Dr Akasheh & all of her assistants are amazing!Dr. A has never caused me to experience pain.She filled several cavities for me; put a double crown on a challenging area; and is currently building a partial.Every person who works there, to include, finance lady & the front desk girls are filled with kindness! They love their job & it shows! Customer service is top notch, most of all they respect the patient. On 3 occasions I needed to “get right in” and they made it happened.The Dentist’s actually build in their schedule time for emergencies. Who does that anymore? It’s obvious they’re not trying to make fast money but build relationships. My husband is going to Dr. A soon. He’s going to love it there.
Spring Arbor Dental takes good care of their patients.Not one time have I left disappointed. Dr. Amanda Akasheh is the best! In all my 60+years I’ve never experienced a dental office were all the workers treat you with unmeasurable kindness.
Great customer service and high quality dental work with fine attention to detail. The Dental team are genuine, friendly, warm & caring.
They got me in within a matter of days. They were very nice and made sure I was comfortable. I had a tooth extracted and it was absolutely painless. I have found my new full time dentist.
The staff was overwhelmingly wonderful and welcoming. Our daughter had her first dental appointment today and everyone made it SO much fun for her! She can’t wait to go back! As her mom, I couldn’t be more excited because the stage has been set for such a positive lifelong relationship with going to the dentist. Im beyond thrilled!
Very pleasant experience. Very caring staff. Made I was comfortable during the entire process. They didnt rush to get me in and out.
For my initial visit the staff was very polite. Dr. A was very professional and worded my diagnosis in terms I could understand. We now have a plan to move forward on getting my teeth back on track to a healthy smile.
THEY WERE FANTASTIC. I WAS HAVING PAIN IN A TOOTH AND THEY FIXED A PROBLEM A DIFFERENT DENTIST MISSED
I had such an amazing experience here! I hadnt been to see a dentist in over 4 years and I was deeply terrified of seeing them when I did. Ive had a fear of dentists ever since I was a child which is why I put it off for so long. This was the first positive dental experience Ive ever had and thats all thanks to Danielle! She made sure I was comfortable the whole time and kept me informed with everything she was doing for me. We instantly got along and made jokes which helped with the anxiety I was feeling. Because she was so amazing Im not afraid to go back for further dental care!
Dr D is the best. She takes her time to explain everything to you and options on why or why not other options won’t work .she’s never in a rush and makes you feel comfortable about the decision of your plan before she moves on . Staff is awsome as well .Very friendly
Everyone is so nice. I truly love my Hygienist Danielle and my Dentist Dr. Zarhara is amazing. Very thankful for a great office that makes me comfortable
These ladies are very friendly and great with children. We love their smiling faces!
Prompt friendly service. Very professional and competent dental staff
I had my root canal and crown placed there. My crown came off in 2 years and root canal was done very poorly that it got infected. So highly advise to avoid this place since very poor service.
Well I warned them on the phone I’m a baby when it come to dentists and they made me as comfortable as possible and took the time to ask how I’m doing, they weren’t rough with the tests they did, they were not judgemental at all, hands down I hate the dentist but I will be breathing a bit easier when I return due to the compassion, I didn’t feel like another paycheck for them, I felt like they actually wanted to help me out. They worked with my confusion on my second visit, really awesome staff
Very happy with everyone. They all made me feel comfortable.
Im very happy with my first visit. Everyone was very friendly. And they text you all your instruction and forms to fill out. I loved it! Except the mask thing, buts thats not their fault.😃
Hot me in immediately due to an infected tooth. I love my dentist. Even when I had a hard time understanding her she explained what was going on in simple layman terms. Thank you to the receptionists and dental hygienists as wellYou all rock!
I havent been a patient for long but so far one of the women working there told me my insurance would cover 4 cleanings a year but it turns out that they do not. I now have to pay almost $900 out of pocket. I noticed that Cassandra was very inconsistent with her dental hygienist cleaning methods when she cleaned my teeth. I requested for a different hygienist in the future to another woman who worked there and she made it incredibly awkward by telling Cassandra that I didnt like her. Very unprofessional. I would have let her know myself if I knew thats how the situation was going to be handled, and let her know at the end of the appointment instead of the beginning. The dental assistants have mentioned to me multiple times that they were going to make a note in my folder but when Ive brought up these things that were supposed to be notes at later appointments, they have no knowledge of them. Ive been screwed by dental offices in the past but Im willing to see if this will turn around. Finding a great dentist is so difficult these days but I will go elsewhere if things dont improve.
Love Danielle she was just the best .. Exsplanded every thing to a T and made me feel like a family member and was very careing .... Girls up front was very nice too just a wounderful environment
Dentist went above and beyond to make their patients comfortable. They were also able to fit me in on very short notice.
This was my FIRST visit at Spring Arbor Dental and it was wonderful. My hygienist was very welcoming and helped me to relax. She explained everything very well and made me feel at ease. Things are weird during this pandemic, but Spring Arbor Dental went above and beyond to make sure protocols were followed and still made me feel welcomed and comfortable. Felt the office was clean and safe. Appreciated the steps my Hygienist took to sanitize before and during my visit. Thank you Spring Arbor Dental.
Wonderful friendly staff. the hygienist & dentist were great and thorough. It was my first visit and the wait time wasn’t bad. Looking forward to my next visit in 6 months :)
I was able to get right in to my appt which was nice, the tech and dentist where very through and professional. The procedure was finished quickly and with very little pain.
Great Dentist Office! Professional from start to finish. The front desk office staff were excellent. The hygienist, the dentist, and other staff were excellent—highly recommend!!
Best experience here. Ive had many, many bad experiences with dentists. Spring Arbor Dental has helped me with not only getting a smile I will no longer feel compelled to hide, but has helped ease my anxiety of dental visits. Do not hesitate making an appointment here. You will not be sorry!
I was very impressed with their COVID precautions at the office! The dentist was thorough and gave me a straight forward on my treatment plan but the best part was the insurance department knew exactly how Much I will owe for each appt. I knew everything I needed when I walked out the door. Very happy!
Assistant is now doing the numbing injections and does not know how to do them and argues with you when you tell her it did not work. Would not recommend
I recently switched to Spring Arbor Dental from another office and I have absolutely no regrets. Everyone is friendly and has made me feel welcome.Because they allow payments, I have been able to fix several cavities, get a crown and have been very pleased with the way my teeth look now. Very pleased and highly recommend. Thank you!!
They were so kind to provide urgent care for someone who was traveling. thank you very much.
My experience was a good one with my exam and cleaning today. The hygienist and doctor were pleasant and professional.
It was a great 1st time visit with my new dentist, loved my service,
The staff are extremely friendly!! I had a really good first experience with them! They got me in right away and I had no wait!! Definitely would recommend them!
Fun, friendly and professional staff members.Always making me feel comfortable and knowing I received the best services each visit.
We are new members who are pleased with Spring Arbor Dental. Very friendly staff. They didnt make us feel like another number. Everyone was helpful. They took their time to explain things to my kiddo. The dentist also made sure my questions were answered.
Visited Dr. Amanda Akasheh for my dental appointment and had an amazing experience. The doctor was very caring and took her time throughout the appointment to make sure everything was done perfect. Excellent Doctor and excellent work. Dental hygienists did an excellent job as well.
I had very pleasant experience with Dr Jiang and her team. Everyone was so friendly, welcoming and very professional. Extremely satisfied!
Everyone was extremely nice, made me feel comfortable! I would highly recommend Spring Arbor Dental to everyone and also I would highly recommend Dr. Dee Jiang to was awesome!Thank you so much for helping me out with my dental needs in such a timely matter!
Professional, informative, gentle, and caring. I’ve been a patient since 2014 and highly recommend this dental practice.
Ive been going to Spring Arbor Dental for 3 years now. Dr Amanda Akasheh is wonderful! The way she interacts with her employees is absolutely beautiful! She speaks to them with kind and encouraging words. I have never seen that at any Doctor or dental practice ever! Everyone there makes you feel very welcome.
Due to changing dental insurance we needed to find a new dentist that is a participant in our new insurance. I will admit that I was not looking forward to starting over with a new dentist at my age (71). From the first step through the door Spring Arbor Dental went above and beyond to make sure during these crazy Covid times that protocols were followed and still make me feel welcomed and comfortable. Thank you Spring Arbor Dental! I feel so blessed to have you as our new dentist!
Everyone is so nice and professional. I have always loved going to the dentist and am very blessed to be a patient at this office.
The staff is very welcoming and makes you feel very comfortable. Top notch Dentist! Pays attention to detail! Extremely satisfied!
I had a broken tooth and Dr D was eager to get it fixed. I am very happy with my care.
Fantastic staff at Spring Arbor Dental! Ive always had a good experience going there.
This was my first time there and they were amazing…the entire staff 😊 My dental insurance was messed up but they showed such patience while trying to figure it out. My first experience there was a really positive one.
This is such a family friendly place! From the moment you walk in until the moment you exit, you’re greeted by smiling faces (pre-covid) and a welcoming staff! The cleanings are quick, efficient, and gentle. Both of my children (under 4) love going here because of how kind and fun the dental hygienist are! They even give the little ones prizes! We will continue going here for years to come!
So friendly and great at explaining everything. I dont dread going to the dentist anymore.
Everyone is very kind and makes sure you feel welcome and comfortable. My hygienist does an amazing job of remembering which of my teeth are sensitive. Highly recommended Spring Arbor Dental!
Love the staffAlways takes care of me and my wife every timeWe go for an appointmentWould recommend them to anyone
This was my first appointment and I’am so glad I found your office. Great people and a great experience.
Needed an emergency appointment and was able to be seen within 24 hours. The entire staff was extremely friendly and knowledgeable.
Very good service. Explained things prior to doing them. Very personable group resulting in a very pleasant appointment. Looking at doing what was right for my particular case.
Warm, friendly, inviting, incredibly clean. Couldnt ask for a more kid-friendly hygienist! Danielle was amazing with my kiddos and after their first visit, they can hardly wait to go back!
I broke a tooth today on the way to work. I called them and they got me in immediately. Dr. Akasheh put a crown on and in just a few hours I was on my way. I have had a few crowns over the years, but this one was the by far the quickest, most convenient, least uncomfortable ever. Great work! Thanks!
Great practice! I changed dentist after feeling my concerns were not being heard. I love that they have technology that allows for a photograph of the teeth in question so you can understand the treatment plan. I needed a crown for the first time ever and was very pleased they were able to make the crown in house during my visit. No need for an additional appointment. They made the experience as comfortable as possible which included a blanket to relax under. I couldn’t be more pleased with the experience I had.
Heidi was great! She explained everything clearly and was very patient with me. The doctor answered all our questions and was easy to talk with. Thank you!
I appreciate Spring Arbor Dental. Caring and timely service. Thank You.
It was my first visit, and I highly recommend this dentist . Loved my dental hygentist. First time Ive left the dentist without feeling like my teeth have been beat up. The dentist came in after and she definitely had read my long questionaire they ask for. Felt like she knew me already. They immediately set up the appointment for a couple procedures I needed and had what I would owe right away.Again, I highly recommend Spring Arbor Dental.
People in the office are great and I love them but boy are they slow on billing. It took them 4 months to run my insurance and while I’m not sure if this is due to them or the insurance taking forever it took them another 3 months to get my final bill out. Almost a whole year just to get my billing taken care of.Update: Almost 2 years later they attempted to take me to small claims court over the $90 they told me would be taken care of after my insurance was contacted. Horrible place and will never go back again.
Everyone was friendly and courteous.
Everyone was so friendly and welcoming! They were very informative, professional and personable.
Very clean friendly atmosphere. Staff is very pleasant.
Its always a pleasure to visit the very capable staff at Spring Arbor Dental, I know my teeth are in good hands!
I really love everyone at Spring Arbor Dental. They are very accommodating if I have an issue come up. Very thoughtful and caring. Highly recommend!
Very comforting and very great help offered from the staff. I’m very glad and greatly for Dr. Zahraa and her staff.
We have come here 3 times so far and they are wonderful. I have 3 young boys and none of them have ever been afraid to come here. The staff are very welcoming and really know how to talk to kids. I would recommend to anyone looking for a dentist.
My family is so happy we made the switch to this dental office. Caring staff that gives the time needed for each patient. Both of my young daughters suffer from anxiety over going to the dentist. The staff here are so comforting, calm and patient. Both of my daughters are no longer scared of going to the dentist! I would highly recommend this dental office.
I love spring arbor dental! Been going there for the last 3 years! My hygentist Danielle is amazing, as well as Dr. Amanda!
You ladies are very welcoming and I appreciate the way you want out of your way to make me comfortable and take care of the emergency filling thank you very much
Not good at all, waste of time and money
I had an emergency and they got me in quickly, diagnosed my issues and my dentist was awesome.
Most positive experience ever! This team is amazing. I was well taken care of. They work with your schedule, even if they have to come in earlier. Much appreciated!
Ver bad and worse customer service, they dont have frequent appointments. The yare very money oriented and only care to receive this rather than giving the care they are supposed to. Sometimes they have overbill me to pay more and have 0 patient care.Their manager tongi, she lies to other patient and overbills them, she was rude and not willing to do anything about these issues.
Take care of your dental needs. They are not like a cattle call where they slap ya in the chair and out the door as fast as they can and charge ya more than your brand new Lexus. Kind, caring people that make a difference. I appreciate each and everyone of you. 5 stars, ha more like a million stars, and deserve everyone of them!!!😁
Friendly, caring and prompt with appointments. We appreciate the communication with what bills will be in advance as well.
To begin with, I was scared having this tooth extracted. Dr. B was very calming and made sure I was not in pain. I am 82 years old and that molar had been there for a long time. She was amazing I hardly felt the tooth come out. Dr.B’s assistant was outstanding. So efficient helping the Dr. B. I am very happy with Spring Arbor Dental.
Everyone is always professional. I appreciate how the staff explains all the details, so that I understand what’s going. I would definitely recommend anyone who’s looking for a family/friendly environment.
I love it here, the staff has been so patient with my kids!
Such an awesome group of people. They always get me in when it’s an emergency even though they’re already full. Everything they’ve done so far has been great and painless.
I have to say that this place is exceptionally friendly, and great at making you feel comfortable and taken care of. It’s super clean and doesn’t feel like your typical dental visit because they go out of their way to make you feel comfortable, even when I was late, sorry guys🤭. See ya soon!
Danielle and Dr. Zaraah (I am so sorry if I didnt spell your name correctly) were both fantastic! Lacey was amazing to talk with at checkout, and Danielle and Dr. Zaraah have an awesome patient side manner. Everything was simple, easy to understand and follow, and the communication skills of everyone I encountered in the officer were on point. I think Ive just found my forever dentist. ❤🧡💛💚💙💜🤎🖤🤍
Friendly and professional staff. Everything is explained thoroughly, and I never feel rushed through.
I highly recommend Spring Arbor Dental. The dentist I see is Dr. Akasheh..She is the best dentist I have ever had.She is kind, friendly, personable.patient :) Her work is superb. The office staff is also very friendly and upbeat.
All staff are professional, polite and efficient. The atmosphere there is upbeat and joyfully caring. My dentist has worked with me for several years and has performed excellent work. I am always pleased with her caring attitude and sincere professionalism.😃😃
Very nice people 😍😊
Dr. Amanda is excellent and I recommend her to anyone looking for a dentist!
Great Dentist, very friendly and open on Friday
All of the staff are great, they are friendly and professional.
I was referred to this office by my dentist due to insurance purposes. I am very pleased with their services. The staff are always friendly and easy to talk to. The office is also taking all the precautions due to covid.
Their gentle teaching and experience is what will keep us going back. My family and I will recommend Spring Arbor Dental to our friends and family. Thank you for your support and expertise.
Dr. Di is awesome! Her professionalism is inspiring.
Everyone was nice and so welcoming. They have high technology Cray and showed me my teeth and went over everything. Danielle my hygienist was outstanding. My dentist Amanda was incredible. Im so glad I found these folks. Highly recommend.
Spring Arbor Dental did a fantastic job with my routine cleaning. They were very accommodating and made sure I was comfortable throughout. They had CDC COVID safety precautions in place to ensure you felt safe and protected. Would highly recommend to anyone in the Jackson area.
Great staff very friendly wonderful hygienist and a dentist thats very easy to talk with also very professional
Today was my first visit, everyone was very friendly and made me feel comfortable.I feel very good about changing to this dental practice and Danielle was very knowledgeable and thorough cleaning my teeth.
Ive been going there for a few years now and everyone has always been welcoming, professional, and knowledgeable to all of my concerns. Very nice equipment in a sterile environment. Im having to do a lot of catch up after ;years of neglecting my teeth and Im very confident in the staffs plan of action to get me back on track with my oral health.
I had an amazing experience. The hygienist was very educated and extremely fun and personable. The dentist was additionally very sweet and knowledgeable about any questions I asked. Would recommend this place to anyone!
It was a great experience with Dr. Akasheh. She is an amazing dentist!
They got me in for an appointment fast. They were nice. They didnt try to talk me into work that wasnt absolutely necessary. I highly recommend Spring Arbor Dental