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Howald Heating, Air Conditioning and Plumbing
6542 E Westfield Blvd, Indianapolis, IN 46220, United States
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Howald Heating, Air Conditioning and Plumbing

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sy
Review №1

I needed an annual maintenance of my furnace unit and a lesson on changing the filter. Frank was helpful, respectful of my wishes and provided a pressure free explanation of a method of increasing my air filtration to assist with seasonal allergies. I was very happy with the service call as well as the unit I bought and had installed by Howald a year ago.

Ga
Review №2

We found a minor gas leak under our 23 year old stove. After calling Citizens, we called Howald and they were out and fixed the problem within a few hours and for a very reasonable rate. I have used their HVAC division for many years but never had a need for the plumbing division. I was very pleased and I recommend them for plumbing as well as HVAC. Very honest and reliable family run business. Great communication along the process.

Ga
Review №3

Dan was excellent and exceeded expectations. As a result, I signed a 2 year service agreement with Howald today. Great, competent, and friendly service. I hope I get Dan for all my service calls. Gary

D
Review №4

Dan was very professional and took time to explain what I needed and what my options were. Great service and a knowledgeable young man.

Pa
Review №5

We have used Howard in the past. Really good company. Dan Flickinger was our service rep today and He was incredibly helpful… He explained what was wrong, showed me the part he was installing and took care of everything within an hour. Also help me set forth a plan for evaluating my two older systems in the future. The price was very reasonable for everything Dan did. Highly recommend…

Me
Review №6

Ive worked with Howald for about 8 years now. James is thorough, consistent, and explains every detail to ensure I am comfortable with the work and understand whats being done. Hes authentic, experienced, and recommends what would be beneficial. Always a great interaction.

Ed
Review №7

Great service as always. Prompt and efficient. 5 star rating!

Ja
Review №8

Howald installed a completely new system: heat pump, air handler and thermostat. The installation was problematic as the existing wire between the A.H. and heat pump was causing connection problems. They found a frayed wire, confirmed everything was working and left. 2 days later the system was heating & cooling simultaneously. I called for service and they promised to be out soon. Matt, the service manager, overheard my service call request at the office and took it upon himself to respond. Within the hour (5:00 pm on Friday) he arrived, installed a wireless connection system to bypass the bad wire and fully resolved the problem. That kind of personal initiative is remarkable. Well done!

ma
Review №9

Greg was on time and thorough. He explained the whole maintenance process, changed the filter, and updated some insulation on the cooling line. We used Howald for all of our rentals and are very happy with the service provided.

Me
Review №10

I had a few basement plumbing items I needed done- plumbing for and installing a new water heater and filter, removing an old concrete sink and replacing with a new sink, repairing a drain, and fixing a couple not-to-code items. Steve and his team arrived on time, completed everything by the end of the work day, and left the place cleaner than when they arrived. I’m so happy with the final product and absolutely recommend them to anyone!

Ke
Review №11

Howald is the best in town in my opinion. I called them last night at 10 pm to tell them we had no AC and it was 80 in the house. I never expected they would be able to get me in today and they did. They rock!

Ca
Review №12

Arman was very good. He took the time to explain everything he was doing and answered all my questions. Ill ask for him specifically next time we need a plumber.

Lo
Review №13

James was an outstanding technician. Took apart the air-conditioning unit and thoroughly cleaned and serviced it. Noticed that the drain from the condenser lacked a trap and remedied that. We want James to be our man for A/C and heater service in the future.

Je
Review №14

**Go elsewhere if you have a home warranty, or will need any form of documentation for warranty or insurance needs!!!!!! They WILL refuse.My husband and I have used Howald a few times over the years, in both our previous home and our current home. The reason that they are receiving two stars is because until now we had not experienced any issues.Yesterday our A/C went out. As usual, when we had an issue we called Howald. They came out today, and the technician James was great. He replaced a part that was malfunctioning, cleaned off our unit, and talked through our options over time as our unit likely was near the end of its life. We didnt want to refill the refridgerant yet because it was going to be very expensive, and wanted to call our home warranty company. James has mentioned that they dont work with warranty companies as a policy, which I didnt realize was going to be an issue as we were going to pay out of pocket and submit for reimbursement.I called Howald back, not 20 minutes after the technician had left our home. They said that they refused to speak with my warranty company to answer their questions, and also wouldnt be able to provide me with any documentation about my service or needs without coming back out and charging me again. I simply needed a sheet of paper answering a few questions about what they just looked at on my A/C. My warranty company attempted to call for me, and they still refused.We would have given them likely $1000s in more business for the convience of speaking with the warranty company OR providing me with documentation of their visit. And were out 100s more dollars than need be.

br
Review №15

David Bennett was right on time, very professional and efficient. Friendly and great to work with. The bill was reasonable and service very good.

Ju
Review №16

Larry came out today to service my AC. Such a nice guy and very professional. I buy the off season package every year which includes emergency service. Howalds has kept my older equipment running year after year. Every tech that has been here has done a great job. Thank you for being such a great company!

Ma
Review №17

Arman repaired several plumbing issues at my new home. He explained everything thoroughly. He was very professional and nice. I am very pleased with his work.

Ju
Review №18

Josh did a quick job of finding the issue. Howald Heating is very reliable and very customer oriented. Josh has worked on our units here are work for a few years now and provides us with great service and preventative tips.

Jo
Review №19

Had a leaking pressure regulator valve. Sam Byrd explained the repair and costs clearly then made the repair as quickly and professionally as possible. I highly recommend Howald Plumbing and Mr. Byrd.

De
Review №20

We have dealt with Howald for many many years. They are dependable, honest, and we trust their work.

Ro
Review №21

Air Conditioner was not only cleaned but it was repaired to provide better service. Now it is purring along and we are very comfortable.Greg, my service technician, was not only knowledgeable but very patient in his explanation of what was going to be done. I appreciated his time.

Ka
Review №22

Installed Sewage Pump w/ Check ValveInstalled 2 PVC ball valve during pump replacementArman was professional and outstanding. He diagnosed the problem. He explained to us what was causing the problem and what needed to be done to fix it. When he finished with his work, he went over with us everything he had done and answered all of our questions. He is knowledgeable and professional in his job. We will absolutely ask for him again!! Thank you, Arman!

Cl
Review №23

James was great. He arrived right on time, was very professional and courteous, and got our equipment back up and running quickly. Highly recommend.

Pe
Review №24

We are very pleased with the work done by Arman Latifi. He replaced our water heater and corrected errors of the former installer. He explained what needed to be done, added a monitoring system and helped to get it operational. He is very knowledgeable and professional. He represents Howald very well.

a
Review №25

Greg was on time and very professional. Answered all my questions with clear explanations. Very patient and pleasant. Did a thorough job.

Li
Review №26

Howald completed our AC and furnace tune up. Both the customer service and technician were friendly and efficient. We were pleased and will continue to use them for maintenance.

Ji
Review №27

Howald provides great service, answers the phone promptly and their agents are very informative. I have always been happy with the work they have done at my house.

an
Review №28

Good scheduling and followup. good arrival and cleanup. polite and efficient. i trust them with all my HVAC

ma
Review №29

As usual the service from Howald was fantastic. I especially was impressed with Greg Kessler, the person who did my A/C maintenance.

An
Review №30

Austin and Andrew removed and replaced three old cast iron floor drains with new PVC drains with backflow preventers. The were quick and efficient. Very personable. Would be glad to have them back for any other project in the future

Ji
Review №31

Dave at Howald is trained extensively so I am also pleased with his work to maintain and fix any issues with our HVAC systems. Howald is the best!

Ju
Review №32

Greg was very efficient and professional. He was thorough in his work. Illl ask for him again!

Jo
Review №33

Howald installed a new water softener to replace our old one. The plumber, Joe, arrived on time and finished in about 2 hours. His work was very neat and the installation area was probably cleaner after the install than before. He walked me through the electronic settings and gave advice about using the device. We live in an old house and use this company for all our plumbing and HVAC needs. We couldn’t be happier.

St
Review №34

Our hvac technician Dan was very professional and explained our situation well. Our new Turbo 200 startup capacitor has remedied our compressor issue. Cheesy name but made in the USA and if it keeps working well I can get past the name. We will definitely use Howald for our hvac issues in the future.

Ja
Review №35

Greg did a great job servicing my 2 HVAC systems. He arrived on time and kept me well informed on what he was doing.

Ro
Review №36

Good reliable company. Do good work at reasonable price

Li
Review №37

My go to company for all my home plumbing and heating needs! Pleasant and reliable staff and professional installers and repair experts.

Je
Review №38

This company continues to excel with trust and confidence. I would highly recommend this company for Heating and cooling needs.

Be
Review №39

The gas company found a gas leak today and obviously had to shut off our gas. Being that it is freezing, we had a big snow, and it’s a Monday, no one really was available. I have two dogs and a 10 month old so finding a hotel was going to prove most difficult. My parents recommended Howald and I called them up and was told the earliest they could do was tomorrow. I started to panic and the wonderful lady on the other end said she would speak with the manager and have him call me. He called back moments later and said he could have someone out between 4 and 6. At 2pm the technician called and said he was on the way. Give or take a few minutes the job was done within half an hour. The technician was wonderful. He was quick, knowledgeable, and professional. He also turned the gas on right then and took care of calling citizens himself. I am floored by how they handled this entire ordeal. They made a really tough situation very easy and stress free. Highly recommend.

Ky
Review №40

We had Howald come out for scheduled and routine maintenance on our HVAC system. Dan was SUPER nice and friendly. He was more than willing to have me follow him around as he taught me different tips for more efficiently heating our house. I would definitely recommend Howald as they have been 1st class throughout the entire process.

Sh
Review №41

We purchased our home only eight months ago and first called on Howald for emergency furnace repair, five months ago, when we found a Howald service sticker on our furnace.Communication and service were friendly, professional, punctual, respectful of us and our home, efficient, effective, and reasonably priced.Last week we called on Howald, again, for an A/C repair. Almost everything was excellent, as before. But the tech, who is clearly knowledgable and conscientious, missed an extremely basic diagnostic check. The tech advised that an electrician was needed when there was actually a very simple fix that our electrician diagnosed and fixed in a matter of only a few minutes.Why, despite that simple oversight, is this a 5-Star review?When I communicated the matter to Howald by email, Matt at Howald called me within minutes and asked a couple questions, with genuine concern, for more details. He immediately made it right with a sincerely regretful apology, no excuses, and a full refund for the service call even though I told him I wasnt looking for a refund, only that I was providing feedback to help reduce the chance of similar oversight on future service calls.Over the past 30-some years, Ive worked with several HVAC and other residential and commercial facilities service companies for home, rental property, and business needs. Ive experienced the full spectrum – the good, the bad, and the ugly ...Howald is definitely one of the Good.Despite the hiccup on this service call, well confidently continue to work with and recommend Howald Heating, Air Conditioning, and Plumbing.

Jo
Review №42

Shout out to Howald Heating for provided outstanding service with our Spring Tune Up today, as weve found to always be the case. They provide reminder calls, and their technicians are courteous and through. Additionally during COVID weve appreciated adherence to precautions including face coverings and performing paperwork in their vans.

Ke
Review №43

Awesome overall experience with Howald! For as much as we didnt want to get another HVAC system, Howald staff came off as very genuine with their service and made the experience convenient and easy for us. Don went over different options that fit our needs and didnt force us to pay more if we didnt need to. Don was able to get me a better price then I expected- which was great! Technicians Jake and Mason came out the next day and installed our new HVAC system. They were on time and went out of their way to answer any questions I had. I was very pleased with our experience and would recommend them to anyone. Will be using Howald again!

Ma
Review №44

Friendly. On time . Knowledgeable. Highly recommend.

Jo
Review №45

Sams work, like all Howalds work, top notch.

Ca
Review №46

James showed a great deal of HVAC knowledge by coming in to finish a job that was botched by the tech that was here earlier today.

Ma
Review №47

Had Howald install a completely new HVAC system (furnace, A/C unit, duct system) in my 160 year old home. Could not be happier with the results. Installing an HVAC system in a home that was never designed for one brings up unique challenges – I didn’t want it to be overly intrusive (the home has solid brick walls). Howald was able to install the entire system in a very unobtrusive way using very small spaces and only a couple available runs to the second story. Tim from sales was very knowledgeable at the initial consultation and Chris and Jesse from the installation team could not have been greater.

So
Review №48

Austin always does a great job.

Ma
Review №49

Locally owned business that always puts the customer first! Larry, Linda, and Ed are really good people who read you like friends. Highly recommended!!

Br
Review №50

The sales team at Howald demonstrated that they treat customers like family. I asked them to quote an entire new heating and cooling system after an inspection from one of their competitors showed that I had a leaky heat exchanger. They quoted the system but also did an independent inspection of the heat exchanger and were able to prove that it passed a pressurized leak test meaning that I did not need an entire new system. This saved me thousands of dollars. I am thankful I called them!

Di
Review №51

If you need to buy something new, Howald is great. I used to use them for years for maintenance. However, twice now, Ive needed something cleaned or repaired and they instead try to avoid the work and just sell me something new. The first time this happened was last year with my water heater. It is older and I wanted it flushed. The tech came and just looked at me and said well this is a lot of work to flush, might leak, and probably just get a new one... He just stared at me. I paid him his service fee and he left. I wasnt in the market for a water heater (when mine was working fine) I said no thanks- I then had someone else come- he didnt mention it, immediately flushed it without any issue and very minimal sediment, and Im good to go. Today Howald came to look at my AC in response to a home inspection response to have it service and entire HVAC system cleaned. They only scheduled for a minimal amount of time so that was the first issue. Then, we had to convince the tech to do service work and cleaning maintenance on our old but still working AC. The whole time he kept mentioning the age of the unit, etc. If youre looking for maintenance or repairs and not to buy something brand new- dont call Howald. In both cases, they didnt want to do the work.IN RESPONSE TO THE BELOW: The simple call to the office included the office arguing with my partner that we asked only for AC service- and instead of taking our word for it - they had to go play back the old recording of the call! Luckily, Howald granted our *second* request to have the work done and the tech stayed. In response to the confusion because of the season: I called in response to a home inspection and read verbatim what I needed so there should be no confusion on what people typically ask for. After the call to the office, we werent going to call back to be argued with again. Your long voicemail yesterday asking that I talk to you and then also accusing me of leaving two reviews (which I did not) doesnt help. I let the water heater thing go the first time. What Ive also let slide is I bought and paid for a maintenance contract that I wasnt able to use before the expiration date for a variety of reasons which took me away from home (which I explained over the phone). No compromise from you there either. My money was gone. Fine. Again, I didnt leave a bad review. So between the first water heater service (sales) call, the maintenance contract, and this, I had no faith a phone call would do me any good. It hasnt before. Im also out 366.00 for yesterday for a visit that lasted a little over an hour and several hundred for the other two issues with Howald. A review is warranted. In addition, were having another company come by today to do what I asked for - inspect and diagnose the AC in detail (not just tell me its old and recommend a new one). We didnt have to wait 2 weeks for that appointment.

Ni
Review №52

Cannot speak more highly of Kevin who came out to do the maintenance check on our AC and furnace. We bought our house a year ago and noticed some issues with the cooling and heating being off. He came in, was very friendly, not only checked the AC and furnace (and identified issues and fixed them quickly), but also checked to see that we had an outside issue that he recommended fixing to help our entire system run better. He also explained every detail I needed to better understand how my system operates and how conditions can affect the rest of my house. Recommend them! Even though it took 2 weeks to get scheduled, it was worth it. We all know how busy these HVAC companies are in the summer.

St
Review №53

Harry from Howald Plumbing came out last Wednesday to repair a dripping bath tub faucet. He did a great job. A week later and not a single leak or drip. He was very professional and even cleaned up when he was done. I had several other quotes for the repair and Howald not only had the best price but I found them to be the most professional. Talked to their Service Manager, Steve, who was great. I explained the situation and he was able to trouble shoot it over the phone and quote me the repair price. I am very pleased and impressed with Howald Plumbing and will definitely use them again.

Ho
Review №54

Howald Heating & Air Conditioning installed new heating ducts yesterday in our crawlspace. We are pleased with the flexible ducts, but also with the placement of them in our cramped space. They hung the ducts close to the floorboards and maximized the space in the crawlspace. We are very pleased with their work and would call them again.

Al
Review №55

Great service, solved my problem in no time

Ky
Review №56

This is the second time weve had Howald out to our home and they provided a disappointing experience.The first time was a water heater that they said was too old to clean, we then called the company out that installed the water heater and it was promptly cleaned (Roby Plumbing). Seemed like the tech was making excuses to get out of performing the work.The second time was today. We scheduled them to do service our HVAC system and we did not spell out for them that we meant the AC and Furnace, we were only scheduled to have our AC serviced. Only after a stern call to their office were we able to get them to service the furnace. Then the tech that showed up today just wanted to carry on about the age of our unit instead of providing a diagnosis of the issue.Weve had other positive experiences but those are before these last two. Im all about a good experience with a company when I have options to get the exact same product from other sources and we simply did not have that here.

To
Review №57

We have always had great experiences with Howald Heating & Air. Howald came within 2 hours recently when our heat was not coming on. Dan showed up early and diagnosed the problem within minutes. He had the part on his truck and we were up and running again. When finished, Dan explained all he did and gave us a mini lesson on heating and air. He was very informative and not once did he try to up sell us. Howald Heating & Airs staff makes things feel less stressful when our system goes on the fritz. They continue to earn our business because of their honesty and integrity.

jo
Review №58

They came to service our two air conditioning units and furnaces. We have been using Howald for years. Knowing almost a year in advance that this visit would require maintenance kits and other products to be inserted into the units, they brought those products with them to our house to be installed. The only problem is that they marked up each and every one of the products by over 65% even though with a few days notice I could have gone online and purchased the exact same model and saved 65% on the cost. I dont like this way of doing business. I would like Howald to make money, as I believe they deliver good services, but I dont appreciate being raked over the coals for 65% mark ups on goods that are easily purchased elsewhere for a fraction of the cost.Thank you for your response below. Yes, we have been long time customers of yours and have spent more than $20k with you over the last couple of years. That is all the more reason why I am disappointed in the excessive markup and total lack of transparency for something you or your staff knew we needed for an entire year and could have provided us with the option of having you purchase and bring it to install OR for us to purchase on our own and you to install. Had you been transparent about the process I would be on google raving about you and providing you with a 5 star review for your transparency and excellent work. But that is not what happened. And when I called after the fact, I was provided no additional explanation other than that is what you charge.

La
Review №59

We cannot recommend this company enough. After countless estimates and experiences of being let down by other reputable plumbing companies, Howald really stepped up as a reliable, trustworthy, fair, & knowledgeable company. We were fortunate to get the father/son duo and they not only fixed our main problem, they tweaked a few other plumbing glitches for a fair price and made our plumbing even that much better. They are officially our go-tos for all plumbing, heating, and air conditioning problems we will face in our future. Do yourself a favor and hire them!

An
Review №60

Responsive customer service

Da
Review №61

Greg went above and beyond!

Wi
Review №62

Always the best service for HAC and Plumbing !!

Du
Review №63

Just had an emergency call for no heat in our house. Kevin the technician called very quickly to tell me his schedule for the day. They were experiencing high call volume due to weather. He arrived almost exactly at his estimated time. Very professional, courteous and helpful. My system is up and running again and we are very happy. I highly recommend calling Howald if you need HVAC work.

Va
Review №64

Our tech Dan showed up early, which was awesome, and walked me through all of the stuff he was doing/checking with our furnace. He was incredibly informative and not once did he try and upsell. My dogs took to him right away, which told me all I needed to know about his character. All of the interactions weve had with Howald (a/c and now furnace) have been pleasant. Its never fun to have issues with major expense items, but Howalds staff has this way of making things feel less horrible and solidly manageable. They have continued to earn our business with both actions and words and Im so grateful to have stumbled across this company! So thankful to the friends who recommended them!

An
Review №65

Howald Heating and Air recently put in a new AC unit at my business. I am very impressed with their timeliness, responsiveness and professionalism. They went above and beyond to ensure our satisfaction. I would highly recommend them for your home or business

Ch
Review №66

This is a great company to service all of your heating, air conditioning, and plumbing needs. Very reasonable, competitive pricing and superior workmanship! I recommend this company to everyone who hasnt yet tried them. You want call another company again after your experience with this fantastic group of courteous professionals!

Ch
Review №67

Kevin was at my house and did a heating system tune up. He was very professional and definitely knew his stuff. He found a couple items that should improve the efficiency of my furnace. I am very satisfied with my service with Howald Heating and Air Conditioning.

Vi
Review №68

A totally awesome and experienced team, which I have used for years. From HVAC to plumbing to attic insulation we could not be happier. The price is competitive and the service is beyond good. Be sure to check website for coupons, as we just saved $189.00 on an attic insulation job.

Ru
Review №69

Kitchen faucet needed replacing. Called on tuesday and repair was done today. Repairman was on time, assessed the situation, was polite, courteous and did not make a mess. A very pleasant experience. Recommend them highly.

Ed
Review №70

I called Howald to do warranty work on my AC that they installed 4 years ago. My house was extremely hot. The technician told me it was because my attic insulation was not sufficient. $85 service fee. I then called an independent guy that I was told about. He came by and did an inspection and replaced a capacitor. Cost me $175 and my house has been cool ever since.

S
Review №71

Have used them a few times, and they have consistently had experienced, quality technicians come out. My most recent experiences with them were for plumbing issues -- one bathroom and one kitchen issue -- and they came promptly and did a good job, even when one of the situations involved some trouble-shooting. Solid, trustworthy business. Would absolutely recommend them.

Je
Review №72

I have received nothing but great service from Howald.We found out that wed need to replace our AC unit earlier this summer and had a team out within a week to install during one of their busiest times of the season. The sales person that we worked with went out of his way to get us scheduled as soon as possible and even offered to help with a stop gap solution since we couldnt be scheduled earlier. Once he learned that it would not work, he explained why he couldnt as opposed to unnecessarily charging us money for something he knew wouldnt work in the first place.Every technician weve had out has been professional and extremely knowledgeable. We recently had our AC go out due to an incorrect fuse and made an emergency service call around 5 pm. A technician was out by 9 that evening to fix it. We were charged although it should have been under warranty. We called the next day and were reimbursed for most of the charge.Overall, our experience has been extremely positive with Howald. They appear to be a local/family owned business that will do anything for their customers and hire very knowledgeable and professional individuals.

J
Review №73

Good Company-Small enough to give personal service and big enough to handle the job.

Ch
Review №74

I had Howald Heating & Plumbing come to my house to diagnose and fix an issue I was having with a lack of hot water pressure. Austin, the plumber that showed up, diagnosed and fixed the problem withing one hour. He was very courteous and the price was definitely reasonable. Highly recommended!

Ji
Review №75

Great service techs, reasonable prices .

Ma
Review №76

Two words-First Rate! Had a 15 year old HVAC unit that needed to be replaced. After (5) bids from other Companies, on advice of my Friend, called Howald and met with Tim F. Should have called them first. Tim explained everything in detail and in a way I could understand. He has over 24 years experience and was willing to work with me on price. Their bid was $300 less than all others and he was the only guy that actually listened to me and didnt try to up-sell me or push something I didnt want.Set up install 2 days later and their Installers (Jason and Chris) actually showed up 20 minutes early. They have been working together for over ten years and one knows what the other needs or is thinking without asking asking. They work in perfect tandem and knocked out the job in less than 5 hours. They displayed a thorough mastery of knowledge on every question I had during the install and left my house cleaner than it was before they showed up. After the install, Jason took 10 minutes to go over energy efficiency best practices, maintenance, etc. He truly cared about his Customer and about making sure that every nut and bolt was tight and everything was perfect.If you dont want high pressure sales tactics and an honest Company that delivers on what they say and prides itself on integrity then call Howald.

Ma
Review №77

Mike Grant installed a water heater for me but discolored water persisted. Even though he had a busy, he came after hours and stayed until the problem was fixed. I highly recommend Mike and Howald H&A. Mike Patterson is great for heating also.

SS
Review №78

Kevin was awesome!!! He was professional, kind, informative and thorough. Thanks for hiring great technicians.

Ke
Review №79

Our furnace stopped working on the snowy and cold Friday night before the holiday weekend (New Years). We called the 24/7 number at 7 pm and the emergency technician (Josh) called us back right away. He offered to come out that night even though the roads were terrible. We opted to wait until the next morning. He showed up first thing Saturday morning and was right on time. He was friendly and professional. He took his time to make sure the repair was complete, that our heat was restored, and that all our questions were answered. We highly recommend this company.

Ni
Review №80

Courteous and Honest - Our air stopped working during the hottest week of September. We had a Howald tech out who replaced a fuse which fixed our air, but the fuse blew again overnight.I called and there was a new tech who came out a few hours after I called. James was very detailed in trying to locate the problem causing our fuse to continue to blow. He found some wires in our condensate pump that were improperly connected and this led to the discovery of the root of the problem - the pump was going bad, but because of the wires being hooked up improperly, it was killing the entire a/c unit versus the condensation overflowing in the laundry room.He replaced the pump and in doing so discovered that the hose that drains the pump was kinked which was likely the cause of the pump overworking and burning out.He was very courteous and expresses an apparent passion for his job. I would recommend James (Howald) to any homeowner in need of HVAC work.

Ge
Review №81

Howald HVAC came to my home for a plumbing problem today. I had previously had them out to clean my furnace and was very happy with the service. Today, they went above and beyond in fixing a problem that was larger than I anticipated. The tech, Chris Vosika, was fast, friendly, knowledgeable and repaired everything very well.I am not in the habit of writing reviews. In this case, it is warranted. Before I could even finish writing this review, the owner of the company, Larry Howald, called to follow up with me.You can do no better than to call Howald for HVAC or plumbing problems. Ive been a homeowner for 35 years. Most times, the repair person leaves the house and one is left poorer and somewhat disappointed. Im actually happy as the disaster in my lower level has been repaired, it cost less than I anticipated and Chris was honest and a real nice guy!Call Howald for service!

Br
Review №82

Superb! Great salesman...great installers..great price...really nice folks😀

Pa
Review №83

We truly appreciated the help and suggestions of Steve. He did a great job sorting out our plumbing problems and finding solutions! Thanks!

In
Review №84

They did a great job! Had a plumbing issue. Someone came out and fixed the problem within a few hours. Will highly recommend to my friend.

Jo
Review №85

I cant speak to their actual heating and cooling work, but I still testify to their customer service. I needed a filter cabinet cover for my AC unit -- just a silly little cover. One of their technicians took the time to look at pictures of unit, get measurements from me, and fashion a cover out of scrap metal -- all of this during a heat wave when they were super busy. Super impressed with their care for the customer, even one like me who was only buying a small metal scrap.

An
Review №86

Howald has done 2 complex plumbing jobs for me, and installed a mini split ductless AC unit on my 2nd floor for zone control.On one plumbing job, they were able to find a way to substantially reduce the effort, cost, and time for my benefit.For the ductless AC unit, I had 2 estimates of cost from 2 companies, and Howald was almost 50% cheaper for the same unit.They answered all my ignorant questions and were friendly each time. If there was a hiccup in something on the job they made it right.

St
Review №87

James was our technician and gave us fantastic service. Absolute rockstar !! Thanks again James!!

Je
Review №88

Im finishing my basement and my drywallers came across some hvac issues I had that I was unaware of. I called howald heating and cooling and they were able to fit me in that week since I was in a time crunch. The price was fair and the technician was knowledgable and professional. Id definitely call them again and recommend them to others!

Fr
Review №89

Real nice service.

Le
Review №90

They came through with needed repairs but cant get to preventive maintenance...they need more techs.

Mi
Review №91

They Are Great! ROCK STARS!

St
Review №92

Competent and fairly priced.

Ph
Review №93

Honest, knowledgeable and prompt.

We
Review №94

Friendly and knowledgeable

Be
Review №95

Based on recommendations from other Midtown parents, I am so happy we had Howald do our tricky plumbing vent repair in our 100 year old home we recently purchased.. The pipe had literally rusted through and looked like swiss cheese. The A-Team showed up in force (Austin, Armon and Andrew) and did an excellent job on what could have been a money pit situation. When this was completed, they also unclogged a drum trap on the old claw foot tub.

Sc
Review №96

Austin Metzler was friendly, punctual, informative, professional, and efficient in recommending and installing a new toilet when we had to replace our old one due to leaking.

Jo
Review №97

Josh Thompson was courteous, safe and tenacious. This was a very good experience.

Information
18 Photos
97 Comments
4.6 Rating
  • Address:6542 E Westfield Blvd, Indianapolis, IN 46220, United States
  • Site:http://howaldheatingandair.com/
  • Phone:+1 317-527-4130
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • Air duct cleaning service
  • Furnace repair service
  • Heating contractor
  • HVAC contractor
  • Plumber
Working hours
  • Monday:7:30am–5pm
  • Tuesday:7:30am–5pm
  • Wednesday:7:30am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7:30am–5pm
  • Sunday:7:30am–5pm
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