It is what it is, they could at least pave some of these parking lots for the cars.

Very good and friendly service.🖒

Excellent location and great service

Excellent Serviceand great location

Bought a 09 CTs-v from ove chariot auto sales was the seller, the car was in the wrong location had fire damage, odometer roll back, bad trans, missing engine components. The car was as is due to paint and engine modifications. I had called the seller, and asked about the car he told me it’s a great car runs great no problems! We have called Jacksonville 15 times only 1 call back and still no resolution at this time. The only way of communication is email “with no response back” also a arbitration line this is not accepting calls... what type of auction is this??? And to take advantage of online buyers is Utterly disgraceful!!

Used to be a decent auction right now almost reminds me of a junkyard

Its like a mud bog in the parking lot and were the cars are. I think this is Manheims step child its a big POS place

Great place to work also buy a vehicle

Wonderful place

Also my work

Clean facility. Friendly employees!

Lack of customer service.

Great service

Neat experience

Im proud to be the first dealer to rate this auction. I am even more proud to be able to give them 5 stars. This auction is now four years old and is improving weekly.The front office is quick and efficient, the managers Gary and Butch have this auction on the way to being one of Florida best.With Best Regards I am sincerely Steve Tillman

Great place to buy and sell cars. Learn before you buy. This is a business to business place so better to have the mindset, or be screwed by your own ignorance. Will come back

Stay away! This auction is very deceiving. The auctioneers allow sellers to bid on their own cars to drive up prices and then when no one else bids, they force the car on whoever bid before the buyer. Dishonest and unhelpful customer service.

From a driver pov this is about the 2nd best auction to go to. Very easy to deal with. Security is nice. The cars usually are in very good condition. The only issue is when they move the cars around and they may be hard to find. They have yard attendants now all over and they help with things like jump starting the vehicles or locating them. Theyve even paved parking. I love that they did that.

Extremely nice and helpful people

The friendliest auto auction in the South!

Great service

Easy place to load, yard is smaller then other Manheim yards dont have to walk 2 miles to find your car. 24 hour pickup if you call ahead and have your gate pass left with security. Friendly staff easy place to deal with. The security officer gave me a ride with the golem cart to fetus my car.

Great place to do business....Butch and his staff make it FUN

Always super friendly and their superstar title clerk Darby is great

From a transporters view its not the for best parking. Its a small manheim compared to most. Usually in and out locating the vehicles and the staff is very nice everytime. Unfortunately the mudd is a problem. Vehicles that are in-ops getting stuck in the mudd is just not my style.

Unprofessional. Unreliable. Unorganized. Quite literally the worst.

I work at Manheim Atlanta Auto Auction for about 12 years. And this have been the best company I ever worked for.

So, in only approx the last 3 months, I have experienced the following LARGE problems/lack of attention to detail:A. I paid for a vehicle in cash, 16k. Received a paid in full receipt, and gate pass to remove the vehicle. Title was mailed to me a short time later, maybe about a week. Of course the gate pass would not have been issued, and the title would not have been mailed HAD THE VEHICLE NOT BEEN PAID IN FULL. Theres no way around that with Manheim. So approx 2.5-3 weeks after paying for the car, I received a call from that location, get this: asking when I was going to pay for that car!!!! Flabbergasted, I said I already had, had picked it up, and received title already - two things which would have NEVER happened if the car hadnt been paid for!! I was told theyd do some research and get back to me shortly. Irritating but I wasnt worried. A few hours later theyre calling back. I am told Sorry, we have NO record of your payment, and DO NOT BELIEVE this car has been paid for. Pay the original balance plus late fees immediately, or bring the car back to us! Its clearly an error that a gate pass was issued and title was mailed. WOW ARE YOU KIDDING ME?? So pay twice for the same car, or give it back and let them keep 16k? Get the F out of here!!! I found my paid cash receipt for that VIN, marched it into a location, and got that cleared right up - though I never received an apology or even an excuse as to what may have happened on their end with regard to the error/oversight. What a great (lousy!!!!) computer system they have.....B. One car I purchased, while I made sure to review the vehicle summary page - where it shows sale date, VIN, miles, the seller, CR score, link to Autocheck and Carfax reports, etc, then the SALVAGE-YES OR NO line, being clearly notated as *NO*, then after purchase receiving a Salvage Title instead of a Clear Title!!! Titles are non-negotiable in all 50 states, meaning if its sold as Clear it has to actually and truly be clear. So after THAT phone call & subsequent research, found out the vehicle had a notation as salvage/prior theft recovery in the Separate-window-opening Seller Comments button/section at the very bottom of vehicle summary page (which nobody clicks on).... Yet I was flatly told I should have clicked on & read those comments too -- doesnt matter one bit that the MAIN summary page showed SALVAGE-NO, so its *MY* problem now. BTW: the car brought clean title money. Thats a nice little trick to offload a salvage vehicle for clean title money, right?!C. Bid on a vehicle online, on Simulcast. My bid was accepted, I was the high bidder, and couldnt bid anymore (against myself!). At least 5 full seconds passed. Right before the auction ended, the bid actually ROLLED BACK, to the company I was bidding against, and THEY won the auction -- for a lesser amount than my accepted/recorded bid!! No explanation could be offered when I raised hell to managers, GMs, and corporate. Needless to say I didnt get the car. Wow!D. Attempted to sell a vehicle. Got the lane and run number. Watching the auction as I was out of town, my car miraculously DOESNT EVEN RUN!! Wow!Im furious. And Im not going to run it 40 cars afterward, as most buyers waiting for it would have already moved on, thinking it wasnt running. Missed that opportunity! Dealers bring cars to Manheim to RUN AND SELL -- correct??? How does that occur if those cars dont EVEN RUN?? Completely ridiculous!! The explanation? We had a big problem with that this week. Lots of cars were in different lanes for some reason, and never ran. Your car that should have been in Lane 2? Yeah it was in Lane 8 - not sure why and sorry! Lets try again next week... Lol.Its laughable, truly!!!

By far the most professional, organized and friendly auctions around!

Pretty cool place no parking tho

Limited parking for trucks, 50/50 vehicle status, and good luck.

The best people, technology, and prices for my cars anywhere in NE Florida

The security is way better than before.

I didnt get stuck today. TY

Place was a mud hole

Not the best vehicles. I know each sale has its niche, but this is below what I need for our lot

Very unprofessional. Never again.

Good experience quick and a system that works for me

The people at Manheim I Jacksonville are always helpful

Great place people are so nice

Buyer beware. Tricky tactics being used. Scammers

I am from Ohio, I couldn’t find a place to park my car. People parked in the mud . The enternace was blocked by a transporter which is stupid. The inside was very messy not organized auction at all

Need to be a dealer and im not so no buying of used cars for me .

Not relable or timely in getting paperwork after the sale.

Great staff

Friendliest Auction in the South!

Friendly work place

All work done right

Awsome place

Great spot!

I always buy from this manheim

Friendliest place

Good auction

Awesome place

Horrible auction hands down.

Enjoy the auction

Nice place

Very good

The two units a pickup truck and a car were both junk the hood on the car falling off wheel bearings on a pickup truck were falling off two couches in a back of a truck garbage and beer cans I cant believe that a Manheim Auto Auction sells Vehicles like that and it wasnt a scrap sale terrible place

A dealer auction.

Auction with Excellence

Good

Friendly place

I wasted my time and sacrifice looking for a car. They need to have services on Saturday forklift.

Very organized

Eselente

Wretched, dirty, little choice

Many courtesies and very kind

Good and cheap cars.