Always available. Great customer service!

I have known the Barnes family for over 3 decades. These are the most honest, trustworthy and hard working people you will find. They are responsive, and tireless in their mission to help their customers in times of crisis and provide a service in the industry thats second to none. Even if I had not known them prior to experiencing their business practice myself, I would highly recommend anyone searching for the right fit to help them with ANY insurance needs to reach out to the Barnes team. Personal, Auto, Health, Small Business, even Finance, they can do it all. A pillar in the Huntsville community for decades, they have such a strong and faithful following and customer base because they work hard every day to take care of their most valuable asset, their clients and their families.

My past insurance I was with for well over five years, I changed because of pricing. I was told in various emails that my rate was $106, two months after enrollment it was $221.00 a month, along with for two months they had not taken out of my account even though I enrolled when I signed with State Farm. It has been a horrible ride, they did not even care that I was leaving, it was like go ahead and leave. DO NOT USE THIS INSURANCE COMPANY!!!!

Diana takes amazing care of her customers! Hands down the most professional and caring person to deal with for my insurance needs. Diana K. Barnes and staff get 5 stars from my family *****

I’ve known the Barnes family for many years. Both Diana and Jimmy are some of the best people I know. They operate their business with integrity, service, and the highest standard of ethics. They are committed to helping their customers in any way they can. Also as a State Farm customer myself, I can also say that State Farm is one of the best insurance companies out there. Highly recommend!

Great people, very professional and Nicole is the best

Great agents and very informative

Very unhelpful employees who become arrogant and sarcastic when asked questions. Extremely unprofessional.

It confuses, when I tried to down load the app. Im still trying to figure it all out, but Ill figure it out.

Great service