Clarence is wonderful to work with. He has been my agent for house, life, and auto insurance for over 30 years and has always been very helpful through the claims process and all the coverages changes I needed.
Clarence is always available to answer questions and follow up on any insurance questions I may have.
The BEST!!! Clarence really helped me get the best rate. Being a female, under 25 driver who is new to the state of Texas, moving, insurance and legal can all be overwhelming. Clarence was patient, clear and very real with me about getting the right policy and transferring my documents from the previous state. super helpful, resourceful, fast and professional. Thank you Mr. Clarence!
I called in to inquire about an auto insurance quote. The agent (C. Saunders) who assisted me was polite and very helpful in explaining coverages and services that best fit my situation. The staff person was kind and treated me like a long time customer. I would definitely recommend this agent.
This agent, Clarence, is very rude and too opinionated. I tried to explain what I wanted for my car insurance and he easily got snappy if I wanted to take my time explaining my wants and questions. He just seemed like he just wanted to try to be over smart on every aspect the time I walked into his office. Very unprofessional is how I felt he acts towards customers. I’m not going back.
I was looking to buy insurance the agent was very professional and helpful in assisting me with insurance. He sought my best interest in the coverage I desired. I would highly recommend this agent!
Clarence and his staff are great! They assisted me in making with making the best decision on my insurance purchase. Insurance can be super confusing! But he made it very clear to understand. I would definitely recommend Clarence to all my friends.
I found Clarence to be easy- going and intelligent. He seemed to have a great deal of knowledge about insurance and was very helpful. He answered all of my questions correctly courteously and accurately. Id definitely refer my friends to him.
Clarence and his team are amazing. They helped me figure out exactly what I needed with my auto insurance. They took the time to explain what I didn’t have and what I needed. Highly recommend!!
DONT DO IT!!! Clarence Saunders really is a bozo! When I cancelled my insurance with him, he tried to get a little snippy over the phone, but you know I shut that down (if you dont know, you better ask somebody, and Ill tell you who to ask!) He tried educating me about my insurance coverage---too late pal! I even expressed to him several times that I was searching for other insurance, but he did nothing to maintain my business. He then sent me a nice-nasty email---(see pic). If you need insurance, go to ANYBODY else, but this clown. Read the other reviews.
A very good Agent. I have found him to be friendly, honest, helpful and seeking my best interest in buying insurance. I enjoyed working with his staff. I can definitely recommend this Agent.
Staff was a pleasure to work with. Clarence was very helpful and explained the policy well. I feel he really sought to understand my needs and worked with me to get the best policy for my money.
We went in just to get proof of renters insurance. We were immediately met with attitude and disgust. Snapping Well what kind of proof do they want? He just sort of argued in circles with us. I had to ask him to stop and just give us whatever he could to prove to our apartment we have insurance, which we have had for over a year. Ive never had anyone get upset with me for asking for proof of insurance or a statement letter. I like State Farm, but this agent is the worst.
Clarence showed me it is not about getting the lowest price for insurance as it is getting the right coverage.My last insurance company did not talk to me about having the right type and right amount of insurance, but Clarence did.Clarence, thank you for taking the time to give me piece of mind and a great deal on my insurance!!
Mr. Saunders has been a pleasure to work with and talk to regularly! Highly recommend him if you’re looking for someone to take care of your insurance needs!
I was looking forward to meeting another fellow agent. We came in to get insurance on my boyfriends new car. Mr. Saunders was not pleasant at all. He tried to use scare tactics to retain and make new sales with my boyfriends account. I have never had service like that before with an agent. We are now shopping for a new agent and company. Which is unfortunate because my boyfriend and his family has had State Farm for years.
I miss the agent that helped in the office Rickey ... He was a joy and a pleasant person regardless of the issue he tried to help u figure it out. I spoke with this Mr. Saunders when I wrecked my car and I for sure be switching to another state farm agent he was rude like what I was asking was too much when it was only to enail me a document
When I come to talk to my agent, he talk to me very rude, also when I need something or when I received a letter from state farm, he all time talk like he dont care his costumers. please tell to this agent to do better with his costumers.
Complete professional, completely experienced and knowledgeable about both services and people.