We had an estimate done to replace our whole HVAC system.They were prompt and had excellent communication skills. They explained things in a way without talking down to me.He was thorough and detailed.Appreciated the high level of respect and consideration.
Everyone we had contact with was very helpful and polite. Would recommend this company.
Wonderful service and installation of a backup generator! It has worked flawlessly for over 6 months. I would highly recommend them if you need electrical service for your property!
Electrician was very polite and conscientious. We had two outdoor lights, a receptacle and a ceiling fan installed in a pavilion. He did good job of making sure the wiring was neat and asked questions along the way to ensure we got exactly what we wanted.
I recently had a whole house generator installed. From the initial contact to the project completion, the entire Dowdy team was friendly, professional and helpful. When Bud came over for the initial discussions, I had a list of questions prepared. He handed me information that answered many of them before I even asked. During installation, the team was friendly and efficient. They worked hard to keep the site clean during and after installation. We are extremely pleased to have this backup power source and we would highly recommend Dowdy Electric!
Very quick to respond when I needed immediate work completed. They are always on-time and very professional and I am very satisfied with the work performed! Highly recommended!
I can say that I had one of the most disappointing customer service experiences today thanks to Dowdy Electric, Heating & Cooling Co. PLEASE READ to avoid this happening to you or yours. My mom called to have an outlet repaired. Unfortunately for her, it the outlet was a GFI. Simple push of the button and it was reset. The technician was there no longer than five minutes. She was charged $99 for this service. I understand the need for trip charges. Albeit, $99 seems like an exorbitant amount for a minimum. I would be okay had she been told that there was a minimum charge or trip charge when she set up the appointment. And the company admittedly said they do not tell customers unless they ask when I called to complain. Lying by omission is still lying in my opinion! Leaving out information that may influence a customers decision on choosing your service is nothing less. In the interest of full disclosure, they did offer 10% back when I called. I declined. The offering of a discount, though it was minimal, is an admission of wrong doing in my book. I encourage you to think twice before using this company. Thank you to those that read this far for allowing me to vent to you. Sorry that this was so long, but when it feels as though your family was taken advantage of it stings a bit.
Unfortunately cannot provide a good review for Dowdy Electric. We had them out to quote the install of a new outlet above our microwave (and hang the microwave) and they quoted us at $760. The competition came out and did it for $315.. Our technician was very nice and professional, however I cannot get over the ridiculous quote to install an outlet and microwave..
I was in need of an electrician to install my Ring Pro doorbell. After a few calls, Dowdy was able to do the install the next day.I was very impressed with Dowdy. They were able to meet my needs, and I was very happy with the entire process. The electrician came out, and the install was completed in less than 45mins. He was also very professional and a pleasure to deal with!I would definitely call Dowdy again should I have a need for electrical work.I would like to thank everyone at Dowdy for a job well done!
James was an outstanding electrician who easily trouble-shot our electrical issue. Worth the money! Thank you, Dowdy Electric!
Our Furnace was not coming on so our house was very cold. We called Dowdy Electric and they sent a technician that very day. He diagnosed the problem . Unfortunately it was too late in the day to get the needed part but he came back the next day and made the repairs and the furnace was up and running. The technician was knowledgable and very courteous. It has been several days and the furnace is performing as it should. Extremely satisfied with this company.
The service men that came to install our attic fan were quite friendly and did work very quickly. The concern with this service was more on the selection of fan as Dowdy chose it and did not confer with my wife or I that it would meet our standards and the. Has yet to rectify any of the issues with the product after a return visit and one more scheduled.
We have used Dowdy for a long time. these people are awesome!
David & from Dowdy were on time, very courteousand helpful. I would them again.
Left us w out power over night on the hottest night of the year. Sa .
This wonderful driver of yours cut off a semi loaded with livestock and nailed his breaks. 3:15 pm on hwy 421. Good job
Applied for job on Thursday, ggiven an interview on Monday ; start work on Tuesday morning at 7am .Family owned Electrical service perviding company .
Awesome
Very courteous, helpful. Knowledgeable about products. Efficient.
Great people and family owned
Very friendly and knowledgeable staff
Great service.
Good folks