So professional and kind! Timely and efficient. Very respectful of Covid safety! Scott explained everything to me and made sure I understood the repair. I can highly recommend this company!
Everything checked out fine and showed me how to work the themotrat..He was very pleaant...
Force Mechanical installed our central air system and did a phenomenal job! Excellent responsiveness to questions, high quality work, happy with the price. I gladly recommend them to anyone.
I cant say enough good things about this business. They are absolutely wonderful! You dont see this kind of service often. They are the most reliable, professional, courteous bunch that Ive had the pleasure to work with in a long time!
I have a complicated boiler system and had no hot water. So I had 5 other companies come out to repair it and no one seemed to know what the issue was. A month and a week later Don came out from Force Mechanical and fixed my boiler system. He was very professional and knowledgeable with the complex boiler system that I have. I would highly recommend this company .
From our first call to Force Mechanical LLC we were treated professionally and respectfully. We preferred a Trane A/C, because of the quality, pairing up with our Trane furnace. Tonya in the office set us up quickly with a visit from Scott, to give us an estimate on a new AC unit. Scott was extremely knowledgeable, gave us options and a professional recommendation. We received two quotes and were pleasantly surprised at the price, which was lowered than we expected. Installation was completed a week to the day of my call and quote. Randy and Noah showed up on time, shortly after receiving a text to let us know they were on their way. Both men worked diligently, their work was quality, the were polite, and respectful of us and our property. I can’t say enough about the professionalism of Force Mechanical LLC, they have set their service bar high, and have exceeded all of our expectations.
Force Mechanical has been absolutely great to work with. They have revamped our 40+ yr old commercial heating/cooling system and allowed our individual suites comfortable air temperature. Scott, Gale and Tonya have been extremely helpful. HIGHLY RECOMMENDED for commercial needs.
The gentleman didn’t call ahead so we were a bit surprised when he arrived as we hurriedly put the dog in the bedroom, but aside from that small mishap it was a perfect service call.He was nice, professional, informative, and patient. We didn’t need anything major but it’s nice to have these good interactions all the same.We were contracted with the company through a home warranty, but I’d definitely call them again if we ever needed anything separately.
Scott Richardson was both professional and punctual. He diagnosed our issue quickly and repaired our heater quickly. Would really recommend this company and Scott!!
They were the only contractor in the area that provided a quote and followed through. Others would come and look, but never followed up. Installation was professionally handled with nothing left behind. Prices are competitive for this area. Very pleased and highly recommend. Excellent from the office staff to installers.
Very professional and informative. Long day for him and yet was smiling and courteous.Richard deserves a raise.
They came out at 9pm to correct an issue. And was at my house 10 minutes after i emailed!!
Scott was extremely professional and have everything taken care of within a half hour!! Highly recommend and will continue to use Force Mechanical in the future!
Gale and his staff are top notch professionals who care about their customers. Dont bother calling anyone else! Start with the best.
We had a gas leak emergency last night, and Gale arrived within the hour to fix the issue. We also had them install an AC system at our current and previous location. They are amazing at what they do, and we couldn’t be more pleased! Thank you!
I would recommend this company to everyone!! Very prompt service, very respectful technician. Don’t overcharge! GREAT COMPANY!! Will definitely use again! Thank you so much!
I wish Scott would have been the first technician he was extremely thorough.
They were always on time, communicated completely and freely about the entire process, were very professional, did all they promised, and cleaned up completely after they were done.
The company responded to the call almost immediately and had a technician out here almost 2 hours ahead of schedule. The technician, Scott, was very professional. He explained the problem, fixed it, and answered all my questions. Very happy with their service.
I called and spoke to Brandi, and she dispatched a technician to my house. Problem diagnosed, and A/C working in less than an hour from my call. I will definitely do business with them again. Thanks Scott for fitting me in so quickly.
To the owners/management,Nick your repairman did some work on my water heater after consumers energy sent him out. He was very knowledgeable about my ancient water heater and very professional. He deserves recognition for his hard work and caring for his customers. He had my part ordered and fixed the very next day. I would definitely use force again and wouldnt hesitate to recommend to my friends and family. Thanks again Nick .
This is the only business that I will deal with. The customer service to the techinicians all of the are friendly and great to work with.
Scott has the greatest personality of all!! GREAT PERSON does a wonderful job 👌
The installation was professionally done and aesthetically pleasing. The installers left the area cleaner than they found it. The added touch was the owner personally showed up to the installation.
Nick is wonderful! We have used the service multiple times. We really appreciated the quick response to schedule the appointment and also very timely arrival to restore our heat.
Technician, Scott was very knowledgeable diagnosed problem quickly, got new part, part was somewhat defective, but he got furnace working for the night. Worked just fine. Came back next morning with new part. Everything works great now. Highly recommend these folks. Great price on everything.
Our water heater tank began leaking on a Sunday night and Force Mechanical was out the following morning first thing. Don was knowledgeable and efficient when assessing the cause. The communication was excellent throughout the process and when they returned to replace the tank they did the job right. I appreciate their expertise and professionalism.
Force Maintenance was efficient and completed my water heater replacement in a timely manner. I was also very happy with the assistance needed for financing. Thanks!
After contacting Consumers regarding our furnace they had Nick from your company come to look at our furnace as it was not heating. Nick arrived and he was very professional, he wore a mask and greeted our 2 dogs with no problems. He also followed up the next day to perform a tune up on our furnace. He went over everything both days as to what the problem was and what he did. Nick was very courteous. We have also set up an appointment for him to come back and tune up our air conditioner in the Spring. We would highly recommend this company and their representative Nick. He is a great asset. Nick keep up the good work. Thank you.Ben and Sharon L.
We have used Force Mechanical many times in the past. They do our annual maintenance on our furnace/ac unit. Today, we had them out due to noises the furnace was making. JUST before Don arrived, we figured out the problem! Once there, Don confirmed it. He was gracious enough to not charge us, even for an arrival fee. Thanks, Don and Force Mechanical!
Excellent Service, communication, and value. Fixed the issue with our boiler and were up and running again within an hour of arrival. Will definitely use again!
Don did a great job courteous and respectful top flight repair work
Nick was amazing he came right after I placed the call with consumers. He had our heat working. He was very helpful in answer our questions. The office staff that called to inform me he was coming out was amazing as well. Thanks sooo much.
I worked with Force Mechanical Llc to replace an aging heating system. They provided a great evaluation and guidance, and demonstrated a high level of product knowledge. When we selected our options, they sourced the equipment and installed it very quickly. Highly recommended!
Very satisfied with the prompt and professional service! Don came in, found and fixed the problem in under an hour. Seeing him in proper PPE in this pandemic let me further know I made the right choice. Thank you!
We were assigned Force Mechanical through Consumers Energy Appliance Service Program. I would request them by name if we need another repair! Scott R. Was prompt, courteous, efficient, pleasant and very helpful! We had a part go bad that isnt available anymore so we were looking at a new water heater that we cant afford right now, but Scott tried to rework the part to kick our replacement down the road a little ways! We didnt even have to ask him to do that! We are very grateful for his service! Thank you Force Mechanical! We recommend! 🌟🌟🌟🌟🌟
The employees with Force Mechanical were amazing. The schedulers are courteous and kind. The service technician was prompt, professional, and kind. He followed all safety protocols. Wore his mask! He clearly explained to me what he did to my furnace and what the problem was.
Your person was amazing. He really cared.He did a fantastic job. I couldnt have asked for anyone better. Thank you all so much.At 82 yrs. So wonderful to have someone thatHelps. I will certainly tell my friens and neighbors. Thanks again
I just had a new water heater installed 07/29/2020 by this company and Im glad I did. The techs that did the install were very professional and the water heater looks great and is working well. I want to thank Force Mechanical and the two guys that did the work. Very nice. I would certainly call them again for future jobs. Thank You!
Folks, I have used Force Mechanical services forseveral years. My furnace is oil burning forcedair and is difficult to work on. The company andthe employees that represent it are five star plusIn every way you would want a company to be. Inaddition their pricing is fair.If you are not satisfied with some part ofyour work order, I guarantee they will return andfix it.Most of all I like the way the technicians greet you with asmile. I highly recommend Force Mechanical. You’ll thank me.for my referral.Jennie Crittendon
These guys are awesome and professional as they get.. couldn’t be happier with their work and service
Was on time and very informative!! Great customer service answered all our questions. Made sure we understood what was being done. I would highly recommend them!!
Clearly the dude Consumers sent first to fix my furnace didnt have a clue what he was doing.They sent a very professional contractor from Force Mechanical LLC the second time today, Nick Sachjen spectacular customer service, absolutely would recommend this company and the very knowledgeable service person.WE GOT HEAT
Nick came out and fixed our furnace and he was great. He was kind and even though I was at work he was willing to talk to me over the phone and let me know what he figured out at the house. It was a great experience with this company and this technician.
Force Mechanical has years of knowledge in the business. They have a great team and care about their customers. I have used them for my business and my home. I have been doing business with them for the past 13 years.
I will definitely go through Force Mechanical again! Very professional, courteous and fixed the problem with our furnace!! I recommend this company to others!!
The technician, Nick, was extremely courteous and sensitive to how he presented his self in our home. He arrived within the expected time and we were notified that he was on his way. He quickly diagnosed and fixed the problem on our furnace fan and life is much cooler again!This work was done under our Consumer’s Energy Appliance Service Contract so the value was perfect!
On time, respectful, know their business and wastes no time finding the problem and repairing it. I will use them in the future. We need a good furnace repair business in Jackson.
Always the absolute best...knowledgeable, professional, friendly, reliable and they provide very quick service!Thank you!Suzanne J.
Being a vet myself, I went with this company because they are veteran owned and operated. So glad I did! Very professional, on time, very quick, and super affordable! Thank you so much for getting our AC back up and running so quickly. Will trust you for all our future needs.
Nick was professional, explained the issue, and communicated all of our options. He was quick with the repair, made sure everything was working properly, and cleaned up after himself. We’ll definitely use Force Mechanical for any future HVAC needs.
Just had an initial visit to check out an issue with my A/C unit. Scott was very informative and answered many questions that I had. I have a very old furnace and A/C that I knew would need to be replaced soon, so Scott is going to send an estimate, which he guesstimated in the price range I was thinking it would cost and based on my initial visit I am strongly considering going with them for the work. Very impressed. Thank you!
I contacted Force Mechanical for a thermostat check. Scott the Tech who serviced my thermostat arrived on time wearing a mask and donned protective shoe covers. He immediately discovered the problem and without delay repaired it. Force Mechanical employs knowledgeable and professional staff, great HVAC company.
The company called yesterday to ask if we would like to move our appointment up a day, thankfully, so we able to get our air conditioning repaired within 24 hours of calling Consumers. Don arrived at the beginning of the appointment time. I received a text and a call (I requested) with an arrival time. Don was very friendly and professional. The issue was resolved and fixed within 20 minutes. I highly recommend Force!
Sarah was so kind while scheduling me and reassured me they would be there to help us. Scott showed up, ahead of schedule, and was kind, quick, and super knowledgeable about our AC and filled us in on what’s to come in the near future since ours is about 30 years old. What a fantastic experience and I am so happy we chose Force!
Nick sachjen has repaired water heater(Gas), upon consumer energy service request. He has figured it out what went wrong with my water heater but It took a little while to get required part for water heater. Once he received the required part over the mail, he fixed it and tested properly. He is very friendly and prompt response and professional. Overall I am satisfied with his work. Thanks Nick. I appreciate your time & patience.
The trades person was skilled, professional, personable, timely and efficient.
Today was my first time having Force Mechanical in my home. I have the appliance repair program with Consumer’s Energy. My appointment was scheduled for Friday, July 3rd. As soon as I hung up with Consumers, Force Mechanical was calling with an opening today. Of course, I took it since the service call was for my air conditioner not cooling. Nick was great! He was very professional and got the job done quickly. I only needed a new thermostat. Nick got the new thermostat installed and my family and I were feeling the cool air again. Thank you Nick!
Punctual professional and and just a all around good service provider, I have had numerous troubles with my rental home and the always find the problem quickly,affordably and all the technicians Ive dealt with are pretty awesome people. Anyone asks they are my recommendation!Ps. Nick is a wizard at fixing furnaces! You da man nick!!!
Service technician was very prompt, professional and followed proper protocol. Great job of communicating any issues with the furnace and very efficient. Would definitely recommend this company for your hvac needs.
As always, Gail and his team is always there for me and my family at a drop of a hat! Great customer service as always! Thanks you Gail and your team for your reliability and great service!!!Once again fast reliable at a fair price thanks Gail and team!!!Can’t stop saying how reliable and friendly Gail and his team at force heating and cooling are! Professional service and work as always! Thank you
Super nice, very informative and explained issues in a non-technical way. Love them!
Don arrived as expected, affirmed bad thermostat and replaced. also affirmed boiler system functioned properly. Im sure Ill use Force in the future, also seek a quote on hi-efficiency upgrade.
Showed up and quickly found and resolved root cause of issue! Always friendly, courteous and professional! Couldnt be happier with deciding to use FORCE Mechanical!
Nick is amazing! He’s very knowledgeable and easy to talk to. I highly recommend. Let the Force be with you!!
Scott Jr was amazing!! He is quite knowledgeable and was able to explain everything he found in laymen terms. Great service for a great price!! I will be using this company for ALL my future needs!!!
Scott, the technician who came out to check out my furnace was friendly, courteous and professional. He was thorough in checking out my furnace, too bad my furnace Was acting like the old take your car to the mechanic, syndrome and did not indicate any problem! However Scott left the ticket open and said that they would be glad to come by anytime I experience the issue again and gave me some pointers on what to look for so I could relate the message to the next mechanic to came out. Great job!
Excellent service, very prompt, very professional, I highly recommend Force mechanical . They will be there for you too.
This company is beyond belief, they are true blessing. They were on time, they kept me informed in everything they were doing what was next! I recommend them to anyone! They will always have my business. The crew is very pleasant! They all were kind!
Mechanic came early which was a pleasant surprise. Was courteous and professional. Had the problem fixed in ten minutes
Sarah who answered my call she was very professional and very helpful.The technician Scott arrived in time, he was friendly, courteous and professional. He answered all my the questions, made recommendations for future maintenance. Thank you for the great service! I will recommend you to everyone.Danielle H.
Scott was great!!!! Fast service and affordable!
Scott was very professional and very informative with teaching me how to keep my home with clean air and my products in the best condition. His skill and knowledge of heating/cooling is exemplary. Thank you so much for great and efficient service.
When i got home from work i could hear my furnace from my parking spot. We turned it off and called FORCE MECHANICAL. They were friendly, made an appointment for early the next day. The repairman that came was friendly, courteous, and prompt. He was efficient and did exactly what he was supposed to. My furnace is old. Now it works perfectly and is more quiet than when i moved in. Will definitely call them again for any appliance repairs.
Our serviceman Scott R was professional and courteous. He ensured safety first in this covid 19 including proper gear, he left tried to not touch anything unless necessary for the job. He communicated the problem and resolution. I would recommend him and this company for future use.
The gentleman was very knowledgeable,friendly and did a thorough job. The equipment they use is up to date like I have never seen before from other companies! Everything was fixed and back up and running after they finished.
The best experience I’ve ever had with an HVAC company. Scott the technician was prompt and went the extra mile to make sure our system was all good to go. It has taken 5 different companies to get to this point, so no reason to call anyone else in the future.
Force mechanical was outstanding. The employee that took my call was very nice and friendly. Scott the tech was great. He was knowledgeable, friendly and really efficient. The assistant was as well. Overall, I would give them a 10+.
The team came out and installed a new furnace-central air system and did an amazing job. Great price and very professional team. Would recommend giving them a call for any of your needs.
Don identified the problem and found a solution very quickly. Due to my AC unit being so old, he had to modify the replacement engine to work with my unit. He was kind and very knowledgeable. Would recommend this company to others.
They were able to come the same day and quickly fixed my furnace.
They were very nice to deal with on the phone, and fast service. He had the gas valve changed on our water heater and had it going in less than an hour. Great job, we appreciate it
Called and came out on time and fixed very quickly. Very nice and explained everything well. Definitely recommend
Force was very responsive and timely when setting up services. They replaced our AC and furnace in half a day and were very respectful of our space (and health).
Ive had multiple issues with my furnace this year and the tech was prompt, polite and even explained things for me.The appliance insurance program that i signed up for through Consumers Energy has saved me over $800 so far this winter!! No regrets!!
Was able to get a replacement AC unit quoted, and installed right before the heat hit. New unit works like a charm! Thanks!
During the quarantine our thermostat died. It is below freezing in Michigan. Force Mechanical was here right away. They used extreme safety measures and took care of everything with the utmost professionalism. Staff was thoughtful, respectful, knowledgeable, and kind.
Scott and Noah were a great team. Prompt, professional, and quick. Were in and out and left no mess. Quick response from Tonya at the office too. Great job, very happy customer here!
Nick is a great serviceman. He is friendly and professional. Great customer service.
This was part of the Consumer’s Energy Appliance protection plan. Response was immediate and the workers were very professional. Definitely recommend them!
The Lusby brothers came several times between em after a basement flood last month from a root-clogged drain. First night was to re-light pilots for an ancient water heater & furnace. He got us heat safely in spite of a corroded circuit board, came back next morning with the new specific circuit board. The next week the poor old motor just gave out and had to be replaced. The guys were so pleasant, professional and kind to this eccentric old crazy dog lady, they just cant know how much I appreciate them!
Responded with onsite person within a few hours of my call. Kept me informed on when they would arrive. Service was great. Don was very personable and knowledgeable. I appreciated his patience and response to all my questions as he worked. The cost to fix my air conditioner was reasonable.
Scott with Force is literally a life saver but also went above and beyond to make sure the job was done right. If you get Force and or Scott youre in good hands!!
Outstanding thorough service! Nick was was very professional, fixed the problem and recommended next steps for a more permanent solution. Thank you!
Great Job today. Don, the technician, was on time and did a great job fixing my boiler. I highly recommend Force Mechanical
They arrived the same day I called and fixed the problem. No heat in early March.
Excellent service, on time very professional, with a great price to match their service! I will use them again
I’m happy with their professionalism & punctuality. Tech was in and out, fixing our problem within 15mins. Your services are appreciated, especially during a world pandemic! Thank you!
Came in after a different company through Consumers Energy had diagnosed our ac unit as bad compressor. Force Mechanical came and they diagnosed the issue with the ac compressor as bad connection. Checked all the wires and made sure they were plugged in and the ac compressor is running fine. Very professional.We will always us them going forward.
They came out as part of my Consumers Appliance plan and worked on my boiler. Scott was able to quickly diagnose the problem and changed out the part quickly. He was professional, friendly and did a great job.