Ive been getting my acrylics done here for almost a year. I am so impressed by the quality of the work as well as how friendly and relaxing the environment is. I normally make an appointment because they can be a bit busy at times and Id prefer not to wait. I have never had a nail lift, and I have gone up to a month between fills with no issues. Pricing is fair and a bargain, I never leave unhappy!

Fast, friendly and clean!!! This was my first time coming to this salon and it was so refreshing to have people who know what they are doing. The pedicure was great and the full set was even better. GO TO MICHELLE IF YOU WANT A SET!!!! Michelle was very accommodating and skilled, barely had to tell her how I wanted my nails

Worse manicurist ever!!! It was my birthday last Friday Aug 6th. I thought I would treat myself to a manicure and the short guy, shaved head took over to do my powder dip layer over. He asked if I had it done before, I said no but have many friends that have and looks very nice. I complained to him about 2 of my nails not looking right after he did them. He replied thats the dip, its suppose to look like that but it looked ugly. Then he was finished and let them air dry, he checked them not even 5 minutes later and touched them to see if they were dry and left marks on my nail and did not correct it. I also paid an extra $6 for the manicure and they did not finish my left hand before he started the dip. Then he got over charging me an extra $3 cause I asked if he was going to finish doing my left hand and he said it was done but he finished it by using the nail drill. I ended up paying $49 for a chop job! And stupid me tipped him too!!! Wont be going back!

He is the most friendliest, coolest, professional nail tech ever! I enjoy coming to get my nails done every time ! They are always such a joy. They make my day every time !

Loved them! Thank you so much Michelle❤️

Giving one star because the lady that did my pedicure did great. The guy that did my fill in was upset because I told him that I’d need a full fill due to the length of my nails, didn’t mind paying the difference but he made it a huge issue, also cut up the cuticles on 6 of my fingers and I continuously had to say “you’re cutting my cuticles” “I’m bleeding” “you’re going too far back” also was over charged by $25 as I only got regular polish on my toes but was charged for gel, left with bloody cuticles (literally) and a headache, wouldn’t recommend

Everyone was very nice! We unexpectedly chose this place to get our nails done and were so lucky with the results! We both were very impressed with how clean, friendly, and talented the staff is! They took the time to make even the little details perfect!!! We will definitely be coming back because this is the best nail experience we have had in a while!!!

Michelle did such a good job on my nails and Chau did a great job with my pedicure. Salon was clean and were very friendly

We are on vacation and wanted to do pedicures. My sister, daughter and I did a Google search and we are very happy that we chose Factor Nail Spa! Very clean, professional staff, great service, attention to detail and a beautifully decorated salon!

Came here when my regular salon was closed. Very impressed! Clean. Thorough. Friendly.

I just got my nails done here and they were FANTASTIC!! Nina did my nails and my eyebrows and she was amazing!! Very professional and friendly. I even messed my nail up more then one time and she was super nice and understanding about it. This was my first time going there and def. won’t be my last. The only regret I have is that I didn’t bring a cash tip 😬. Next time I definitely will!!

They do such an awesome job, I love a good nails salon that gets you in and does great service ! My new spot and hopefully it’s my permanent one

I love this place! So clean, nice professional staff! Definitely recommend!

First time at this salon and I was welcomed by all of the employees. Great and clean atmosphere and Michelle did a great job on my nails! My best experience at a nail salon and I’ll be back soon!

Loved the professionalism and cleanliness! Technician took her time and really listened to what I wanted. Also, the wine was an awesome extra to create a spa like experience! Will definitely be back!

Raymond and Tommy gave me best pedicure in years! Thank you!Friendly, clean

BRIAN IS GREAT! Me and my daughter received great service! The vibe was just perfect. They made use feel very welcomed. Needed last minute service and they went over and beyond. Will be coming back.

I enjoyed my “Me Day” here at this salon. I appreciated all the Covid precautions and they were very clean. Everyone was smiling and cheerful, which made my day!! I also enjoyed the adult beverages as I was pampered! Will definitely be back!

I just went to this nail shop and I loved it, Brian did such a great job. I am in love with my nails. He really did the absolute best when he did my design.

Absolutely love Brian. He is so gentle with my hands and so polite. Very fast and amazing! He is the best nail technician I have EVER been to. Brian is always making conversation, absolutely the best service!!

Wanted to take my mom out for a mommy/daughter day and just randomly chose Factor Nail Spa. I’m so happy I did! The Spa was inviting, clean, and they played nice music. Staff was really friendly, connected personally with you, and offered refreshments. The service was amazing ! I enjoyed the entire experience from beginning to the end ! Special thanks to Brian and staff!

Michelle and Brian were amazing nail techs they really give you exactly what you are asking for! If I could give this place more than five stars I would! Definitely my nails spot!

They were very clean, fast and professional. Brian made sure I was completely satisfied with my nails. His shaping was amazing! I love it here! Highly recommend

The nail spa is clean, has a nice atmosphere and everyone is friendly. My nails always look gorgeous! This is the first place that I have felt comfortable letting 3 different people do my nails because they all do great quality work.

Wow! I found my new fave nail salon! Excellent experience from the moment I called, to make a same day appointment, till my nails were carefully and expertly designed. Ray was friendly and informative. Having had a bad experience at another salon, he allayed my concerns by showing me their hygiene practices for their nail and pedicure equipment. He also removed my old acrylic nails. He was very gentle and careful to not hurt me. He even filed my natural nails, besides clipping them, so that they would grow out nicer. Something no other salon has done before, which I appreciated. I was very impressed!Michelle, who worked on my nails, was friendly, efficient, and paid careful attention to the details in her work. She did a fantastic job at recreating my nail design from a picture I brought in. They both went above and beyond in their great customer service! Thank you Ray and Michelle! You have a regular customer in me!

I recently visited Factor Nail Spa along with my daughter and sister and we thoroughly enjoyed ourselves. The staff was nice and inviting, the shop is very clean and beautiful, and service was on point! We will be visiting again soon.

I really enjoyed my experience here. The spa was very clean and the staff was very professional. I called in right before walking into the spa and off top customer service was on point. Being able to enjoy a free cup of wine was a huge bonus. I got a mani/pedi and was happy with my services. I will definitely visit again.

Was my first time being here and Michelle nailed my nails lol absolutely love my Louis Vuitton nails she did such an outstanding job. I will be back

My nails are beautiful ask for Michelle

Best pedicure I ever had I also did a full set over lay ombré with Michelle she did a amazing job she is very efficient at her art I will be back for my fill in ❤️

I visited for the first time yesterday and had a wonderful experience! Everyone was so nice and professional, we went a bit late so we were still there an hour after they closed and we didnt feel rushed at all. Everything was so clean we felt completely comfortable and you can tell everyone takes their job seriously and they treated our nails with the utmost care. Overall I think Ive found my new nail place and I highly reccomend them to everyone!

A little pricey but I love my nails and it has great atmosphere

I’d recommend this salon to all ladies and men.Love their services 😘😘😘😘😘I got a lot compliments for my nails, eyebrows and eyelashes .

I came in initially as I was at a nearby store. Annie did my nails and I really liked them. The style lasted a good 3 weeks which means they dont just use cheap products like some other places or her technique was just on point. I am noe a return customer. Bonus points for the complimentary drinks, clean looking facilities, and kind staff that arent biased or discriminating like some other salons.

Had a full set done with Ryan and I was so impressed! It was fun and a good time! Lots of giggles and laughs!

This is the best nail salon i have ever been too, always friendly and funny. the shop is always clean and does an amazing job on nails .

My Favorite Nail Salon! Brian Is My Nail Tech And He’s Awesome! This Place Deserves 10 Stars! Thank You Brian For Always Giving Me What I Want Done To My Nails! 💚

This place is absolutely fantastic. The whole staff is great, and they never fail to let me down! I get compliments on my nails all the time. Michelle does my nails every visit for the most part. She is extremely knowledgeable of all their products and keeps up to date on the newest nail trends. I will never go somewhere else after how well I’ve been treated here. Factor nail spa customer for life!!

Really like the space, looks nice and modern! Brian was great! Highly recommend.

I never really do anything for myself so I decided to get a manicure and pedicure. Annie did my nails and she made me so happy also the gentlemen who did my pedicure did an amazing job my feet are so cute now. Definitely deserve 5 stars

Love the shop! Always leave satisfied. Bryan is really nice and does a wonderful job.

This salon is the Northsides best kept secret!!! They have 100s of colors, even a specific one I have been searching for! The technician was fast without feeling hurried, was thorough and double checked her work before moving on to the next step. As if all of that wasnt enough...the price was great too!!! Thank you!!

Ray was wonderful, courteous and professional. I see why they got 5 stars. I will go back.

This salon is extremely clean and beautiful. Add to that the lovely Michelle and her husband Ray. They were professional, courteous and knowledgeable. I received a hot stone pedicure and it was fantastic! And my toes look absolutely amazing. Extremely pleased with my experience and will definitely be back.

It was a very very nice wonderful customer service. Thanks

Great spot! They did a great job.

Had dip done and two days later broken nail. I’m into one week and all are cracked or broken

The owners are wonderful and do fantastic work! I highly recommend!!

Love this salon! Michelle is very friendly and does a great job on my nails. They are always on time for my appointment and have an amazing selection of colors to choose from!

My sister n law and I drove an hour just to come here, and it was so worth it. I’ve never had a good experience elsewhere until I came here! They wanted to know exactly what you wanted and made sure they did it. We were given refreshments, and talked to by everyone we interacted with. I will never go any place else 😊

Great service! My new nail spa!

I came here for the first time yesterday evening. Unlike other salons I have been to, I was not rushed at all to pick a color/sit down at a chair. They actually helped me pick out a color I was thinking of! They’re extremely affordable AND..they serve wine! Best nail experience ever!

Excellent pedicure

This new salon (opened at the end of 2019) is fantastic! I have struggled to find a good quality salon for my nails on the east and far east side. I was blown away by the work Michelle did. This salon has the LARGEST supply of dip nail colors Ive seen around and everything is in very very clean. Michelle has done a thorough job each time I have gone. Best dip manicures I have ever had!! I highly recommend her (and the salon) for anyone in the area!

Found my new go to salon!!!! Michelle did an excellent job of listening and doing what I asked for! She didnt pressure me to upsell.The salon was clean, quiet and the experience was exceptional.

Scheduled an appointment, my appointment was on time, the service was very professional, Michelle and her husband was very kind, they operated very professionally and the were keeping states mandated rules and guidelines. My nails were exactly what I requested. Ask Michelle to free style on your nails, she is very creative!

Amy is excellent!!!! She did exactly what I wanted and helped pick a really cute color. The atmosphere was nice and the complimentary drink was a nice touch.

I have been to a lot of different nail salons in the surrounding area trying to find a place that does great work and this is it! Will be going back for all my nail needs. Thank you Amy!

Had a fabulous manicure and pedicure today in this beautiful new nail salon. Amy was amazing and I would highly recommend you check this place out!

Michelle always does an amazing job. The place is always super clean, relaxing, and has beautiful decor.

This nail spa is beautiful, neat clean Amy did a excellent job on my nails, so many colors to choose from in the dip powder amazing .

Love ❤️ this place very nice and clean, awesome service not rushed at all. Work is very nice and neat!!!!

Great job done! Place is super cute and they serve wine 😁

Excellent service spotless place friendly people.

Clean, professional, friendly!!

Very professional nails technicians...

I had a very good experience here. Nice staff and nice facility.

Incredibly rude staff. Everytime I would come in, I’d have to spend at least 5 hours there MIN (I wish I was joking ) . They either always sit me w someone who doesn’t know what their doing or someone who knows what their doing and tries to convince me to get something else so they don’t have to do the work! Kenny, who I had last time kept talking about how he was in a bad mood and would not even help me pick out colors to match a photo I showed him. Never coming here again. I now understand why it’s always empty when I come