Very happy with our experience in Renting a Van from United Rental. Tracy offered good help and a very friendly service. We rented 12 passenger Transit Van as we are planning to buy the one .I will strongly recommend United Van Rentals as Van was very clean and paperwork was easy.Highly Recommend this place.
Excellent customer service. Van was very clean and efficient -Thank you
I used this company for my last work trip when I needed a van to fit my trade show equipment. I had such a great experience with them! The team made the process super smooth and gave me a really reasonable rate for such a last minute arrangement! The van they provided was also brand new, comfortable and spotless when I received it and there were no surprises or hidden fees upon returning it. I really appreciate the honesty, efficiency and amazing customer service this company showed us! Highly recommend and will definitely rent again in the future!
Ive used United Van Rentals on several occasions, and theyve continuously provided excellent customer service. I highly recommend working with this group as they go above and beyond the expected level.They take great care of their fleet, are very responsive to their customer needs, and always deliver the vehicles washed and ready to go.There are a lot of van rental companies to choose from so you have to look for a company that is 100% focused on customer satisfaction. Thats what United Van Rentals offers and is what differentiates themselves from their competitors.
They were very responsive, helpful, and made the process so simple.
Our organization used United Van Rentals for a major work event we put on every year. The whole team was extremely prompt and helpful. The reservation process was simple, as was the pick up and return process. The van was in great shape and very clean. The whole experience was seamless. We will definitely be using them for future events!
Rented two vans (cargo and passenger) last week. Communication was excellent. Met the rep in the short term lot at LAX and went over the paperwork. Newer model vans were clean and ready to go. They already had the minor scratches pointed out on their form and then thoroughly looked over the vans with us. No issues. Dropped them off in short term lot and took the shuttle to the terminal. Will use United Van Rentals again.
The quality and service of United Van Rentals is amazing! Tracy and Luis did a superb job in helping me with a last minute emergency rental on a Sunday morning. It was a simple, yet timely, request that eventually led to a great day full of happy students! Not to mention the dynamic duo were very accomadating to my last minute needs that day!Thank you UVR for everything =)
Best kept secret in Irvine! The guys at United are the absolute best! They only have quality and dependable vans in their lot, and will go above and beyond for their customers. When renting with United you can expect excellent service, intelligent and kind staff, NEW/clean vans - nothing but the best. I would highly recommend to anyone, and after working with many other rental companies, United is by for the best.
I was planning a family trip and called United Van Rentals. Pricing was in the low end so I was a little suspicious. The employees were pleasant and easy to work with. They made the whole process simple. They delivered the vans to us and even came and picked them up at the end of our trip. I couldnt ask for better service! We will definitely be using them again!
Very personable and reliable service. Highly recommend!!
I returned the vehicle to where I had been instructed and was then charged 300 bucks for a parking fine because this was the wrong location. I explained this nicely to the staff on the phone and via email and they would have none of it. They just wanted to recover the money from me even though it was clearly their fault. Very poor dont rent from these people. The rental experience was completely soured by poor company procedures and these poor procedures being blamed on me the customer.
The rental experience was completely soured by poor company procedures and these poor procedures being blamed on me the customer. I returned the vehicle to where I had been instructed and was then charged 300 bucks for a parking fine because this was the wrong location. I explained this nicely to the staff on the phone and via email and they would have none of it. They just wanted to recover the money from me even though it was clearly their fault. Very poor dont rent from these people.
Renting from United was a great experience. I work in Television production and the team at United was responsive, helpful, and generally a pleasure to work with. I highly recommend them!
They are great to work with. I have used them for 2 years for a company event. They have great prices and make the pick up and drop off a breeze. I highly recommend them!
Had a great experience and would highly recommend for the Orange County / SNA area.Our business has expanded, and we found ourselves needing two vans for a few days to facilitate a move. Ended up getting two extended cargo vans. The vans were in great shape, clean, easy to drive, and fit what we needed perfectly.The whole experience - from reserving to pick up went super fast. And my colleague had no troubles finding the location by the airport. Most appreciated drop off was smooth and easy. Ill definitely go back again and would recommend over UHaul and other rental agencies in a second.Thank you guys.
Good service and good price. Condition of vehicles interior could have been improved to be cleaner. But overall satisfied with the services
Be aware - United Van Rental has this hidden clause of geographic restrictions. If you go visit national parks and cross your location they will penalize you for each driven mile huge amount of money... Not very professional. Customer dont need hidden charges and it ruins the whole holiday trip ....
Top notch vans with many models to choose from. United Van Rentals was the right choice. Customer service was great, van was like new, very clean and ran great with no issues what so ever. Need a van,this is the place to go.
Excellent service (thanks Tony - Las Vegas) and the Van was clean and full of fuel when we picked it up! We were able to set up the rental and do ALL the documents via email & phone, which was ideal for my situation. pick up and drop off were very easy.This was the easiest rental I have ever had.They had drop off on Sunday too, which saved me an extra day of fees. (Something the other guys wouldnt allow) which was a deciding factor as well.Bottom Line: I would definitely recommend them and I will rent from them again!Additional Notes: We needed to get 11 Men to a Retreat near Big Bear, CA. for 3 days. With full sized men and gear, we needed the 15 passenger van just to get everything in. I mention this just as advice to travelers, plan for fewer seats - if you have a lot of gear. We took out a row of seats to get camping gear in the Van. But it worked!Thanks United!
The guys at United Van Rentals were awesome. Very friendly, great service, and clean vans. I needed a 15 passenger Ford Transit for an event during the weekend of NAMM 2018 at the Anaheim Convention Center. From Reservation to Dropoff, everything went smoothly. I will definitely be using United Van Rentals in the future. Ask for Louis and Mike, they rock!
I have rented vans from other companies, but none compare to the quality of vans and service I received from United Van Rentals. They are far the best I have rented from. I highly recommend them.
Rented a 12 pass. van from Uniteds Las Vegas location. Three couples on a two week tour of the area. Van was as described, reservation and rental went very smooth. I would definitely use United again.
On our tour through United States we hired several rental-cars from different rental-companies. But the easiest and most correct way of booking, reserving and picking-up and dropping off the car was the cargo-van from United Van Rentals! I never made such a perfect experience renting a car!And now the best:One of our group is a car-mechanics. His duty was to check the cars before we started the tour from San Francisco to Santa Cruz, Fresno, Las Vegas, Salt Lake City, Yosemite-Park back to San Francisco.The only car who was fitted correctly, was the cargo-van from United Van Rentals!!So our mechanics said to me: “The only car who is correct is the cargo-van: All fluids are ok, tires very ok, all works. United Van Rental made it best!”So I have to say thank You very very much for all Your effort and the correct car You gave us and the very easy way of booking, renting, picking-up and dropping of.
Excellent customer service and support for all details. We rent for 11 days and we had some issue with the first van during the rental period and suddenly they replaced with another one.
Good service. Everything worked out as promised!
Havent got chance to rent but I give bad review cause they sent me email said thatthe Van that I book will not be available, it is 24 hours before pick up timeIt is holiday time, quite difficult to replace this booking, and dont know further abouthow nice or bad this companyBut their Cancellation notice definitely Iresponsible and very bad customer serviceI have been renting cars and van from Enterprise and Avis, I never have problems like this.This company already has my AMEX to guarantee the booking, so when they need my guarantee for the booking, why not their guarantee the car to be for me ?Stupid company, I really wish everybody else don;t waste time booking with thiscompany
Great service. You wont be disappointed.
Good friendly and knowledgeable staff.
Kindness..