Called Modern Air out after another company looked at the unit for 10 minutes and told me that I needed to replace it for more than $10k. Paul with Modern Air took my unit apart in front of me, explained everything that was going on so that I could understand, and gave me multiple options for repair. Could not have been more pleased.

Modern Air is the only HVAC company I would use, and have used. Very nice people and it’s a local company. Big pluses in my book!

They showed up when they said they would.Diagnosed and fixed the problem quickly.Repair tech was extremely nice and professional.

Weekend service to warranty repair HVAC unit in August 2021. Repaired outside unit with supplies available on truck. Technician arrived and diagnosed quickly. Very professional and knowledgeable. Very pleased with Modern Air! Thanks Sam, Buscar.

Modern is the best AC service in . Their repair person worked his way through several issues and got our system back running. He did not even complain that had ti complete the repairs outside during a driving rainstorm. Would your repair service do that?

Prompt and excellent service. Tech was very courteous and explained the problem and the solution. Gave suggestions to help avoid the issue from occurring again. Highly recommend this company.

Have used them since our home was built in 2003 and have been very pleased with their service.

Modern Air installed the original system when I bought the house. System is still going strong. They were here to do a checkup and found it to be in great shape. Paul was on time and was very professional. They are the only company I ever call.

Update: Just to be clear, Davids attitude and overall demeanor was condescending, cold and frankly a bit low energy. I have no issue with them not taking the job, it was the lack of punctuality replying and lack of professionalism that stunned me. I felt, as a returning customer, that I bothered this person by calling for their business help. Just a really odd disposition for a company. Ive had several companies decline this job but they were polite, timely, and most importantly were warm and invited me to call them in the future, as a customer.Fact of the matter is that this guy put more effort in replying to my review to save face for low effort salesmenship than he did talking to me on the phone about that actual job. Just Sad.If this is modern attitude, maybe Im just old fashioned.--- original review belowBless their heart, but their britches seems bit to big for them..Used these folks to put in a new unit a couple years ago and called recently to get the duct work replaced due to some water damage from old torn up insualtion, collapsed ducts and the new unit cooling so well. I explained that I purchased a unit prior and wanted to get a quote on full duct replacement. Took them almost 2 days to call me back and when I spoke to David, he seemed bothered and a bit put off by my wanting to give them my business.He then proceeded to tell me that he might be able to come by sometime middle of next week and either way he really did not want to do the job until november. I explained that the situation was a bit more dire since i had leaking water damage and wet ducts sitting on joists. He then proceeded to tell me it was probably because I was running it too cold. I guess they are so good they can pick and choose, but I know I definately wont be choosing them come service time and for sure will not get another unit from them.Pretty dissapointing attitude and pretty unprofessional. Felt like I was bothering a neighbor to help me with something. LOL.

Will was very nice, knowledgeable, and professional. Highly recommend this local company for your AC and heating needs.

Billy was a hero in this super heat we are having professional and fast service with this companyNeed air conditioner serviced call Modern Air

AC unit was not cooling contacted Michael Hemphill and he had Paul out the same morning! Found the problem in just a few minutes and called with a solution and repaired everything before noon! Great service great people and swift solutions! Call here first and save yourself some time and money!

Modern Air did a wonderful job of assessing the problem and fixing it in a timely manner. I would strongly recommend using them for any heating or air conditioning needs.

Very respectful, sincere and capable technician. Did a thorough inspection and cleaning of our system.

Wonderful Christian business, been a part of the local area for forty years. The service is dependable, economical, and backed by a service promise. Technicians are trained, knowledgeable, and a pleasure to work with when they arrive at your home. I can recommend Modern Air for your heating and air conditioning service without reservation. Building a new home, need a repair or maintenance program then look no further, you will not go wrong with Modern Air.

Air conditioning was underperforming. Called Modern Air at around 9 am for help. Got a call back from office that technician was on his way less than 90 minutes later. He diagnosed the problem quickly and the repair was complete in less than 45 minutes. Billy was excellent and I would recommend Modern Air to anyone looking for high quality HVAC help.

Modern Heat and Air came out to my house right away, and got my Heat going again! The temperatures are dropping into the teens this weekend so I was very grateful for their prompt and professional service. We have used them for years, and will continue to use them in the future! Sally And Lee Lott

They are prompt and efficient each time and have repaired each problem left behind by the company we used previously. They are friendly and give great service. We are very pleased

I called this morning about an error code on my Trane mini-split and they sent a service technician out within 1 1/2 hours. Billy was knowledgeable and thorough with the repair. I always have prompt and courteous service when needed from Modern Air. I highly recommend them.

Modern Air has always been responsive to what I need, whether a system checkup, repairs, or emergency. They’re reliable and even send a photo of the technician when he’s on his way.

Very nice and helpful maintenance technician. Honest and helpful.

Did good work for a reasonable price replacing my squirrel cage. Would do business with again.

Professional and honest. Great response time, diagnosing problem and fixing the problem on the spot. Highly recommend Modern Air.

They always do a great job, and the price is fair. They never try to sell you something that you dont need.

Modern Air is a top notch business!!! No need to call anyone else if you choose to use them. You won’t be disappointed.

Great service! Punctual and professional!

Paul is awesome! Great service!

Came same day as called. Fixed my issue in no time. Reasonable prices and professional service.

Billy came out to diagnose a fan problem and clear up some condensation issues for me. He quickly retrieved the replacement part and installed it, and then as a precaution, checked the heat, and found it not working correctly. He stayed and took care of the heat issue as well so I wouldnt have to call again in a few months! Very polite, businesslike and efficient. Would recommend and will call again as needed.

Will was not only friendly and personable, but he was willing to make extra efforts to make sure that he checked everything out.

Amazing company. Came out and checkout our unit, communicated with me the whole time he was there. Did not try to get me to do unnecessary repairs. Got us up and going for a reasonable price.

We have been a residential customer for several years and impressed with your steady reliability, interest in solutions, and quality. Each of your crew has been this way. Work has included installing replacement equipment and scheduled preventive maintenance. Special thanks to Marc Mann who performed routine spring/summer preventive maintenance last week and easily secured a fan shroud that had been rattling outside our bedroom window. Not every problem can be fixed so easily, of course, but Marc was quick to see what would help and made it so. Much appreciated.

I cannot say enough positive things about Modern Air! As someone who owns a home w/ 2 units and also a rental house with another unit you can imagine I have them on speed dial. They are extremely prompt with scheduling and their technicians are superb. From the initial phone call requesting if they can send a technician, who they will call off by name and with ample notice- to the text message that comes to let you know that technician they named off is on the way I am always so thrilled to do business with them. With Modern Air you don’t spend hours waiting around on a technician. They show when they are scheduled. They are knowledgeable, quick at diagnosing the problem and bring you solutions to fix the problem in the most effective and often affordable way! I will always recommend Modern Air!

I have used them for years to do semi-annual inspections and maintenance. Very professional and dependable.

Excellent company. Always reliable and thorough.

They were on time, very courteous and awesome!

Experienced crew, showed up on-time, discussed project with me, and then got to work. Upon completion they tested the systems, asked if I had any questions or concerns, and then cleaned up wherever they worked. Extremely happy with system and quality of workmanship. I would recommend Modern Air to anyone needing service or system replacement.

We have been impressed with Modern Airs service for going on 6 years. We have rental property and they do all A/C work. They respond expeditiously, courteous, fair price and on time. I am also impressed with the message and photo of who is coming to work on your equipment. They are ahead of the game on customer service and technology to make the clients experience hassle free.

Wonderful and professional experience.

Modern Air has always taken great care of our heating and AC needs. Dusty promptly came and made the needed repair on our AC unit on a weekend. Thanks to him and Modern Air we will stay cool and comfortable for the summer! Wonderful, dependable and friendly service!!

I had a great experience with Modern Air. They sent me a text to confirm the appointment with my address and then another one when the tech was on his way along with a picture. The technician diagnosed the problem quickly and fixed it right on the spot at a very reasonable price. I will definitely be recommending Modern Air to friends and family and I will call them for all future heating and cooling needs.

We’ve been using this company for years & years. Anytime we text or call, they come running! Came out on a Sunday & got our AC working. Our kids sleep upstairs so this service was priceless for us! Modern Air will do anything they can to assist y’all with your AC needs. We will never use another company!

Excellent install very knowledgeable staff.Friendly and answered all my questions went overHeat / AC and thermostat, would highly recommend!!

Excellent fast, thorough and dependable service. These guys also service our units at my office (6,000 square feet and 6 separate units). Very professional, very knowledgeable. I highly recommend Modern Air without any reservations!

Billy is great! Courteous, fast, and fixes it every time. Modern Air responds quickly and has experienced technicians that resolve issues fast and correctly. Their staff is the best!!

We have used Modern Air for 20 years over the course of 3 houses. They are exceptional and have always been pleasant and prompt.

Called around 11:00 am with an a/c problem (unit was not kicking on). Received a phone call that a technician was enroute at 12:00 noon. Technician arrived, checked out the unit, made needed repairs. Unit back up and running! Very professional business. Would highly recommend.

Paul, my technician, was kind, helpful, polite, accommodating and took care of air conditioner issues quickly. Have used Modern A/C for years as do several other family members. Thankful to Modern A/C for honesty, great unprecedented service and also give them a very high recommendation to others needing this service.

Paul was great! He explained how our air conditioning was working and advised us to get ready to replace the units soon. He was very kind to my dogs and children. Also, I called for an appointment at 10am and without needing immediate service, still they arrived by 3pm the same day I called. 5 stars!

Amazing service! The technician was on time and friendly and explained everything. Great service, great people, very professional!!! I recommend Modern Air for all your AC/Heating needs!Thank you!!

I have used Modern air for years and they have always been wonderful to deal with.Billy has been to my house a few times and is always friendly and courteous.

The man was a nice gentleman. He explained everything to me. So great. Glad to have my air serviced. Thanks 😊

Robert from Modern Air came to repair our air conditioner. He was here in half an hour even on a holiday weekend. He is a kind, honest professional who does a great job!

Our A/C went out late yesterday! I text after hours and the came to ck it at 1:00 today! All fixed and blowing cool air! Thank you Modern Air!

Great service, came out same day to get our unit working.

The only reason I haven’t given 5 stars is because they aren’t completely through. But to this point they have done a great quick job. They are very nice and professional on the job. I would recommend them to anybody.

Awesome group of people, they always do a very good job of keeping my a/c operating correctly and are fast to make repairs.

Replaced thermostat wire.

Excellent service! Knowledgeable technicians with a desire to do things right. Fast service!

The staff of Modern Air are the best HVAC service company I have ever used. I will not use another service in the Jackson area. Top quality professionals that do the job right every single time, and take the time to ensure all questions are answered.

Modern air takes care of our home and business. Very professional, on time and clean. Highly recommend

The service was very good. I called at 10:00 am... and they came out right away. The service man was very nice and professional. I will continue to call Modern Air.Thanks, Ed

Happy with their work and results. Recommend Modern Air for their professional service and responsiveness. Thankful this company is available.

Please tell Billy Harvey that I said thank you for all of his advice. I was able to find the part I needed and had my AC back running in no time.

This was my first time calling modern air after being referred to them by my landlord who has been with them for 12yrs. Our heat was not working. Called Modern air at 12:45pm and they were at my house at 1pm! They were also quick to diagnose and fix the problem. Heat was restored immediately. Very Honest and professional. Highly recommend!

Paul did an excellent job restoring our ac. He was knowledgeable and courteous I would highly recommend modern to take care of your ac needs

Very professional and thorough. Took care of me same day I called and did a great job. Would highly recommend. Thanks Paul and Modern Air.

Last year, when the 20 year old 4 ton Air Conditioning (AC) unit was making a LOT of noise, someone referred me to Modern Air of Jackson, MS. I always get 3 estimates on major repairs and Modern Air returned the best price and service contract in the area. The Installers were great and service has been exceptional. I purchased a second 3 ton unit from them a few months later because it finally quit after years of minor repairs. The energy cost savings of my monthly electrical bill from these 2 very efficient Trane AC systems has been tremendous. I often refer Modern Air to friends and family. Thanks to all at Modern Air.Robert M.

I have been using Modern Air for many years. They do a great job and I appreciate they excellent service!!

Paul Baxley serviced our ac today and did a superb job. We’ve used Modern Air for 20+ years now and they have always been professional accurate and on time!

Paul with Modern Air was extremely knowledgeable, professional and courteous. Will definitely be using this company when I need to replace my A/C unit.

Robert called to let me k ow repairman was on his way.Paul arrived as expected, recognized the prob right away. Made the repair, which corrected the previous contractors mistakes, effectively and efficiently.

They were very professional and brought 5 employees to knock the job out quick. We were very pleased as always.

Awesome experience! I came home one afternoon to an extremely hot house. Called into Modern Air and they got someone out quickly. Billy came to my house, found the problem, and fixed it. My house is cooled down and A/C working better than before. Thank you Modern Air!

I have used them for many years and highly recommend them. A nice young man, Billy, just worked on my a/c unit and he went above and beyond what was expected. Wish I could give more than 5 stars!

Paul Bexley was my repair man and he was super sweet and helpful! He was also very fast on repairing my AC. He is a great asset to Modern Air.

Modern Air has always been very responsive to our heating and air conditioning needs. Their service techs are courteous, get the job done, and offer tips about how to avoid future problems. I highly recommend them!

Great experience with Billy & Paul. Highly recommend modern Air.

Great company and excellent service. On time. On budget. Super professional.

Modern Air has taken care of the Butler household for 25 years. I’m happy to recommend this fine company to family and friends.

Great service! Paul explained all the issues to me and gave me some helpful tips for keeping everything in working order.If you want someone to show up on time and get the job done correctly - look no further.

Modern Air is the most dependable, experienced and courteous company Ive ever encountered! Their employees answered all my questions in terms I understood, clearly and precisely explained the problem and the process to correct it . As a working person, time is a premium. They were prompt in returning my call, quick response time to do the repairs and their work is reasonably priced. Modern Air is the ONLY air conditioning and heating company I will EVER use!

Wonderful service prompt and easy to communicate with

Modern Air has taken care of our stores HVAC needs for years and will continue to do so! They are professional, prompt, fair and a great family owned business, call them you wont regret it!

Paul was able to diagnose problem and offer logical solutions. Highly recommended for any hvac work

Very prompt service and they got straight to correcting the problem will definitely use them again

Great people, great service and very friendly from all ends of the business. Everyone was very pilot from the lady who answers the phone to the sales rep who came out and assess my problems and the 2 guys who came and installed. If you need any ac work, call these folks they are honest and dependable!!

Quick response time and supportive technicians with good ideas to prevent future maintenance problems.

Excellent service. Been around for years and years. Cant speak highly enough about this company! Highly recommend

Modern Air has serviced our family air conditioning units for years with friendly prompt service. Always professional. Last week we needed our home heater serviced. Service call was booked in the morning and technician, Paul, was on site by early afternoon. After a little trouble shooting and blowing out debris from the fan motor, our unit was back in service same day. Thanks Mark and Paul.

Great work, prompt, professional, will recommend to anyone needing help.

Always a great experience. We appreciate the relationship .

Great company, great folks! Billy Harvey really knows his stuff and is very helpful, polite, and professional. Would recommend to anyone!Lyngarth

Technician was very helpful and service was great.

The team was responsive, quick, and helpful from start to finish.

They take care of my heat and air for several properties and always do a great job! I highly recommend Modern Air.

Paul was amazing!! Great service, very professional, explained entire process step by step. Even cleaned up after himself! Would call them again and again.

Very pleased and highly recommended

Excellent service - they get the job done!

Last summer our air conditioner started to give us some trouble. Another local company billed us several hundred dollars to repair the unit, but it kept malfunctioning. They suggested I replace the unit for several thousands of dollars. I called Mondern Air for a second opinion, and Mark figured out it was our thermostat that was causing all of the trouble. The air conditioner has not skipped a beat since then! If you want exceptional and honest service Mondern Air should be your first and only call.