Discovered water leaking from the hot water tank Friday evening! Figured I would have to wait until Monday to get someone out to replace it. Called a couple pf places Saturday morning. B&W put me on their schedule for Saturday afternoon but was able to come sooner because of a cancellation. I was impressed with the technician who arrived on time and was very knowledgeable. While he was here discovered the sump pump also did not work! In about 2 1/2 hours both had been replaced. The cost seemed a little pricey but I was thrilled to have the work completed so soon. I would use this business again.

Had a broken compactor. Nate diagnosed it quick. Fixed it even quicker. Told me also how to keep it from happening again so fast in the future. Great price and great service. Will be definitely using the guys in the black truck again in the future for other maintenance needs. Thanks

I needed my drains fixes and the plumber was very upfront about the maximum cost of the work if he couldnt get the drain out. Fortunately he was able to get one drain out, which saved us about $200 and a hole in the wall. He did have to open up one wall but he was able to locate it in a closet so repairs will be easier for us to do. He was very helpful and courteous- I was really please with his work and felt it was a really fair price given the amount of work he had to do. Ill be using them again for all my plumbing needs.

Replaced pressure reducer valve and pressure gauge. Plumber provided excellent service. However, 2 things to note. Two appointments required as part not on truck first time. Cost estimate revised upwards on second appointment.

On time and very nice tech. Completed all work quickly and professionally. Would recommend and use for future needs.

B&W Plumbing has been taking care of my familys plumping for well over 30 years and theyve always done an excellent job. Theyre quick, professional and priced reasonably well. I would highly recommend them.

They were able to come next day from calling about a leaking water heater. Water heater was 8+ years old and had begun rusting inside the outer shield resulting in the leak. B&W was able to get a replacement heater installed same day and also addressed water main line valve that began to leak after work always completed (replaced valve).

A major power surge caused by an electrical situation unrelated to the A/C system cause a transformer that controls power to the control board to burn out. The repair was swift, efficient and effective. We have used B&W for almost 20 years in both South Bend and Indy and believe we get excellent service from them and will continue using their services in the future.

B&W has always been an incredible company to perform work. My air condenser repair was no different. They’re quick to respond, quicker to fix. I can’t recommend them enough.

We use B&W for any of our HVAC and plumbing needs. I love how professional they are and their commitment to doing what is right for their clients. Thank you again B&W for being awesome!

Great company the lady answering the phone is great. The guys that came were great and the job was done very well. Would recommend this company.

I’ve used B&W for plumbing repairs, plumbing equipment installation, and HVAC repairs and maintenance. Each time, they’ve been pleasant to deal with, quick, priced well, knowledgeable, and a pleasure to do business. You might find a cheaper place to work with (although, they’re not at all overly expensive), but you’re not likely to find a team as responsive, quick-working, and willing to share their vast knowledge. I’ll use them any time for their host of services.

We had some issues that needed to get worked through but Max and Nathan were awesome… Max spent a lot of time here trying to find the problem Nathan was superior in helping solve the problem. I would definitely recommend BMW for any of your heated in the air repairs

Very happy with the service I received. Technician was prompt, knowledgeable, friendly and very professional. Fairly priced. I would definitely recommend to others and will use again if needed.

Very pleased with our Technician, Nathan. He represented B&W Plumbing with a professional and knowledgeable manner. I also appreciated the senior citizen discount!

These guys are prompt and prepared for almost anything they come across during their maintenance checks. Great, quiet service, with no sticker shock at the end. Masked and shoe-covered. I highly recommend them.

Our plumber called and was able to make his appointment almost two hours earlier than scheduled. That worked for us. And his quick repair of our garbage disposal made our day even better. Thanks!

Tom is an excellent technician, extremely responsive and helpful. He came first thing to our house to look at our AC system after we called him at home before he went into work. We can always rely on B & W’s fine service, and Tom is who we ask for!

The two men were punctual, polite, and friendly. They worked clean and took away all waste materials. Very good experience. Would recommend and contact again. Thank you!!

Recommend by a friend. Provided quick friendly service at a reasonable price. Cannot ask for more!

By&W replaced the sewer lines in my house. My home was built in 1933 and still had the old cast iron sewer lines. I was fairly anxious about the work because it was a pretty large project. They did an amazing job with not only the project but also communicating with me to ease my nerves. I’m glad I hired them.

B&W provided excellent plumbing service for us when our sump pump system and backup seized working correctly. The receptionist we spoke with early that morning was very helpful and was able to set up our appointment within the hour. Mitchell was the technician sent to our house to diagnose our problem quickly. He was very knowledgeable and we were confident with his diagnosis. We hired B&W right away to do the job. Mitchell provided excellent CUSTOMER service and repair / installation. We will definately call B&W in the future for service.

Have been a B&W customer for several years, but no longer. Last estimate was comically expensive. I ate the charge for the estimate and did the work myself for about 20% of the quoted price. I understand your employees need to eat, but your customers do too.

2019 - Excellent customer service and problem solving. Friendly, professional and knowledgable. On time, clean and did a great job testing to make sure all worked properly. Removed an old laundry sink and washing machine drain and replaced with new sink, tied in drain line. Very happy with end result.Updated 2020 - I had B&W back to repair or replace slow flushing toilets, and fortunately, while I was prepared to replace, B&W saved me a ton by adjusting some things inside the tank, adjusting the water levels and returning the toilets to flushing properly. Very happy with the B&W team - Randy and Mitchell!

B & W did a wonderful job. When I called the operator gave me a very accurate estimate of when someone would be out. The technician was out within an hour of my call and had my furnace working quickly. Everyone was very polite and friendly. Highly recommend.

They were professional, showed up on time, and did a great job. Will definitely hire them again

Mitchell expertly diagnosed the source of trouble in a leak we were experiencing. I especially appreciated that he communicated well and thoroughly all the way through the process, and set good expectations about what was going to happen. It turned out to be a relatively simple fix, which kept my cost low, which is always nice!

In 2018 I got a quote for a gas 199,000 btu Navien tankless water heater from B&W as well as some other plumbing companies offering different brands. We didnt act upon our plan until 2021. The new price estimate made sense with the passage of time annd inflation when compared to the original. Quick scheduling and motivated installation plumbers made this experience feel like Christmas morning as a young child. The two man crew arrived on time and energized to provide great service and technical details of the process. Will I be using them for a scheduled maintenance plan and future service? You bet I will.

Fast, friendly service! Highly recommend!

The plumber was knowledgeable and patient. He was gave us a fair price. Thank you B&W.

Cory came out to our Prevost coach and fixed our cruise air AC and recharged our chassis air. He was prompt, very friendly and really knew his AC. I wis B&W had a west coast office. If you need quick AC work call these guys.

Greatful they could come diagnose the issue with my tankless water heater the day before Easter. They didn’t have the part but came and installed it on Monday. Unfortunately when it was installed an o-ring had not been installed and a large amount of water leaked in our basement. They tried to clean it up but in the end I was left with hours of major clean up to do on my own. Would have appreciated more effort to clean it up or at least a reduced price as this was considerable time and effort on my part not due to the actual plumbing issue.

Mike is great. Conscientious, quick, and good at his job. Would recommend

The two gentlemen installed a water heater and did a great job

Ive used other HVAC/Plumbing companies in the past but after today I will only use B&W. They are professional and honest. They do not try to up sell you on things you dont need as well as make you believe the service is needed now, like dire. Not only that, they are on time and courteous. Oh, and did I mention it is a woman owned business who does things right the first time. Lastly, their warranty cant be beat!

Man, Plumber Dave was awesome! he cleared the clog in our sink, in no time flat! we used another plumber service previously, and that didnt work. But Plumber Dave fixed it right this time.! 10/10 would use again.

I have used B&W for multiple projects - HVAC work, including furnace vent install in an old chimney, running new drain lines, install of a whole home water filter system. Knowledgeable, skilled, and courteous technicians. Prices very reasonable for the level of work involved. Most recently had a furnace circuit board relay that had gone bad and chasing major aggregation to pinpoint. The tech who handled listened to the explanations from my wife and I of what we were noticing and was able to troubleshoot the issue. Great group and will continue to use.

Quick response, very reasonably priced, fixed our main waste pipe issue same day and initial estimate.

B&W has always done a great job, been on time and very easy to work with. Would definitely recommend their services!

Mike came out extremely quickly to help us with our sump pump. We had 2” of standing water and couldn’t wait till tomorrow like another service quoted. He showed us the issue, replaced the old broken pump and got the water moving out. He also showed me how yo work my water softener while he was there. Thanks Mike.

I needed to have the capacitor replaced on my outdoor unit. B&W’s price for this was reasonable, about $100 less than a company I had used in the past.

Technician was patient, informative and correctly diagnosed the problem of low water supply.

DT switched out a defective kitchen faucet for a new Delta faucet and did an excellent job.

Quick turnaround, professional service, fair price

The technician was super respectful and very professional.

Great service on same day of call. Will use them again in the future.

Our experience with B&W and Plumber Dave was incredible! Plumber Dave is knowledgeable and explains things very well. His communication skills and ability to answer our questions was fantastic! He took the time to walk around the house (interior and exterior) to better understand how the plumbing worked and what pipes led to where. He even showed us a few things we were unaware of. We had our water heater replaced, sump pump replaced with a battery backup installed, and a water softener installed. Everything was done at a reasonable price too. I would highly recommend B&W and especially Plumber Dave!

Service man was prompt, friendly and knowledgeable. We’re pleased with results!

The repairman arrived on time and with mask on. He repaired the toilet in a reasonable length of time and explained in detail when needed to be done. He cleaned up after himself and was professional and cordial. I highly recommend B &W Plumbing.

Very courteous and thorough service person persisted in searching for problem until he found it and repaired it. Explained everything, including photos. I feel very well cared for. Thank you.

Dontrell (DT) was AMAZING!!!

I called late in the evening for a leaking pipe and as always B&W arrived within an hour and stabilized the pipe leak before coming back the next morning and installing a new hot water heater (it had 14 years in it) and running new line while the weather was enormously cold and unpleasant. I will always use B&W for my plumbing and have been really pleased with them.

Needed to replace hot and cold water facets in laundry room for washing machine. Plumber Dave did fantastic work...Had to do a bit of drywall work too....Extremely satisfiedHe helped me move and connect new washing machine....very grateful

I used this company for installing toilets and water softener. Beth replies my email promptly on Saturday and got me the appointment for the Monday morning. Special thanks to the Michael Bratton, he works really hard to help me with the installation for a day from 10-4 even without taking a break! Thank you so much for the service and the price is pretty reasonable :)

Super fast response, SO nice, well priced. Would highly recommend for the West Side of Indy!

The service was great. Ive used B&W in the past. I highly recommend B&W.

B and W plumbing is always do a great job. They show up when they say and their prices seem fair. David was professional and courteous. Ken

Replaced a difficult to get to sump pump.Very very professional!

Plummer Dave and Eric were awesome

I am the original owner of my condo and have used B & W for almost 20 years. They are the best!

Called in the morning and 1.5 hours later the plumber was on site. He quickly addressed the issue and the shower temp handle was fixed. He even checked all of the other shower handles and we were done. Excellent service, professsional and friendly. I highly recommend!

My service guy Tom was very polite and professional. He was on time. The leak in my HVAC ended up being an easy fix. It was a drain needing unclogged. He was in and out in no time. My experience was perfect and I’ll definitely use this company again.

B&W service technician Nathan was polite, efficient and on time. Great company to use when selling our home.

We only have 1 bathroom in our house, so having a toilet down is a major inconvenience. They were able to come out within an hour or two of calling.....no more sleeping at my parents house and no more rust periodically coming out of our faucets. Our technician did a good job explaining everything to us before he did any work. We will use them again!

Excellent work! Tom very professional and solid knowledge on a new build house and corrected issues.

They arrived when promised and completed the work quickly. They were very professional.

Update: we had Dave back out to complete the repairs he quoted earlier. The quote was a couple dollars higher than the cost came out to be! Another great experience with B&W and Dave!Dave got here at the beginning of the time frame I was given and was fantastic! Repair done at a reasonable price and quote for future repairs. Kim was great getting us on the schedule quickly! Will definitely be calling again.

Nathan was respectful, efficient, timely, personable. Very pleased with his work and professionalism.

I received prompt, courteous, and professional service from your wonderful staff once again. This time it was Plumber Dave who fixed our plumbing problems. He answered questions, put up with more questions, and talked about what we could do in the future to solve or prevent the problems. I will continue to happily recommend B&W Plumbing to all of my friends!Terry

I was pleased .

Nick from B&W did a phenomenal job. Best of all he was patient and thorough! Great job Nick! I would definitely recommend.

Great company and even more amazing is Plumber Dave! Incredibly smart, honest and talented! I won’t call anyone else for plumbing!

I have used B & W several times over the years. Most recently I had a water heater problem at a rental property. It had a leak (second time this has happened) and they were able to fix it yet again. No pressure to replace it and they didnt even charge for a return visit when the tenant couldnt get the pilot light lit.I spent less than $300 to fix instead of $1200 to replace. Thats why I give them 5 stars!

B&W answered all questions. Technicians were pleasant and knowledgeable. Took time to do job right. Very satisfied.

Arrived earlier than scheduled and called me ahead of time to let me know he would be early. Quickly diagnosed the problem and fixed it after letting me know how much it would cost. Cost a little high in my opinion but it seems that is the case for any HVAC repair.

Awesome jobs! Don was a true professional! A man with a purpose!!!

Holy cow! B&W is lights out awesome! My non-emergency appointment was easy to schedule online, and Plumber Dave was superb! Hes a great communicator and super-patient. Thanks so much!

B&W always come on time for the appointment and explain everything that they are doing or need to do. Corey was helpful and professional. He explained the maintenance agreement I wanted and checked our 4 air conditioning units. So glad to be working with them.

Tried to replace a hot water heater shutoff valve myself but couldnt get it to stop leaking. Made a call to B & W around 6, or a little after. Got a call from Michael at 6:18. He got here before 7 and he got the valve replaced and our water back on in short order. Great experience!

B&W showed up on time and quickly confirmed the problem. They gave me a reasonable estimate and price for fixing the problem and then met the expectations. I appreciate the transparency and ability to execute on what was promised.

Prompt, clean, friendly, professional servce; reasonable price.

I called them. They where quick with an on the spot estimate. I did not actually use their service.

From my call to their answering service Friday evening to a return call 15 minutes later from Corey, to a scheduling call Saturday morning, to a visit from Corey Monday morning, to a followup call from the office Tuesday morning, B&W was very professional and attentive. Corey quickly diagnosed and apparently fixed the problem. The noise which we previously experienced has not returned as of Wednesday morning.Corey has been here before and has always conducted himself professionally.Thanks,Lee

Been having them help us for many many years. Found and fixed radiant heat pipe in the floor concrete slab which is not an easy thing. Wouldnt consider using any other company. They are experts on radiant heat and other plumbing jobs weve used them for. Fast, considerate, helpful,sympathetic, and professional. Theyre the best in Indianapolis.

They were able to come out same day and resolved the problem for much less than I expected. Ive used them for years and always received great service at fair prices. Also we like to support a local company.

Tom is very pleasant, kind and easy to have in our home even at this time in our country. I was impressed with the mask, gloves and shoe covers. We signed up again for the two visits per year contract. Good job B&W!

Very prompt, professional, knowledgeable. When Michael left, we were very confident our problem had been resolved in a timely manner.

It was very professional and exceptional service. The tech was knowledgeable, helpful and courteous at all times. Bobby was very helpful with explanation of operations of equipment. He explained the operation of the thermostat to my mom in order for her to understand how to work. The techs clean all mess and put back all the stuff they had to move. Thank You so much. 👍👍👌👌😃😃😃😃

Plumber knew his stuff!

On a Saturday afternoon, B&W answered my emergency call about a clog in the main sewage drain. The person answering the phone was courteous, and contacted the technician. Randy, the plumber, showed up promptly and assessed the situation and gave me an estimate of the cost. Then, proceeded to clear the clog and recommend a more permanent resolution.

I had great experience with B&W today. Dave and Spencer replaced our water heater.It was a bit more complicated than expected because of the limited space in the closet. Dave actually called me after they left the first time to tell me that he might be able to find a replacement water heater of the same capacity that would fit in the space. And he did.The water heater works great, and the installation is first class. Dave answered all of my questions in a way that I could understand.I am very pleased with the experience, and with the value for price I paid. I would recommend B&W, and in particular Dave to anyone else who is considering having a water heater replaced.

Plumber Dave is fabulous. I recommend him to all my neighbors and customers and they all agree! :)

Dontril was great. He was knowledgeable and took his time to make sure I understood what the problem was and what to look for in the future if I had difficulties with the sewage ejector pump. B&W was able to provide same day service. Would definitely use them again.

They did a great job under tough circumstances...tight area in which to install my water heater (condo).

Ive been using B&W Plumbing for over 25 years for all my plumbing needs. They are always professional and always fix it right the first time. Plumber Dave is the best plumber in the business. He came out and installed a new sump pump and backup sump pump 3 hours after I called. Ron Prusinski

Plumber Dave was very professional and does superb work. Our shut off valve for the main was faulty. It was located at ground level and in tight quarters.Dave did a fantastic job replacing it! I highly recommend plumber Dave and B&W!

Dontril Williams has to be one of the best plumbers I have ever encountered. Extremely professional and took great pride and detail in his work with diagnosing the problem then fixing it. It was very much appreciated.

Michael is always professional, prompt and very helpful. Id gladly recommend B&W and Michael specifically to anyone. Thanks!

I originally called for a drain to be looked at. Nick came and did what he could. I had a greater idea of what needed to happen. Nick inspected my crawl space and came up with a less expensive; while maintaining the proper way, fix. Professional, easy to understand, answered all my questuins so i understood. Nick had a helper with him on the repair dsy, a young courteous man. Properly cleaned up when i got home. Nick and his helper( sorry i dont remember his name)nailed it. Hope i dont need them for awhile, but if i do, they have my business

Great people to work with. Plumber Dave is the best. Installed a hot water heater that failed within warranty period. B&W replaced it, no questions, no extra cost. They have always done a great job for me. Highly recommend.