and attention to detail. Vincent my salesman even swap the car seat out for me.I highly recommend this dealership.

Came from Matthews to Jacksonville to pick up a 19 Mustang GT. I had the pleasure of having Martin helping me out with my transaction. Everyone there was absolutely nice, very talkative, and made the whole thing a pleasure. Highly recommend anyone looking for a vehicle, to come out and check them out! You wont be disappointed.

Very good experience from start to finish with Allen. Took a few times, but we finally came away with a great car.

The overall experience was great. Geoffrey Pierce was my sales guy. He was overall outstanding. I am a single father and had my 2 year old with me during the process. As you can imagine how the process would be difficult with a toddler. Geoffrey was patient, distracted my child while I signed paperwork, really interacted with us both really well. I didn’t have to look much for any cars at all, told him what I was looking for, got a perfect match at a good price. I can say with the utmost confidence that I would recommend anyone to work with him at this dealership.

I was very pleased with my service at Stevenson Hendrick Toyota! Mr. Darrin Howard was so polite and professional while helping me. I only had to have my gas cap replaced, but I assumed it was because I wasnt screwing it on right that my engine check light was on. He assured me that wasnt the problem, that my gas cap was worn.Again, he was very polite and helpful and I hope he can work with me again in the future.

Bradlee Pratt is very personable and willing to help in any way. The dealership gave us a great deal. In these times where car sales are hard to come by, this dealership works hard for your business. Thank you Bradlee.

Awesome day! Was met at the door by Jaykob Hill, A very professional, courteous and knowledgeable young man.He and the finance manager was able to assist me with purchasing a new vehicle.Transaction went smoothly. Im glad I stopped in.! Always great service at Stevenson-Hendricks Toyota.

The best service I received in a long time. Seen we were in the parking lot and came to us. Reached out to offer help without us even trying to get anybody’s attention. From the beginning was a great sales representative, asked what I looking for and accommodated me. In the best way from making me feel comfortable during the whole sale process to making sure I had something affordable and just for me. Thanks to Jacob the sales representative who was there from beginning to end during my whole process. I would definitely recommend him for any buyers. He gets five stars all the way around.

I had a great experience at Steven Toyota in Jacksonville, every helpful staff and salesman. Chris Smith was a awesome help, highly recommend their wide selection of vehicles.

The staff that handled intake were fantastic! Very professional, polite, and enthusiastic. I have not complaints there. However, on my vehicle inspection list, they indicated that my cabin air filter needed to be changed soon. Little did they know, I had just replaced it 2 days prior to my scheduled service appointment. I opened my glove compartment to see if they had removed the filter and nothing in my glove box had been moved. So it was very apparent that the filter hadnt even been looked at. I went back to make sure the rest of the maintenance had actually been performed and it appears to have been done. So just the issue with the filter. I called to speak with the service manager to notify him of the issue but was unable to connect with him and I left a message with my contact information. I still have not had a reply.

Jaykob was great to work with. This was the best experience we had purchasing a car. We needed a car and while our resources were limited they did all they could and we were able to leave with just the car our family needed. All of the employees were respectful of both our wishes and our budget. They listened to what we needed and met our expectations fully

Jaykob and Austin were a very great team! Communication was well and they worked very fast to help me buy my first car! Thank you!

Great car buying experience. Vince was very thorough and got us in a new mini van. I never felt pressured or like it wasn’t my choice! Their state of the art facility made shopping a breeze.

Went in just to see if I received any good suggestions on a truck and was able to find a great truck with the help of Blake Dipaolo and Amer who made the process smooth as possible and feel pretty content with the new truck service i received

On Friday September 25th, I had my wheels exchanged on my 2021 Camry TRD. My advisor was Steven Kirchoff and he was extremely courteous and accommodating. I had a few additional things I wanted done and Steve took care of everything. Bryan, the service technician, was also very helpful and personable. Those gentlemen deserve to be recognized for displaying such a great example of true customer service.

Jaykob was amazing to work with. I went with a friend to buy a car and he made the process easy and seamless and was very outgoing! I highly recommend Jaykob if you are buying a car anytime soon.

This is the second time I purchase a vehicle from this location. Dino was the sales rep this time around and his expertise put me in the right Tacoma. He answered all my questions and even asked a few of his own so I can find what was right for me. He provided me with options both in the lot and on the site.No hassles, no issues, no doubtsGreat staff and great environment.

Jaykob was very helpful, came into the dealership window shopping for my wife not looking to buy just yet, but Jaykob was very persuasive, and reasonable to match the price we were looking for and the vehicle my wife was wanting. Took it for a test drive and couldn’t be happier with our purchase and service we received. Outstanding customer service, very professional, understanding, patient with us and able to work around our pricing. Overall 10/10 would recommend Jaykob as a salesman to anyone looking to purchase a vehicle.

I was just dropping my vehicle off for service but unbeknownst to them, I am currently in the market for a new vehicle and Jaykob was extraordinarily helpful and understanding in knowing I cannot purchase immediately, but set up an appointment during a time frame better suited for me and found a vehicle more in line with what I’m searching for but knowing it wouldn’t be the exact one. His reassurance in communication and willingness to find me something that will work is exactly what I was looking for! I look forward to purchasing my next vehicle with him next month!

Great experience no run around straight to the issues. MADE MY DAY! THANKS STEVENSON. Even got a ride to work and ride back to their dealership to pick up my vehicle. Great highlight of a rough sad week!

Please go get your NEW Toyota from Chris!!! He is the absolute BEST! Was so easy to work with, didn’t try to push or “sales guy” me; which I appreciated so much! They’re great…second car from here and I’m pleased!

Bought my first 4Runner from Chris Smith. He was very friendly and professional. He took the time to find the 4Runner I was looking for and got me a great deal on it. Will definitely be a returning customer.

Went in around Mid-April to trade in my Tacoma, met with Jeff and he did a fantastic job catering to exactly what I was looking for!!! I wanted to trade in for something smaller and more financially sound. To be honest, I wasn’t even in the mindset of actually going through with it until I got there. After about a couple weeks, I love the Corolla that Jeff lined me up with. This facility did an awesome job and the process was effortless. Really appreciated the quality and efficient work they did. Thank you, and I highly recommend.

Highly recommend buying a vehicle from this dealership! My salesman was Blake DiPaolo and he was amazing to work with!

I recently visited the Stevenson-Hendricks Toyota dealership in Jacksonville, N.C. and had a great experience. I have to thank Dino for providing this wonderful time though. His patience with my family and expertise in the Toyota vehicles, is above all car salesmen I’ve interacted with. 20 out of 10. Ask for Dino when you walk in.

My wife and I purchased a Rav4 Hybrid and we were very happy with the entire process. Bradlee was great to work with!

Chris smith is the most easy going salesman I’ve worked with. Highly recommend!!

My husband and I have been working with Stevenson-Hendrick for many years now, and the staff is always polite and very helpful. We would definitely recommend this dealership to anyone looking for a new or used vehicle. Vince is helping us today and he has made our transaction smooth and pleasant.

I loved the sales associate Allen he was very informative about the car and all his features. He treated me very well. I would recommend him to my family and friends. He gets a five star from this customer.

CJ was a outstanding salesman, not pushy at all. Followed up on my request and let me know when our 4 Runner arrived off of truck. I would highly recommend him as your salesman. Also Jesse in the Financial Mgmt department kicked it. Thanks guys for all your amazing customer service and support. Written by Martin Grasso.

The service that I got on my car was absolutely fantastic. The staff was friendly, efficient, and knowledgeable. I will definitely be going back to this dealership. I have a Prius that was damaged and they fixed it up quickly, and explained everything to me very kindly. Thank you so much for your great service.

I inquired about a vehicle and Martin was quick to respond. Upon arrival we were greeted by friendly faces. They were quick to get us started on the test drive. Ruben assisted us and was amazing and super friendly. He answered all our questions and we didnt feel pressured at all. Im 100% satisfied with how they handled things and highly recommend you to come on by and see what they can do for you. Thank you Martin & Ruben 😊

My service at Toyota dealership is so so amazing Jordan is so sweet he is the guy I will recommend for,he is kind good patient have time for you…

Great customer service and product knowledge! 10/10 recommend to any first time buyer. Dont sleep on this salesperson, he wont disappoint!! Thanks Ruben!!!

Overall a good experience except the technician left the access cover to the cabin filter on passenger floor board so i had to install myself as i noticed after i was 7-8 miles down the road. But beside that everything else was fine. Still way better than Toyota of new bern. Just wish there was a Lexus dealer closer than Raleigh.

We visited Stevenson-Hendrick Toyota on 1 December 2020 and the sales associate we worked with was Jeff K. Jeff was fantastic! He made us instantly feel welcomed even though it was 5 pm on a Tuesday. Within ten minutes of talking to my wife and I, he knew what was on the lot and had picked a couple trucks for us to test ride. The first one was an exact match of what I would have picked for myself. We were instantly sold. We followed up with a couple rounds of negotiating and came to an agreement that left my wife and I feeling elated with our purchase.The facility was spacious and clean and has a pleasant atmosphere. This was our second purchase from Stevenson-Hendrick Toyota but not our last. They have earn a customer for life.

This was a great experience here at Stevenson Hendrick Toyota. Todd was a great salesman.For my first car it was a great price.

Charlie was amazing! Greatest experience buying a car. He made it so easy. We were in and out faster then expected

The Stevenson dealers have been there for my family and I for many years now. Recently, my daily driver blew a head gasket and I decided to check with Stevenson Toyota to see if they could help me out once again. I am glad to say that Stevenson Toyota had the used Tacoma that was perfect for my budget. Jenny Allen was the sales associate that assisted me in finding the Tacoma that best suited me. She listened to me and paid careful attention to everything I was looking for and never once tried to sell me something I was not looking for. Stevensons came to my rescue once again, they are the best dealership I have had the pleasure of doing business with time and time again, for more than 10 years now. Stevenson Toyota of Jacksonville is an awesome dealership but that is only because of the awesome people, like Jenny, that make it so. Thank you Jenny, for your patience and professional courtesy in listening to me and for not trying to sell me something I did not want.

Jaykob was great. Super helpful and got me a great deal!

A year after buying a 2017 Toyota Tundra, I got my first flat. Unfortunately upon seeing my full spare for the first time, I noticed that it had been overtightened and due to 8 1/4 inch depressions in the sidewall, was rendered unusable.I reached out to the Dealership, in the hopes that maybe they could cover absorb the financial impact i would soon face replacing two OE-level tires. Unfortunately, tires fall outside of the warranty.However, the General Manager reached out to me from his personal cell almost immediately and explained that while the tires werent cover by any warranty, he was happy to take responsibility for the inconvenience and offered to put money towards my account to cover service costs in the future.The gesture showed me that Stevenson Hendrick Toyota will go above and beyond to take care of its customers.

Daniel and T made purchasing my new Tacoma -a pleasant experience. Daniel didn’t mess around when it came to picking the right one for me. We briefly spoke about what I was looking for and moments later we were taking the first one for a test drive. When it came to getting financed, T was straight forward with the whole process. He clearly explained every step of the finance process and I was able to leave in a new Tacoma. Thanks again guys!

Allen is the best dealer ever. I appreciate you and the team

The dealership, mainly Mr. Jordan Jackson went over and beyond to make us happy!

I havent had to car shop in over sixteen years. Stevenson Toyota was the most pleasant experience out of all the dealerships I had visited. I was more relaxed and I was also glad to see how the staff wore masks as a cautious courtesy to others. En, who has been there for about three months, was our salesman. He was pleasant to work with; however, his newness prevented it from being an even better experience. Nevertheless, I would recommend Stevenson Toyota to a friend.~E. Grant

Just bought a car from this dealership and worked with Bradlee Pratt! He did such a great job of listening to what I wanted and helping me find the perfectly car. He was professional and informative and very patient with me as we figured everything out. I highly recommend you seek him out if you want great customer care!

Everytime Ive been to Stevenson Toyota, its like family. They always make sure youre good to go with absolutely no hassle. The service reps are always pleasant even when theyre busy. I had Darrin and he was fantastic, polite and patient.Two thumbs way up 10/10 recommend 👍🏿👍🏿

I just bought new car Rav 4 at Stevenhendrick toyota at Jacksonville, North Carolina. I am absolutely satisfied it. The staff here and especially the sale man named,Vallyjo Parajili is friendly and help me everything that i need quickly.I dont hesitate to give him 5 star and the staff too.If you want to know or love to buy new car, you can come there and know that is the truthThank you very much The staff,Thank you Jo

Martin, Alex and Ray were amazing to work with and truly took the stress out of buying our 2021 Sienna. Both visits were efficient but never rushed. My desired Sienna was not on the lot but they worked their magic and found one and had it shipped within a couple weeks. Thank you Toyota Jacksonville!!!

Blake was a great help in showing me the details of the car and showing me around the details of what the documents mean when purchasing a car.

Alex helped me with the purchase of a new Toyota tacoma. She was extremely helpful through the whole experience starting with me arriving and still a month later today. She was never pushy and was very well versed with the specs and details of the vehicle. She was willing to negotiate a price to meet my ask was was consumate professional throughout. Very much recommend

Ruben was a great guy to buy a car from! He was patient and really listened to what we were looking for and didn’t let us settle for anything else. He made the entire experience flawless and smooth. We will definitely come back to him in the future

Amazing team to work with. Rachel, Richard, Alex and Mr. T made this easy and fun. Very helpful and professional staff, making sure ALL needs are met and customers are happy. Thanks for making my “blues” much “brighter.” Great teamwork!!

Stevenson-Hendrick Toyota of Jacksonville, NC has won us over again; first in 2008 with our familys Swagger Wagon the Sienna LE & most recently with our loaded Ruby Flare Pearl 2021 Highlander XSE!I always hear people say, never buy a vehicle in Jacksonville, NC.. That may be true everywhere else, but not at Stevenson Toyota of Jacksonville. They dont play games and frankly neither do I. I believe its important to keep our money invested in our local economy and community and I remain honored to do it again with Stevenson-Hendrick Toyota of Jacksonville, NC. Each time (June 2008 and September 2021) I was able to browse on the lot without pressure tactics and once I let them know I was ready to do business I was welcomed with professionalism and genuine hospitality.Enter, Toyota Specialist Austin Long. This young man was extremely attentive and accepted my specific expectations for how I aimed to purchase our next new family assault vehicle. Austins authenticity was tangible and he truly went the extra mile to ensure my family & I got into the exact make & model that matched our familys specific needs! Well done sir! I am certain you are an asset to Team Stevenson-Hendrick Toyota of Jacksonville, NC and will continue to do great things!I also stand behind Toyota as a brand! In 2008 we bought our first family Minivan at Stevenson Toyota of Jville. Knowing what I know now I would chose that Toyota Sienna LE all over again. We affectionately refer to it as our FAV aka Family Assault Vehicle but since our most recent purchase of the 2021 Toyota Highlander XSE, the FAV with 263K loyal miles and still rolling faithful has been reassigned as my tool hauler.In todays age of online shopping we did reach out for the best offers we could find on a new Highlander, but despite the online homework and even visiting another Toyota Dealer in the area, we honestly knew from the start that we would end up back home to Stevenson-Hendrick Toyota of Jacksonville. Insay this not just because its closer and more convenient, but absolutely.because the Staff at Stevenson-Hendrick of Jacksonville stand behind both customer and their unique branded reputation which provides a lifetime powertrain & transmission, an excellent service & parts department, unmatched customer service, & I have no doubt that they will see us in our new 2021 Toyota Highlander XSE into 150K miles and beyond like our last ride!Lastly, special thanks to Doug Donnelly, Finance Manager, for helping us tailor an amazing warranty and maintenance plan which met our specific and necessary needs. Having serious health issues I needed to know that my family had all bases covered should I not be able to handle the upkeep myself like in times past.If you work or live near MCB Camp Lejeune or MCAS New River There is no other place to look for the best deals on a new or used Toyota than at Stevenson-Hendrick Toyota of Jacksonville, NC. I know we will be back soon for my Tundra once the FAV finally kicks the bucket!

I had my vehicle in for service and turned out I had to leave it for a couple of days to be repaired. Not only did they provide a shuttle service to and from my home they sent a driver to pick up my extra key which needed to be reprogrammed during the service.They where very helpful and courteous.

Blake is awesome! He was able to get me the car I wanted within my budget. Very smooth transaction. Would give 6 stars!

I am giving four stars instead of five because when my vehicle was brought up to be delivered to me after the scheduled maintenance, my original technician who checked me in earlier in the morning was not available. So my vehicle sat in the outgoing lane of the garage for 15 minutes before another young lady, Rachel, processed me out. My initial technician was Maria. I initiated the checkout by reaching out to technician Sean and he made a couple of calls and that is when Rachel came to the desk and processed me out. Overall, the technicians were very courteous.

Aaron and T helped me get my 4Runner. They were both so nice! Aaron was not pushy at all and was patient. And T was honest and quick with the paperwork. I loved that they both gave the history of the dealership and owner. I highly recommend them if you’re looking for a new or used car. This was the best experience I have ever had a dealership. I look forward to going there for service and any future purchases. I will definitely recommend them to family and friends.

Toyota always has great customer service. When you pull up in there bay you are immediately welcomed and then you are taken to a customer service rep to tell them what you need to have done on your car. After that then you are led to there wonderful waiting room with which they have coffee and tv to watch. I would recommend them to anyone any day.

Amazing customer service! En Connor took care of me every step of the way. Amazing salesman that takes care of his customers. Overall great experience and will always go to Steven-Hendrink for all my future purchase!

Charles was great and very patient. Helped me set up my loan and insurance. Charles does it all. Very happy

Our experience with our salesman Amer was great. We got to the dealership close to close, Amer came out almost right away. He was kind and courteous. Stayed late for us. Made us feel at ease. The finance person T was also great. Neither was too pushy or in a hurry. Overall will definitely be back and would recommend our salesman Amer to anyone and everyone.

Outstanding service from Martin! This was truly a great experience and a great deal.It is my opinion if you are the market for a vehicle, talk to Martin. you will be treated right.

Allen & T were VERY helpful and kind. I walked In with a price and they went down on their price to accommodate me. I highly recommended Allen, T and this dealership

Bradlee Pratt was very helpful, made the whole process quick and easy.

Our experience was easy and stress free. There was no pushing and they were very helpful with the process. The vehicle is amazing and I know we are very happy with the product. I definitely recommend this dealership.

Dino and T gave us a great deal on our truck! It’s literally my husbands dream truck and they made the process so easy! Will recommend to everybody!

Vincent (Sales) and Jesse (Finance) were able to get me through with purchasing a 2nd Gen Tacoma that has been tastefully modified without any issues. Everything went through smoothly and I really feel like I was well taken care of. They even helped me save a few and get through it all to beat the crowd from getting this gem. I cannot say thank you enough times for how stress free the entire process was!

The only reason I don’t give them 5 stars is because initially I requested online info for a used card. They called me next day and told me to swing by to test drive it. The car to my surprise was not there, gladly Steven Kuone is not just a great salesman but also a good folk. He ended founding a good deal for me and 3 days after I drove out a new vehicle exactly as the one I was looking. I will also like to mention Jesse ( the French Canadian ) from the sales department for his honesty and professionalism to close the deal.

Always kind, courteous and professional staff. Recently traded my 2018 Tacoma and couldnt be happier with the outcome. The Sales rep, Chris Smith was very easy to work with and helped me reach my decision about what I wanted to do for the trade. Would recommend this dealership to anyone.

I’ve been trying to find a family vehicle for the past five months and finally Alex from Stevenson Hendrick Toyota got me into a fantastic car and I was very pleased with the service. Normally you won’t find dealership workers that are friendly, talkative and knowledgeable but everyone here was. I really appreciate the great service from all of you guys.