Dispatch Amy was responsive and nice she took good care and concerned about what I needed. Jordan was very professional and kept in contact with me throughout the service. They responded very quickly to come out to my house. I would highly recommend champion heating and cooling and plumbing To anyone who needs fix with finding a leak and repairing it. Thank you so much champion Amy and Jordan you are highly appreciated. 👍😊😜😁

Nathan from Chapman quickly diagnosed the issue with our outdoor hose bib and replaced it improving upon the original work performed 25 years ago when our home was originally built. Nathan is well-skilled and knowledgeable. He explained everything to my level of understanding and was very pleasant to interact with. Would definitively call upon him with any future plumbing issues.

Once again David serviced our units. He is experienced, professional and does through work. He is the best service technician they have. (This spring he cleaned out my A/C units and nobody had ever actually removed all the leaves and debris in bottom of our outdoor units then hosed everything down.)

The Chapman team has always dealt with me fairly and provided us with quality products and service. The young technician, Gunnar, who serviced our equipment this week was both courteous and professional. He was willing to answer questions, make suggestions and left us with the feeling that we were in good hands.

The crew was courteous, professional and explained what needed to be done and the recommended approach they were going to use.I highly recommend this company and Nathan & his partner. Please consider offering Military discounts. Thank you

Aaron came to check my downstairs AC. He was very thorough & explained everything very well. I now know, thanks to Aaron how old my AC unit is …19! He is very knowledgeable & personable. I have met most of the Chapman staff & now wouldn’t use any other company. Kudos to Chapman for hiring such experienced people.

We had a clogged toilet for 3 days. We tried everything we could to get it to stay unclogged, but with no luck. I called another company, and they couldnt come for 5 days. I remembered hearing the adds on WFMS with Jim, Deb, and Kevin, and decided to give Chapman a try. I honestly wasnt sure if they would be as good as they always rave about. I called at 9:30, and they were able to get to our house that day between 2-6. I was thrilled, and cancelled the other appointment.I received a phone call at 1:30 to let us know that our service tech would be there at 2. Even better. He was polite, introduced himself, and went straight to work. He gave us an estimate within 10 minutes of the work he would perform. He went to work, took the entire toilet apart, did his thing, and got everything put back in less than an hour. He was very polite and made small talk to our 13 year old son, who had to check on everything that was being done.I was so impressed that they were able to come out within a few hours of making the call, and fixing it. I will definitely recommend them to others, and use them for any future needs.

Tony was great!! Super nice and polite as well as very professional. He had a plan, went at it and completed the project in a timely manner. I am a happy satisfied customer!!

I was able to get someone out from Chapman within a couple hours of calling and Steve was friendly and professional. Took care of our repair and made our day! Thank you, we will definitely call on Chapman when the need arises again.

Routine maintenance...yearly Fall checkup. Nathan did a good job getting our system ready for the heating season, including changing the filter. Chapman is very good with scheduling and showing up for routine services. They know their stuff!

Chapman installed our Air Conditioning unit in 2013. We had problems the following year with it not cooling correctly and leakage from the drip pan into our attic. From 2014 thru August of 2016 we had 4 different repair techs come out and none ever fixed the problem. Finally, in September of 2016, Tom Bullock was sent out for the first time. Tom identified the problem and repaired it and the unit has ran well without any leakage into our attic since. We always request Tom for our maintenance and any repairs. He is the best!

We are always pleased with Perrys service. He is always pleasant and professional. Thank you for your companys dependable attention to our needs.

Matthew Craig did an excellent job of servicing our furnace. He was very friendly and very knowledgeable. We have used Chapman for over 40yrs and will continue to do so.

I called Chapman for a second opinion after having another company come out to diagnose my furnace issue. Chris did a great job diagnosing and explaining the issues. He reached the same conclusion as the other company on the cause of the problem, but Chapman came in nearly half the estimate if the other place to replace the furnace control board even though they dont carry my brand of furnace (Lennox). They quickly ordered the part and got me back up and running. I will call them again for any future issues.

Consistent Great Service! Ive been fortunateto have the same kind and knowledgeablerepair & serviceman, Mr. Tom Bullock, several times.Chapman and Tom have delivered precise maintenance& service on both my air conditioning & furnace.I feel confident every time I schedule an appointmentper a Spring &r Fall service agreement & especiallyany emergency that arises.

In a time where good service is hard to find Bailey was a pleasant surprise. He showed perseverance to stay committed to fix a challenging sump pump issue. He made sure it was fixed correctly even though he had to work late to make that happen. He did a quality job and cleaned up when he was done. 5 stars.

I always request Aaron S. Hes been my heating guy since before he was with Chapman. Hes a great guy very respectful and polite and does a great job. If he sees something that needs attention he lets me know, tells me the issue and suggests what to do about it. Great company to do business with!

Aaron was a very class act, top of the line personality, excellent knowledge. I retired from HVAC Aaron was top notch. Can we keep him as our personal tech?

Chapman did a great job. Robert Jinis was very good professional and honest. We will ask for him the next time. Great job!!!🤗

I was very pleased with you and your work. Very professional and explained everything to me. I appreciate it very much. Thank you again.

I have requested Keiths services for many years now even following him to different employers. Very professional and up front, very knowledgeable and not afraid to share the knowledge. Trust means a lot when you depend on a service tech, too easy to get gigged these days.Thank you Keith !!

The tech. was friendly understood the situation and took care of it quickly. I feel he is very competent.

We purchased the service agreement in February of 2021. We were very impressed that they contacted us to set up routine maintenance appointment at the 6 month mark. Service tech was on time, courteous, knowledgeable and thorough. Very pleased.

Good service. Fast service. Pricey on the repair. Capacitor failed. $98 service call and diagnosis. 1 part replaced. $335 total.Corey was a great tech and very knowledgeable. Although the service was very good I will shop around for a better value if needed in the future.

Great company to work with. I live in an older home and am always a little worried when having work done. Couldn’t be happier. From great sales interaction to install team it was a painless process. I had a tankless water heater installed so there was a bit of work to do and the installers answered all my questions and did a great job. I would certainly recommend Chapman and will definitely use them in the future.

I called and someone was at my house within an hour. The tech Tony was very polite and courteous very efficient had the job done and about 30 minutes. Before anything was done he gave me the estimate He explained everything he was going to do and told me why I had the problem. The second time Ive used Chapman they are wonderful I would highly recommend.

Aaron was very polite and professional. He answered all questions and explained everything. Highly recommend!

I have never used Chapman before but I gave them a call when my AC unit froze up and was not working properly. They sent a gentleman out named Tom Bullock and he quickly diagnosed and corrected my ac issues, for a very fair price. Tom made me feel like I had known him my entire life!! What a tremendous asset to your company. I will continue to use Chapman and I will always ask for Tom!! Thanks again guys!!

Very professional and very thorough. Nice, friendly, and informative service person. Very good experience!

As is usual in our experience over the years with Chapman, our service tech, Bailey, was prompt, professional and personable. Well done, you guys!

Prompt, friendly, talented & clean are a few words that come to mind about Andrew and the team at Chapmans. They replaced the inside air handling unit, the outside heat pump, thermostat, plumbing hoses and cleaned up where you would not have know they were even there.Hands down, incredible service!!!

Tyler is awesome. Friendly. Efficient. Knowledgeable.

Thank you Doug Reams for your wonderful service! Greatly appreciate the attention to detail, and all the information you provided with our routine maintenance! ...not to mention catching the part that was going bad, and would have caused issues in the near future. 10 out of 10 stars! (or 11 if allowed!)

A/C unit was making banging noise. Called the emergency number at 7:30 pm on a Sunday night and the on-call technician immediately responded. Contacted again first thing Monday morning and the repair technicians were there by 10:00 am. The furnace blower motor and fan needed replaced. Parts were ordered and A/C working by 5pm. David and Robert were very professional, knowledgeable and courteous. A pleasure working with them.

Brian V is a great technician who represents Chapman in a professional and friendly manner. Got in and diagnosed the problem quickly. Thank you!

Three separate small projects. I was pleased with all the work and plan on using them in the future.

Mr. Lawton was very thorough in servicing our air conditioner and very knowledgeable in answering questions we had. We had been frustrated with our thermostat, and he explained features we didn’t know about that are very helpful. We definitely received five star service.

They did a fantastic job. Found innovative ways to correct existing duct work that were previously improperly installed by another company. Installed a new heat pump. All work was done in a quality manner and site was left cleaner than when they arrived. 10/10....

Tyler was on time and very good at communicating what he was doing re: AC service.

Very prompt and courteous service. Very pleased with entire interaction

Chapman is always readily available and able to get a technician out quickly. They have experience and have handled all problems well. From the schedulers to our servicemen, fantastic

Tyler was great. He came in, got right to work and worked efficiently. He finished in a timely manner and answered all my questions.

Chapman is easy to use and very professional. Their techs are competent and polite.

We have a 21 year old home, the heating and a/c system was getting tired and was not getting the job done. The last three years, our home was NOT staying cool and comfortable. I knew it was time for some heating and cooling upgrades. Done allot of research, Called Chapman thru a referral. spoke with Randy. he came over inspected my system. we discussed what my needs where and what the best choice would be for my needs. we had the system replaced with a all new Bryant system. {Fantastic system} Our Home is nice and cool and comfy!! and a bonus has lowered my utility bill!!! should have replaced the system 3 years ago. I cant say enough of Randy. He knows his stuff!!!! the entire process from start to end was a Great experience. Chapman is a Great company!! somebody you can trust to the job right with no pressure. Cant say enough good things about Chapman and his staff!!! you cant go wrong with Chapman!!!!

Utility determined there were gas leaks at two different appliances due to poor installation by contractors. Andrew diagnosed and repaired the leaks and put the appliances back in service. The utility inspected and found the problems that led to the red tags were fixed. Thanks to Andrew for his quick and accurate repairs!

Cody (Dakota) came in to do our annual service. He was efficient and nice. He also let me know to change the batteries in the thermostat so we dont lose our settings. Great job!

Tony was very professional and helpful. The leaking hose bibb required moving a lot of electronics and computer desks to gain access to the area of the wall that needed to be opened. He assisted in moving some of the equipment which was a huge help. The plumbing job was done quickly and expertly and he provided good advice. Thank you!

Chapman’s has been wonderful to work with! They were quick to get out to my house for everything. Their staff was exceptionally friendly & made sure to explain the details to me. I highly recommend working with them!

Great experience. Keith was very professional. He answered all my questions and explained everything he did. I requested service at 3pm and everything was completed by 530pm. Great service,

I called on Tuesday. The estimator came on Thursday. The crew came on Friday and by dinner time on Friday, I had A/C. The workers were thorough, efficient, and polite. The estimator was fair and friendly. He got me all the utility company discounts which saved me a lot of time and trouble. He also said my add-ons from the old system (Air Filter, Humidifier, and UV light) were all fine and didnt try to sell me new ones.This house was already with Chapman when I moved in. Im glad I decided to keep them on.

David is one of the most professional HVAC I have ever experienced. It is very comforting having him as our professional. I very recommend him.

Chapman has always been there in my time of need. The salespeople, technicians and staff are very helpful, friendly and considerate. I would recommend this company to any one needing a knowledgeable opinion, emergency help and just an overall great company to work with.

I was surprised to see a Chapman truck pull in the driveway. I called Ridgeway Heating & Cooling in Lebanon. I wasnt expecting a tech to be available same day. He was professional & was able to repair the unit. Hopefully just regular service will be needed in the future. Thank you, it was a hot day yesterday.

Aaron was very professional and I would highly recommend using him.

Tom at Chapman Heating and Cooling did a great job for us during his visit this past week. He is very knowledgeable and helpful in making sure everything with our system was working properly! Thanks to Chapman Heating and Cooling...and Tom!!

Good experience through the entire process - from scheduling through completion.of the repair. Mr. White arrived within the scheduled window. He quickly diagnosed the problem with the AC unit. He had the part on his truck and had the AC repaired in about 30 minutes. Fast, friendly and courteous. Cant ask for much more than that!

Tyler did a great job with my HVAC maintenance. Was very prompt, quick and answered all of my questions. Also not pushy at all with anything I needed to improve by AC.

Chapman came out promptly (within 8 hours of me calling) and fixed my AC at an extremely reasonable rate. My family has used them for years and as a new homeowner was nervous about the costs of a repair. However, Chapman was fairly priced and honest about what needed to be done.

Doug did a great job keeping us informed of what he was finding while working on serving our air conditioner. We are very happy using Chapman to maintain our equipment and specifically having Doug as our ongoing service tech.

Earl was great. He came out on a Saturday within 2 hours of our call. Knowledgeable and friendly. Very thorough. Very pleased.

Gage was here to repair a leak in an outside faucet. Very professional and very polite young man. Fixed our problem in a timely manner and was on his way. We are very happy with this experience.

I have used Chapman many times and I will continue to use Chapman! The latest was a new furnace that Ron and Fernando installed. From Randy Taylor to Ron and Fernando the whole process was a GREAT Pleasure:) Always Professional, Always Communicating, Always Knowledgeable about their products and always putting the customer first!I have used Chapman for a new A/C Unit, a new Mini Spilt for room addition and now a new furnace along with servicing all our equipment. Being in the construction industry for 40 plus years I have used many trades...Chapman is second to NONE!If you need help with Heating and Cooling, Look no further...CHAPMAN is all you need!

Tyler was wonderful. He was extremely professional, knowledgeable, and answered all of my questions regarding upgrading our air filtration system.

Keith came promptly, identified the issue promptly, arranged for an appropriate repair, then performed system maintenance. He clearly told us what was going on. He identified a potential issue and proposed an acceptable solution. He worked efficiently and tidied up everything afterwards. And, of course, he wore his COVID mask throughout. And that is important to us.

Very polite courteous, prompt, excellent service and friendly! We love Chapman! We have been using Chapman since about 1994. Thank you for always being there when we needed you! ☺

Aaron was VERY effiicent and VERY courtious! He explained everything he was doing for us in detail. Hes a valuable asset to your company.

Jake from Chapman plumbing came out and help explain what was going on with our water softener as well as installed a new gas water heater. We were so impressed that we knew we had issue and we are going to use him to install new water softener. I would greatly recommend them.

Nathan was prompt and very personable. He took his time and appeared to do everything very thoroughly. Thank you Nathan and Chapman!

We had some water leakage from our air conditioner system and called Chapman Heating. My husband said the receptionist was very exceptional and friendly (didnt get her name). Within 2 hours they were out at our home. Technician Tom Bullock was very professional and friendly and identified our issue right away. It is so nice to have a Company who has professional and friendly employees. We appreciate Chapman Heating, Air Conditioning & Plumbing and will use them for annual maintenance and any other issues that come up. Thank you!

Our system is 4 years old. We have Chapman’s come out each year to do a check up. The technician reported the system is running great.

Called Aaron Schwarz Sat afternoon and he was there to look at it Sat. evening. Unfortunately it couldnt be repaired till Mon. morning. Aaron was here Mon. morning and had it repaired in about an hour. I would highly recommend Aaron. 5 star for sure.

Tony converted our outdated gas fitting to a modern day fitting for our new dryer. He also gave me a quote on 3 other projects that we have for him. He was on time, friendly and knowledgeable. We hope he comes back for our other projects.

Perry is always very thorough in his work and takes time to explain what he is doing and looking for. Overall a great person and tech!

Technician arrived on time, was pleasant, and completed the work in a reasonable amount of time. All of the work completed was done in a professional manner.

Keith was very thorough and professional in performing my prepaid service call. He caught a potential future problem and resolved it before it became a problem. I would not hesitate for him to do future work for me.

Bailey was very professional. He did a good job explaining why our toilet was leaking. He explained our options and what each option would cost. We will continue to use Chapman for our heating and cooling and plumbing needs.

Service was great. Chris explained what the problem was and gave me several solutions. He did not try to upsell me on a new system which was appreciated.

David was informative and honest. He assessed the problem quickly and made the repair after talking with me. Great Job! Thanks.

Chapman Heating, Air Conditioning & Plumbing has completed our heating and air conditioning maintenance for the last two years. Perry has been the technician every time. He is professional, respectful, and thorough in his work. I would highly recommend this company for HVAC work.

Tyler one of their service technicians was very professional, prompt, and very knowledgeable about their products and services. He shared a lot of his training history and knowledge able to quickly diagnose, repair and service any of their systems. He gave great information about what was needed in the near future and other possibilities. Thanks for your services and information. I have a continuing season service with Chapman just for those reasons along with it is a family owned business that cares about their customers. Thanks again Tyler.

My outdoor hose faucet was leaking. I have experienced troubles in the past but this leaking was excessive and beyond my skill level. I called Chapman and they were at my home within 3 hours to repair the problem and replace my valve. This was in line with my previous good experiences with them and I have a high degree of satisfaction with this and previous service.

Called Chapman last Friday after I suspected our AC had a problem. They were able to get someone out there next day. Doug showed up on time, super friendly, explained everything and although they weren’t able to fix the problem the same day due to a part that had to be ordered, he was professional and empathized about the delay which wasn’t his fault. Chapman got the part earlier than expected and send him back out the next Tuesday with a helper and got everything fixed up. Once again, professional, friendly, thorough, courteous, and I honestly only want Doug to be the one to come out because of how awesome he is as a person. Highly recommend.

Had an issue with a struggling AC unit. Perry came out, had a look around, and knew immediately from seeing condensation on the lines that the coils needed cleaned.Perry diagnosed the issue, disassembled the unit, cleaned the coils, and was gone within an hour. Cost was $265. I scheduled the call around 7 p.m. the night before and they happened to have an opening available for the next day. The service window was from 1 p.m. to 7 p.m., and he made it by around 4:30 p.m.Its more than I would like to pay, but HVAC always is. I usually try to get maintenance when I can pick up a coupon to waive the service fee, but I think it was worth it to improve performance. Especially on an older AC unit.

The guys did a great job. Cleaned up there mess. And did professional work.Thanks so much.

Chris showed up on time was extremely polite and knowledgeable and was able to find the issue within minutes of being there. Also took the time to clean up some wires that the previous tech left that werent up to his standard!

I was extremely unhappy that my AC went out but I am thankful that it was able to be put back on line during the current heat wave. Life Saver!

Tyler did an outstanding job: quick, efficient for a more than reasonable price, highly recommended.

Work was performed in a professional manner. Pleasant technician. Very happy with Chapman.

Christopher went about his work in a professional manner. He did a thorough maintenance and cleaning inspection.

Earl was GREAT! He was personable, considerate, and very efficient. Chapman is fortunate to have him on their Team.

Polite, competent and on time. And a local business. Well done.

Matthew was great, he explained what is was doing and why. Also told me in term I could understand.

Excellent service! Chapman Heating, Air Conditioning & Plumbing were great! I would highly recommend them. They were courteous and very respectful. He is a great communicator! He let me know exactly what would be done and gave me a fair and reasonable price. After the service was done, he contacted to make sure all was working well.Thanks again to Chapman Heating, Air Conditioning & Plumbing!!!!

$248 is bit much for a $20 capacitor. Technician was great. Price was absolutely ridiculous.

As usual the men come and do a good job.Baily was no different, very polite did a good job and was able to answer my wifes questions. Thank you Emory and Fran Safford

Steve was very pleasant and professional. I appreciated that he was punctual.

I was very pleased with his knowledge and experience with the tank less water heater.

Andrew was very professional, explained everything, was prompt and quick in his work, and even put up with our dog trying to help him while he worked. A credit to his employer.

The services are professional and reliable. All of my contacts with Chapman Heating have been completely satisfactory.

If the service provided by Keith Wray is any indication of the service at large provided by Chapman, I highly recommend their servicesKeith was on time and very professional; he took the time to explain exactly what was wrong with my air conditioner and fixed it quickly.