Taylor Brown is the best. I moved 2 houses, 7 cars, a boat, and renters policy over to State Farm, and Taylor made it all smooth, pain free, and saved me lots of money. If your looking for a great agent, this is the spot and ask for Taylor.
When I moved from Illinois down here to Texas a friend told me I need to use this office. With one simple phone call to the office Taylor had all my accounts switch over to down here.Anytime I have a question I pick up the phone. When they answer they all are very professional and quick with the answers. If they don’t know they get back to me right away.I would recommend them to anyone that’s looking for a great agent with extremely knowledgeable staff.
I dont even live in Huntsville anymore and have zero intention on ever leaving Joe. Joe is great but I deal with Joe one out of ten conversations with State Farm. Heike and the other staff are dependable, and efficient. I can text or call them and be done with whatever needs to be done knowing that they will absolutely get it taken care of. If only they could instill their work ethic and business practices into every other business I work with
I have enjoyed working with Heike Ness at Joe’s office. She’s always so helpful, kind, and quick to respond with all of our insurance needs. Five stars!!!
Heike at Joes local office absolutely saved our claim experience and is the reason that we will stay with State Farm for our auto and homeowner coverage. Joe and his staff are professional, caring, and a delight to work with--- even in the more difficult and messy situations.
Excellent rates and Taylor Brown is awesome to work with.
When I started looking for quotes for home insurance I thought I was in for a nightmare but to my surprise I found a jewel with knowledge of the insurance business. Taylor was quick, efficient, patient and it was so pleasant to communicate with her. I now have home and auto with State Farm thanks to Taylor.
We have had home and auto coverage with Joes office for close to 10 years now, and most of that time, we have dealt with Heike Ness when over the phone. We dont live in Huntsville and have never even been to this office in person, but they have gone above and beyond for us over and over. Heike is always extremely helpful, professional, courteous, and so knowledgeable. Joe has met us in Conroe more than one time, when face to face contact was needed. Joes office has been with us through 2 major insurance claims, and they have never failed to treat us with kindness, respect, and all the help they can provide. I cant say enough good things, except that i truly appreciate Joe and Heike for all the reasons above. Cant recommend enough.
I have been a customer of State Farm’s for about 7yrs now, they have always been right there anytime I needed them ! Great customer service and have developed more than a customer relation from the excellent and top notch experiences I have had, I have made friends from the local office in Huntsville ! They truly do all they can to help and assist their customers to get me the best price and help with anything I have ever needed ! I will never change insurance Companies as long as their door is open !!
Taylor has helped me gather together a homeowners plan and car insurance. She has made it easy for us, and a pleasure to work with. We highly recommend her and the agency.
Outstanding service from Ms. Taylor Brown. She gave me a very affordable quote for my cars and was very professional. Thank you Taylor Brown, you are amazing.
Heike is an amazing agent that is always so understanding and helpful. Definitely recommend this comapny and specifically this location.
Love them. Heike is the best. Very nice and professional. Answers all of our questions.
Waited 4 months to make a visit. I slogged through water for 4 months. They could by then only see the high water marks.They were not a good neighbor to me#tekkiequeen
Im a over 60 female that needed Insurance to balance my budget and I met Heike OMG. This young lady not only saved me money but has helped me in ways I had No idea that i needed help In. She recognized my wants and fulfilled my Needs. Heike is the Best Joe you should be proud have Her on your team....Lois
Heike was wonderful in helping me save money and bundle my home and auto! Great service!
Always helpful, and courteous . our contact representative is Heike and she has taken care of us for many years . we are very pleased.
Taylor was helpful.. switched from Allstate and saved $ and with better coverage.Thank you!
I have my policy with Joe Monteleone State Farm more than 5 years now and I have been quite satisficed with it. Just today, I needed to make a big change on my policy and Ms. Heike Ness there helped me. She is very nice and professional, responded my request promptly and provided the best outcome I could ask for.Joe Monteleone State Farm provides 5star service, but Ms. Ness got me sit down and write this review. Recommend them to all.
Definitely recommend Heike!!! She’s the BEST!!! She’s helped me and my boyfriend out ALOT!!
I am so happy that I was referred to this office for insurance. Heike Ness was so helpful. She was able to save me literally hundreds of dollars on my car insurance policy. I would highly recommend this office, and especially Heike, for all your insurance needs!!
Heike Ness was very helpful. I like to go here for my insurance
One of the best insurance deals!!!! Always helpful and kind and fast service.
Joe and his staff handle any situation diligently and with the best interest of the customer in mind. I recommend his agency to anyone that asks about my insurance provider. You wont be disappointed!
Customer services is something that is important to me specially since I work in the same line of business. So being able to call Mr. Monteleones office and be spoken to with such kindness and helpfulness is a huge deal in my book. I love State Farm and being able to call Taylor or any of the other staff at the office for any of my needs. Weather it be an issue with my policy or general information. His staff is truly wonderful and so respectful. So call his office for all your insurance needs!!
Update: Mr. Joe Monteleone called me to apologize and explain the charges, actually I was wrong and no extra month was charged. He also followed up twice to make sure everything was taken care of.Previous rewiew::This people handled very poorly my auto policy cancellation, SF charged an extra month b/c of this and Ive to wait 3 weeks for a refund.
I’ve usually used off brand named insurances but still coming to State Farm I have had nothing but amazing experience, I absolutely love the fact every time I call into this office i am treated amazing with that family friendly customer service.! I’d send everyone to that office
When your insurance office doesn’t feel like an insurance office that’s when you know you’ve hit gold. Everyone in the office is so friendly and genuinely cares about what you’ve got going on and getting you the best insurance they can. We have our autos, home, life and boat with Joe and wouldn’t have it any other way. Changes are made quickly, they always call to check in when claims are going, and we’ve never found anyone more interested in our long term goals and protecting what we feel is important. You definitely won’t go wrong choosing Joe and his team!
Joe has been our home and auto agent for a few years now, and we have been more than happy with him and his staff. There are so many options out there, and its been great to have an honest person guide us towards choosing what products are best for our family. Both Joe and his employees are always so friendly and courteous- no matter how many questions Ive had they always seem happy to help. I dont often go out of my way to recommend a business, but if you contact this agency, you will be glad you did!
They helped me get things when my son moved to another state. Every thing was in his name. Thanks to al the staff.
Moved to Texas and they have been super helpful especially for me being so far away at first
This company and staff are amazing! Very understanding and always more than willing to help and lend a hand with anything that needs attention. Rates and options are very reasonable. Head on in and meet friendly faces along with unbeatable savings!
As a business owner and father looking to get peace of mind, Joe guided me through selecting the right life insurance policy for my needs. I cant speak for any other insurance agents in the Huntsville area, but I do know my experience with Joe and his staff was one of instant trust. I truly felt they had my best interest in mind as they took time to educate me on my options and didnt force me into something I didnt fully understand. I highly recommend giving Joe Monteleones agency a chance with your insurance needs.
I got life insurance thru this office and I am was very happy with my results. The rep knew I didnt want to go over a certain amount in my monthly payment and she worked with me to get the best coverage for what I could afford. As well as being very nice and friendly the whole office did a great job and they even helped me get things set up on auto withdrawal from my bank account so I have no worries about making it over there to pay my bill. I am very glad I chose this office to handle my policy.
I enjoy having statefarm. The staff is very nice and friendly with me and help me with no questions asked. I highly recommend this location. Thank you Heike, Taylor, and Joe. I live in Houston and they make sure I am taken care of even so far.
Joey and his team are top notch professionals. When your agent follows- up with you at 10pm you know you have someone who is passionate about what he does. Thank you Joey and team for being that strong arm when I needed one.
From mutual funds to a loan to life and car insurance, Joe Monteleone made the process smooth and easy to understand. They are available any time I have a question and really helped simplify things when I had to make a claim.I would definitely suggest this agency. You will be treated like a person, not a claim number.
Talk about customer service. I couldnt be more pleased by my experience with Joe and his office staff. It honestly feels like I have known Joe for years! From the purchase of my first home to vehicles, wedding rings, mutual funds....he has had my back and my best interest at heart. I cant thank Joe enough for taking the hassle and stress out of my coverage.
I absolutely love them!! I switched over from Liberty Mutual so they can finance my new car. Taylor is so awesome, I love her! I recommend them!!
I recently switched both my auto and my renters policy to this office and I wish Id done it sooner! The savings is great and Taylor made the process easy for myself and my fiancée. If youre in Huntsville I wouldnt trust your insurance to anyone else 😊
Great insurance company. Mr. Monteleone has been my insurance agent for years. Heike Ness is the best!! Not only is she extremely knowledgeable about the variety of services State Farm has to offer, she is also very efficient and eager to help. I am always happy to call Heike if I need anything.
Taylor is AWESOME! She is very responsive, helpful and makes sure youre satisfied! I would HIGHLY recommend them!!
Everyone Ive ever had the pleasure of dealing with has been amazing, but Heike has been the most amazing, always goes above and beyond and makes everything seems so easy!Thank you!!!!!!!
*****Joe/ Heike you guys have been awesome since I’ve started with you guys . Great service all the time. Thank you******
Grrrreat customer service, I highly recommend them.
Excellent service! Everyone is always very helpful and friendly!
Joe is great and his staff take care of your needs quickly.
Friendly, Up to the point and fast!
Prompt & professional service.
Heike is the best! She always responds promptly and provides a high level of service. Joe’s office is great to work with.